Center Manager Jobs in Philadelphia, PA
Center Manager jobs in Philadelphia are in strong demand, with openings concentrated in Center City, University City, and the Northeast Philadelphia corridor across healthcare, education, and fitness and wellness. Employers hiring right now include Thomas Jefferson University & Jefferson Health, STO Building, and Mid Penn Bank. Find a role that fits below and apply directly.
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Showing 5 of 123+ Center Manager jobs
Secure Your Future with SEPTA – A Leader in Transportation!
The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth-largest transportation system in the U.S., connecting communities across a 2,200-square-mile service region. SEPTA is at the forefront of innovation in the transit industry, ensuring reliable and efficient services while driving economic growth in the Philadelphia region.
Only candidates who are authorized to work in the United States without sponsorship, will be accepted at this time.
We are proud to be recognized as:
2023 FORBES Best in State Employer
Philadelphia Employer of Choice for 2024
We are seeking to hire candidates for our Control Center Information Manager (4009).
Opening Date: 09/16/2026
Closing Date: 09/30/2026
Job Grade: SAM 37
Salary Range: $65,936.00-$82,420.00
OVERALL DESCRIPTION
The Control Center Information Manager (CCIM) will be responsible for communicating timely and accurate service disruption information to riders across all modes through service alerts, public address announcements, and electronic station signs. This role involves monitoring all SEPTA operations and gathering relevant information from Operations staff. The CCIM will also direct the Control Center's Regional Rail Announcers to coordinate the delivery of service information to Regional Rail customers at stations. In addition, the CCIM will work closely with other staff including SEPTA's Media Relations and Customer Service Departments to assist in disseminating external and internal information.
SPECIFIC RESPONSIBILITIES
- Uses the Alert Management Tool to publish service disruption alerts to SEPTA.erg, the SEPTA App and third-party apps, X (formerly Twitter), and Ready Philadelphia.
- Uses the public address system to make passenger announcements at Metro stations and Transit Centers.
- Provides day-to-day direction to the Regional Rail Announcers by relaying train delays, cancellations and other service disruption information so that station announcements are timely, accurate and consistent with published alerts.
- Coordinates and shares relevant information with other internal SEPTA departments, including Customer Service and Media Relations.
- Researches and responds to customer service inquiries assigned to the Control Center by reviewing incident records, chat logs and published alerts, and closing tickets within the established timeframe.
- Operates the Elevator Status VMS (variable message signs), website information on SEPTA.erg, X/Twitter and the Elevator Hotline to inform passengers about out of service elevators and maintain ADA compliance.
- Utilizes a sign content management program to display dynamic customer service information and Marketing initiatives, passenger perks and special events.
- Conducts monthly remote inspections of all camera views to assure clarity.
- Conducts weekly audits of all VMS to assure accuracy of data.
- Complies with all Authority and departmental safety and security policies and procedures as well as all applicable job safety responsibilities. Reports any safety concerns, compromises or hazards affecting operations, the public self and/or other employees. Responsible for personal safety and is encouraged to promote the safety of others.
- Performs other duties as assigned/required.
QUALIFICATIONS AND EXPERIENCE
- Bachelor's Degree in any field, preference for Communications or related, plus one (1) year related experience required.
- An equivalent combination of experience and education (i.e., two (2) years of related experience equating to one (1) year of formal post high school education) may be considered in lieu of the above requirements.
- Demonstrated ability to write clearly and concisely for a general public audience, and to translate technical and operational information into plain language.
- Ability to remain composed and make sound decisions in a fast-paced control center environment during service disruptions and emergencies.
- Strong technical literacy required, including the ability to type a minimum of 35 words per minute and learn new computer equipment/software.
- Must possess good telephone skills with the ability to ascertain pertinent information and properly prioritize importance.
- Subject to be called outside of normal duty hours. Must be able to work all shifts, weekends and holidays.
IDEAL QUALIFICATIONS AND EXPERIENCE
- Knowledge of SEPTA services strongly preferred.
- Use of Social Media, specifically Twitter, preferred.
Why Join Our Team? Enjoy Outstanding Benefits!
✅ Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums.
✅ Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future.
✅ Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones.
✅ Employee Wellness – Access wellness programs and resources to support your physical, mental, and emotional well-being.
✅ Invest in Your Growth – We offer tuition reimbursement to support your education and career advancement.
✅ Student Loan Assistance – Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt.
✅ Free Travel Perks – Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services!
Join us and take advantage of these incredible benefits while making a difference in your community!
Join the Best in Transit! Apply Today
Click Apply Now and take the next step in your career with SEPTA!
Have Questions? For more information, please visit How We Hire Careers Page.
SEPTA is an Equal Opportunity Employer.
SEPTA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Nearest Major Market: Philadelphia
Secure Your Future with SEPTA – A Leader in Transportation!
The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth-largest transportation system in the U.S., connecting communities across a 2,200-square-mile service region. SEPTA is at the forefront of innovation in the transit industry, ensuring reliable and efficient services while driving economic growth in the Philadelphia region.
Only candidates who are authorized to work in the United States without sponsorship, will be accepted at this time.
We are proud to be recognized as:
2023 FORBES Best in State Employer
Philadelphia Employer of Choice for 2024
We are seeking to hire candidates for our Control Center Information Manager (4009).
Opening Date: 09/16/2026
Closing Date: 09/30/2026
Job Grade: SAM 37
Salary Range: $65,936.00-$82,420.00
OVERALL DESCRIPTION
The Control Center Information Manager (CCIM) will be responsible for communicating timely and accurate service disruption information to riders across all modes through service alerts, public address announcements, and electronic station signs. This role involves monitoring all SEPTA operations and gathering relevant information from Operations staff. The CCIM will also direct the Control Center's Regional Rail Announcers to coordinate the delivery of service information to Regional Rail customers at stations. In addition, the CCIM will work closely with other staff including SEPTA's Media Relations and Customer Service Departments to assist in disseminating external and internal information.
SPECIFIC RESPONSIBILITIES
- Uses the Alert Management Tool to publish service disruption alerts to SEPTA.erg, the SEPTA App and third-party apps, X (formerly Twitter), and Ready Philadelphia.
- Uses the public address system to make passenger announcements at Metro stations and Transit Centers.
- Provides day-to-day direction to the Regional Rail Announcers by relaying train delays, cancellations and other service disruption information so that station announcements are timely, accurate and consistent with published alerts.
- Coordinates and shares relevant information with other internal SEPTA departments, including Customer Service and Media Relations.
- Researches and responds to customer service inquiries assigned to the Control Center by reviewing incident records, chat logs and published alerts, and closing tickets within the established timeframe.
- Operates the Elevator Status VMS (variable message signs), website information on SEPTA.erg, X/Twitter and the Elevator Hotline to inform passengers about out of service elevators and maintain ADA compliance.
- Utilizes a sign content management program to display dynamic customer service information and Marketing initiatives, passenger perks and special events.
- Conducts monthly remote inspections of all camera views to assure clarity.
- Conducts weekly audits of all VMS to assure accuracy of data.
- Complies with all Authority and departmental safety and security policies and procedures as well as all applicable job safety responsibilities. Reports any safety concerns, compromises or hazards affecting operations, the public self and/or other employees. Responsible for personal safety and is encouraged to promote the safety of others.
- Performs other duties as assigned/required.
QUALIFICATIONS AND EXPERIENCE
- Bachelor's Degree in any field, preference for Communications or related, plus one (1) year related experience required.
- An equivalent combination of experience and education (i.e., two (2) years of related experience equating to one (1) year of formal post high school education) may be considered in lieu of the above requirements.
- Demonstrated ability to write clearly and concisely for a general public audience, and to translate technical and operational information into plain language.
- Ability to remain composed and make sound decisions in a fast-paced control center environment during service disruptions and emergencies.
- Strong technical literacy required, including the ability to type a minimum of 35 words per minute and learn new computer equipment/software.
- Must possess good telephone skills with the ability to ascertain pertinent information and properly prioritize importance.
- Subject to be called outside of normal duty hours. Must be able to work all shifts, weekends and holidays.
IDEAL QUALIFICATIONS AND EXPERIENCE
- Knowledge of SEPTA services strongly preferred.
- Use of Social Media, specifically Twitter, preferred.
Why Join Our Team? Enjoy Outstanding Benefits!
✅ Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums.
✅ Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future.
✅ Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones.
✅ Employee Wellness – Access wellness programs and resources to support your physical, mental, and emotional well-being.
✅ Invest in Your Growth – We offer tuition reimbursement to support your education and career advancement.
✅ Student Loan Assistance – Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt.
✅ Free Travel Perks – Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services!
Join us and take advantage of these incredible benefits while making a difference in your community!
Join the Best in Transit! Apply Today
Click Apply Now and take the next step in your career with SEPTA!
Have Questions? For more information, please visit How We Hire Careers Page.
SEPTA is an Equal Opportunity Employer.
SEPTA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Nearest Major Market: Philadelphia
See All 123+ Center Manager Jobs in Philadelphia
Find roles in Philadelphia that match your experience and apply in just a few clicks.
Find Center Manager JobsCenter Manager Job Market in Philadelphia
Who's Hiring
- Thomas Jefferson University & Jefferson Health30
- STO Building15
- Mid Penn Bank10
- Turner & Townsend Pty Limited10
- SEPTA5
Top Industries Hiring
- Healthcare & Medical Services
Center Manager Jobs in Philadelphia: Frequently Asked Questions
How do I get a center manager job in Philadelphia?
Focus your search on Philadelphia's healthcare networks, community services organizations, and fitness and wellness operators, which consistently post center manager openings. Roles concentrate in Center City, University City near the hospital and university corridor, and the Northeast neighborhoods. Candidates who can show experience managing staff schedules, budgets, and member or client outcomes get noticed fastest in this market. Tailoring your resume to the specific sector, whether medical, educational, or recreation, matters more than a generalist approach.
Which companies hire center managers in Philadelphia?
Employers hiring center managers in Philadelphia right now include Thomas Jefferson University & Jefferson Health, STO Building, and Mid Penn Bank, based on current listings on Migrate Mate as of September 2026. Philadelphia's mix of large health systems, university-affiliated programs, and regional nonprofit service providers makes it a particularly varied market for this role.
Are there remote center manager jobs in Philadelphia?
Yes, though rarely in fully hands-on roles. About 33% of center manager openings tied to Philadelphia are remote or hybrid as of September 2026, and those tend to skew toward administrative, program coordination, or call-center management functions rather than facility-based positions. In Philadelphia, hybrid arrangements are most common at regional nonprofits and corporate wellness operators.
How can I get a center manager job in Philadelphia with little or no experience?
The most realistic entry path is moving up from a shift lead, team lead, or assistant manager role within Philadelphia's fitness, childcare, or community services sectors. Organizations like rec centers run by the Philadelphia Department of Parks and Recreation, regional YMCA branches, and behavioral health outpatient providers regularly hire internally for center manager roles. Building experience with scheduling software, intake coordination, or membership management in any of these settings gives you a concrete foundation that local hiring managers look for.
Which industries hire the most center managers in Philadelphia?
The sectors hiring the most center managers in Philadelphia are Healthcare & Medical Services, based on current listings on Migrate Mate as of September 2026. Philadelphia's concentration of major health systems, anchor universities, and a growing network of community service providers drives sustained demand for center managers across these fields.
Related Jobs in Pennsylvania
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