Mid Level Business Operations Manager Jobs

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Analyst, Operations reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Analyst, Operations is responsible for regularly producing accurate and insightful reports and analyses on goal performance and operational initiatives. The Analyst, Operations works collaboratively with department and operational leadership to evaluate current state and help identify opportunities. Responsibilities may involve collecting and analyzing of information, preparing and presenting reports to various audiences, and developing and revising analytical models.

Responsibilities

- Develops analyses by integrating multiple data elements, best practice research and recommendations to support advancement of organization goals.
- Uses robust analytics, critical thinking and innovative problem solving skills to assess performance and evaluate opportunities in terms of organizational impact, priority area, and impact on organizational performance goals.
- Works with operational leadership on the assessment of key metrics and other ad-hoc analyses designed to support discussions and decisions related to goal performance.
- Assists in monthly review and analysis of operational performance relative to NMG’s goals.
- Helps ensure the accuracy and timely dissemination of operational dashboard reports and other standard management information.
- Provides analytical support for ad hoc special projects.
- Organizes, synthesizes and summarizes information to facilitate operational discussions.
- Builds dynamic, analytical models to analyze new/existing goals and initiatives.
- Develops and maintains relationships between other information-based departments, including Analytics, Performance Improvement, NM Academy, HR, Engagement, Quality and Patient Care.
- Performs other activities as requested and prioritized by the Operations Team.
- Demonstrates flexibility and organization while maintaining high levels of performance.
- Collaborates well with others and enjoys working as part of a team.

Qualifications

Required:

- Bachelors degree
- Minimum of 3 - 5 years of relevant experience.
- Advanced knowledge of Microsoft Office programs, particularly high proficiency in Microsoft Excel.
- Strong analytical and problem-solving skills.
- Strong verbal and written communication skills.
- Ability to organize and think independently with orientation to deadline and detail.
- Attention to detail.
- Proactive problem solving capabilities.

Preferred:

- Healthcare experience.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position):

Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.