Client Services Consultant Jobs in Mississippi
Client Services Consultant jobs in Mississippi are concentrated in Jackson, Ridgeland, and Gulfport, where financial services, healthcare administration, and technology solutions firms drive steady demand at both associate and senior levels. Employers like Regions Bank, Humana, and C Spire have established operations across the state and regularly hire consultants focused on account management, benefits administration, and technology onboarding. Openings range from entry-level client support roles to experienced relationship management positions, with the strongest activity in financial and healthcare sectors. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 29+ Client Services Consultant jobs
Job Title:
Client Engagement Manager
Department:
Epic
Full Time/PRN:
Full Time
Job Summary
The Client Engagement Manager serves as the primary relationship owner and strategic partner for external clients utilizing hosted technology services, including Epic Community Connect and related IT solutions. This role is accountable for ensuring successful client onboarding, service delivery, system adoption, and ongoing optimization.
The Client Engagement Manager supports clients across the full lifecycle—from implementation through maturity—while driving satisfaction, operational excellence, and measurable outcomes. A key component of this role includes oversight of financial and revenue cycle performance, partnering with client leadership to improve billing, collections, reimbursement, and overall financial health through effective use of Epic systems.
Minimum Qualifications
- Bachelor’s degree in business, healthcare, finance, information technology, or related field (or equivalent experience).
- Minimum of 3–5 years of experience in client engagement, account management, customer success, or healthcare IT.
- Minimum of 3–5 years of experience in healthcare revenue cycle operations.
- Proven ability to manage complex client relationships across multiple accounts or sites.
- Strong communication and presentation skills, including experience with executive-level stakeholders.
- Experience managing service delivery performance and SLAs.
- Strong analytical, financial, and problem-solving skills.
- Ability to operate in a fast-paced, cross-functional environment.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Teams, PowerPoint).
Preferred Qualifications
- Experience with Epic EHR systems, particularly Community Connect and revenue cycle applications.
- Epic certification (billing or related application), or willingness to obtain.
- Knowledge of clinical, operational, and financial workflows within healthcare organizations.
- Experience in multi-site or hosted service environments.
- Background in finance, accounting, or healthcare administration.
Essential Duties & Responsibilities
- Serve as the primary point of contact and trusted advisor for assigned client accounts.
- Develop and execute tailored client engagement strategies aligned with organizational and client goals.
- Build and maintain strong relationships with executive, clinical, financial, operational, and technical stakeholders.
- Maintain proactive communication cadence through regular meetings, reports, and on-site visits.
- Understand each client’s operational, financial, and strategic priorities to drive meaningful engagement.
- Ensure delivery of services meets or exceeds contractual obligations and service level agreements (SLAs).
- Act as the primary escalation point for client issues, coordinating across internal teams for resolution.
- Oversee intake and prioritization of service requests, including incident management and optimization initiatives.
- Monitor performance metrics, identify service gaps, and implement corrective action plans.
- Conduct regular service and business reviews with client leadership.
- Support onboarding, implementation, and go-live activities for new and existing clients.
- Participate in defining project scope, timelines, and statements of work (SOWs).
- Partner with project management teams to ensure timely, on-budget project delivery.
- Lead post-implementation reviews and ongoing optimization efforts.
- Coordinate cross-functional efforts to support client initiatives and priorities.
- Partner with client leadership to monitor and improve revenue cycle performance, including billing, collections, reimbursement, and reporting.
- Establish baseline financial metrics and key performance indicators (KPIs) during implementation.
- Analyze monthly performance reports and benchmark against best practices and peer organizations.
- Facilitate regular financial and operational review meetings with stakeholders.
- Develop and implement action plans for sites not meeting performance targets.
- Support revenue cycle readiness efforts, including workflow validation, user preparedness, and post-go-live stabilization.
- Serve as the escalation point for revenue cycle issues and collaborate with Epic and internal teams to resolve.
- Ensure alignment with contractual obligations, governance standards, and service expectations.
- Support budgeting, billing, invoicing, and financial tracking for client accounts and projects.
- Assist clients in understanding program costs and participate in financial reviews.
- Promote client participation in training programs, upgrade sessions, user groups, and engagement events.
- Facilitate onboarding to service platforms, tools, and communication channels.
- Monitor client satisfaction through surveys, feedback, and performance data.
- Lead service recovery efforts and continuous improvement initiatives.
- Advocate for client needs within the organization to enhance overall experience.
- Collaborate with internal teams including IT, clinical informatics, revenue cycle, operations, and project management.
- Present program updates, performance results, and strategic recommendations to leadership.
- Identify opportunities for growth, optimization, and expanded service offerings.
- Contribute to long-term program strategy using client feedback and industry trends.
- Serve as a change agent to support process improvements and organizational alignment.
Physical Requirements
- Ability to sit, stand, walk, and travel as required for client engagement activities.
- Ability to use computers and standard office technology for extended periods.
- Ability to communicate effectively in person, virtually, and by telephone.
- Ability to analyze complex operational and financial information.
- Ability to manage multiple projects and priorities simultaneously.
- Occasional evening or weekend work as needed.
- Travel to client sites for implementation support, reviews, and strategic engagement.
Core Competencies
- Account Management: Proactively manages client portfolios and delivers value-driven service.
- Relationship Building: Develops trust with stakeholders across all organizational levels.
- Customer Focus: Aligns services to meet and exceed client expectations.
- Financial & Analytical Acumen: Leverages data to drive financial and operational improvements.
- Communication: Effectively conveys complex technical and financial concepts.
- Collaboration: Works cross-functionally to achieve shared goals.
- Strategic Thinking: Connects daily operations with long-term outcomes.
- Accountability: Takes ownership of client success and outcomes.
- Adaptability: Manages competing priorities with flexibility and resilience.
Work Environment & Travel
Primarily hybrid work environment with frequent use of collaboration tools. Regular interaction with internal teams and external client stakeholders. Occasional evening or weekend work as needed. Travel to client sites for implementation support, reviews, and strategic engagement.
All candidates must be able to perform the essential functions of this position. The Americans with Disabilities Act (ADA) requires that reasonable accommodations be made for qualified individuals to help perform the essential functions of the position.
South Central Regional Medical Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, national origin, age, disability, or genetic information.
Job Title:
Client Engagement Manager
Department:
Epic
Full Time/PRN:
Full Time
Job Summary
The Client Engagement Manager serves as the primary relationship owner and strategic partner for external clients utilizing hosted technology services, including Epic Community Connect and related IT solutions. This role is accountable for ensuring successful client onboarding, service delivery, system adoption, and ongoing optimization.
The Client Engagement Manager supports clients across the full lifecycle—from implementation through maturity—while driving satisfaction, operational excellence, and measurable outcomes. A key component of this role includes oversight of financial and revenue cycle performance, partnering with client leadership to improve billing, collections, reimbursement, and overall financial health through effective use of Epic systems.
Minimum Qualifications
- Bachelor’s degree in business, healthcare, finance, information technology, or related field (or equivalent experience).
- Minimum of 3–5 years of experience in client engagement, account management, customer success, or healthcare IT.
- Minimum of 3–5 years of experience in healthcare revenue cycle operations.
- Proven ability to manage complex client relationships across multiple accounts or sites.
- Strong communication and presentation skills, including experience with executive-level stakeholders.
- Experience managing service delivery performance and SLAs.
- Strong analytical, financial, and problem-solving skills.
- Ability to operate in a fast-paced, cross-functional environment.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Teams, PowerPoint).
Preferred Qualifications
- Experience with Epic EHR systems, particularly Community Connect and revenue cycle applications.
- Epic certification (billing or related application), or willingness to obtain.
- Knowledge of clinical, operational, and financial workflows within healthcare organizations.
- Experience in multi-site or hosted service environments.
- Background in finance, accounting, or healthcare administration.
Essential Duties & Responsibilities
- Serve as the primary point of contact and trusted advisor for assigned client accounts.
- Develop and execute tailored client engagement strategies aligned with organizational and client goals.
- Build and maintain strong relationships with executive, clinical, financial, operational, and technical stakeholders.
- Maintain proactive communication cadence through regular meetings, reports, and on-site visits.
- Understand each client’s operational, financial, and strategic priorities to drive meaningful engagement.
- Ensure delivery of services meets or exceeds contractual obligations and service level agreements (SLAs).
- Act as the primary escalation point for client issues, coordinating across internal teams for resolution.
- Oversee intake and prioritization of service requests, including incident management and optimization initiatives.
- Monitor performance metrics, identify service gaps, and implement corrective action plans.
- Conduct regular service and business reviews with client leadership.
- Support onboarding, implementation, and go-live activities for new and existing clients.
- Participate in defining project scope, timelines, and statements of work (SOWs).
- Partner with project management teams to ensure timely, on-budget project delivery.
- Lead post-implementation reviews and ongoing optimization efforts.
- Coordinate cross-functional efforts to support client initiatives and priorities.
- Partner with client leadership to monitor and improve revenue cycle performance, including billing, collections, reimbursement, and reporting.
- Establish baseline financial metrics and key performance indicators (KPIs) during implementation.
- Analyze monthly performance reports and benchmark against best practices and peer organizations.
- Facilitate regular financial and operational review meetings with stakeholders.
- Develop and implement action plans for sites not meeting performance targets.
- Support revenue cycle readiness efforts, including workflow validation, user preparedness, and post-go-live stabilization.
- Serve as the escalation point for revenue cycle issues and collaborate with Epic and internal teams to resolve.
- Ensure alignment with contractual obligations, governance standards, and service expectations.
- Support budgeting, billing, invoicing, and financial tracking for client accounts and projects.
- Assist clients in understanding program costs and participate in financial reviews.
- Promote client participation in training programs, upgrade sessions, user groups, and engagement events.
- Facilitate onboarding to service platforms, tools, and communication channels.
- Monitor client satisfaction through surveys, feedback, and performance data.
- Lead service recovery efforts and continuous improvement initiatives.
- Advocate for client needs within the organization to enhance overall experience.
- Collaborate with internal teams including IT, clinical informatics, revenue cycle, operations, and project management.
- Present program updates, performance results, and strategic recommendations to leadership.
- Identify opportunities for growth, optimization, and expanded service offerings.
- Contribute to long-term program strategy using client feedback and industry trends.
- Serve as a change agent to support process improvements and organizational alignment.
Physical Requirements
- Ability to sit, stand, walk, and travel as required for client engagement activities.
- Ability to use computers and standard office technology for extended periods.
- Ability to communicate effectively in person, virtually, and by telephone.
- Ability to analyze complex operational and financial information.
- Ability to manage multiple projects and priorities simultaneously.
- Occasional evening or weekend work as needed.
- Travel to client sites for implementation support, reviews, and strategic engagement.
Core Competencies
- Account Management: Proactively manages client portfolios and delivers value-driven service.
- Relationship Building: Develops trust with stakeholders across all organizational levels.
- Customer Focus: Aligns services to meet and exceed client expectations.
- Financial & Analytical Acumen: Leverages data to drive financial and operational improvements.
- Communication: Effectively conveys complex technical and financial concepts.
- Collaboration: Works cross-functionally to achieve shared goals.
- Strategic Thinking: Connects daily operations with long-term outcomes.
- Accountability: Takes ownership of client success and outcomes.
- Adaptability: Manages competing priorities with flexibility and resilience.
Work Environment & Travel
Primarily hybrid work environment with frequent use of collaboration tools. Regular interaction with internal teams and external client stakeholders. Occasional evening or weekend work as needed. Travel to client sites for implementation support, reviews, and strategic engagement.
All candidates must be able to perform the essential functions of this position. The Americans with Disabilities Act (ADA) requires that reasonable accommodations be made for qualified individuals to help perform the essential functions of the position.
South Central Regional Medical Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, national origin, age, disability, or genetic information.
See All 29 Client Services Consultant Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find JobsClient Services Consultant Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
Client Services Consultant Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Fintech
- Banking & Financial Services
- Investment & Asset Management
- Insurance
- Healthcare & Medical Services
What Mississippi Employers Look For
The qualifications that appear most often in client services consultant jobs across Mississippi.
- Bachelor's degree in business, communications, or a related field required
- Two or more years of client-facing account management or support experience
- Proficiency in CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for Mississippi-based client teams
- Ability to manage multiple client accounts and meet service level expectations
- Familiarity with financial services or healthcare industry regulations and compliance standards
Client Services Consultant Jobs in Mississippi: Frequently Asked Questions
How do you become a client services consultant in Mississippi?
Most client services consultant roles in Mississippi require a bachelor's degree in business, marketing, communications, or a related field. The role carries no state-issued license in Mississippi, so employers typically focus on relevant experience and demonstrated client management skills. Candidates who complete professional development through organizations like the Mississippi Development Authority or pursue certifications in CRM platforms, project management, or financial services compliance position themselves well for competitive openings.
Which companies hire client services consultants in Mississippi?
Mississippi client services consultant roles are posted by JPMorganChase, Ross & Yerger Insurance, and Carr, Riggs & Ingram and others right now, based on current listings on Migrate Mate as of July 2026. Financial institutions, managed care organizations, and regional technology firms represent the largest share of active employers across the state.
Which Mississippi cities have the most client services consultant jobs?
Jackson, Flowood, and Mississippi lead Mississippi in client services consultant openings. Jackson anchors demand as the state capital and the hub for banking, insurance, and healthcare administration, while Ridgeland and Gulfport draw openings through regional corporate campuses and the Gulf Coast's growing financial and hospitality-adjacent service sector.
Are there remote client services consultant jobs in Mississippi?
Yes, and they're more common than in many fields, since client services consulting is largely desk-based and relationship-driven work that translates well to remote settings. About 42% of client services consultant openings tied to Mississippi are remote or hybrid as of July 2026, reflecting broader employer flexibility in the sector. Account management and benefits consulting roles tend to have the most remote availability, while onboarding and implementation roles often require periodic on-site presence.
How can I get hired as a client services consultant in Mississippi with little or no experience?
The most realistic entry path is a customer support or account coordinator role at a Mississippi financial services firm, managed care organization, or regional technology company, then moving into a consultant title after demonstrating client relationship skills. C Spire, Humana's Mississippi offices, and Regions Bank periodically hire associates and recent graduates into client support tracks. A Salesforce Administrator credential or a relevant business degree from a Mississippi university strengthens early applications considerably.
Where can I find and apply to client services consultant jobs in Mississippi?
You can find and apply to client services consultant jobs in Mississippi on Migrate Mate, which lists current openings across the state. Search the available roles, identify the ones that match your background and location preferences, and apply directly to the positions that fit.
See All 29 Client Services Consultant Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find Jobs