Customer Support Jobs at First Financial Bank with Visa Sponsorship
Customer Support roles at First Financial Bank sit within a regulated banking environment where communication skills, compliance awareness, and client-facing precision matter as much as technical know-how. First Financial Bank has a track record of sponsoring permanent residency pathways for qualified candidates in this function.
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Get Access To All JobsLoan Administration Clerk
Location: Main Office, Terre Haute IN (Onsite)
Status: Full-Time, Hourly Non-Exempt
Why Join First Financial Bank?
At First Financial Bank, accuracy and efficiency behind the scenes are just as important as the customer experience at the front line. As a Loan Administration Clerk, you’ll play a key role in supporting mortgage servicing operations—helping ensure loan transactions are processed smoothly, accurately, and on time.
This role is ideal for someone who is detail-oriented, organized, and enjoys working in a fast-paced environment. Your work will directly support internal teams and contribute to a seamless experience for our customers.
What You’ll Do
- Process loan transactions: Perform clerical duties to support mortgage loan processing and servicing activities.
- Prepare loan files: Organize and prepare mortgage files for imaging and record retention.
- Generate payoff statements: Prepare and deliver accurate payoff information for mortgage loans.
- Support payments and ACH: Assist with loan payment posting, ACH setup, and ACH removals.
- Manage communications: Monitor servicing email inboxes and respond to internal and external inquiries.
- Handle transactions: Process incoming wires and support loan boarding activities.
- Maintain records: Ensure accurate documentation and organization of departmental records.
- Support the team: Provide backup support for other mortgage servicing functions as needed.
What We’re Looking For
- High school diploma or equivalent (secondary education preferred).
- An understanding of mortgage loan processing, documentation, and closing procedures preferred.
- Strong attention to detail and organizational skills.
- Good written and verbal communication skills.
- Analytical mindset and ability to work accurately under deadlines.
- Proficiency in Microsoft Word and Excel.
- Ability to manage multiple tasks in a fast-paced environment.
- Commitment to confidentiality and accuracy.
- Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
- Ability to review information and details at close range (within a few feet).
What We Offer
- Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance.
- Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
- Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
- Growth Opportunities: Tuition assistance and professional development programs.
- A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.
Who We Are
First Financial Bank is a dynamic financial institution with over $6+ billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community. Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future!
Ready to Join Us?
Apply now and take the next step in your banking career! We review all applications and will respond promptly.
First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes.
Loan Administration Clerk
Location: Main Office, Terre Haute IN (Onsite)
Status: Full-Time, Hourly Non-Exempt
Why Join First Financial Bank?
At First Financial Bank, accuracy and efficiency behind the scenes are just as important as the customer experience at the front line. As a Loan Administration Clerk, you’ll play a key role in supporting mortgage servicing operations—helping ensure loan transactions are processed smoothly, accurately, and on time.
This role is ideal for someone who is detail-oriented, organized, and enjoys working in a fast-paced environment. Your work will directly support internal teams and contribute to a seamless experience for our customers.
What You’ll Do
- Process loan transactions: Perform clerical duties to support mortgage loan processing and servicing activities.
- Prepare loan files: Organize and prepare mortgage files for imaging and record retention.
- Generate payoff statements: Prepare and deliver accurate payoff information for mortgage loans.
- Support payments and ACH: Assist with loan payment posting, ACH setup, and ACH removals.
- Manage communications: Monitor servicing email inboxes and respond to internal and external inquiries.
- Handle transactions: Process incoming wires and support loan boarding activities.
- Maintain records: Ensure accurate documentation and organization of departmental records.
- Support the team: Provide backup support for other mortgage servicing functions as needed.
What We’re Looking For
- High school diploma or equivalent (secondary education preferred).
- An understanding of mortgage loan processing, documentation, and closing procedures preferred.
- Strong attention to detail and organizational skills.
- Good written and verbal communication skills.
- Analytical mindset and ability to work accurately under deadlines.
- Proficiency in Microsoft Word and Excel.
- Ability to manage multiple tasks in a fast-paced environment.
- Commitment to confidentiality and accuracy.
- Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
- Ability to review information and details at close range (within a few feet).
What We Offer
- Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance.
- Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
- Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
- Growth Opportunities: Tuition assistance and professional development programs.
- A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.
Who We Are
First Financial Bank is a dynamic financial institution with over $6+ billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community. Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future!
Ready to Join Us?
Apply now and take the next step in your banking career! We review all applications and will respond promptly.
First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes.
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Get Access To All JobsTips for Finding Customer Support Jobs at First Financial Bank Jobs
Frame Your Banking Compliance Knowledge Early
Customer Support roles at regulated banks like First Financial Bank require familiarity with consumer banking regulations. Highlight any experience with complaint handling, FDIC-regulated products, or BSA compliance in your resume before you apply.
Target Roles With Permanent Residency Pathways
First Financial Bank's sponsorship history for Customer Support leans toward EB-2 and EB-3 permanent residency categories. When reviewing job postings, look for language about long-term employment or career development, which signals openness to PERM-based sponsorship.
Prepare Your Credentials for PERM Documentation
PERM requires your employer to prove your qualifications match the role exactly. Gather official transcripts, prior employment verification letters, and any financial services certifications now so you're not scrambling once the process starts.
Understand USCIS Priority Date Backlogs Before Accepting
If you're from India or China, EB-3 priority date backlogs can extend years beyond your approval. Review the USCIS Visa Bulletin before accepting an offer so you understand what authorized work status covers your waiting period.
Use Migrate Mate to Find Open Roles Efficiently
Searching for sponsoring employers manually is slow and unreliable. Use Migrate Mate to browse verified Customer Support openings at First Financial Bank and filter specifically for companies with permanent residency sponsorship history in banking and financial services.
Customer Support at First Financial Bank jobs are hiring across the US. Find yours.
Find Customer Support at First Financial Bank JobsFrequently Asked Questions
Does First Financial Bank sponsor H-1B visas for Customer Supports?
First Financial Bank's sponsorship activity for Customer Support roles has focused on permanent residency categories, specifically EB-2 and EB-3, rather than H-1B temporary work visas. H-1B sponsorship is more common for roles requiring highly specialized technical expertise. If you're targeting Customer Support positions, your strongest path is likely a PERM-based permanent residency filing rather than an H-1B petition.
Which visa types are commonly used for Customer Support roles at First Financial Bank?
Customer Support roles at First Financial Bank have been sponsored under EB-2 and EB-3 immigrant visa categories. EB-3 is the more common path for customer-facing positions, as it covers skilled workers with a bachelor's degree or relevant experience. Both categories require the employer to complete the PERM labor certification process through the Department of Labor before USCIS can adjudicate the petition.
What qualifications or experience does First Financial Bank expect for Customer Support roles?
First Financial Bank typically looks for candidates with experience in customer-facing banking or financial services environments. Strong knowledge of deposit accounts, loan products, or consumer banking regulations strengthens your application. Roles may also require familiarity with CRM systems and compliance-oriented communication. For sponsored positions, your credentials need to align precisely with the job requirements documented in the PERM filing.
How do I apply for Customer Support jobs at First Financial Bank?
You can browse and apply for Customer Support openings at First Financial Bank through Migrate Mate, which filters specifically for roles with visa sponsorship history in banking and financial services. Once you identify a role, apply directly and be prepared to discuss your work authorization status early in the process. Having your credentials and employment history organized in advance speeds up any sponsorship conversation.
How do I understand the timeline for visa sponsorship at First Financial Bank?
PERM labor certification through the DOL typically takes six to eighteen months before a USCIS petition can be filed. After that, EB-3 priority date backlogs vary significantly depending on your country of birth. The full process from job offer to Green Card approval can span several years. Confirming your current visa status allows you to stay work-authorized throughout that period while your case moves forward.
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