Product Support Engineer Jobs at Arista Networks with Visa Sponsorship
Arista Networks hires Product Support Engineers to troubleshoot and support enterprise networking products across a global customer base. The company has a consistent record of sponsoring work visas for technical support roles, making it a realistic target if you need sponsorship to work in the U.S.
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Company Description
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.
At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description
Who You’ll Work With
As a member of Arista's Cloud Services team, you are a trusted technical authority for our most strategic customers. Reporting to the Regional Engineering Manager, you will partner with a world-class team of field engineers, technical leaders, and product experts. Your primary focus is on the post-sales success of our customers, ensuring their network designs are robust, their deployments are seamless, and their operations are optimized. This is a customer-facing role, frequently engaging with clients at their sites to build trust and drive projects forward.
You will work in tight collaboration with our Sales Engineering, Product Management, and Software Development teams to represent the customer's voice, influencing product direction and service offerings. Supported by the expertise of our world-class Arista TAC and state-of-the-art lab resources, you are empowered to serve as a long-term advocate and advisor for our clients.
Alternate Locations: Spokane, WA | Portland, OR
What You’ll Do
This role is a blend of deep post-sales engineering and strategic pre-sales support, with an approximate 70% focus on post-sales activities.
Primary Post-Sales Responsibilities (70%)
- Serve as the lead technical expert for the design, deployment, and operationalization of Arista solutions in large-scale Data Center, Campus, and WAN environments for our large Cloud customers in the Pacific Northwest region.
- Translate complex business requirements into scalable, resilient, and secure network architectures.
- Create and review comprehensive network designs, providing best-practice recommendations to customers during on-site and remote working sessions.
- Lead complex migration and interconnection projects from vendors such as Cisco, Juniper, and Aruba to the Arista EOS®-based infrastructure.
- Develop and implement network automation workflows using Python, Ansible, and other DevOps frameworks to streamline configurations and operations.
- Act as a technical advocate for the customer, providing an expert interface to Arista TAC and internal development for bug scrubs, code recommendations, and feature requests.
- Establish and maintain strong, long-term relationships with key customer stakeholders, becoming their trusted technical advisor.
Pre-Sales & Strategic Responsibilities (30%)
- Partner with the Sales Engineering team by providing deep technical expertise during the evaluation and proof-of-concept (POC) stages.
- Lead in-depth, hands-on testing to validate complex design scenarios and customer success criteria.
- Attend and present at key customer and partner events; deliver ongoing technical training to customer engineering teams.
- Maintain deep listening skills, customer empathy, humility, and competence to build trust and drive successful outcomes.
Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Network Industry Certification (e.g., CCNP; Enterprise/SP, JNCIP, ACE-3/4/5) is highly preferred.
- 5-7+ years of experience in a network engineering, consulting, or professional services role with a focus on large-scale enterprise, data center, or service provider environments.
- Demonstrated experience in a post-sales focused role such as Network Consulting Engineer, Professional Services Engineer, or Advanced Services Engineer is preferred.
- Expert-level knowledge of core networking fundamentals including the TCP/IP protocol stack, IP Routing (BGP, OSPF), and L2 switching (VxLAN/EVPN).
- In-depth knowledge in at least one key technology area: Data Center architecture, Campus networking (including NAC/802.1X), enterprise Wi-Fi, or network security.
- A demonstrable background and prior hands-on experience with network automation and scripting (Python, Ansible) is highly desired. Candidates should be able to speak to specific projects and outcomes.
- Experience with multi-vendor network migrations is highly desirable.
- Exceptional written and verbal communication skills, with a proven ability to present complex technical concepts to both technical and non-technical audiences.
- Ability to maintain meticulous documentation and tracking for all customer engagements.
- This is a primarily remote (work-from-home) role for a candidate based in the Pacific Northwest, with occasional travel required to customer sites within the territory.
Compensation Information:
The new hire base pay for this role has a salary range of $113,000 to $175,000. Arista offers different pay ranges based on work location, so that we can offer consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location. The pay range provided reflects base pay only and in addition certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Arista’s Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location.
LI-TC1
Additional Information
Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.

Company Description
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.
At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description
Who You’ll Work With
As a member of Arista's Cloud Services team, you are a trusted technical authority for our most strategic customers. Reporting to the Regional Engineering Manager, you will partner with a world-class team of field engineers, technical leaders, and product experts. Your primary focus is on the post-sales success of our customers, ensuring their network designs are robust, their deployments are seamless, and their operations are optimized. This is a customer-facing role, frequently engaging with clients at their sites to build trust and drive projects forward.
You will work in tight collaboration with our Sales Engineering, Product Management, and Software Development teams to represent the customer's voice, influencing product direction and service offerings. Supported by the expertise of our world-class Arista TAC and state-of-the-art lab resources, you are empowered to serve as a long-term advocate and advisor for our clients.
Alternate Locations: Spokane, WA | Portland, OR
What You’ll Do
This role is a blend of deep post-sales engineering and strategic pre-sales support, with an approximate 70% focus on post-sales activities.
Primary Post-Sales Responsibilities (70%)
- Serve as the lead technical expert for the design, deployment, and operationalization of Arista solutions in large-scale Data Center, Campus, and WAN environments for our large Cloud customers in the Pacific Northwest region.
- Translate complex business requirements into scalable, resilient, and secure network architectures.
- Create and review comprehensive network designs, providing best-practice recommendations to customers during on-site and remote working sessions.
- Lead complex migration and interconnection projects from vendors such as Cisco, Juniper, and Aruba to the Arista EOS®-based infrastructure.
- Develop and implement network automation workflows using Python, Ansible, and other DevOps frameworks to streamline configurations and operations.
- Act as a technical advocate for the customer, providing an expert interface to Arista TAC and internal development for bug scrubs, code recommendations, and feature requests.
- Establish and maintain strong, long-term relationships with key customer stakeholders, becoming their trusted technical advisor.
Pre-Sales & Strategic Responsibilities (30%)
- Partner with the Sales Engineering team by providing deep technical expertise during the evaluation and proof-of-concept (POC) stages.
- Lead in-depth, hands-on testing to validate complex design scenarios and customer success criteria.
- Attend and present at key customer and partner events; deliver ongoing technical training to customer engineering teams.
- Maintain deep listening skills, customer empathy, humility, and competence to build trust and drive successful outcomes.
Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Network Industry Certification (e.g., CCNP; Enterprise/SP, JNCIP, ACE-3/4/5) is highly preferred.
- 5-7+ years of experience in a network engineering, consulting, or professional services role with a focus on large-scale enterprise, data center, or service provider environments.
- Demonstrated experience in a post-sales focused role such as Network Consulting Engineer, Professional Services Engineer, or Advanced Services Engineer is preferred.
- Expert-level knowledge of core networking fundamentals including the TCP/IP protocol stack, IP Routing (BGP, OSPF), and L2 switching (VxLAN/EVPN).
- In-depth knowledge in at least one key technology area: Data Center architecture, Campus networking (including NAC/802.1X), enterprise Wi-Fi, or network security.
- A demonstrable background and prior hands-on experience with network automation and scripting (Python, Ansible) is highly desired. Candidates should be able to speak to specific projects and outcomes.
- Experience with multi-vendor network migrations is highly desirable.
- Exceptional written and verbal communication skills, with a proven ability to present complex technical concepts to both technical and non-technical audiences.
- Ability to maintain meticulous documentation and tracking for all customer engagements.
- This is a primarily remote (work-from-home) role for a candidate based in the Pacific Northwest, with occasional travel required to customer sites within the territory.
Compensation Information:
The new hire base pay for this role has a salary range of $113,000 to $175,000. Arista offers different pay ranges based on work location, so that we can offer consistent and competitive pay appropriate to the market. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location. The pay range provided reflects base pay only and in addition certain roles may also be eligible for discretionary Arista bonuses and equity. Employees in Sales roles are eligible to participate in Arista’s Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. US-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location.
LI-TC1
Additional Information
Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.
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Get Access To All JobsTips for Finding Product Support Engineer Jobs at Arista Networks Jobs
Document your networking certifications before applying
Arista recruits Product Support Engineers with hands-on experience in EOS, BGP, and data center networking. Pull together certifications like CCIE or JNCIE plus transcripts proving your degree aligns with the technical support function before you apply.
Target Arista offices in established engineering hubs
Arista's Product Support Engineer openings cluster around sites in Santa Clara, New York, and Sydney. Applying to locations with existing technical support teams increases your odds of reaching a hiring manager who has sponsored roles before.
Understand how TN status applies to your background
Canadian and Mexican nationals in Product Support Engineer roles at Arista may qualify for TN status under the engineer category. TN doesn't require USCIS approval in advance, so you can start quickly, but your degree and the role description must clearly align.
Use Migrate Mate to find open roles filtered by sponsorship
Search Migrate Mate to surface Product Support Engineer positions at Arista Networks that are open to visa sponsorship. Filtering by sponsorship type upfront saves time and helps you prioritize applications where your visa situation is already expected.
Prepare for PERM requirements if targeting a Green Card
Arista sponsors EB-2 and EB-3 Green Cards for technical roles, which requires a DOL PERM labor certification. Recruitment must show no qualified U.S. workers are available, so your resume needs to reflect the exact minimum requirements listed in the job posting.
Product Support Engineer at Arista Networks jobs are hiring across the US. Find yours.
Find Product Support Engineer at Arista Networks JobsFrequently Asked Questions
Does Arista Networks sponsor H-1B visas for Product Support Engineers?
Yes, Arista Networks sponsors H-1B visas for Product Support Engineers. The company has an established pattern of filing H-1B petitions for technical support roles requiring specialized networking knowledge. If you're on F-1 OPT, you'll want to confirm the offer timeline with HR early, since cap-subject H-1B petitions must be filed by April 1 for an October 1 start date.
How do I apply for Product Support Engineer jobs at Arista Networks?
Apply directly through Arista's careers page or find open roles filtered by visa sponsorship on Migrate Mate. Product Support Engineer positions typically require a technical phone screen followed by hands-on networking assessments. Flagging your visa situation early, ideally in a recruiter call before the interview loop, helps avoid delays at the offer stage.
Which visa types does Arista Networks commonly use for Product Support Engineers?
Arista sponsors H-1B visas most frequently for Product Support Engineers. The company also supports F-1 OPT and CPT for candidates still in their academic program or post-graduation work period. Canadian and Mexican nationals may qualify for TN status. For longer-term employment, Arista sponsors EB-2 and EB-3 Green Cards through the PERM labor certification process.
What qualifications does Arista Networks expect for Product Support Engineer roles?
Arista looks for a bachelor's degree in computer science, electrical engineering, or a related technical field. Hands-on experience with network protocols like BGP, OSPF, and VXLAN carries significant weight, as does familiarity with Arista EOS or comparable enterprise networking platforms. Industry certifications such as CCIE strengthen an application, particularly for senior-level Product Support Engineer positions.
How long does the visa sponsorship process take for a Product Support Engineer at Arista Networks?
Timeline depends on your visa type. TN status for Canadian nationals can be processed at the border on the same day. H-1B cap-subject petitions have a fixed start date of October 1, so expect a six-month gap if you're selected in the April lottery. PERM-based Green Card sponsorship takes roughly two to three years from filing through USCIS approval, not including priority date wait times.
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