Product Support Engineer Jobs at Lam Research with Visa Sponsorship
Product Support Engineer roles at Lam Research sit at the intersection of semiconductor process knowledge and direct customer engagement, supporting wafer fabrication equipment in the field and in labs. Lam has a consistent track record of sponsoring international engineers across multiple visa categories for this function.
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Get Access To All JobsRequisition ID 197380
Date posted 04/15/2026
Work Location Model On-site
Work Location Tualatin-OR
Work Country United States
The group you’ll be a part of
In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam’s etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.
The impact you’ll make
As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam’s valued customers.
What you’ll do
- GPS engineer who will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
- Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
- Involved in customer installation and training.
- Provides support to customer/users where the product is highly technical or sophisticated in nature.
- Creates and presents reports related to design, reliability, maintenance problems, SW bugs, projects, and escalations to the relevant factory groups and creates and updates documentation for field service engineers and customers.
- Lam Electrofill experience is preferred.
- Work can take place at Lam facilities or in the field and can include travel with short notice (24-hour turnaround) ~25% - 30% Travel worldwide is a requirement of this position.
Who we’re looking for
- Minimum of 5 years of related experience in product or systems engineering with a bachelor’s degree in mechanical engineering, Electrical and Electronics Engineering or a related field.
- Of the required experience, minimum of 5 years of experience in the following: electro-mechanical system design and manufacturing; systems engineering and integration; statistical methods for modeling, multivariate data sets; statistical process control (SPC); Design of Experiments (DOE); vacuum systems; and/or semiconductors.
- Excellent written/verbal communication, fluent in English, and strong presentation skills.
- Capable of structured problem solving (preferably using 8D methodology).
- Teamwork and ability to establish successful relationships in a multicultural environment with external and internal customers.
- Service orientated and ability to work in a matrix environment.
Preferred qualifications
- Preferred experience: Failure Mode Effect Analysis (FMEA), Root Cause-Corrective Action (RCCA), 8D & 5-Whys Problem solving.
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
Requisition ID 197380
Date posted 04/15/2026
Work Location Model On-site
Work Location Tualatin-OR
Work Country United States
The group you’ll be a part of
In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam’s etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.
The impact you’ll make
As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam’s valued customers.
What you’ll do
- GPS engineer who will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
- Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
- Involved in customer installation and training.
- Provides support to customer/users where the product is highly technical or sophisticated in nature.
- Creates and presents reports related to design, reliability, maintenance problems, SW bugs, projects, and escalations to the relevant factory groups and creates and updates documentation for field service engineers and customers.
- Lam Electrofill experience is preferred.
- Work can take place at Lam facilities or in the field and can include travel with short notice (24-hour turnaround) ~25% - 30% Travel worldwide is a requirement of this position.
Who we’re looking for
- Minimum of 5 years of related experience in product or systems engineering with a bachelor’s degree in mechanical engineering, Electrical and Electronics Engineering or a related field.
- Of the required experience, minimum of 5 years of experience in the following: electro-mechanical system design and manufacturing; systems engineering and integration; statistical methods for modeling, multivariate data sets; statistical process control (SPC); Design of Experiments (DOE); vacuum systems; and/or semiconductors.
- Excellent written/verbal communication, fluent in English, and strong presentation skills.
- Capable of structured problem solving (preferably using 8D methodology).
- Teamwork and ability to establish successful relationships in a multicultural environment with external and internal customers.
- Service orientated and ability to work in a matrix environment.
Preferred qualifications
- Preferred experience: Failure Mode Effect Analysis (FMEA), Root Cause-Corrective Action (RCCA), 8D & 5-Whys Problem solving.
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
See all 41+ Product Support Engineer at Lam Research jobs
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Get Access To All JobsTips for Finding Product Support Engineer Jobs at Lam Research Jobs
Align your degree to semiconductor equipment domains
Lam's Product Support Engineers typically hold degrees in electrical engineering, mechanical engineering, or materials science. A degree in a closely related field strengthens your H-1B specialty occupation case and reduces USCIS scrutiny during petition review.
Target field service and applications engineering openings
Lam posts Product Support Engineer roles under several titles across wafer fabrication segments like etch, deposition, and clean. Searching across these adjacent titles increases your chances of finding active requisitions that match your process background.
Front-load your resume with equipment and process specifics
Hiring managers for this role look for hands-on experience with semiconductor capital equipment, vacuum systems, or process modules. Generic engineering resumes get filtered out. Name the specific tools, chemistries, or fab environments you have worked in.
Clarify OPT STEM extension eligibility before your first interview
Electrical and mechanical engineering degrees qualify for the 24-month STEM OPT extension, giving you up to three years of work authorization on F-1. Confirm your degree CIP code with your DSO before discussing timelines with a Lam recruiter.
Use Migrate Mate to surface active Lam Research openings
Product Support Engineer postings at Lam move quickly and are spread across multiple locations and fab segments. Use Migrate Mate to filter for Lam Research roles that explicitly support visa sponsorship, so you are applying to verified openings rather than guessing from general job boards.
Product Support Engineer at Lam Research jobs are hiring across the US. Find yours.
Find Product Support Engineer at Lam Research JobsFrequently Asked Questions
Does Lam Research sponsor H-1B visas for Product Support Engineers?
Yes. Lam Research has a well-established history of sponsoring H-1B petitions for Product Support Engineers. The role qualifies as a specialty occupation given its requirement for a bachelor's degree or higher in a relevant engineering or scientific field. Lam's in-house immigration team handles petition filings, so the process is typically structured rather than ad hoc.
How do I apply for Product Support Engineer jobs at Lam Research?
Applications go through Lam Research's careers portal at lamresearch.com. Roles are posted by product segment and region, so search across etch, deposition, and clean product lines. You can also browse verified Lam Research openings filtered by visa sponsorship availability on Migrate Mate, which helps you confirm sponsorship eligibility before you apply.
Which visa types does Lam Research commonly use for Product Support Engineers?
Lam Research sponsors H-1B visas most frequently for this role. They also support F-1 OPT and CPT for students and recent graduates, TN visas for Canadian and Mexican nationals with qualifying engineering degrees, J-1 for certain training placements, and employment-based Green Card pathways including EB-2 and EB-3 for longer-tenured engineers pursuing permanent residence.
What qualifications does Lam Research expect for Product Support Engineer roles?
Most postings require a bachelor's degree in electrical engineering, mechanical engineering, chemical engineering, or materials science. Hands-on experience with semiconductor capital equipment, process modules, or vacuum systems is strongly preferred. Field service experience and the ability to work at customer fab sites are common requirements. Advanced degrees can offset limited industry experience for some positions.
How do I think about the timeline from offer to work authorization for this role?
If you are on F-1 OPT, you can typically start within weeks of an offer. For H-1B cap-subject cases, Lam would file in April for an October 1 start, meaning a gap of up to six months is possible. USCIS premium processing can reduce adjudication to roughly two to three weeks once filed, which Lam commonly uses to minimize uncertainty for candidates.
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