Mid Level Client Services Manager Jobs
Mid level client services manager jobs call for professionals ready to own client relationships end to end, mentor junior team members, and shape service strategies with minimal oversight. Hiring runs across Accounting & Auditing, Technology & Software, and Banking & Financial Services, with a mix of on-site, hybrid, and remote roles, and employers like BDO, Veeva Systems, and Alvarez & Marsal competing for candidates at this level now.
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Showing 4 of 37+ Mid Level Client Services Manager jobs
On-siteDolphinFull time
Description
Dolphin Debit | Spring, TX
Dolphin Debit, part of Euronet Worldwide, helps credit unions and community banks simplify ATM operations and lower the cost of managing their ATM networks. We’re looking for a Client Services Specialist to be a primary point of contact for new and existing clients, coordinate ATM service issues, and help new clients get up and running.
In this role, you’ll work directly with clients to understand their concerns, bring in the right teams, and follow through until the issue is resolved. You’ll also serve as a liaison between clients, the ATM Installation team, and other Dolphin Debit departments during onboarding and installation projects.
What You’ll Do
- Build strong relationships with clients by responding promptly, communicating clearly, and following through on commitments.
- Gather details about ATM service issues, assess what needs attention, and coordinate with the team best equipped to resolve the issue.
- Track open technician service calls, monitor progress, and keep clients informed through resolution.
- Review client accounts for discrepancies and coordinate corrections with the appropriate teams.
- Support new client onboarding and ATM installations by coordinating timelines, handoffs, and updates across teams.
- Work with Sales Support, Monitoring and Dispatch, ATM Installation, and ATM Graphics to keep client projects on track from start to finish.
- Identify recurring issues and suggest practical improvements to service processes and internal handoffs.
Requirements
- Bachelor’s degree in business management or a related field.
- Three or more years of financial services experience.
- Three or more years of customer service experience.
- Strong relationship-building, problem-solving, and follow-through skills.
- Clear written and verbal communication, with the ability to tailor updates to clients and internal teams.
- Strong attention to detail and the ability to manage multiple priorities and deadlines.
- Ability to take initiative, work independently, and coordinate across departments.
- Proficiency in Microsoft Excel, Word, and Outlook.
Benefits
- 401(k) Plan with 6% Match
- Health/Dental/Vision Insurance
- Employee Stock Purchase Plan
- Company-paid Life Insurance
- Company-paid disability insurance
- Tuition Reimbursement
- Paid Time Off
- Paid Volunteer Days
- Paid Holidays
- Tuition Reimbursement
- Casual Office Attire
- Plus many more employee perks & incentives!
We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
On-siteDolphinFull time
Description
Dolphin Debit | Spring, TX
Dolphin Debit, part of Euronet Worldwide, helps credit unions and community banks simplify ATM operations and lower the cost of managing their ATM networks. We’re looking for a Client Services Specialist to be a primary point of contact for new and existing clients, coordinate ATM service issues, and help new clients get up and running.
In this role, you’ll work directly with clients to understand their concerns, bring in the right teams, and follow through until the issue is resolved. You’ll also serve as a liaison between clients, the ATM Installation team, and other Dolphin Debit departments during onboarding and installation projects.
What You’ll Do
- Build strong relationships with clients by responding promptly, communicating clearly, and following through on commitments.
- Gather details about ATM service issues, assess what needs attention, and coordinate with the team best equipped to resolve the issue.
- Track open technician service calls, monitor progress, and keep clients informed through resolution.
- Review client accounts for discrepancies and coordinate corrections with the appropriate teams.
- Support new client onboarding and ATM installations by coordinating timelines, handoffs, and updates across teams.
- Work with Sales Support, Monitoring and Dispatch, ATM Installation, and ATM Graphics to keep client projects on track from start to finish.
- Identify recurring issues and suggest practical improvements to service processes and internal handoffs.
Requirements
- Bachelor’s degree in business management or a related field.
- Three or more years of financial services experience.
- Three or more years of customer service experience.
- Strong relationship-building, problem-solving, and follow-through skills.
- Clear written and verbal communication, with the ability to tailor updates to clients and internal teams.
- Strong attention to detail and the ability to manage multiple priorities and deadlines.
- Ability to take initiative, work independently, and coordinate across departments.
- Proficiency in Microsoft Excel, Word, and Outlook.
Benefits
- 401(k) Plan with 6% Match
- Health/Dental/Vision Insurance
- Employee Stock Purchase Plan
- Company-paid Life Insurance
- Company-paid disability insurance
- Tuition Reimbursement
- Paid Time Off
- Paid Volunteer Days
- Paid Holidays
- Tuition Reimbursement
- Casual Office Attire
- Plus many more employee perks & incentives!
We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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Mid Level Client Services Manager Jobs: Frequently Asked Questions
How do I get a mid level client services manager job?
Position your experience around ownership and outcomes: highlight accounts you managed independently, problems you resolved without escalation, and measurable improvements you drove in client satisfaction or retention. Tailor your resume to show scope, not just tasks. Employers at this level want evidence you can run a client relationship from kickoff through renewal with limited direction from senior staff.
Which companies hire mid level client services managers?
Companies hiring mid level client services managers right now include BDO, Veeva Systems, and Alvarez & Marsal, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from organizations with established client bases that need experienced managers to handle complex accounts without heavy supervision.
Are there remote mid level client services manager jobs?
Yes, though availability varies by industry and employer. About 43% of mid level client services manager openings are remote or hybrid as of November 2026, reflecting broader flexibility in client-facing roles that can be managed effectively through digital communication tools and structured check-in cadences.
How do I move up to a mid level client services manager role?
Moving from entry level to mid level means building a record of independent client ownership over time. Focus on taking on progressively larger accounts, volunteering to lead onboarding or renewal processes, and documenting measurable outcomes like improved satisfaction scores or reduced churn. Employers look for candidates who have handled real complexity, not just supported senior staff from the sidelines.
Which industries hire the most mid level client services managers?
Mid Level client services manager roles concentrate in Accounting & Auditing, Technology & Software, and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive hiring at this level because they rely on sustained, high-touch client relationships that require experienced managers who can work independently and protect long-term revenue.