Service Specialist Jobs at Stryker with Visa Sponsorship
Service Specialist jobs at Stryker put you at the intersection of medical device technology and hands-on customer support, covering installation, maintenance, and repair of surgical and imaging equipment. Stryker has a consistent track record of sponsoring work visas for qualified candidates in this function across multiple visa categories.
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Get Access To All JobsWhy join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits.
What You Will Do:
As a Field Service Technician providing support for Neptune, you will spend the majority of your time in four key areas:
- Traveling between hospitals based on assignment of service requests.
- Troubleshooting and resolving customer and product issues.
- Building positive relationships with Stryker customers, peers, and internal partners.
- Documenting service results in order to maintain accurate quality records.
The environment and culture for this role is fast-paced and you’ll constantly be on the go. It requires the ability to solve complex problems while maintaining strong relationships with our customers, sales representatives, and other internal partners. Through time as a Field Service Technician, the foundation is laid to follow multiple career paths including engineering, project management, sales, and leadership. The person in this role should love to solve problems. Candidates must be willing to spend most weekdays traveling, be capable of successfully communicating with our customers, and have strong documentation skills.
Who We Want:
- Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
- Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvements across the business.
- Analytical problem solvers. People who go beyond, by identifying root causes, evaluating optimal solutions, and recommending comprehensive solutions to prevent future issues.
- Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
- Meticulous documenters. Detail-oriented people who enjoy maintaining meticulous documentation of reports, metrics, proposals, and presentations.
Knowledge & Skill Requirements:
- Openness to work with or around bio-hazardous materials and wear provided PPE to maintain a safe working environment.
- Willing to work overtime and overnight, inclusive of weekends, per the customer’s specified need.
- Strong interpersonal and communication skills.
- Ability to work independently in a fast-paced environment and often stressful working conditions.
- Highly organized and able to prioritize tasks.
- Special attention to details.
- Ability to present ideas and results in logical manner.
- Experience with highly sensitive customer interactions and an understanding of the importance of customer relations.
- Must be self-motivated, self-reliant and able to work with little supervision.
- Must have an outstanding driving record.
- Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
- Strong time management skills, ability to manage multiple functions and adhere to daily deadlines.
- Ability to exert up to 75lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
- Ability to remain standing and/or walking for an extended period of time.
- Maintain professional appearance, work ethic, and attitude required by Stryker and our customers.
- Proficient in Microsoft Office Applications.
- Experience interpreting service bulletins, user manuals, and other technical manuals, drawings, etc.
- Excellent teamwork, coordination and collaboration skills.
Qualifications/Work Experience
- Minimum of 3 years technical service or equivalent experience preferred.
- Bio-medical equipment maintenance, repair and installation experience preferred.
- Proficient with Microsoft Office (computer software) and adaptability to learn company software.
- Must be able to explain and generate detailed guidelines and procedures.
- Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
- Valid driver’s license with good driving record.
- Stryker is driven to work together with our customers to make healthcare better. Employees and new hires that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.
Education/Special Training Required
- High School Diploma or GED required.
- University or formal technical training preferred.
What you will get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- Matching 401(k), plus opportunity for a discretionary contribution
- Paid Vacation/Sick Time
- Basic life, AD&D and supplemental life insurance
- Short-term and long-term disability insurance
- Employee Assistance Program
- Wellbeing program with incentives
- Discounted employee stock purchase plan
Pay rate will not be below any applicable local minimum wage rates.
United States of America Pay Ranges:
- US15: $32.22 - $44.57 USD Hourly
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits.
What You Will Do:
As a Field Service Technician providing support for Neptune, you will spend the majority of your time in four key areas:
- Traveling between hospitals based on assignment of service requests.
- Troubleshooting and resolving customer and product issues.
- Building positive relationships with Stryker customers, peers, and internal partners.
- Documenting service results in order to maintain accurate quality records.
The environment and culture for this role is fast-paced and you’ll constantly be on the go. It requires the ability to solve complex problems while maintaining strong relationships with our customers, sales representatives, and other internal partners. Through time as a Field Service Technician, the foundation is laid to follow multiple career paths including engineering, project management, sales, and leadership. The person in this role should love to solve problems. Candidates must be willing to spend most weekdays traveling, be capable of successfully communicating with our customers, and have strong documentation skills.
Who We Want:
- Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
- Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvements across the business.
- Analytical problem solvers. People who go beyond, by identifying root causes, evaluating optimal solutions, and recommending comprehensive solutions to prevent future issues.
- Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
- Meticulous documenters. Detail-oriented people who enjoy maintaining meticulous documentation of reports, metrics, proposals, and presentations.
Knowledge & Skill Requirements:
- Openness to work with or around bio-hazardous materials and wear provided PPE to maintain a safe working environment.
- Willing to work overtime and overnight, inclusive of weekends, per the customer’s specified need.
- Strong interpersonal and communication skills.
- Ability to work independently in a fast-paced environment and often stressful working conditions.
- Highly organized and able to prioritize tasks.
- Special attention to details.
- Ability to present ideas and results in logical manner.
- Experience with highly sensitive customer interactions and an understanding of the importance of customer relations.
- Must be self-motivated, self-reliant and able to work with little supervision.
- Must have an outstanding driving record.
- Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
- Strong time management skills, ability to manage multiple functions and adhere to daily deadlines.
- Ability to exert up to 75lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
- Ability to remain standing and/or walking for an extended period of time.
- Maintain professional appearance, work ethic, and attitude required by Stryker and our customers.
- Proficient in Microsoft Office Applications.
- Experience interpreting service bulletins, user manuals, and other technical manuals, drawings, etc.
- Excellent teamwork, coordination and collaboration skills.
Qualifications/Work Experience
- Minimum of 3 years technical service or equivalent experience preferred.
- Bio-medical equipment maintenance, repair and installation experience preferred.
- Proficient with Microsoft Office (computer software) and adaptability to learn company software.
- Must be able to explain and generate detailed guidelines and procedures.
- Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
- Valid driver’s license with good driving record.
- Stryker is driven to work together with our customers to make healthcare better. Employees and new hires that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.
Education/Special Training Required
- High School Diploma or GED required.
- University or formal technical training preferred.
What you will get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- Matching 401(k), plus opportunity for a discretionary contribution
- Paid Vacation/Sick Time
- Basic life, AD&D and supplemental life insurance
- Short-term and long-term disability insurance
- Employee Assistance Program
- Wellbeing program with incentives
- Discounted employee stock purchase plan
Pay rate will not be below any applicable local minimum wage rates.
United States of America Pay Ranges:
- US15: $32.22 - $44.57 USD Hourly
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
See all Service Specialist Jobs at Stryker
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Specialist Jobs at Stryker.
Get Access To All JobsTips for Finding Service Specialist Jobs at Stryker
Obtain field service certifications before applying
Stryker's Service Specialist roles favor candidates with biomedical equipment technician credentials or OEM-specific training. Certifications like CBET signal hands-on technical readiness and reduce employer hesitation around sponsoring candidates who still need on-the-job ramp time.
Target Stryker's largest service territory hubs
Service Specialist openings cluster around major metropolitan hospital markets where Stryker holds strong device contracts. Prioritizing postings in those regions improves your odds of landing a role tied to a dedicated territory with headcount approval already in place.
Align your degree field to the role description
H-1B eligibility for Service Specialist positions requires a specialty occupation nexus. A degree in biomedical engineering, electrical engineering, or a closely related field makes the USCIS specialty occupation determination straightforward and reduces petition risk for your employer.
Clarify sponsorship intent in your recruiter conversation
Stryker recruits through both direct applications and regional recruiters. Ask explicitly whether the open role is approved for visa sponsorship before the hiring manager round. Some territories have contractor-to-hire structures that do not support H-1B filing.
Use Migrate Mate to filter live Stryker openings by visa type
Stryker posts Service Specialist roles across many locations simultaneously, and sponsorship eligibility varies by position. Migrate Mate lets you filter Stryker's active postings by the visa categories you hold so you only spend time on roles that are a genuine fit.
Confirm PERM timing if you need a Green Card path
Service Specialist is typically an EB-3 eligible role at Stryker. Ask your hiring contact whether the company files PERM concurrently with or after your initial H-1B approval, since DOL processing timelines mean earlier filing significantly reduces your wait for permanent residence.
Frequently Asked Questions
Does Stryker sponsor H-1B visas for Service Specialists?
Yes, Stryker sponsors H-1B visas for Service Specialist roles when the position meets USCIS specialty occupation requirements. Candidates with a bachelor's degree or higher in biomedical engineering, electrical engineering, or a directly related field are best positioned. Sponsorship availability can vary by territory and whether the role is filled through direct hire versus a contracted staffing arrangement, so confirm with the recruiter early in the process.
Which visa types are commonly used for Service Specialist roles at Stryker?
Service Specialist candidates at Stryker most commonly use the H-1B visa for initial work authorization. F-1 OPT and CPT holders can join in a training capacity before transitioning to H-1B sponsorship. Canadian and Mexican nationals may qualify under the TN visa in relevant engineering categories. Stryker also supports EB-2 and EB-3 Green Card sponsorship for employees who progress into permanent positions, with PERM labor certification filed through the DOL.
How do I apply for Service Specialist jobs at Stryker?
Applications go through Stryker's careers portal, where Service Specialist postings are listed by region and product division. You can also browse and filter Stryker's open Service Specialist roles by visa sponsorship type on Migrate Mate, which surfaces only the positions relevant to your work authorization status. Before applying, confirm the posting is a direct hire role rather than a contract position, as only direct hires typically support visa sponsorship.
What qualifications does Stryker expect for Service Specialist candidates?
Stryker's Service Specialist roles require a combination of formal technical education and hands-on equipment experience. A bachelor's degree in biomedical engineering, electronics, or a related discipline is the typical baseline for visa-sponsored hires. Practical experience servicing medical imaging, surgical, or endoscopy equipment is strongly preferred. Field service backgrounds at other medical device companies or hospital biomedical departments translate well, and certifications like CBET strengthen your application considerably.
How do I time my H-1B filing if I receive a Stryker offer on OPT?
If you're on F-1 OPT, Stryker would file your H-1B petition during the annual registration window in March for an October 1 start date. If your OPT expires before October 1 and you have a STEM extension, the 60-day cap-gap provision under USCIS rules covers the gap between OPT expiration and your H-1B start date. Confirm your OPT end date and STEM extension eligibility before accepting an offer so Stryker's immigration counsel can plan the filing timeline accurately.