Business Process Improvement Jobs in Massachusetts

Job Title: SAP Business Process Lead - Distribution (Hybrid)

Department: Global Supply Chain Operations

Manager/Supervisor: Director, Global SAP Business Process – Supply Chain

FLSA Status: Exempt

SOP Group: Global Supply Chain Operations

Position Overview:

The SAP Business Process Lead – Distribution is a strategic leader responsible for overseeing SAP S/4HANA business processes related to supply chain, specifically areas related to Inventory-to-Delivery (ITD). This role will ensure seamless integration, standardization, and optimization of supply chain processes across multiple manufacturing sites and distribution centers, driving operational excellence and scalability in a dynamic, regulated environment. This individual will champion SAP process harmonization and implement scalable systems and processes to support rapid growth and complexity. The SAP Business Process Lead - Distribution will be instrumental in shaping the SAP supply chain strategy, balancing cost, service, and agility.

Responsibilities:

- Perform complex business and systems analysis work; conduct requirements gathering/analysis via information gathering sessions with business users and technical staff. Develop supporting process flows
- Lead analysis initiatives of existing business processes to drive continuous improvement and operational efficiency
- Create and maintain business requirement documentation which can include use cases, process flows, and system interface diagrams
- Collaborate with the system implementation team (internal IT and/or external partners) to define and ensure system design supports business process excellence
- Develop training materials and conduct training sessions with business users to improve adoption and efficient use of all systems related to the Operations job functions as part of change management when applicable
- Assist in the evaluation of third party tools for feasibility and impact to the business
- Communicate effectively with business users on the status of enhancements and projects
- Develop comprehensive test plans with business users and support the coordination and execution of testing
- Stay current on SAP S/4 HANA innovations and industry best practices to inform strategic decisions
- Support integration of SAP with MES, WMS, and other relevant enterprise systems
- Perform other duties as required

Key Decision Rights:

- Recommend and implement industry best practices for new processes
- Govern SAP process changes, enhancements, and new implementations through structured change management frameworks

Required Leadership/Interpersonal Skills & Behavior

- Ability to be liaison between the supply chain and operations teams and the technical IT team.
- Maintains positive relationships with key internal business customers, Information Technology and SAP functional and technical teams.
- Builds cross-functional relationships where persuasive skills, negotiation skills, and considerable insight into supply chain operations are required to gain business confidence.
- Mentor business analysts

Skills/Competencies:

- Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously.
- Ability to work in a deadline focused, dynamic environment, and consistently produce deliverables within agreed upon timelines.
- Ability to analyze problems and develop solutions.
- Excellent communication, influencing and negotiating skills are critical.
- Ability to analyze business processes, design process improvements, and train business users on the new processes.
- Excellent writing skills. Must have the ability to express strategy, technical knowledge, and processes in easily understood presentations.
- Positive, results driven, rational, logical, team player.
- Ability to rapidly learn and take advantage of new concepts, business models, and technologies.
- Ability to work independently & on multiple projects against deadlines.
- Experience in the healthcare, pharma or medical device industry a plus.
- Experience working with multicultural teams in a global and complex environment

Education and Experience:

- 8+ years of supply chain operations experience with a global manufacturing organization, including significant experience in SAP (preferably S/4HANA).
- Proven track record of supporting ERP implementations and/or transformations in the supply chain workstream
- Bachelor’s degree in Engineering, Supply Chain, Information Systems, or Business Administration.
- Master’s Degree in Business Administration or related discipline a strong plus.
- SAP certifications (e.g., S/4HANA, PP, MM) preferred.
- Exposure to Lean and Six Sigma practices
- Ideal candidate will have knowledge of at least the following systems and/or processes:
- IM – Inventory Management
- EWM – Extended Warehouse Management
- InterCompany STO Transactions
- 3PL Integrations for Distribution and Inventory Management
- Warehouse Management with handheld scanning devices
- Transportation Management
- EDI/IDOC monitoring and analysis
- Proven ability to provide business analysis and best practice SAP process design
- Knowledge of the software and systems development life cycle.
- Knowledge of Data Warehousing and Reporting is a PLUS

Physical Requirements:

- Travel is estimated at 20% but will flex depending on business need
- NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office). #LI-Hybrid

Compensation & Benefits:

For U.S.-based positions only, the annual base salary range for this role is $107,600.00 - $161,450.00. This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including:
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO)
- And additional employee wellness programs

Application Details:

This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas.

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.