Mid Level Collections Associate Jobs
Mid level collections associate jobs go to professionals ready to own account portfolios end to end, guide junior staff through escalations, and make recovery decisions with limited oversight. About 36% of openings are remote or hybrid, with roles concentrated in Staffing & Recruiting, Banking & Financial Services, and Healthcare & Medical Services and employers like Northstar Location Services, Jobot, and Northwest Bank hiring at this level now.
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Showing 5 of 16+ Mid Level Collections Associate jobs
Job Summary
The Billing and Collections Specialist is a full-time remote position responsible for the timely follow-up and resolution of billed claims and outstanding accounts. This role manages accounts receivable activities, investigates and resolves claim denials and payment discrepancies, and ensures accurate and thorough documentation of account activity. The specialist works collaboratively with internal teams and payers to optimize reimbursement, reduce outstanding balances, and maintain compliance with organizational policies and procedures.
Pay Range: $18.59 - $26.98 Hourly
Essential Functions and Responsibilities include the following:
- Appeal and/or rebill all open, underpaid/unpaid claims thoroughly, accurately, promptly, and with all supporting documentation
- Responsible for maintaining and updating payor billing and collection guidelines, fee schedules, etc.
- Review, document, and resolve all incoming correspondence, payor calls, and payments; Assist as needed
- Report all payor issues and/or denial trends to Lead/Supervisor
- May work cross-functionally to complete multiple assignments
- Other duties as assigned
Additional Job Requirements
- Regular scheduled attendance
- Indicate the percentage of time spent traveling - 0%
Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
Education & Experience
- High school diploma or general education degree (GED); and three to four years’ related experience and/or training; or equivalent combination of education and experience
- 2-3 years’ medical billing and claims reimbursement experience; preferred
- Knowledge of all Government, Commercial and Private payers; preferred
- Knowledge of medical and billing terminology; required
- Knowledge of HIPAA and other industry specific regulations; required
- (Internal) Employed as Billing & Collections Specialist I for a minimum of 1 year; exceptions with manager approval
Skills
- Strong interpersonal skills and a high degree of collaboration at all levels
- Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines
- Intermediate customer service and phone skills
- Excellent problem-solving skills
Computer Skills
- Intermediate with Microsoft Office, including Word, Excel and Outlook
Certificates, Licenses, Registrations
- None
Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Summary
The Billing and Collections Specialist is a full-time remote position responsible for the timely follow-up and resolution of billed claims and outstanding accounts. This role manages accounts receivable activities, investigates and resolves claim denials and payment discrepancies, and ensures accurate and thorough documentation of account activity. The specialist works collaboratively with internal teams and payers to optimize reimbursement, reduce outstanding balances, and maintain compliance with organizational policies and procedures.
Pay Range: $18.59 - $26.98 Hourly
Essential Functions and Responsibilities include the following:
- Appeal and/or rebill all open, underpaid/unpaid claims thoroughly, accurately, promptly, and with all supporting documentation
- Responsible for maintaining and updating payor billing and collection guidelines, fee schedules, etc.
- Review, document, and resolve all incoming correspondence, payor calls, and payments; Assist as needed
- Report all payor issues and/or denial trends to Lead/Supervisor
- May work cross-functionally to complete multiple assignments
- Other duties as assigned
Additional Job Requirements
- Regular scheduled attendance
- Indicate the percentage of time spent traveling - 0%
Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
Education & Experience
- High school diploma or general education degree (GED); and three to four years’ related experience and/or training; or equivalent combination of education and experience
- 2-3 years’ medical billing and claims reimbursement experience; preferred
- Knowledge of all Government, Commercial and Private payers; preferred
- Knowledge of medical and billing terminology; required
- Knowledge of HIPAA and other industry specific regulations; required
- (Internal) Employed as Billing & Collections Specialist I for a minimum of 1 year; exceptions with manager approval
Skills
- Strong interpersonal skills and a high degree of collaboration at all levels
- Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines
- Intermediate customer service and phone skills
- Excellent problem-solving skills
Computer Skills
- Intermediate with Microsoft Office, including Word, Excel and Outlook
Certificates, Licenses, Registrations
- None
Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
See All 16 Mid Level Collections Associate Jobs
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Who's Hiring
Top Industries Hiring
- Staffing & Recruiting
- Banking & Financial Services
- Healthcare & Medical Services
- Automotive
- Law & Legal Services
Mid Level Collections Associate Jobs: Frequently Asked Questions
How do I get a mid level collections associate job?
Position yourself around ownership, not just task completion. Highlight accounts you managed independently, recovery rates you improved, and any escalation or dispute resolution you led. Employers at this level want to see that you can prioritize a portfolio, communicate with debtors and internal teams without hand-holding, and apply compliance knowledge consistently. Tailor your resume to show measurable outcomes rather than a list of duties.
Which companies hire mid level collections associates?
Companies hiring mid level collections associates right now include Northstar Location Services, Jobot, and Northwest Bank, based on current listings on Migrate Mate as of November 2026. At this experience level, hiring tends to come from financial services firms, healthcare revenue cycle operations, and third-party agencies that need collectors who can run accounts independently.
Are there remote mid level collections associate jobs?
Yes, though availability varies by employer and account type. About 36% of mid level collections associate openings are remote or hybrid as of November 2026, reflecting broader adoption of remote work in call-center and financial operations roles. Fully remote positions often require a secure home setup and may still require occasional in-office presence for training or compliance audits.
How do I move up to a mid level collections associate role?
Moving from entry level to mid level takes deliberate skill-building over your first few years. Focus on expanding from basic outbound calling to managing a full portfolio, handling disputes, and applying Fair Debt Collection Practices Act requirements accurately. Taking ownership of a specific account segment, reducing your escalation rate, and demonstrating consistent recovery results are the signals that lead to a mid level designation.
Which industries hire the most mid level collections associates?
Mid Level collections associate roles concentrate in Staffing & Recruiting, Banking & Financial Services, and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they carry large receivables volumes and need experienced collectors who can work accounts through the full recovery cycle with minimal supervision.