Claims Unit Manager Jobs
Claims Unit Manager jobs are open across insurance carriers, third-party administrators, and managed care organizations, from team lead to senior manager, with specializations in property and casualty, workers' compensation, and liability claims. Scan the live roles below and apply to whichever ones fit.
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Job Details
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
CLAIM SPECIALIST / CLAIM CONSULTANT – LATENT BODILY INJURY
The Claim Specialist / Claim Consultant are the most senior claim handling designations within the Complex Claims Unit – Latent Bodily Injury (CCU BI). CCU BI is a highly specialized claim team responsible for the management of The Hartford's long-tail asbestos, sexual molestation/harassment, sports-related head injury, opioid, and toxic tort claims. Claims in CCU are often associated with complex fact patterns and coverage issues that may involve multiple years and types of insurance coverage. CCU claims also commonly involve litigation, require subject matter expertise to manage and can involve higher exposures.
RESPONSIBILITIES:
The Claim Specialist must demonstrate the ability to independently and timely manage all aspects of the most complex, high-value claims while exhibiting detailed knowledge of the claim, a well-reasoned analytical focus and a clear strategy for resolution. The Claim Specialist must also be willing to share their expertise and contribute to broader claim goals by participating in audits, projects and training initiatives. Other responsibilities include:
- Provide proactive communications to customers and business partners throughout the claims management and resolution process;
- Respond promptly to customer inquiries and deliver exceptional customer service;
- Review and analyze multiple complex insurance policies and coverage sections, including general liability and umbrella/excess liability;
- Write and clearly articulate concise, accurate coverage positions;
- Conduct thorough investigations regarding claims and/or lawsuits;
- Effectively manage litigation and counsel, including litigation planning and budgeting, and proactively position claims for resolution;
- Develop and persuasively communicate complex coverage, liability, and damage assessments;
- Offer thoughtful, actionable guidance to leadership, which may include preparing and delivering presentations to inform decision-making;
- Pursue and complete coverage and liability risk transfers against other responsible parties and insurance carriers;
- Attend mediations and trials as needed;
- Proactively manage accurate expense, reserve, and financial transactions;
- Consistently maintain up-to-date claims metrics;
- Leverage AI-powered tools and analytics to enhance claim reviews, streamline workflows, and support data-driven decision-making throughout the claims process.
REQUIRED QUALIFICATIONS:
- 5+ years latent bodily injury claim handling experience;
- Experience in handling affirmative/defensive risk transfer; including additional insured tenders;
- Excellent verbal and written communication skills;
- Excellent analytical and critical thinking ability;
- Ability to present in a roundtable setting with a well-reasoned and analytical evaluation;
- Experience in the creation and delivery of presentations;
- Superior customer service skills and active listening skills;
- Proven track record of prioritizing and managing multiple responsibilities;
- Proven track record of effective negotiations/settlement of high-value general liability claims;
- Demonstrated negotiation and conflict resolution skills;
- Proficiency with MS Office, especially Word and Excel;
- Active Property & Casualty State Insurance Adjuster license.
- Proficiency utilizing AI-powered tools to enhance claim reviews and streamline workflows.
PREFERRED QUALIFICATIONS:
- Bachelor's degree strongly preferred;
- 7-10+ years latent bodily injury claim handling experience;
- Proficiency handling litigated claims
- Experience in analyzing EPLI and personal and advertising injury coverage parts;
We will hire at either the Claim Specialist or Claim Consultant level depending on the candidate’s experience and qualifications.
Claims Specialist ($107,600 - $161,400)
At the Claim Specialist level, the candidate must be able to independently and timely manage all aspects of the most complex, high-value claims while exhibiting a detailed knowledge of the claim, a well-reasoned analytical focus and a clear strategy for resolution
Claims Consultant ($84,800 - $127,200)
The Claim Consultant would handle claims of similar complexity, but with additional managerial oversight and coaching.
OTHER INFORMATION:
This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL, Alpharetta, GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$84,800 - $161,400The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
Job Details
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
CLAIM SPECIALIST / CLAIM CONSULTANT – LATENT BODILY INJURY
The Claim Specialist / Claim Consultant are the most senior claim handling designations within the Complex Claims Unit – Latent Bodily Injury (CCU BI). CCU BI is a highly specialized claim team responsible for the management of The Hartford's long-tail asbestos, sexual molestation/harassment, sports-related head injury, opioid, and toxic tort claims. Claims in CCU are often associated with complex fact patterns and coverage issues that may involve multiple years and types of insurance coverage. CCU claims also commonly involve litigation, require subject matter expertise to manage and can involve higher exposures.
RESPONSIBILITIES:
The Claim Specialist must demonstrate the ability to independently and timely manage all aspects of the most complex, high-value claims while exhibiting detailed knowledge of the claim, a well-reasoned analytical focus and a clear strategy for resolution. The Claim Specialist must also be willing to share their expertise and contribute to broader claim goals by participating in audits, projects and training initiatives. Other responsibilities include:
- Provide proactive communications to customers and business partners throughout the claims management and resolution process;
- Respond promptly to customer inquiries and deliver exceptional customer service;
- Review and analyze multiple complex insurance policies and coverage sections, including general liability and umbrella/excess liability;
- Write and clearly articulate concise, accurate coverage positions;
- Conduct thorough investigations regarding claims and/or lawsuits;
- Effectively manage litigation and counsel, including litigation planning and budgeting, and proactively position claims for resolution;
- Develop and persuasively communicate complex coverage, liability, and damage assessments;
- Offer thoughtful, actionable guidance to leadership, which may include preparing and delivering presentations to inform decision-making;
- Pursue and complete coverage and liability risk transfers against other responsible parties and insurance carriers;
- Attend mediations and trials as needed;
- Proactively manage accurate expense, reserve, and financial transactions;
- Consistently maintain up-to-date claims metrics;
- Leverage AI-powered tools and analytics to enhance claim reviews, streamline workflows, and support data-driven decision-making throughout the claims process.
REQUIRED QUALIFICATIONS:
- 5+ years latent bodily injury claim handling experience;
- Experience in handling affirmative/defensive risk transfer; including additional insured tenders;
- Excellent verbal and written communication skills;
- Excellent analytical and critical thinking ability;
- Ability to present in a roundtable setting with a well-reasoned and analytical evaluation;
- Experience in the creation and delivery of presentations;
- Superior customer service skills and active listening skills;
- Proven track record of prioritizing and managing multiple responsibilities;
- Proven track record of effective negotiations/settlement of high-value general liability claims;
- Demonstrated negotiation and conflict resolution skills;
- Proficiency with MS Office, especially Word and Excel;
- Active Property & Casualty State Insurance Adjuster license.
- Proficiency utilizing AI-powered tools to enhance claim reviews and streamline workflows.
PREFERRED QUALIFICATIONS:
- Bachelor's degree strongly preferred;
- 7-10+ years latent bodily injury claim handling experience;
- Proficiency handling litigated claims
- Experience in analyzing EPLI and personal and advertising injury coverage parts;
We will hire at either the Claim Specialist or Claim Consultant level depending on the candidate’s experience and qualifications.
Claims Specialist ($107,600 - $161,400)
At the Claim Specialist level, the candidate must be able to independently and timely manage all aspects of the most complex, high-value claims while exhibiting a detailed knowledge of the claim, a well-reasoned analytical focus and a clear strategy for resolution
Claims Consultant ($84,800 - $127,200)
The Claim Consultant would handle claims of similar complexity, but with additional managerial oversight and coaching.
OTHER INFORMATION:
This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL, Alpharetta, GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$84,800 - $161,400The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
Claims Unit Manager Jobs by Experience Level
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Find Claims Unit Manager JobsClaims Unit Manager Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in claims unit manager jobs.
- Five or more years of claims handling experience in a relevant line of business
- Active property and casualty adjuster license in the state of employment
- Demonstrated experience supervising or mentoring a team of claims adjusters
- Proficiency with claims management systems such as Guidewire or Duck Creek
- Strong working knowledge of coverage interpretation and reserve setting
- Bachelor's degree in business, risk management, or a related field preferred
Tips for Your Claims Unit Manager Job Search
Quantify your claims portfolio outcomes
Hiring managers want to see closure rates, cycle time improvements, and litigation reduction numbers on your resume. Pull those figures from your reports before you apply, and frame them as before-and-after results tied to your direct oversight.
Highlight your state adjuster license
Many claims unit manager postings require an active adjuster license in one or more states. List every state license you hold and its expiration date prominently, because recruiters filter on this before reading anything else in your application.
Apply early to roles that fit
Migrate Mate lists claims unit manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by line of business
Employers rarely hire a generalist claims unit manager. Search specifically by line, such as workers' comp, auto liability, or commercial property, and tailor each cover letter to show your direct experience managing reserves and coverage decisions in that exact line.
Prepare for a claims file audit exercise
Many insurers ask finalists to review a sample file and explain their coverage decision, reserve strategy, and escalation call. Practice walking through a contested liability or complex medical scenario out loud so your reasoning is clear and confident under pressure.
Negotiate total comp beyond base salary
Claims unit manager offers often include production bonuses tied to unit closure rates and loss ratio targets. Ask specifically how those metrics are measured and what the realistic payout range has been for the team you'd be leading.
Claims Unit Manager Jobs: Frequently Asked Questions
Which companies are hiring the most claims unit managers?
The most active employers for claims unit managers right now are The Hartford, AAA Auto Club Enterprises, and First Insurance Company of Hawaii, and the most openings are in Arizona, Hawaii, and Florida, based on current listings on Migrate Mate as of November 2026. Regional carriers and third-party administrators often post more frequently than national brands, so casting a wide net by employer type improves your chances.
How many claims unit manager jobs are remote?
About 100% of claims unit manager openings are fully remote or hybrid as of November 2026, with availability varying significantly by line of business. Roles focused on workers' compensation and commercial liability tend to offer the most remote flexibility, while positions requiring field oversight or in-person team supervision are more likely to be on-site.
How do you become a claims unit manager?
Start by building several years of hands-on claims adjusting experience in a specific line such as auto, workers' comp, or property. Obtain your state adjuster license, then pursue a supervisory role overseeing a small team. Earning a designation such as the AIC or CPCU strengthens your candidacy. Demonstrate measurable results in cycle time, reserve accuracy, and team development before applying to manager-level postings.
Can I get a claims unit manager job with limited management experience?
Yes, some employers will consider candidates who have strong individual claims experience but limited direct supervisory history, especially at smaller carriers or TPAs. Frame any informal leadership you've done, such as mentoring junior adjusters, handling complex files independently, or leading a pilot initiative, as evidence of readiness. A relevant professional designation can offset a shorter management record.
What does the claims unit manager interview process look like?
Most insurers run a phone screen followed by two or three rounds with the hiring manager, a claims director, and sometimes HR. Expect behavioral questions on conflict resolution, reserve decisions, and performance coaching. Many employers include a file review or scenario exercise where you walk through a coverage analysis. Final-round interviews often involve a panel from both claims operations and finance.
Where can I find and apply to claims unit manager jobs?
You can find and apply to claims unit manager jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your line of business and experience level, and apply directly to each listing that fits your background.
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