eClerx Visa Sponsorship Jobs USA
eClerx is a global consulting and professional services firm that sponsors work visas for skilled international professionals. Known for data analytics and business process management, eClerx supports H-1B visa sponsorship for qualifying roles, making it a viable option for foreign nationals building careers in consulting.
Find eClerx JobsOverview
Showing 5 of 38+ eClerx Visa Sponsorship Jobs USA
See all 38+ eClerx Visa Sponsorship Jobs USA
Sign up for free to unlock all listings, filter by visa type, and get alerts for new eClerx Visa Sponsorship Jobs USA.
Get Access To All JobsCall Center Quality Assurance Analyst
Location: Fayetteville
Type: Full-time
Job Summary
The Call Center Quality Assurance Analyst is responsible for monitoring and evaluating customer service interactions to ensure compliance with company standards, policies, and customer experience expectations. This role listens to recorded and live customer calls, assesses agent performance, identifies coaching opportunities, and helps improve overall service quality and customer satisfaction.
Responsibilities
- Listen to and evaluate customer service calls using established quality standards and scorecards.
- Monitor agent interactions for professionalism, accuracy, compliance, and adherence to company procedures.
- Identify strengths and areas for improvement in employee performance.
- Provide detailed feedback and coaching recommendations to supervisors and agents.
- Document quality monitoring results and maintain accurate records.
- Track quality trends and identify recurring service issues or training needs.
- Prepare quality assurance reports and performance summaries for management.
- Work closely with training and operations teams to improve customer service effectiveness.
Eligibility Requirements
- Previous experience in a call center, customer service, or quality assurance role.
- Financial or banking experience preferred.
- High school diploma or equivalent required; associate or bachelor's degree preferred.
- Strong listening and analytical skills.
- Excellent verbal and written communication skills.
- Ability to provide constructive feedback in a professional manner.
- Proficiency with call center software, CRM systems, and Microsoft Office applications.
- Ability to maintain confidentiality and handle sensitive information.
About eClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt, India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here.
Call Center Quality Assurance Analyst
Location: Fayetteville
Type: Full-time
Job Summary
The Call Center Quality Assurance Analyst is responsible for monitoring and evaluating customer service interactions to ensure compliance with company standards, policies, and customer experience expectations. This role listens to recorded and live customer calls, assesses agent performance, identifies coaching opportunities, and helps improve overall service quality and customer satisfaction.
Responsibilities
- Listen to and evaluate customer service calls using established quality standards and scorecards.
- Monitor agent interactions for professionalism, accuracy, compliance, and adherence to company procedures.
- Identify strengths and areas for improvement in employee performance.
- Provide detailed feedback and coaching recommendations to supervisors and agents.
- Document quality monitoring results and maintain accurate records.
- Track quality trends and identify recurring service issues or training needs.
- Prepare quality assurance reports and performance summaries for management.
- Work closely with training and operations teams to improve customer service effectiveness.
Eligibility Requirements
- Previous experience in a call center, customer service, or quality assurance role.
- Financial or banking experience preferred.
- High school diploma or equivalent required; associate or bachelor's degree preferred.
- Strong listening and analytical skills.
- Excellent verbal and written communication skills.
- Ability to provide constructive feedback in a professional manner.
- Proficiency with call center software, CRM systems, and Microsoft Office applications.
- Ability to maintain confidentiality and handle sensitive information.
About eClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt, India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here.
Job Roles at eClerx
See all 38+ eClerx Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new eClerx roles.
Get Access To All JobsTips for Finding eClerx Visa Sponsorship Jobs USA
Target analytics and operations roles first
eClerx's core business sits in data analytics, financial services operations, and digital consulting. These specialty occupation roles align most naturally with H-1B sponsorship requirements, so focusing your search here gives you the strongest case for visa support.
Understand the specialty occupation bar
Consulting firms like eClerx must demonstrate each sponsored role requires a specific bachelor's degree. Positions in data science, financial analysis, and technology consulting typically clear this bar more reliably than generalist roles, so frame your background accordingly.
Apply well before H-1B cap season
eClerx files H-1B petitions within the annual cap cycle. To be considered for an April filing, you'll want to be deep in the hiring process by January or February at the latest. Late applications rarely make the intake window.
Highlight domain expertise, not just technical skills
eClerx serves financial services, retail, and technology clients. Candidates who combine technical capability with industry-specific knowledge, such as capital markets operations or e-commerce analytics, are more competitive and easier for employers to justify for sponsorship.
Confirm OPT and CPT eligibility early in the process
eClerx has a track record of working with F-1 students on OPT and CPT. If you're currently on a student visa, confirm your program of study and remaining authorization period before applying so there are no surprises during the offer stage.
Filter for verified sponsors before applying
Not every consulting firm openly advertises sponsorship availability. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, helping you prioritize eClerx openings where visa support is already confirmed rather than assuming from the job description.
Frequently Asked Questions
Does eClerx sponsor H-1B visas?
Yes, eClerx sponsors H-1B visas for qualifying specialty occupation roles. The company has a consistent track record of H-1B filings, primarily for positions in data analytics, financial services operations, and technology consulting. Sponsorship is not guaranteed for every open role, so it's worth confirming directly during the interview process.
Which visa types does eClerx sponsor?
eClerx sponsors H-1B visas and has worked with F-1 students through both OPT and CPT programs. TN visas are also supported for eligible Canadian and Mexican nationals in qualifying professional roles. Green Card sponsorship has not been a consistent part of eClerx's filing history, so candidates seeking permanent residency pathways should raise that conversation early.
Which departments or roles at eClerx are most likely to receive visa sponsorship?
Sponsored roles at eClerx tend to concentrate in data analytics, financial services process management, and digital technology consulting. These positions typically satisfy the specialty occupation requirement because they demand a degree in a specific field. Generalist or support roles are less likely to qualify for H-1B sponsorship under USCIS standards.
How do I time my application to maximize my chances of H-1B sponsorship at eClerx?
The H-1B cap registration window opens in March each year, with petitions filed shortly after. To be in consideration, you should complete interviews and receive an offer well before that window, ideally by January or February. Starting your application in the fall gives you the most runway and signals to eClerx that you're organized and aware of the timeline.
How do I find open roles at eClerx that are open to visa sponsorship?
The clearest way is to use Migrate Mate, which aggregates jobs from verified sponsors and lets you filter specifically for eClerx openings where H-1B or OPT sponsorship is part of the employer's track record. This removes the guesswork of reading job descriptions that may not explicitly mention visa support, so you can focus your energy on applications that are actually worth pursuing.