Mid Level Case Management Assistant Jobs
Mid level case management assistant jobs go to professionals ready to own caseloads independently, coordinate across service teams, and guide junior staff through complex client situations. Openings are spread across on-site, remote, and hybrid settings in Healthcare & Medical Services, Technology & Software, and Insurance, with employers like UF Health, Inova Health, and AmTrust Financial hiring at this level now.
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Showing 5 of 20+ Mid Level Case Management Assistant jobs
Position Title:
Case Management Social Worker - Adult (Days)
Department:
OUMC Care Management
Job Description:
New to OU Health? Ask your recruiter about our competitive wages and total rewards package, including a sign-on bonus and possible relocation assistance if you are located outside of 100 miles!
This position may be filled as a Level 1, 2, or 3, depending on specific education, experience, and license requirements.
SHIFT: Days
A Care Management Social Worker will provide essential support and guidance to patients and their families as they navigate overall wellness in the OU healthcare system. This position provides comprehensive care coordination and support services to individuals and families facing complex social and health-related challenges. This position works collaboratively with clients, their families, healthcare professionals, and community resources to address their unique needs and improve their overall well-being.
Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
- Assess assigned patients’ unique conditions by combining data from medical diagnoses, chart reviews, personal interviews, and care teams.
- Performs psychosocial assessments and relate findings to necessary clinical staff.
- Provides or supervises plan of care interventions to include resource and referral help, crisis intervention, prevention, education, patient advocacy, bereavement, therapy (LMSW under supervision) and support as appropriate. Partners with the healthcare team and involves the patient and family in the development and implementation of plans.
- Provides patients and family education regarding diseases, treatments, social or financial situations, emotional stress and/or other problems.
- Monitors care to evaluate progress towards goals and institutes appropriate interventions as needed.
- Conduct high risk screening, provides crisis counseling (LMSW under supervision), and provides education and resources to patients and families regarding abuse or neglect, physical abuse, and documents these sessions.
- Acts as a liaison between patients/families and the clinical staff and other agencies.
- Advocate for patient concerns and escalate ethical dilemmas through the appropriate channels.
- Maintains an open, approachable manner treating others fairly and respectfully preserving self-confidence and dignity as well as show regard for their opinion.
- Completes applicable reports based on mandated reporting requirements.
- LMSW or LCSW with 1 year experience can precept newly hired SW Level I or BSW and MSW students.
General Responsibilities
Performs other duties as assigned.
Minimum Qualifications (Level 1):
Education Requirements: Master of Social Work from an accredited institution required.
Experience Requirements: 0-3 years of work experience, health care experience preferred.
License/Certification/Registration Requirements: Current Licensed Master Social Worker (LMSW) or under supervision for Licensed Clinical Social Work (LCSW) or LCSW from the Oklahoma State Board of Licensed Social Workers. Current Basic Life Support certification from the American Heart Association required.
Minimum Qualifications (Level 2):
Education Requirements: Master of Social Work from an accredited institution required.
Experience Requirements: At least 3 years of social work experience.
License/Certification/Registration Requirements: Current LCSW from the Oklahoma State Board of Licensed Social Workers. Current Basic Life Support certification from the American Heart Association required.
Minimum Qualifications (Level 3):
Education Requirements: Master of Social Work from an accredited institution required.
Experience Requirements: At least 5 years of social work experience.
License/Certification/Registration Requirements: Current LCSW from the Oklahoma State Board of Licensed Social Workers. Current Basic Life Support certification from the American Heart Association required.
Knowledge/Skills/Abilities Required
- Analytical skills sufficiently strong to interpret situations and determine the appropriate course of action.
- Ability to explain information in a way that patients, families, and staff can understand.
- Good interpersonal skills.
- Basic knowledge of healthcare regulations, including CMS guideline.
- Serve as liaison between patients, families, and healthcare providers.
- Strong communication, interpersonal, and leadership skills.
- Detailed-oriented with excellent organizational skills.
- Commitment to learn and foster a culture of continuous learning, quality improvement, and patient-centered care.
- Knowledge of assessment, critical thinking, and problem-solving skills.
- Ability to assess, diagnose and treat mental health conditions through providing counseling services (LMSW under supervision or LCSW).
- Completion of clinical supervision requirements.
- Strong ethical standards and professional integrity; knowledge of Code of Ethics.
- Knowledge of the principles and practices of casework.
This is a Safety Sensitive position under 63 O.S. 427.8 and is subject to a zero-tolerance drug and alcohol standard in compliance with Oklahoma law.
*OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
Position Title:
Case Management Social Worker - Adult (Days)
Department:
OUMC Care Management
Job Description:
New to OU Health? Ask your recruiter about our competitive wages and total rewards package, including a sign-on bonus and possible relocation assistance if you are located outside of 100 miles!
This position may be filled as a Level 1, 2, or 3, depending on specific education, experience, and license requirements.
SHIFT: Days
A Care Management Social Worker will provide essential support and guidance to patients and their families as they navigate overall wellness in the OU healthcare system. This position provides comprehensive care coordination and support services to individuals and families facing complex social and health-related challenges. This position works collaboratively with clients, their families, healthcare professionals, and community resources to address their unique needs and improve their overall well-being.
Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
- Assess assigned patients’ unique conditions by combining data from medical diagnoses, chart reviews, personal interviews, and care teams.
- Performs psychosocial assessments and relate findings to necessary clinical staff.
- Provides or supervises plan of care interventions to include resource and referral help, crisis intervention, prevention, education, patient advocacy, bereavement, therapy (LMSW under supervision) and support as appropriate. Partners with the healthcare team and involves the patient and family in the development and implementation of plans.
- Provides patients and family education regarding diseases, treatments, social or financial situations, emotional stress and/or other problems.
- Monitors care to evaluate progress towards goals and institutes appropriate interventions as needed.
- Conduct high risk screening, provides crisis counseling (LMSW under supervision), and provides education and resources to patients and families regarding abuse or neglect, physical abuse, and documents these sessions.
- Acts as a liaison between patients/families and the clinical staff and other agencies.
- Advocate for patient concerns and escalate ethical dilemmas through the appropriate channels.
- Maintains an open, approachable manner treating others fairly and respectfully preserving self-confidence and dignity as well as show regard for their opinion.
- Completes applicable reports based on mandated reporting requirements.
- LMSW or LCSW with 1 year experience can precept newly hired SW Level I or BSW and MSW students.
General Responsibilities
Performs other duties as assigned.
Minimum Qualifications (Level 1):
Education Requirements: Master of Social Work from an accredited institution required.
Experience Requirements: 0-3 years of work experience, health care experience preferred.
License/Certification/Registration Requirements: Current Licensed Master Social Worker (LMSW) or under supervision for Licensed Clinical Social Work (LCSW) or LCSW from the Oklahoma State Board of Licensed Social Workers. Current Basic Life Support certification from the American Heart Association required.
Minimum Qualifications (Level 2):
Education Requirements: Master of Social Work from an accredited institution required.
Experience Requirements: At least 3 years of social work experience.
License/Certification/Registration Requirements: Current LCSW from the Oklahoma State Board of Licensed Social Workers. Current Basic Life Support certification from the American Heart Association required.
Minimum Qualifications (Level 3):
Education Requirements: Master of Social Work from an accredited institution required.
Experience Requirements: At least 5 years of social work experience.
License/Certification/Registration Requirements: Current LCSW from the Oklahoma State Board of Licensed Social Workers. Current Basic Life Support certification from the American Heart Association required.
Knowledge/Skills/Abilities Required
- Analytical skills sufficiently strong to interpret situations and determine the appropriate course of action.
- Ability to explain information in a way that patients, families, and staff can understand.
- Good interpersonal skills.
- Basic knowledge of healthcare regulations, including CMS guideline.
- Serve as liaison between patients, families, and healthcare providers.
- Strong communication, interpersonal, and leadership skills.
- Detailed-oriented with excellent organizational skills.
- Commitment to learn and foster a culture of continuous learning, quality improvement, and patient-centered care.
- Knowledge of assessment, critical thinking, and problem-solving skills.
- Ability to assess, diagnose and treat mental health conditions through providing counseling services (LMSW under supervision or LCSW).
- Completion of clinical supervision requirements.
- Strong ethical standards and professional integrity; knowledge of Code of Ethics.
- Knowledge of the principles and practices of casework.
This is a Safety Sensitive position under 63 O.S. 427.8 and is subject to a zero-tolerance drug and alcohol standard in compliance with Oklahoma law.
*OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.
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Mid Level Case Management Assistant Jobs: Frequently Asked Questions
How do I get a mid level case management assistant job?
Position your experience around independent caseload management, cross-team coordination, and measurable client outcomes. Highlight moments where you resolved complex cases with minimal supervision, contributed to process improvements, or supported junior colleagues. Tailor your resume to show depth in documentation, compliance, and client advocacy. Certifications in case management or a related human services field strengthen your application at this stage.
Which companies hire mid level case management assistants?
Companies hiring mid level case management assistants right now include UF Health, Inova Health, and AmTrust Financial, based on current listings on Migrate Mate as of November 2026. Employers at this level tend to be health systems, behavioral health organizations, government agencies, and nonprofit social service providers that need experienced staff who can manage caseloads with limited oversight.
Are there remote mid level case management assistant jobs?
Yes, though availability depends on the employer and client population. About 23% of mid level case management assistant openings are remote or hybrid as of November 2026, with fully remote roles more common in insurance, managed care, and utilization review settings than in community-based or residential programs that require in-person client contact.
How do I move up to a mid level case management assistant role?
Moving into a mid level role comes from building a consistent record of independent case handling, deepening your knowledge of relevant regulations and documentation standards, and taking on projects beyond your assigned caseload. Earning a recognized certification, expanding your familiarity with case management software, and demonstrating measurable outcomes for clients are the markers employers look for when promoting or hiring at this level.
Which industries hire the most mid level case management assistants?
Mid Level case management assistant roles concentrate in Healthcare & Medical Services, Technology & Software, and Insurance, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they manage large, ongoing client populations that require experienced coordinators who can maintain compliance, communicate with multidisciplinary teams, and handle escalations without constant supervision.