Service Specialist Jobs at ChenMed with Visa Sponsorship
Service Specialist roles at ChenMed sit at the center of patient-facing care operations, supporting a value-based primary care model built around underserved senior communities. ChenMed has a consistent record of sponsoring work visas across its clinical and operational functions, making it a viable path for international candidates.
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Get Access To All JobsINTRODUCTION
We’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
ROLE AND RESPONSIBILITIES
The Member Retention Specialist is responsible for helping to cultivate positive patient experience and drive long-term member retention. The incumbent in this role works collaboratively with Membership Growth Consultants (MGCs) and Center Dyads to execute targeted activities to retain membership.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Finds creative and compliant ways to engage with our patients and advance our need to have patients call us first
- Engages with all patients in the lobby, acting as a lobby ambassador, to identify opportunities for referrals, patient ambassadors, and service recovery
- Responsible for escalating service recovery issues to Center Dyad to ensure timely resolution
- Leverages Medallia and other patient experience tools to proactively identify members for early service recovery intervention
- Establishes strong relationships with brokers and agents that have ties with center
- Leverages MEDALs and other tools to intervene on future disenrollment and disenrolled membership in partnership with Center Dyad
- Compliantly connects future disenrolls/disenrolled members with agent of record of broker/agent of the day and notifies MGC of record or MGC of the day to reenroll members
- Identifies and reports on actionable disenrollment and patient engagement trends to inform member retention strategy in collaboration with Center Dyad
- Performs other duties as assigned and modified at manager’s discretion.
PAY RANGE:
$17.0 - $24.26 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
LI-Onsite
INTRODUCTION
We’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
ROLE AND RESPONSIBILITIES
The Member Retention Specialist is responsible for helping to cultivate positive patient experience and drive long-term member retention. The incumbent in this role works collaboratively with Membership Growth Consultants (MGCs) and Center Dyads to execute targeted activities to retain membership.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Finds creative and compliant ways to engage with our patients and advance our need to have patients call us first
- Engages with all patients in the lobby, acting as a lobby ambassador, to identify opportunities for referrals, patient ambassadors, and service recovery
- Responsible for escalating service recovery issues to Center Dyad to ensure timely resolution
- Leverages Medallia and other patient experience tools to proactively identify members for early service recovery intervention
- Establishes strong relationships with brokers and agents that have ties with center
- Leverages MEDALs and other tools to intervene on future disenrollment and disenrolled membership in partnership with Center Dyad
- Compliantly connects future disenrolls/disenrolled members with agent of record of broker/agent of the day and notifies MGC of record or MGC of the day to reenroll members
- Identifies and reports on actionable disenrollment and patient engagement trends to inform member retention strategy in collaboration with Center Dyad
- Performs other duties as assigned and modified at manager’s discretion.
PAY RANGE:
$17.0 - $24.26 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
LI-Onsite
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Get Access To All JobsTips for Finding Service Specialist Jobs at ChenMed Jobs
Align your credentials to ChenMed's care model
ChenMed's Service Specialist roles support value-based care for seniors, so your resume should reflect experience in patient coordination, care navigation, or community health settings. Generic administrative backgrounds get filtered out early.
Target ChenMed's high-growth clinic markets
ChenMed operates in dense urban and suburban markets across Florida, Illinois, and the Southeast. Service Specialist openings cluster near new clinic launches, so monitoring those expansion areas increases your odds of landing an active role.
Prepare documentation before your offer stage
Once you receive an offer, ChenMed's HR team moves quickly through onboarding and I-9 verification via E-Verify. Have your passport, visa documents, and any OPT or EAD card ready so E-Verify confirmation doesn't delay your start date.
Browse open Service Specialist roles on Migrate Mate
Filtering specifically for ChenMed Service Specialist openings that include visa sponsorship saves you from applying to positions where sponsorship isn't available. Use Migrate Mate to surface only the roles where sponsorship is confirmed.
Clarify PERM sponsorship intent during the offer
If your goal is permanent residence through EB-2 or EB-3, ask your recruiter directly whether ChenMed initiates PERM labor certification for Service Specialist roles. Not all operational positions at healthcare companies are included in employer-sponsored Green Card pipelines.
Service Specialist at ChenMed jobs are hiring across the US. Find yours.
Find Service Specialist at ChenMed JobsFrequently Asked Questions
Does ChenMed sponsor H-1B visas for Service Specialists?
Yes, ChenMed sponsors H-1B visas, including for Service Specialist roles. If you're currently on F-1 OPT, your employer will need to file an H-1B petition with USCIS before your work authorization expires. Because H-1B cap-subject petitions are filed in April for an October 1 start, timing your job search and offer around that window matters.
How do I apply for Service Specialist jobs at ChenMed?
You can find open Service Specialist roles at ChenMed directly on their careers page or through Migrate Mate, which filters specifically for positions offering visa sponsorship. When applying, tailor your application to ChenMed's patient-centered care model and highlight any experience in senior care, care coordination, or high-volume clinical environments.
Which visa types does ChenMed commonly use for Service Specialist positions?
ChenMed sponsors H-1B, EB-2, EB-3, F-1 OPT, F-1 CPT, and TN visas. For Service Specialist roles, F-1 OPT and H-1B are the most common pathways for early-career international candidates. TN is available to Canadian and Mexican nationals in qualifying occupational categories. EB-2 and EB-3 typically apply to candidates seeking permanent residence through employer-sponsored Green Card processes.
What qualifications does ChenMed expect for Service Specialist roles?
ChenMed's Service Specialist positions generally require a background in healthcare administration, patient services, or care coordination. Familiarity with value-based care models and experience working with elderly or underserved populations strengthens your application. Bilingual candidates, particularly Spanish speakers, are frequently sought given the communities ChenMed serves.
How do I plan my timeline around ChenMed's sponsorship process?
If you're on F-1 OPT, start your search at least six months before your authorization expires to allow time for hiring, onboarding, and USCIS petition preparation. H-1B cap-subject filings open in March with an October 1 start date, so offers finalized in early spring align best. For TN status, Canadian candidates can often obtain authorization at the port of entry, which shortens the timeline considerably.
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