Client Lead Jobs
Client Lead jobs are open across technology, media, professional services, and financial services, from mid-level account management to senior client partnership roles, with specializations in enterprise accounts, agency client services, and strategic consulting. Find a role that fits below and apply directly.
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About ETS:
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 80 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, ACT solidifies our impact in higher Ed and Workskills while Edusoft enhances our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
About ETS:
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 80 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, ACT solidifies our impact in higher Ed and Workskills while Edusoft enhances our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
Position Summary
The Senior Client Management- Lead has responsibility for client relations and content development across NAEP Report Cards and related products supporting NAEP data releases . This role has the ultimate accountability for a successful client relationship related to visioning, designing, developing, and publishing engaging and useful NAEP results.
Primary Responsibilities
- Create strategic vision for NAEP report cards, release and briefing materials, and opportunities for extending results releases.
- Ensure consistent communication with clients, other partners and subcontractors to achieve design and communication goals related to NAEP results.
- Continually collaborate with clients to ensure clear set of contract expectations and work plans for the development, review, and release of NAEP report cards.
- Educate ETS colleagues on future capabilities required by the client that align with NAEP reporting goals.
- Work with NAEP Reporting director to influence and plan for implementation of contract scope and contract deliverables for NAEP reports, ensuring deliverables are met on time.
- Maintain, cultivate and grow client relationships regarding the development of appropriate statistical reports of large-scale assessment results.
- Gather, analyze and disseminate potential innovations to NAEP reporting (or reporting for large scale assessment generally) at conferences and professional organizations.
- Propose contract options and efficiencies that will enhance the use of NAEP results.
- Represent ETS to institutional and government constituents, specifically NAEP state and district representatives as well as the National Assessment Governing Board.
- Influence and significantly contribute to RFP process
- Ensure contract deliverables are met, documented, and planned out at the start of each contract year.
Adhere to ethical standards and comply with the laws and regulations applicable to your job function
Experience and Skills:
Knowledge and Skills
- Possesses an intuitive and applicable understanding of how a to create suitable publications for a federal statistical agency that drives value for the program.
- Displays a thorough understanding of what drives efficiency and effective public-facing communications and data visualizations.
- Maintains a market-focused approach to usability and engaging communications of assessment results.
- Keeps an overall big picture understanding of the program goals and its interrelationships enabling a person to make better use of the program results to drive important policy discussions.
- Has a continuing focus on the needs and requirements of clients; anticipating their needs; remaining sensitive to clients while performing services for them; responsive to client needs.
- Able to compromise in a cooperative effort to reach mutually satisfactory conclusions and results.
- Able to prepare effective presentations in content and function; able to speak competently to the level of the audience.
- Has knowledge of the large-scale assessment reporting products and services and intended goals and uses in the assessment landscape.
- Excellent meeting facilitation skills.
- Able to decide on trends in publishing, communications, and technology which should be implemented in the future.
Education and Experience
- Master's degree or Ph.D. preferred
- Advanced Degree in Education, Education Measurement, Product Content is required
- A relevant combination of education and experience is preferred
- 7+ years in client/constituent organization
- Experience in Publishing, Journalism, Education related fields, Knowledge and experience in working in collaborative teams to implement innovations using technology, automations, and/or AI preferred.
- Excellent verbal, written and interpersonal communication skills.
Must complete a government security clearance investigation and fingerprint check. Eligibility requirements include U.S. citizenship
#LI-NK1
ETS is mission driven and action oriented
- We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
- We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
- As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
- The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.
ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.
From: Educational Testing Service
Client Lead Jobs by Experience Level
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Find Client Lead JobsClient Lead Job Market
Who's Hiring
- Barry's19

- Serenity Healthcare17

- AT&T14

- Pinterest8

- JPMorganChase7

Top Industries Hiring
- Technology & Software16
- Fashion & Apparel1
- Staffing & Recruiting1
- Construction & Real Estate1
- Consulting & Professional Services1
What Employers Look For
The qualifications that appear most often in client lead jobs.
- 3 or more years of account management, client services, or customer success experience
- Demonstrated ability to manage and grow a portfolio of client relationships
- Strong communication and presentation skills for executive-level stakeholders
- Experience with CRM platforms to track account activity and pipeline
- Ability to collaborate with internal teams including sales, product, and operations
- Bachelor's degree in business, communications, marketing, or a related field
Tips for Your Client Lead Job Search
Quantify your book of business
Client lead resumes that move forward name the size of the accounts you owned, the number of clients you managed, and revenue retained or grown. Replace vague phrases like 'managed key accounts' with concrete figures that show scope and impact.
Highlight cross-functional coordination experience
Client leads sit between the client and internal delivery teams, so hiring managers want proof you have directed work across product, ops, and creative. Name the teams you coordinated and what outcomes that alignment produced.
Tailor your application to the client type
An enterprise client lead role at a software company and one at a media agency expect completely different account complexity. Read the job description for clues about client size, industry vertical, and deal cycle, then mirror that language in your resume and cover letter.
Apply early to roles that fit
Migrate Mate lists client lead openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a client story for every interview stage
Interviewers for client lead roles consistently ask you to walk through a difficult client situation. Prepare two or three specific stories that show how you diagnosed a problem, aligned stakeholders, and kept the relationship intact through the resolution.
Negotiate scope before you negotiate salary
Client lead compensation often includes bonuses tied to retention or expansion targets. Before accepting, clarify exactly which accounts you will own, the health of those accounts, and how the bonus metrics are calculated so you can assess the realistic earning picture.
Client Lead Jobs: Frequently Asked Questions
Which companies are hiring the most client leads?
The companies hiring the most client leads right now include Barry's, Serenity Healthcare, and AT&T, with the largest share of openings in Texas, New York, and California, based on current listings on Migrate Mate as of November 2026. Demand is concentrated in technology, professional services, and media sectors.
How many client lead jobs are remote?
About 71% of client lead openings are fully remote or hybrid as of November 2026, reflecting how much of the work centers on video calls, shared documents, and digital project tools rather than in-person presence. Strategic account and enterprise client roles tend to have the highest share of remote or hybrid arrangements.
How do you become a client lead?
Start by building several years of experience in account management, customer success, or client services where you own relationships rather than just support them. Develop a track of retaining and expanding accounts, learn to coordinate across internal teams, and practice presenting to senior stakeholders. Moving into a client lead title typically follows a proven record of managing accounts independently.
Can I get a client lead job with little experience?
Some employers post associate or junior client lead roles that accept candidates with one to two years in a client-facing position such as account coordinator, customer success associate, or project support. Focus your applications on those entry points, emphasize any direct client communication you have done, and show that you can manage competing priorities across multiple relationships simultaneously.
What does the client lead interview process look like?
Most client lead interview processes include an initial screening call, a deeper conversation with the hiring manager focused on how you manage client relationships and handle conflict, and at least one panel interview with cross-functional stakeholders. Some employers add a case exercise where you are asked to diagnose a struggling account or pitch a retention plan, so preparing a few concrete client examples is essential.
Where can I find and apply to client lead jobs?
You can find and apply to client lead jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and apply directly to each listing.
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