Client Delivery Manager Jobs
Client Delivery Manager jobs are open across technology, consulting, financial services, and healthcare, from associate to senior and director levels, with specializations in SaaS implementations, managed services, and enterprise accounts. See the openings below and apply to the ones that match your experience.
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Showing 5 of 94+ Client Delivery Manager jobs
Join the People Helping People
Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.
The Opportunity:
The Client Delivery Analyst III supports the successful implementation of various complex financial institution debit and/or credit projects through execution of various technical tasks and quality checks. Incumbent will lead client consultation on business and technical requirements, and incorporate the requirements into the overall project plan. Incumbent will be assigned complex, highly visible client projects, and will assume technical leadership role for assigned projects, coordinating all phases of operational implementation of technical project deliverables.
Day in the Life:
Meet with client to discuss specifications for complex projects, work with client and vendors to determine project options, and facilitate meeting with key client personnel as needed.
Complete Gap Analysis, as needed, to define system set-up requirements.
Provide consulting and guidance to client on the best approach to meet their business requirements for assigned implementations.
Understand client business requirements; communicate between technical groups at client and vendor locations and data map technical files between systems.
Work with client staff and vendors to execute the project plan, ensuring technical tasks are completed accurately and on time.
Identify and report outstanding issues to the assigned project manager; assist with issue resolution.
Ensure quality in implementation process; Communicate technical aspects and requirements of Implementations with third-party vendors and internal Project Support Team.
Validates system parameters and conducts testing; modifying program parameters when necessary.
Provide technical support to clients during the design, development, and implementation phases of the project.
Provide extended hour post-implementation support for projects, and occasional on-site support as needed.
Follows change control and appropriate change management processes and helps ensure less tenured Business Analyst- Project Consultants understand and follow these processes.
Develops working relationships with clients and internal business partners/ project team members to effectively communicate and successfully deliver complex project implementations.
Assist with identifying improvements to the defined processes within the department.
Assists with training and mentorship of less tenured Analysts.
Assists in developing new product/ service requirements templates and procedural steps
Understand and complete tasks associated with various types of department projects
Provide after-hours on-call support for project installations as needed.
Perform other duties as assigned.
Qualifications:
Bachelor’s degree in related field and/or equivalent combination experience and education is required.
Training in Six Sigma Methodology and project management certification preferred.
Seven (7) years of related experience in the payment processing industry required.
Thorough understanding of payment card products, support services and processes required.
Five (5) years of related experience in business or system analysis required.
Three (3) years of client facing project support experience required.
Experience required completing card processing conversions that require migrating data from one processing platform to another.
About Velera
At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.
Pay Equity
$75,800.00 - $96,700.00 - $117,500.00 of salary rangeThe anticipated hiring range for this position is typically between the minimum and midpoint of the posted salary range; however, actual compensation may vary based on a variety of factors, including relevant experience, skills and qualifications, education, internal equity, and overall business and budget considerations. Velera is committed to providing competitive compensation that reflects both individual role and responsibilities, individual performance, and market.
Great Work/Life Benefits!
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster . Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.
Velera is an E-Verify Employer. Review the E-Verify Poster here . For information regarding your Right To Work, please click here .
This role is currently not eligible for sponsorship.
As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.
Join the People Helping People
Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.
The Opportunity:
The Client Delivery Analyst III supports the successful implementation of various complex financial institution debit and/or credit projects through execution of various technical tasks and quality checks. Incumbent will lead client consultation on business and technical requirements, and incorporate the requirements into the overall project plan. Incumbent will be assigned complex, highly visible client projects, and will assume technical leadership role for assigned projects, coordinating all phases of operational implementation of technical project deliverables.
Day in the Life:
Meet with client to discuss specifications for complex projects, work with client and vendors to determine project options, and facilitate meeting with key client personnel as needed.
Complete Gap Analysis, as needed, to define system set-up requirements.
Provide consulting and guidance to client on the best approach to meet their business requirements for assigned implementations.
Understand client business requirements; communicate between technical groups at client and vendor locations and data map technical files between systems.
Work with client staff and vendors to execute the project plan, ensuring technical tasks are completed accurately and on time.
Identify and report outstanding issues to the assigned project manager; assist with issue resolution.
Ensure quality in implementation process; Communicate technical aspects and requirements of Implementations with third-party vendors and internal Project Support Team.
Validates system parameters and conducts testing; modifying program parameters when necessary.
Provide technical support to clients during the design, development, and implementation phases of the project.
Provide extended hour post-implementation support for projects, and occasional on-site support as needed.
Follows change control and appropriate change management processes and helps ensure less tenured Business Analyst- Project Consultants understand and follow these processes.
Develops working relationships with clients and internal business partners/ project team members to effectively communicate and successfully deliver complex project implementations.
Assist with identifying improvements to the defined processes within the department.
Assists with training and mentorship of less tenured Analysts.
Assists in developing new product/ service requirements templates and procedural steps
Understand and complete tasks associated with various types of department projects
Provide after-hours on-call support for project installations as needed.
Perform other duties as assigned.
Qualifications:
Bachelor’s degree in related field and/or equivalent combination experience and education is required.
Training in Six Sigma Methodology and project management certification preferred.
Seven (7) years of related experience in the payment processing industry required.
Thorough understanding of payment card products, support services and processes required.
Five (5) years of related experience in business or system analysis required.
Three (3) years of client facing project support experience required.
Experience required completing card processing conversions that require migrating data from one processing platform to another.
About Velera
At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.
Pay Equity
$75,800.00 - $96,700.00 - $117,500.00 of salary rangeThe anticipated hiring range for this position is typically between the minimum and midpoint of the posted salary range; however, actual compensation may vary based on a variety of factors, including relevant experience, skills and qualifications, education, internal equity, and overall business and budget considerations. Velera is committed to providing competitive compensation that reflects both individual role and responsibilities, individual performance, and market.
Great Work/Life Benefits!
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster . Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.
Velera is an E-Verify Employer. Review the E-Verify Poster here . For information regarding your Right To Work, please click here .
This role is currently not eligible for sponsorship.
As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.
See All 94 Client Delivery Manager Jobs
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Find Client Delivery Manager JobsClient Delivery Manager Job Market
Who's Hiring
- Husch Blackwell13
- Kraken5
- Velera5
- icapital5
- Dentsu4
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
What Employers Look For
The qualifications that appear most often in client delivery manager jobs.
- Three or more years managing enterprise or mid-market client relationships post-sale
- Experience coordinating cross-functional teams including product, support, and engineering
- Proficiency with CRM and customer success platforms to track health scores and renewals
- Demonstrated ability to manage multiple concurrent accounts or implementations simultaneously
- Strong written and verbal communication skills for executive-level client stakeholders
- Bachelor's degree in business, communications, or a related field
Tips for Your Client Delivery Manager Job Search
Quantify client outcomes on your resume
Client delivery managers are evaluated on retention, satisfaction scores, and revenue impact. Replace vague responsibilities with specific outcomes like renewal rates, escalation reductions, or portfolio size managed to show hiring managers what you actually delivered.
Tailor your resume to each engagement model
Job postings for this role vary widely between SaaS onboarding, professional services delivery, and managed services. Read each posting carefully and mirror its language around the engagement model, whether that is implementation, support, or ongoing account management.
Apply early to roles that fit
Migrate Mate lists client delivery manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a client scenario for interviews
Most interviews include a situation where a client is at risk of churning or escalating a complaint. Prepare a real example where you diagnosed the issue, aligned internal teams, and kept the relationship intact, with a clear outcome.
Negotiate scope alongside compensation
Client delivery manager offers often include variable pay tied to renewal rates or satisfaction targets. Before accepting, clarify how those metrics are measured, whether the data is accessible to you, and whether the targets reflect a realistic baseline.
Follow up with a client story after interviews
A brief follow-up note that references a specific client challenge discussed in the interview and connects it to a result you achieved makes you far more memorable than a generic thank-you, especially when hiring managers are comparing multiple candidates.
Client Delivery Manager Jobs: Frequently Asked Questions
Which companies are hiring the most client delivery managers?
The most active employers for client delivery managers right now are Husch Blackwell, Kraken, and Velera, and the most openings are in New York, Texas, and Missouri, based on current listings on Migrate Mate as of November 2026. Technology and consulting firms consistently account for the largest share of open roles.
How many client delivery manager jobs are remote?
About 88% of client delivery manager openings are fully remote or hybrid as of November 2026, with the highest remote share in SaaS and cloud services roles where client relationships are managed digitally. Implementation-heavy roles in professional services and healthcare IT are more likely to require on-site or regional travel.
How do you become a client delivery manager?
Most client delivery managers start in account management, customer success, or project management, then move into delivery roles as they take on more complex client relationships. Building experience coordinating internal teams during implementations, earning a PMP or customer success certification, and demonstrating measurable retention or satisfaction outcomes are the most common paths into the role.
Can you get a client delivery manager job with little experience?
Entry-level client delivery manager roles do exist, typically at companies that hire associates or junior managers to shadow senior delivery leads on large accounts. The most effective approach is to highlight adjacent experience in customer support, project coordination, or account management and emphasize any examples where you resolved a client issue, managed a timeline, or communicated across teams to get something done.
What does the client delivery manager interview process look like?
The interview process typically includes an initial recruiter screen, a hiring manager conversation focused on your client relationship history, and one or two panel interviews with cross-functional stakeholders such as sales, product, or support leads. Many companies include a scenario exercise where you walk through how you would handle a dissatisfied client or a delayed implementation, so preparing a structured example with a clear outcome is essential.
Where can I find and apply to client delivery manager jobs?
You can find and apply to client delivery manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and industry focus, then apply directly to each listing that fits.
See All 94 Client Delivery Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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