Chief Operating Officer Jobs in Framingham, MA
Chief Operating Officer jobs in Framingham, Massachusetts are open across the metro, with employers like Definitive Healthcare, Staples, and Walgreens hiring at every experience level. Find a role that fits below and apply directly.
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- Directly supervises approximately 10 Regional Account Managers across multiple markets and service lines.
- Responsible for customer retention, customer satisfaction, service line growth, and operational performance across assigned territories.
- Leads execution of customer engagement strategies, sales support initiatives, marketing efforts, and market development plans.
- Drives operational excellence and accountability through performance management, coaching, and process improvement.
- Supports strategic business objectives, including customer expansion, acquisitions, implementation of new clinical programs, and service line growth.
- Lead, coach, mentor, and develop a team of Regional Account Managers to achieve organizational and individual performance goals.
- Build and maintain strong customer relationships with key stakeholders, including facility leadership, operators, physicians, nurse practitioners, and clinical partners.
- Drive growth, utilization, and customer engagement related to Primary Care, Palliative Care, Care Management, Value-Based Care initiatives, Medical Directorships, and other strategic clinical programs.
- Partner with Business Development, Clinical Leadership, and Operations teams to expand Primary Care, Palliative Care, Care Management, Value-Based Care initiatives, Medical Directorships, and other strategic clinical offerings.
- Develop and execute customer retention and account growth strategies that support adoption, utilization, and expansion of HealthDrive’s clinical programs.
- Support marketing initiatives, customer education programs, and market expansion efforts to increase awareness and adoption of HealthDrive services.
- Monitor operational, financial, and customer performance metrics and implement corrective actions when necessary.
- Lead implementation of new clinical programs, value-based initiatives, acquisitions, integrations, and strategic partnerships throughout assigned territories.
- Collaborate cross-functionally with internal departments to ensure consistent service delivery, customer satisfaction, and operational excellence.
- Travel as needed to support customers, employees, operational initiatives, and business objectives.
- Maintain compliance with all applicable company policies, regulatory requirements, and industry standards.
- All other duties as required.
- Strong understanding of healthcare operations, customer relationship management, and account growth strategies.
- Proficiency with Microsoft Office Suite and business reporting tools.
- Ability to analyze operational metrics and develop actionable plans for improvement.
LEADERSHIP AND INTERPERSONAL SKILLS:
- Strong leadership, coaching, and team development capabilities.
- Exceptional customer relationship management and stakeholder engagement skills.
- Excellent verbal, written, and presentation communication skills.
- Ability to influence and collaborate effectively across multiple departments and organizational levels.
ROLE-SPECIFIC CAPABILITIES:
- Strong business acumen and strategic thinking.
- Excellent organizational, analytical, and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Proven ability to drive customer retention, growth, and operational performance.
EDUCATION AND EXPERIENCE:
- Minimum of 5–7 years of progressive leadership experience.
- Experience leading customer-facing teams and managing multi-site operations.
- Demonstrated success in customer relationship management, operational leadership, and team development.
- Bachelor’s degree in Business Administration, Healthcare Administration, Operations Management, or a related field.
- Experience in healthcare, long-term care, post-acute care, or related healthcare services.
- Prior experience as a Regional Nurse Consultant, Regional Director of Clinical Services, Director of Nursing, Clinical Lead, Nurse Manager, or other nursing leadership role within the skilled nursing, long-term care, or post-acute care industry.
- Demonstrated understanding of skilled nursing facility operations, regulatory compliance, quality measures, survey preparedness, reimbursement models, and interdisciplinary care delivery.
- Experience collaborating with facility leadership, physicians, nurse practitioners, and interdisciplinary clinical teams to drive operational and clinical outcomes.
CERTIFICATIONS AND LICENSES:
- Relevant healthcare, operations, leadership, management, nursing, or clinical certifications.
WORK ENVIRONMENT:
- Hybrid work environment with a combination of remote work, customer site visits, and corporate meetings.
- Up to 50% travel based on customer, employee, and business needs.
- Frequent interaction with customers, field employees, Regional Account Managers, physicians, nurse practitioners, clinical leaders, and executive leadership.
- Requires the ability to effectively manage responsibilities in a dynamic, fast-paced environment.
- Operates within all HealthDrive policies, procedures, and compliance standards.
- Communication
- Cooperation and Teamwork
- Adaptability
- Expertise and Professionalism
- Problem Solving and Analysis
See All 10 Chief Operating Officer Jobs in Framingham
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Find Chief Operating Officer JobsChief Operating Officer Job Market in Framingham
Who's Hiring
- Definitive Healthcare2

- Staples1

- Walgreens1

- HealthDrive1

- Bose Corporation1

Top Industries Hiring
- Consulting & Professional Services4
- Retail2
- Consumer Goods1
- Science & Research1
- Electronics & Hardware1
Chief Operating Officer Jobs in Framingham: Frequently Asked Questions
How many chief operating officer jobs are there in Framingham?
There are 10+ chief operating officer openings in Framingham, Massachusetts on Migrate Mate as of June 2026. New positions post regularly as Framingham employers hire.
Which companies hire chief operating officers in Framingham?
Employers hiring chief operating officers in Framingham include Definitive Healthcare, Staples, and Walgreens, based on current listings on Migrate Mate as of June 2026.
Are there remote chief operating officer jobs in Framingham?
Yes. About 0% of chief operating officer openings tied to Framingham are remote or hybrid as of June 2026. The rest are on-site roles based in and around Framingham.
Which industries hire the most chief operating officers in Framingham?
Most chief operating officer openings in Framingham sit in Consulting & Professional Services, Retail, and Consumer Goods, per current listings on Migrate Mate as of June 2026.
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