Service Advisor Jobs in Mississippi
Service Advisor jobs in Mississippi are concentrated in Jackson, Gulfport, and Southaven, where automotive dealership groups and fleet operators maintain steady demand across new-vehicle sales, warranty repair, and commercial fleet service. Well-established employers with long-term Mississippi footprints include AutoNation, Hendrick Automotive Group, and the regional dealer networks tied to large manufacturers operating in the state. Openings range from entry-level service writer roles to senior advisor positions overseeing high-volume service lanes. See the openings below and apply to the ones that match your experience.
Find Service Advisor JobsOverview
Showing 5 of 15+ Service Advisor jobs
Position Summary
Duties & Responsibilities
- Perform all Customer Service Advisor duties at an advanced level, serving as a role model in delivering exceptional customer experiences, building trust, and resolving complex or escalated customer concerns.
- Serve as a subject matter expert on products, services, systems, and shop procedures, providing accurate recommendations, technical explanations, and guidance to customers and team members.
- Act as a key holder for the service center, responsible for opening and closing the store as scheduled, completing all required operational, cash-handling, and security procedures.
- Serve as the primary point of contact and leader on duty when the Service Center Manager is not present, ensuring smooth daily operations, issue resolution, and adherence to company policies.
- Mentor, train, and onboard Customer Service Advisors, sharing best practices in communication, service recommendations, and sales techniques to support team performance.
- Support management by assisting with interviewing and evaluating candidates and providing ongoing feedback to support team development.
- Partner closely with technicians and management to ensure accurate, efficient, and customer-focused service operations while identifying opportunities to drive sales and improve customer retention.
- Promote a safe, compliant, and team-oriented work environment by modeling and enforcing safety standards, effective communication, and collaboration during all assigned shifts.
- Other duties as assigned.
Knowledge, Skills, and Abilities
- High school diploma or equivalent required.
- Three to five (3-5) years of service industry experience.
- Valid Driver's License.
- In-depth knowledge of automotive service, maintenance and parts.
- Strong understanding of service center operations, safety standards and customer service best-practices.
- Advanced communication and customer service skills, with proven ability to influence and resolve complex situations.
- Strong mentoring, coaching, and training skills.
- Conflict resolution and problem-solving skills.
- Ability to handle escalated customer issues with professionalism and confidence.
- Ability to coach and guide less-experienced team members while maintaining personal workload.
- Ability to identify process improvements and contribute to service center performance goals.
- Ability to work Days, Nights, Weekends, Holidays.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
- Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
- Frequent standing and walking for long periods of time.
- Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
- Climb up and down ladders to retrieve and stock merchandise.
- Communicate effectively in person, by telephone, or by using telecommunications equipment.
- Enters and locates information on computer.
- Presents information to small and large groups.
- Visually verifies information, often in small print.
- Safely operates a motor vehicle.
- Medical, dental, and vision benefits
- Life insurance
- Short Term Disability
- Supplemental benefits
- 401(k) with company match
- PTO and holiday pay
- On-demand pay partner (DailyPay)
- Reduced benefits available for part-time team members
- $11.00 to $18.00 per hour based on experience
- Sales commission
- Flat Rate on labor hours produced
Position Summary
Duties & Responsibilities
- Perform all Customer Service Advisor duties at an advanced level, serving as a role model in delivering exceptional customer experiences, building trust, and resolving complex or escalated customer concerns.
- Serve as a subject matter expert on products, services, systems, and shop procedures, providing accurate recommendations, technical explanations, and guidance to customers and team members.
- Act as a key holder for the service center, responsible for opening and closing the store as scheduled, completing all required operational, cash-handling, and security procedures.
- Serve as the primary point of contact and leader on duty when the Service Center Manager is not present, ensuring smooth daily operations, issue resolution, and adherence to company policies.
- Mentor, train, and onboard Customer Service Advisors, sharing best practices in communication, service recommendations, and sales techniques to support team performance.
- Support management by assisting with interviewing and evaluating candidates and providing ongoing feedback to support team development.
- Partner closely with technicians and management to ensure accurate, efficient, and customer-focused service operations while identifying opportunities to drive sales and improve customer retention.
- Promote a safe, compliant, and team-oriented work environment by modeling and enforcing safety standards, effective communication, and collaboration during all assigned shifts.
- Other duties as assigned.
Knowledge, Skills, and Abilities
- High school diploma or equivalent required.
- Three to five (3-5) years of service industry experience.
- Valid Driver's License.
- In-depth knowledge of automotive service, maintenance and parts.
- Strong understanding of service center operations, safety standards and customer service best-practices.
- Advanced communication and customer service skills, with proven ability to influence and resolve complex situations.
- Strong mentoring, coaching, and training skills.
- Conflict resolution and problem-solving skills.
- Ability to handle escalated customer issues with professionalism and confidence.
- Ability to coach and guide less-experienced team members while maintaining personal workload.
- Ability to identify process improvements and contribute to service center performance goals.
- Ability to work Days, Nights, Weekends, Holidays.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
- Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
- Frequent standing and walking for long periods of time.
- Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
- Climb up and down ladders to retrieve and stock merchandise.
- Communicate effectively in person, by telephone, or by using telecommunications equipment.
- Enters and locates information on computer.
- Presents information to small and large groups.
- Visually verifies information, often in small print.
- Safely operates a motor vehicle.
- Medical, dental, and vision benefits
- Life insurance
- Short Term Disability
- Supplemental benefits
- 401(k) with company match
- PTO and holiday pay
- On-demand pay partner (DailyPay)
- Reduced benefits available for part-time team members
- $11.00 to $18.00 per hour based on experience
- Sales commission
- Flat Rate on labor hours produced
See All 15 Service Advisor Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find Service Advisor JobsService Advisor Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
Service Advisor Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Automotive
What Mississippi Employers Look For
The qualifications that appear most often in service advisor jobs across Mississippi.
- Automotive Service Excellence certification preferred or required by most Mississippi dealerships
- Minimum two years of customer-facing experience in an automotive service or dealership setting
- Proficiency with dealership management software such as Reynolds and Reynolds or CDK
- Valid Mississippi driver's license with a clean driving record
- Strong working knowledge of vehicle maintenance schedules and repair order processes
- Demonstrated ability to communicate repair recommendations clearly to customers and technicians
Service Advisor Jobs in Mississippi: Frequently Asked Questions
How do you become a service advisor in Mississippi?
Most Mississippi dealerships require a high school diploma or equivalent, with an associate degree in automotive technology or business being a common differentiator. Mississippi does not issue a state license specific to service advisors, but employers strongly prefer candidates who hold Automotive Service Excellence certification, particularly in Service Consultant. Gaining experience as a service writer, parts counter associate, or dealership lot attendant is a practical entry path.
Which companies hire service advisors in Mississippi?
Companies currently hiring service advisors in Mississippi include Love’s Travel Stops, Pep Boys, and Direct Auto, per current listings on Migrate Mate as of September 2026. Mississippi's dealer groups tied to major domestic and import brands account for the bulk of consistent openings across the state.
Which Mississippi cities have the most service advisor jobs?
Jackson, Union, and Forest have the most service advisor openings in Mississippi. Jackson anchors demand as the state capital and its largest metro, supporting a dense network of franchise dealerships, while Gulfport and Southaven benefit from Gulf Coast tourism traffic and suburban Memphis commuter growth that sustain high vehicle service volumes.
Are there remote service advisor jobs in Mississippi?
Yes, but they're rare. Service advising is fundamentally an on-site role that requires face-to-face interaction with customers and direct coordination with technicians on the shop floor. About 0% of service advisor openings tied to Mississippi are remote or hybrid as of September 2026, and those tend to be phone-based service scheduling or customer retention coordinator positions rather than traditional floor advisor roles.
How can I get hired as a service advisor in Mississippi with little or no experience?
The most realistic entry path is applying for a service writer or service drive greeter role at a Mississippi franchise dealership, where on-the-job training is standard. Large dealer groups in Jackson and the Gulf Coast region often hire from within their parts departments or lot staff. Pursuing an entry-level Automotive Service Excellence certification before applying signals commitment and gives candidates a concrete edge over others without dealership backgrounds.
Where can I find and apply to service advisor jobs in Mississippi?
You can find and apply to service advisor jobs in Mississippi on Migrate Mate, which lists current openings across the state. Search the listings to identify roles that match your experience level, dealership type, and preferred location, then apply directly to the ones that fit.
See All 15 Service Advisor Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find Service Advisor Jobs