Service Specialist Jobs at Stryker with Visa Sponsorship
Service Specialist jobs at Stryker put you at the intersection of medical device technology and hands-on customer support, covering installation, maintenance, and repair of surgical and imaging equipment. Stryker has a consistent track record of sponsoring work visas for qualified candidates in this function across multiple visa categories.
Find Service Specialist Jobs at StrykerOverview
Showing 5 of 16+ Service Specialist Jobs at Stryker
See all Service Specialist Jobs at Stryker
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Specialist Jobs at Stryker.
Get Access To All JobsINTRODUCTION
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
JOB DESCRIPTION
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually.
Field Service Technician – Neptune
As a Field Service Technician supporting [Device Focus], you will serve as a key technical resource for healthcare customers across your assigned territory. This field-based role focuses on equipment service, troubleshooting, maintenance, and documentation, with most of your time spent traveling in a company-provided vehicle between customer sites, resolving technical issues, and ensuring equipment performs as intended.
Success in this role depends on delivering a positive customer experience through effective service support, clear communication, accurate documentation, and strong collaboration with healthcare customers, clinical staff, sales partners, and internal stakeholders.
This role requires the ability to manage multiple service priorities, work independently in customer environments that can be fast-paced or stressful, and collaborate with internal partners when additional support or coordination is needed.
WHAT YOU WILL DO
- Develop and maintain strong relationships with customers and internal partners, including sales and commercial teams, to deliver exceptional customer experiences, ensure optimal equipment performance, and support business goals within the assigned territory.
- Travel to hospitals and healthcare facilities to complete assigned service requests, installations, and preventive maintenance activities.
- Troubleshoot, diagnose, and repair equipment issues to restore functionality and minimize downtime.
- Install, maintain, and inspect medical equipment in accordance with service guidelines and quality standards.
- Support software, connectivity, and system configuration activities as required to maintain equipment performance.
- Coordinate service schedules, prioritize customer requests, communicate service findings and recommendations, and provide timely updates to customers and internal stakeholders.
- Document service activities, repairs, parts usage, and results in company systems to maintain accurate records.
- Interpret technical manuals, service bulletins, and engineering documentation to resolve equipment issues.
- Work in healthcare environments, including areas where biohazardous materials may be present, while adhering to customer site requirements, safety standards, patient confidentiality policies, company procedures, and required personal protective equipment (PPE).
WHAT YOU WILL NEED
Required Qualifications
- High school diploma or GED.
- Valid driver's license and ability to travel frequently within the assigned territory, including overnight and weekend travel as needed, as well as occasional travel outside the territory to support business needs and coverage requirements.
- Proficiency with Microsoft Office applications.
- Ability to meet healthcare facility credentialing, compliance, safety, and access requirements, which may include vaccinations, training, screening requirements, and personal protective equipment (PPE), with or without reasonable accommodation.
- Ability to perform the essential physical requirements of the role, with or without reasonable accommodation, including standing, walking, bending, and working at customer sites for extended periods; regularly moving up to 20 pounds; and occasionally lifting up to 75 pounds.
Preferred Qualifications
- Minimum 3 years of technical service, equipment repair, maintenance, or related experience.
- Associate degree, bachelor's degree, or formal technical training in a technical discipline.
- Experience with biomedical equipment maintenance, repair, installation, or field service support.
ADDITIONAL INFORMATION
Schedule: May require overtime, evening, overnight, or weekend work to support customer requirements.
Benefits: Company-provided vehicle for work-related travel, medical, dental, and vision coverage, 401(k), paid time off, employee stock purchase plan, tuition reimbursement, life insurance, disability coverage, and wellbeing programs.
UNITED STATES OF AMERICA PAY RANGES:
- USN: $28.01 - $38.75 USD Hourly
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
INTRODUCTION
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
JOB DESCRIPTION
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually.
Field Service Technician – Neptune
As a Field Service Technician supporting [Device Focus], you will serve as a key technical resource for healthcare customers across your assigned territory. This field-based role focuses on equipment service, troubleshooting, maintenance, and documentation, with most of your time spent traveling in a company-provided vehicle between customer sites, resolving technical issues, and ensuring equipment performs as intended.
Success in this role depends on delivering a positive customer experience through effective service support, clear communication, accurate documentation, and strong collaboration with healthcare customers, clinical staff, sales partners, and internal stakeholders.
This role requires the ability to manage multiple service priorities, work independently in customer environments that can be fast-paced or stressful, and collaborate with internal partners when additional support or coordination is needed.
WHAT YOU WILL DO
- Develop and maintain strong relationships with customers and internal partners, including sales and commercial teams, to deliver exceptional customer experiences, ensure optimal equipment performance, and support business goals within the assigned territory.
- Travel to hospitals and healthcare facilities to complete assigned service requests, installations, and preventive maintenance activities.
- Troubleshoot, diagnose, and repair equipment issues to restore functionality and minimize downtime.
- Install, maintain, and inspect medical equipment in accordance with service guidelines and quality standards.
- Support software, connectivity, and system configuration activities as required to maintain equipment performance.
- Coordinate service schedules, prioritize customer requests, communicate service findings and recommendations, and provide timely updates to customers and internal stakeholders.
- Document service activities, repairs, parts usage, and results in company systems to maintain accurate records.
- Interpret technical manuals, service bulletins, and engineering documentation to resolve equipment issues.
- Work in healthcare environments, including areas where biohazardous materials may be present, while adhering to customer site requirements, safety standards, patient confidentiality policies, company procedures, and required personal protective equipment (PPE).
WHAT YOU WILL NEED
Required Qualifications
- High school diploma or GED.
- Valid driver's license and ability to travel frequently within the assigned territory, including overnight and weekend travel as needed, as well as occasional travel outside the territory to support business needs and coverage requirements.
- Proficiency with Microsoft Office applications.
- Ability to meet healthcare facility credentialing, compliance, safety, and access requirements, which may include vaccinations, training, screening requirements, and personal protective equipment (PPE), with or without reasonable accommodation.
- Ability to perform the essential physical requirements of the role, with or without reasonable accommodation, including standing, walking, bending, and working at customer sites for extended periods; regularly moving up to 20 pounds; and occasionally lifting up to 75 pounds.
Preferred Qualifications
- Minimum 3 years of technical service, equipment repair, maintenance, or related experience.
- Associate degree, bachelor's degree, or formal technical training in a technical discipline.
- Experience with biomedical equipment maintenance, repair, installation, or field service support.
ADDITIONAL INFORMATION
Schedule: May require overtime, evening, overnight, or weekend work to support customer requirements.
Benefits: Company-provided vehicle for work-related travel, medical, dental, and vision coverage, 401(k), paid time off, employee stock purchase plan, tuition reimbursement, life insurance, disability coverage, and wellbeing programs.
UNITED STATES OF AMERICA PAY RANGES:
- USN: $28.01 - $38.75 USD Hourly
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
See all Service Specialist Jobs at Stryker
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Specialist Jobs at Stryker.
Get Access To All JobsTips for Finding Service Specialist Jobs at Stryker
Obtain field service certifications before applying
Stryker's Service Specialist roles favor candidates with biomedical equipment technician credentials or OEM-specific training. Certifications like CBET signal hands-on technical readiness and reduce employer hesitation around sponsoring candidates who still need on-the-job ramp time.
Target Stryker's largest service territory hubs
Service Specialist openings cluster around major metropolitan hospital markets where Stryker holds strong device contracts. Prioritizing postings in those regions improves your odds of landing a role tied to a dedicated territory with headcount approval already in place.
Align your degree field to the role description
H-1B eligibility for Service Specialist positions requires a specialty occupation nexus. A degree in biomedical engineering, electrical engineering, or a closely related field makes the USCIS specialty occupation determination straightforward and reduces petition risk for your employer.
Clarify sponsorship intent in your recruiter conversation
Stryker recruits through both direct applications and regional recruiters. Ask explicitly whether the open role is approved for visa sponsorship before the hiring manager round. Some territories have contractor-to-hire structures that do not support H-1B filing.
Use Migrate Mate to filter live Stryker openings by visa type
Stryker posts Service Specialist roles across many locations simultaneously, and sponsorship eligibility varies by position. Migrate Mate lets you filter Stryker's active postings by the visa categories you hold so you only spend time on roles that are a genuine fit.
Confirm PERM timing if you need a Green Card path
Service Specialist is typically an EB-3 eligible role at Stryker. Ask your hiring contact whether the company files PERM concurrently with or after your initial H-1B approval, since DOL processing timelines mean earlier filing significantly reduces your wait for permanent residence.
Frequently Asked Questions
Does Stryker sponsor H-1B visas for Service Specialists?
Yes, Stryker sponsors H-1B visas for Service Specialist roles when the position meets USCIS specialty occupation requirements. Candidates with a bachelor's degree or higher in biomedical engineering, electrical engineering, or a directly related field are best positioned. Sponsorship availability can vary by territory and whether the role is filled through direct hire versus a contracted staffing arrangement, so confirm with the recruiter early in the process.
Which visa types are commonly used for Service Specialist roles at Stryker?
Service Specialist candidates at Stryker most commonly use the H-1B visa for initial work authorization. F-1 OPT and CPT holders can join in a training capacity before transitioning to H-1B sponsorship. Canadian and Mexican nationals may qualify under the TN visa in relevant engineering categories. Stryker also supports EB-2 and EB-3 Green Card sponsorship for employees who progress into permanent positions, with PERM labor certification filed through the DOL.
How do I apply for Service Specialist jobs at Stryker?
Applications go through Stryker's careers portal, where Service Specialist postings are listed by region and product division. You can also browse and filter Stryker's open Service Specialist roles by visa sponsorship type on Migrate Mate, which surfaces only the positions relevant to your work authorization status. Before applying, confirm the posting is a direct hire role rather than a contract position, as only direct hires typically support visa sponsorship.
What qualifications does Stryker expect for Service Specialist candidates?
Stryker's Service Specialist roles require a combination of formal technical education and hands-on equipment experience. A bachelor's degree in biomedical engineering, electronics, or a related discipline is the typical baseline for visa-sponsored hires. Practical experience servicing medical imaging, surgical, or endoscopy equipment is strongly preferred. Field service backgrounds at other medical device companies or hospital biomedical departments translate well, and certifications like CBET strengthen your application considerably.
How do I time my H-1B filing if I receive a Stryker offer on OPT?
If you're on F-1 OPT, Stryker would file your H-1B petition during the annual registration window in March for an October 1 start date. If your OPT expires before October 1 and you have a STEM extension, the 60-day cap-gap provision under USCIS rules covers the gap between OPT expiration and your H-1B start date. Confirm your OPT end date and STEM extension eligibility before accepting an offer so Stryker's immigration counsel can plan the filing timeline accurately.