Communications Lead Jobs in Santa Clara, CA

INTRODUCTION

Join us as an EBC Briefing Coordinator (Senior Analyst) on the Executive Briefing Program team, where you’ll help deliver seamless, high impact customer engagements across our global Executive Briefing Centers. The Executive Briefing Program brings together customers, executives, and technologists to address complex business challenges through curated, strategic conversations and world-class experiences.

Overview

Our Executive Briefing Program is designed to accelerate AI adoption and position us as a trusted advisor to enterprise customers. The program delivers high-impact engagements for business leaders and decision-makers shaping long-term AI strategy. The Program Coordinator plays a critical role in executing the events and extending their impact by enabling follow-on executive engagements, including 1:1 briefings at the Executive Briefing Centers.

YOUR ROLE AND RESPONSIBILITIES

Manage event logistics including content readiness, registration processes, and onsite execution
Own and manage event platforms such as Cvent, including building registration pages, tracking attendee engagement, and supporting campaign performance
Develop and update social media campaigns and Customer invites
Own event technology readiness including hardware, software, and demo environments, and serve as the onsite technical point of contact
Maintain documentation, standard operating procedures, and continuously improve tools and event experience
Track and report on conversion metrics, including pipeline contribution and business impact from AI Days to EBC engagements
Coordinate regional content updates and localization across French Canadian, Spanish, and Portuguese
Maintain program operations including SharePoint updates, event calendars, The Plan and required documentation such as POS and POE
Partner with sales teams, stakeholders, and Executive Briefing Program consultants to identify high-value attendees and post-event opportunities
Drive conversion of AI Day engagements into 1:1 executive briefings at Dell and NVIDIA Executive Briefing Centers
Coordinate briefing intake, scheduling, and pre-brief alignment to ensure clear objectives and strong customer relevance
Support agenda shaping and ensure consistency between AI Days messaging and executive briefing experiences
Support Executive Briefing Center logistics including room readiness, materials preparation, and coordination for joint sessions
Act as a liaison across sales, marketing, and partner teams to ensure alignment and seamless execution
Deliver reporting across event performance, attendee engagement, and pipeline impact
Support onsite event execution when needed including attendee check-in, agenda flow, and real-time issue resolution
* Collaborate effectively in a fast-paced, cross-functional environment while maintaining strong organization and communication

BASIC QUALIFICATIONS

3–5+ years of experience in event program management, executive briefings, or field marketing
Experience supporting B2B technology events or enterprise customer engagements
Proven ability to manage end-to-end event logistics including registration, content coordination, and onsite execution
Experience working with cross-functional stakeholders including sales, marketing, and partners
Ability to drive post-event follow-up and support pipeline development activities
Strong organizational, project management, and communication skills
Proficiency with event tools such as Cvent and Microsoft 365 (Teams, SharePoint, Excel, PowerPoint)
Ability to manage multiple priorities in a fast-paced, deadline-driven environment