Entry Level IT Service Desk Supervisor Jobs
New grad it service desk supervisor jobs attract recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or hands-on helpdesk portfolio can carry more weight than a lengthy resume. Most openings are on-site roles across Technology & Software, Healthcare & Medical Services, and Education, with employers like Amazon, XoriantːUS, and Kaiser Permanente hiring at this level now.
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Showing 5 of 193+ Entry Level IT Service Desk Supervisor jobs
INTRODUCTION
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.
WHY ROSENDIN?
Committed. Innovative. Engaged.
If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder!
YOUR NEXT OPPORTUNITY
As a Specialist, Program Manager - Program Management Office, you will leverage your project coordination and technology delivery experience to manage defined, lower-complexity projects and workstreams within our IT teams. You are critical to ensuring the efficient planning, coordination, and readiness of IT initiatives that support our electrical construction operations across the nation. This role plays a key part in delivering technology solutions that empower our employee-owners and drive our collective success.
- Manage lower-complexity projects and workstreams, adhering to established scope, timelines, and governance standards under senior guidance for complex issues.
- Coordinate project routines, including scheduling meetings, defining agendas, tracking actions, and ensuring timely follow-through on commitments.
- Maintain accurate project delivery controls, including integrated plans, risk and issue logs, dependency matrices, decision registers, and milestone tracking.
- Develop and distribute clear, concise status reports, dashboards, and presentation materials for project stakeholders and leadership.
- Facilitate business readiness activities, such as coordinating training sessions, preparing communication plans, assisting with testing cycles, and supporting go-live preparations.
- Proactively identify and resolve routine delivery issues within assigned projects, escalating significant risks or unresolved blockers to project or program leads.
- Ensure all project information is accurately documented and organized within approved PMO templates, processes, and repositories.
- Apply working knowledge of IT project delivery principles, enterprise applications, and Rosendin's core business processes to support successful project outcomes.
WHAT YOU'LL NEED TO BE SUCCESSFUL
- Strong organizational skills to manage project details, prioritize tasks, meet deadlines, and ensure thorough follow-through on multiple workstreams.
- Clear and effective written and verbal communication abilities, capable of summarizing project updates, documenting decisions, and articulating technical information to diverse audiences.
- Working knowledge of project management methodologies, Program Management Office (PMO) processes, and general business workflows.
- Exceptional attention to detail and a commitment to maintaining accurate, current, and well-organized project documentation and information.
- A collaborative mindset and the ability to work effectively with cross-functional teams across Rosendin's business and IT departments.
- Proactive problem-solving skills, including the ability to ask clarifying questions, identify gaps in information, and escalate potential risks or ambiguities early.
WHAT YOU BRING TO US
- 2-5 years of experience in project coordination, Program Management Office (PMO) operations, IT project delivery, or related business operations roles.
- Demonstrated experience coordinating specific projects or workstreams, including managing project plans, tracking actions, producing status reports, and supporting readiness activities.
- Bachelor's degree in Computer Science, Business Administration, Engineering, Construction Management, or a related field, or an equivalent combination of education and experience.
- Professional training or certifications in project management (e.g., CAPM, PMP), Agile (e.g., Scrum Master), or change management (e.g., Prosci) is preferred.
WORKING CONDITIONS
- Work is performed primarily in an office environment, often utilizing a computer for extended periods.
- Requires the ability to sit, stand, walk, bend, and lift up to 20 pounds occasionally.
- May involve occasional interaction with field personnel or visits to project sites for contextual understanding.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Rosendin is an Equal Opportunity Employer.
YOU MATTER - OUR BENEFITS
- ESOP - Employee Stock Ownership
- 401 K
- Annual bonus program based upon performance, profitability, and achievement
- 17 PTO days per year plus 10 paid holidays
- 3 days of paid sick leave each year
- 3 days of paid Bereavement leave each year
- 3 days of paid Jury Duty
- Medical, Dental, Vision Insurance
- Bonding Leave
- Term Life, AD&D Insurance, and Voluntary Life Insurance
- Disability Income Protection Insurance
- Pre-tax Flexible Spending Plans (Health and Dependent Care)
- Charitable Giving Match with our Rosendin Foundation
Pay Range
$91,200.00-$119,700.00 Annual
The pay range for this role is what we expect to pay for candidates that meet the specified qualifications and requirements listed on this job description. Candidate's pay can vary based on location, job-related experience, skills, and education.
Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business and your career.
Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.
INTRODUCTION
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.
WHY ROSENDIN?
Committed. Innovative. Engaged.
If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder!
YOUR NEXT OPPORTUNITY
As a Specialist, Program Manager - Program Management Office, you will leverage your project coordination and technology delivery experience to manage defined, lower-complexity projects and workstreams within our IT teams. You are critical to ensuring the efficient planning, coordination, and readiness of IT initiatives that support our electrical construction operations across the nation. This role plays a key part in delivering technology solutions that empower our employee-owners and drive our collective success.
- Manage lower-complexity projects and workstreams, adhering to established scope, timelines, and governance standards under senior guidance for complex issues.
- Coordinate project routines, including scheduling meetings, defining agendas, tracking actions, and ensuring timely follow-through on commitments.
- Maintain accurate project delivery controls, including integrated plans, risk and issue logs, dependency matrices, decision registers, and milestone tracking.
- Develop and distribute clear, concise status reports, dashboards, and presentation materials for project stakeholders and leadership.
- Facilitate business readiness activities, such as coordinating training sessions, preparing communication plans, assisting with testing cycles, and supporting go-live preparations.
- Proactively identify and resolve routine delivery issues within assigned projects, escalating significant risks or unresolved blockers to project or program leads.
- Ensure all project information is accurately documented and organized within approved PMO templates, processes, and repositories.
- Apply working knowledge of IT project delivery principles, enterprise applications, and Rosendin's core business processes to support successful project outcomes.
WHAT YOU'LL NEED TO BE SUCCESSFUL
- Strong organizational skills to manage project details, prioritize tasks, meet deadlines, and ensure thorough follow-through on multiple workstreams.
- Clear and effective written and verbal communication abilities, capable of summarizing project updates, documenting decisions, and articulating technical information to diverse audiences.
- Working knowledge of project management methodologies, Program Management Office (PMO) processes, and general business workflows.
- Exceptional attention to detail and a commitment to maintaining accurate, current, and well-organized project documentation and information.
- A collaborative mindset and the ability to work effectively with cross-functional teams across Rosendin's business and IT departments.
- Proactive problem-solving skills, including the ability to ask clarifying questions, identify gaps in information, and escalate potential risks or ambiguities early.
WHAT YOU BRING TO US
- 2-5 years of experience in project coordination, Program Management Office (PMO) operations, IT project delivery, or related business operations roles.
- Demonstrated experience coordinating specific projects or workstreams, including managing project plans, tracking actions, producing status reports, and supporting readiness activities.
- Bachelor's degree in Computer Science, Business Administration, Engineering, Construction Management, or a related field, or an equivalent combination of education and experience.
- Professional training or certifications in project management (e.g., CAPM, PMP), Agile (e.g., Scrum Master), or change management (e.g., Prosci) is preferred.
WORKING CONDITIONS
- Work is performed primarily in an office environment, often utilizing a computer for extended periods.
- Requires the ability to sit, stand, walk, bend, and lift up to 20 pounds occasionally.
- May involve occasional interaction with field personnel or visits to project sites for contextual understanding.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Rosendin is an Equal Opportunity Employer.
YOU MATTER - OUR BENEFITS
- ESOP - Employee Stock Ownership
- 401 K
- Annual bonus program based upon performance, profitability, and achievement
- 17 PTO days per year plus 10 paid holidays
- 3 days of paid sick leave each year
- 3 days of paid Bereavement leave each year
- 3 days of paid Jury Duty
- Medical, Dental, Vision Insurance
- Bonding Leave
- Term Life, AD&D Insurance, and Voluntary Life Insurance
- Disability Income Protection Insurance
- Pre-tax Flexible Spending Plans (Health and Dependent Care)
- Charitable Giving Match with our Rosendin Foundation
Pay Range
$91,200.00-$119,700.00 Annual
The pay range for this role is what we expect to pay for candidates that meet the specified qualifications and requirements listed on this job description. Candidate's pay can vary based on location, job-related experience, skills, and education.
Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business and your career.
Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.
See All 193+ Entry Level IT Service Desk Supervisor Jobs
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Find JobsEntry Level IT Service Desk Supervisor Job Market
Who's Hiring
- Amazon11
- XoriantːUS5X
- Kaiser Permanente5
- Ivy Tech Community College4
- GEODIS3
Top Industries Hiring
- Technology & Software37
- Healthcare & Medical Services21
- Education17
- Consulting & Professional Services15
- Manufacturing11
Entry Level IT Service Desk Supervisor Jobs: Frequently Asked Questions
How do I get an entry level it service desk supervisor job?
Entry level it service desk supervisor roles typically look for candidates who have led small teams during internships, volunteered as a team lead in a helpdesk environment, or earned certifications like CompTIA A+, ITIL Foundation, or HDI Support Center Analyst. Highlighting any experience coordinating schedules, escalating tickets, or mentoring peers gives you a concrete edge over candidates with equivalent technical backgrounds.
Which companies hire entry level it service desk supervisors?
Companies hiring entry level it service desk supervisors right now include Amazon, XoriantːUS, and Kaiser Permanente, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from managed service providers, healthcare networks, and large enterprises building out tiered support structures where junior supervisors can grow into the role.
Are there remote entry level it service desk supervisor jobs?
Yes, though most postings at this level are on-site or hybrid. About 18% of entry level it service desk supervisor openings are remote or hybrid as of November 2026, reflecting employer preference for in-person oversight when candidates are early in their supervisory career. Filtering by location and work setting on Migrate Mate helps you find the arrangement that fits.
Are these new grad it service desk supervisor jobs?
Yes, many of these postings are new grad and junior roles that explicitly welcome recent graduates and candidates with limited experience. A new grad-friendly posting typically accepts zero to two years of experience, counts internships or part-time helpdesk work toward the requirement, or values a certification portfolio in place of a full work history. Look for language like "entry level," "will train," or "junior" in the job description.
Which industries hire the most entry level it service desk supervisors?
Entry Level it service desk supervisor roles concentrate in Technology & Software, Healthcare & Medical Services, and Education, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at this level because they operate large internal support teams that need junior supervisors to handle shift coverage, ticket triage, and first-line escalation.