Mid Level Client Services Engineer Jobs
Mid level client services engineer jobs go to engineers ready to own client relationships end to end, mentor junior team members, and resolve complex technical issues with minimal oversight. Openings are concentrated in Accounting & Auditing, Technology & Software, and Banking & Financial Services, with 43% remote or hybrid availability, and employers like BDO, Veeva Systems, and Alvarez & Marsal hiring at this level now.
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Showing 5 of 37+ Mid Level Client Services Engineer jobs
On-siteDolphinFull time
Description
Dolphin Debit | Spring, TX
Dolphin Debit, part of Euronet Worldwide, helps credit unions and community banks simplify ATM operations and lower the cost of managing their ATM networks. We’re looking for a Client Services Specialist to be a primary point of contact for new and existing clients, coordinate ATM service issues, and help new clients get up and running.
In this role, you’ll work directly with clients to understand their concerns, bring in the right teams, and follow through until the issue is resolved. You’ll also serve as a liaison between clients, the ATM Installation team, and other Dolphin Debit departments during onboarding and installation projects.
What You’ll Do
- Build strong relationships with clients by responding promptly, communicating clearly, and following through on commitments.
- Gather details about ATM service issues, assess what needs attention, and coordinate with the team best equipped to resolve the issue.
- Track open technician service calls, monitor progress, and keep clients informed through resolution.
- Review client accounts for discrepancies and coordinate corrections with the appropriate teams.
- Support new client onboarding and ATM installations by coordinating timelines, handoffs, and updates across teams.
- Work with Sales Support, Monitoring and Dispatch, ATM Installation, and ATM Graphics to keep client projects on track from start to finish.
- Identify recurring issues and suggest practical improvements to service processes and internal handoffs.
Requirements
- Bachelor’s degree in business management or a related field.
- Three or more years of financial services experience.
- Three or more years of customer service experience.
- Strong relationship-building, problem-solving, and follow-through skills.
- Clear written and verbal communication, with the ability to tailor updates to clients and internal teams.
- Strong attention to detail and the ability to manage multiple priorities and deadlines.
- Ability to take initiative, work independently, and coordinate across departments.
- Proficiency in Microsoft Excel, Word, and Outlook.
Benefits
- 401(k) Plan with 6% Match
- Health/Dental/Vision Insurance
- Employee Stock Purchase Plan
- Company-paid Life Insurance
- Company-paid disability insurance
- Tuition Reimbursement
- Paid Time Off
- Paid Volunteer Days
- Paid Holidays
- Tuition Reimbursement
- Casual Office Attire
- Plus many more employee perks & incentives!
We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
On-siteDolphinFull time
Description
Dolphin Debit | Spring, TX
Dolphin Debit, part of Euronet Worldwide, helps credit unions and community banks simplify ATM operations and lower the cost of managing their ATM networks. We’re looking for a Client Services Specialist to be a primary point of contact for new and existing clients, coordinate ATM service issues, and help new clients get up and running.
In this role, you’ll work directly with clients to understand their concerns, bring in the right teams, and follow through until the issue is resolved. You’ll also serve as a liaison between clients, the ATM Installation team, and other Dolphin Debit departments during onboarding and installation projects.
What You’ll Do
- Build strong relationships with clients by responding promptly, communicating clearly, and following through on commitments.
- Gather details about ATM service issues, assess what needs attention, and coordinate with the team best equipped to resolve the issue.
- Track open technician service calls, monitor progress, and keep clients informed through resolution.
- Review client accounts for discrepancies and coordinate corrections with the appropriate teams.
- Support new client onboarding and ATM installations by coordinating timelines, handoffs, and updates across teams.
- Work with Sales Support, Monitoring and Dispatch, ATM Installation, and ATM Graphics to keep client projects on track from start to finish.
- Identify recurring issues and suggest practical improvements to service processes and internal handoffs.
Requirements
- Bachelor’s degree in business management or a related field.
- Three or more years of financial services experience.
- Three or more years of customer service experience.
- Strong relationship-building, problem-solving, and follow-through skills.
- Clear written and verbal communication, with the ability to tailor updates to clients and internal teams.
- Strong attention to detail and the ability to manage multiple priorities and deadlines.
- Ability to take initiative, work independently, and coordinate across departments.
- Proficiency in Microsoft Excel, Word, and Outlook.
Benefits
- 401(k) Plan with 6% Match
- Health/Dental/Vision Insurance
- Employee Stock Purchase Plan
- Company-paid Life Insurance
- Company-paid disability insurance
- Tuition Reimbursement
- Paid Time Off
- Paid Volunteer Days
- Paid Holidays
- Tuition Reimbursement
- Casual Office Attire
- Plus many more employee perks & incentives!
We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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Who's Hiring
Top Industries Hiring
- Accounting & Auditing
- Technology & Software
- Banking & Financial Services
- Consulting & Professional Services
- Medical Devices
Mid Level Client Services Engineer Jobs: Frequently Asked Questions
How do I get a mid level client services engineer job?
Position your experience around ownership, not just participation. Highlight projects where you led the client relationship, diagnosed and resolved escalations independently, or improved onboarding and support processes. Employers at this level want to see that you can operate without close supervision, so lead with specific outcomes, the clients or systems you managed, and any cross-functional work you drove from start to finish.
Which companies hire mid level client services engineers?
Companies hiring mid level client services engineers right now include BDO, Veeva Systems, and Alvarez & Marsal, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from enterprise software vendors, managed service providers, and technology-forward companies that run dedicated client success or technical support functions.
Are there remote mid level client services engineer jobs?
Yes, though availability varies by employer and industry. About 43% of mid level client services engineer openings are remote or hybrid as of November 2026, reflecting strong demand for engineers who can manage client relationships and technical delivery without being on site. Roles that require hands-on hardware support or on-site implementation tend to be in-person.
How do I move up to a mid level client services engineer role?
Moving into a mid level role requires demonstrating consistent ownership over time. That means progressing beyond ticket resolution to leading client accounts, taking initiative on process improvements, and building technical depth in the platforms or systems your team supports. Employers look for a pattern of increasing responsibility, measurable outcomes, and the ability to handle client escalations without escalating further yourself.
Which industries hire the most mid level client services engineers?
Mid Level client services engineer roles concentrate in Accounting & Auditing, Technology & Software, and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors invest heavily in dedicated client-facing engineering capacity because their products require ongoing technical support, integration work, and relationship management to retain enterprise customers.