Communications Lead Jobs
Communications Lead jobs are open across corporate, nonprofit, government, and agency sectors, from mid-level specialist to senior director, with specializations in media relations, internal communications, and crisis communications. Find a role that fits from the openings below and apply directly.
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General Information
- Posting Location: Cary, North Carolina
Description and Requirements
The Lead Communications Strategist helps advance key priorities for MetLife’s Global Technology & Operations (GTO) organization through clear, compelling and integrated communications. As a communications business partner to the EVP/Head of Global Customer Service & Operations and Corporate Real Estate, and in support of the Chief Data & Analytics Officer and the Head of Global Business Solutions, this role develops strategies and content that strengthen alignment, engagement, belonging and purpose across a global organization. The position also leads communications for MetLife’s Triangle Tech X (TTX) ecosystem, including the annual conference and TTX Talks, helping showcase emerging career opportunities, evolving skills and greater inclusion in STEM. Working across internal, external, social and multimedia channels, the strategist translates complex priorities into relevant stories that support business objectives and reinforce MetLife’s reputation as a place where technology and operations talent can thrive.
- Serve as the lead communications business partner to the Head of Global Customer Service & Operations and Corporate Real Estate, while supporting the Chief Data & Analytics Officer and the Head of Global Business Solutions; counsel senior leaders on communications strategy, messaging and delivery to strengthen alignment and consistency.
- Develop and execute integrated internal and external communications strategies that advance GTO priorities and broader business objectives, translating complex business, technology and operations topics into clear, compelling stories for diverse audiences.
- Strengthen employee engagement across channels, continually identifying more effective ways to connect with frontline service and operations employees around the world.
- Enhance MetLife’s reputation as a place where technology and operations talent can thrive through public relations, social media and thought leadership, including communications and marketing for MetLife’s annual Triangle Tech X Conference.
- Manage multiple priorities and projects, build strong stakeholder relationships and work effectively across levels, functions, regions and cultures.
- Excellent writing, editing and message-development skills, with the ability to simplify complex business priorities and translate them into compelling stories and content for different audiences, leaders and channels.
- Demonstrated experience serving as an internal communications business partner and providing strategic counsel to senior leaders.
- Strong verbal communication, presentation and relationship-management skills, with the ability to collaborate effectively across cultures in a global, matrixed organization.
- Superior project-management skills, with the ability to manage multiple priorities and deliver high-quality work in a fast-moving environment.
- Proven experience in public relations and social media, including the development of integrated internal and external communications.
- Bachelor’s degree in communications, journalism, public relations, English or a related field.
- 8+ years of relevant communications or business experience, including the development of written and multimedia content.
- Experience supporting a technology and operations organization, particularly one with a focus on customer service.
- Experience leading communications for conferences, executive platforms, thought leadership programs or large-scale employee engagement initiatives.
- Strong strategic judgment, intellectual curiosity and comfort navigating ambiguity and evolving business priorities.
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).
MetLife maintains a drug-free workplace.
General Information
- Posting Location: Cary, North Carolina
Description and Requirements
The Lead Communications Strategist helps advance key priorities for MetLife’s Global Technology & Operations (GTO) organization through clear, compelling and integrated communications. As a communications business partner to the EVP/Head of Global Customer Service & Operations and Corporate Real Estate, and in support of the Chief Data & Analytics Officer and the Head of Global Business Solutions, this role develops strategies and content that strengthen alignment, engagement, belonging and purpose across a global organization. The position also leads communications for MetLife’s Triangle Tech X (TTX) ecosystem, including the annual conference and TTX Talks, helping showcase emerging career opportunities, evolving skills and greater inclusion in STEM. Working across internal, external, social and multimedia channels, the strategist translates complex priorities into relevant stories that support business objectives and reinforce MetLife’s reputation as a place where technology and operations talent can thrive.
- Serve as the lead communications business partner to the Head of Global Customer Service & Operations and Corporate Real Estate, while supporting the Chief Data & Analytics Officer and the Head of Global Business Solutions; counsel senior leaders on communications strategy, messaging and delivery to strengthen alignment and consistency.
- Develop and execute integrated internal and external communications strategies that advance GTO priorities and broader business objectives, translating complex business, technology and operations topics into clear, compelling stories for diverse audiences.
- Strengthen employee engagement across channels, continually identifying more effective ways to connect with frontline service and operations employees around the world.
- Enhance MetLife’s reputation as a place where technology and operations talent can thrive through public relations, social media and thought leadership, including communications and marketing for MetLife’s annual Triangle Tech X Conference.
- Manage multiple priorities and projects, build strong stakeholder relationships and work effectively across levels, functions, regions and cultures.
- Excellent writing, editing and message-development skills, with the ability to simplify complex business priorities and translate them into compelling stories and content for different audiences, leaders and channels.
- Demonstrated experience serving as an internal communications business partner and providing strategic counsel to senior leaders.
- Strong verbal communication, presentation and relationship-management skills, with the ability to collaborate effectively across cultures in a global, matrixed organization.
- Superior project-management skills, with the ability to manage multiple priorities and deliver high-quality work in a fast-moving environment.
- Proven experience in public relations and social media, including the development of integrated internal and external communications.
- Bachelor’s degree in communications, journalism, public relations, English or a related field.
- 8+ years of relevant communications or business experience, including the development of written and multimedia content.
- Experience supporting a technology and operations organization, particularly one with a focus on customer service.
- Experience leading communications for conferences, executive platforms, thought leadership programs or large-scale employee engagement initiatives.
- Strong strategic judgment, intellectual curiosity and comfort navigating ambiguity and evolving business priorities.
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).
MetLife maintains a drug-free workplace.
Communications Lead Jobs by Experience Level
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Who's Hiring
Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
- Biotechnology & Pharmaceuticals
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in communications lead jobs.
- Bachelor's degree in communications, journalism, public relations, or a related field
- Proven experience developing and executing organizational communications strategies
- Strong written and verbal communication skills across multiple formats and audiences
- Experience managing media relations, press releases, and earned media coverage
- Familiarity with content management systems, email platforms, and social media tools
- Ability to manage cross-functional projects and coordinate with senior leadership
Tips for Your Communications Lead Job Search
Quantify your communications impact clearly
Hiring managers for communications leads want measurable outcomes, not activity. Replace vague bullets like 'managed media relations' with specifics: coverage placements, audience reach, or campaign results that demonstrate what your work actually produced for the organization.
Tailor your portfolio to the sector
A corporate internal comms portfolio and a nonprofit advocacy portfolio signal very different strengths. Before applying, swap in samples that match the employer's context, whether that's executive communications, earned media, or employee engagement campaigns.
Apply early to roles that fit
Migrate Mate lists communications lead openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target roles matching your specialty first
Communications lead is a broad title. Filter your search by specialization, such as media relations, crisis, or internal communications, so you spend time on postings where your specific experience is directly relevant rather than reviewing roles outside your core strength.
Prepare a writing test strategy in advance
Many communications lead interviews include a timed writing sample or messaging exercise. Practice drafting press statements, executive talking points, or employee memos under a 30-minute limit so the format doesn't slow you down during the actual interview.
Negotiate your scope before your title
In communications, the team you'll manage and the channels you'll own often matter more than the exact title. Before accepting an offer, clarify whether you'll lead external, internal, or both, and confirm budget authority and headcount so expectations align from day one.
Communications Lead Jobs: Frequently Asked Questions
Which companies are hiring the most communications leads?
The companies hiring the most communications leads right now include Takeda Pharmaceuticals, MITRE, and OpenAI, with the largest share of openings in California, New York, and Massachusetts, based on current listings on Migrate Mate as of November 2026. Demand is broadly distributed across corporate, government, and nonprofit employers.
How many communications lead jobs are remote?
About 58% of communications lead openings are fully remote or hybrid as of November 2026, reflecting how much of the work can be done off-site. Roles focused on content strategy, internal communications, and digital channels tend to have the highest remote availability, while positions requiring frequent executive presence or in-person media events are more likely to be on-site.
How do you become a communications lead?
Start by building a foundation in a specialist role, such as communications coordinator, PR associate, or content writer, where you develop core skills in writing, media relations, and messaging strategy. Over time, take on projects that require cross-functional coordination or managing a communications channel end to end. Build a portfolio of work samples that show strategic thinking, not just execution, and actively seek out opportunities to present recommendations to leadership, since that visibility is often what accelerates the move into a lead-level role.
Can you get hired as a communications lead with limited experience?
It's possible if your existing experience demonstrates strategic ownership rather than just task completion. Employers hiring at the lead level want evidence you've driven a communications initiative, not just supported one. Freelance campaigns, nonprofit board communications roles, or managing a department newsletter end to end can all substitute for years of formal experience if you frame them around outcomes and decision-making rather than activities.
What does the communications lead interview process look like?
Most communications lead interviews include an initial screening call focused on your background and career trajectory, followed by one or two rounds with the hiring manager and cross-functional stakeholders. Expect a writing or messaging exercise, often a press statement, executive memo, or crisis response scenario completed under time constraints. Final rounds frequently include a presentation where you walk through a past communications strategy or respond to a hypothetical scenario, demonstrating how you think through audience, channel, and message.
Where can I find and apply to communications lead jobs?
You can find and apply to communications lead jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your specialization and experience level, then apply directly to each one that fits.
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