Customer Service Jobs at First Financial Bank with Visa Sponsorship
Customer Service roles at First Financial Bank span branch operations, client support, and account management across a regional banking network. The bank has a history of sponsoring employment-based Green Cards for qualified candidates, making it a viable target for international professionals building a long-term career in U.S. financial services.
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Get Access To All JobsLoan Administration Clerk
Location: Main Office, Terre Haute IN (Onsite)
Status: Full-Time, Hourly Non-Exempt
Why Join First Financial Bank?
At First Financial Bank, accuracy and efficiency behind the scenes are just as important as the customer experience at the front line. As a Loan Administration Clerk, you’ll play a key role in supporting mortgage servicing operations—helping ensure loan transactions are processed smoothly, accurately, and on time.
This role is ideal for someone who is detail-oriented, organized, and enjoys working in a fast-paced environment. Your work will directly support internal teams and contribute to a seamless experience for our customers.
What You’ll Do
- Process loan transactions: Perform clerical duties to support mortgage loan processing and servicing activities.
- Prepare loan files: Organize and prepare mortgage files for imaging and record retention.
- Generate payoff statements: Prepare and deliver accurate payoff information for mortgage loans.
- Support payments and ACH: Assist with loan payment posting, ACH setup, and ACH removals.
- Manage communications: Monitor servicing email inboxes and respond to internal and external inquiries.
- Handle transactions: Process incoming wires and support loan boarding activities.
- Maintain records: Ensure accurate documentation and organization of departmental records.
- Support the team: Provide backup support for other mortgage servicing functions as needed.
What We’re Looking For
- High school diploma or equivalent (secondary education preferred).
- An understanding of mortgage loan processing, documentation, and closing procedures preferred.
- Strong attention to detail and organizational skills.
- Good written and verbal communication skills.
- Analytical mindset and ability to work accurately under deadlines.
- Proficiency in Microsoft Word and Excel.
- Ability to manage multiple tasks in a fast-paced environment.
- Commitment to confidentiality and accuracy.
- Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
- Ability to review information and details at close range (within a few feet).
What We Offer
- Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance.
- Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
- Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
- Growth Opportunities: Tuition assistance and professional development programs.
- A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.
Who We Are
First Financial Bank is a dynamic financial institution with over $6+ billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community. Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future!
Ready to Join Us?
Apply now and take the next step in your banking career! We review all applications and will respond promptly.
First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes.
Loan Administration Clerk
Location: Main Office, Terre Haute IN (Onsite)
Status: Full-Time, Hourly Non-Exempt
Why Join First Financial Bank?
At First Financial Bank, accuracy and efficiency behind the scenes are just as important as the customer experience at the front line. As a Loan Administration Clerk, you’ll play a key role in supporting mortgage servicing operations—helping ensure loan transactions are processed smoothly, accurately, and on time.
This role is ideal for someone who is detail-oriented, organized, and enjoys working in a fast-paced environment. Your work will directly support internal teams and contribute to a seamless experience for our customers.
What You’ll Do
- Process loan transactions: Perform clerical duties to support mortgage loan processing and servicing activities.
- Prepare loan files: Organize and prepare mortgage files for imaging and record retention.
- Generate payoff statements: Prepare and deliver accurate payoff information for mortgage loans.
- Support payments and ACH: Assist with loan payment posting, ACH setup, and ACH removals.
- Manage communications: Monitor servicing email inboxes and respond to internal and external inquiries.
- Handle transactions: Process incoming wires and support loan boarding activities.
- Maintain records: Ensure accurate documentation and organization of departmental records.
- Support the team: Provide backup support for other mortgage servicing functions as needed.
What We’re Looking For
- High school diploma or equivalent (secondary education preferred).
- An understanding of mortgage loan processing, documentation, and closing procedures preferred.
- Strong attention to detail and organizational skills.
- Good written and verbal communication skills.
- Analytical mindset and ability to work accurately under deadlines.
- Proficiency in Microsoft Word and Excel.
- Ability to manage multiple tasks in a fast-paced environment.
- Commitment to confidentiality and accuracy.
- Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
- Ability to review information and details at close range (within a few feet).
What We Offer
- Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance.
- Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
- Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
- Growth Opportunities: Tuition assistance and professional development programs.
- A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.
Who We Are
First Financial Bank is a dynamic financial institution with over $6+ billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community. Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future!
Ready to Join Us?
Apply now and take the next step in your banking career! We review all applications and will respond promptly.
First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes.
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Get Access To All JobsTips for Finding Customer Service Jobs at First Financial Bank Jobs
Obtain a U.S.-recognized banking certification
Credentials like the CFCS or a Series 6 license signal compliance fluency that regional banks value. Having these before you apply positions you as a lower-risk hire when a sponsorship conversation comes up.
Target branch roles over remote positions
First Financial Bank's Customer Service hiring centers on physical branch locations. In-branch roles are more likely to carry sponsorship eligibility because the worksite is fixed, which simplifies the PERM labor certification filing DOL requires.
Build a PERM-ready employment history file
DOL's PERM process requires documented proof that no qualified U.S. worker was available. Prepare a clean record of your customer-facing banking experience, including performance reviews and role-specific responsibilities, so your employer's attorney can move quickly.
Identify which branches are actively hiring international staff
Use Migrate Mate to filter Customer Service openings at First Financial Bank by location and sponsorship status, so you're applying to branches with a demonstrated pattern of supporting visa sponsorship rather than applying across the board.
Clarify your work authorization status before the final interview
First Financial Bank participates in E-Verify. Bring a clear summary of your current status, authorized period, and any grace period remaining so hiring managers can route your file to HR's immigration team without delays.
Customer Service at First Financial Bank jobs are hiring across the US. Find yours.
Find Customer Service at First Financial Bank JobsFrequently Asked Questions
Does First Financial Bank sponsor H-1B visas for Customer Service?
First Financial Bank's sponsorship activity for Customer Service roles is focused on employment-based Green Cards, specifically EB-2 and EB-3 categories, rather than H-1B visas. If you're currently on an H-1B with another employer, a Green Card-based sponsorship path through First Financial Bank would require your employer to initiate a PERM labor certification with the DOL, which is a longer but more permanent route.
Which visa types are commonly used for Customer Service roles at First Financial Bank?
Customer Service sponsorship at First Financial Bank typically runs through the EB-3 category, which covers skilled and professional workers, or EB-2 for roles requiring an advanced degree or exceptional ability. Both pathways require a PERM labor certification filed by the employer with the DOL before USCIS can process the immigrant visa petition.
What qualifications or experience does First Financial Bank expect for Customer Service roles?
Most Customer Service positions at First Financial Bank require experience in a client-facing banking or financial services environment. Familiarity with account management, loan processing, or retail banking operations is a strong differentiator. For sponsored roles, a bachelor's degree in finance, business, or a related field often supports the EB-2 or EB-3 petition your employer will file on your behalf.
How do I apply for Customer Service jobs at First Financial Bank?
Browse open Customer Service roles at First Financial Bank on Migrate Mate, which filters listings by visa sponsorship eligibility so you can focus on positions that match your immigration needs. When applying, tailor your resume to highlight banking-specific customer service experience and be prepared to discuss your work authorization status directly with the hiring team early in the process.
How long does the sponsorship process take for a Customer Service role at First Financial Bank?
Because sponsorship at First Financial Bank runs through EB-2 or EB-3 Green Card pathways, the timeline is longer than an H-1B transfer. The PERM labor certification alone can take six to twelve months with the DOL, followed by the I-140 petition with USCIS. Your total wait depends on your country of birth and your priority date in the visa bulletin.
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