We are hiring for:

Behavioral Health Authorizations Coordinator
Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

The Authorizations Coordinator will support the business office by managing authorization functions for behavioral health services. Working under the direction of the Business Office Manager, this role ensures that all authorizations are processed accurately and in a timely manner to support efficient billing and service delivery. The ideal candidate is detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.

Duties and Responsibilities

Key Responsibilities

• Perform authorization functions as directed by the Business Office Manager.
• Ensure accurate and timely processing of authorizations for behavioral health services.
• Collaborate with internal departments to verify authorization requirements and ensure compliance.
• Maintain organized and up-to-date records of all authorizations.
• Assist with troubleshooting and resolving authorization-related issues.
• Communicate with insurance providers, agencies, and other stakeholders to secure necessary approvals.
• Work closely with the billing and clinical teams to facilitate seamless service delivery.
• Perform additional administrative and support duties as assigned.

Other Duties

• Demonstrates flexibility and commitment to meeting unit needs.
• Performs additional responsibilities as assigned.

Job Requirements

Education & Experience

• High school diploma or GED required.
• Associate or bachelor’s degree preferred.
• One year of experience in HR, payroll, or a related administrative role preferred.

Skills & Qualifications

• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Attention to detail and accuracy in data entry and record-keeping.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and office management software.
• Effective verbal and written communication skills.
• Ability to work collaboratively with various departments and external partners.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Must be able to lift a minimum of 10 lbs.
• Must be able to pull a minimum of 20 lbs.
• Must be able to squat, kneel, crawl, crouch, climb, and stoop.
• Required to regularly stand and walk.
• Vision requirements include close vision, distance vision, and peripheral vision.

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

RHABH

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
  Contract/contingent workers and interns do not qualify for any of the above benefits.

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.