Engineering Jobs at Five9 with Visa Sponsorship
Five9 builds cloud contact center software and hires engineers across backend, frontend, infrastructure, and AI disciplines. The company has an established track record of sponsoring work visas for engineering talent, supporting candidates through H-1B, OPT, and permanent residence pathways.
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Get Access To All JobsINTRODUCTION
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
ROLE AND RESPONSIBILITIES
We are looking for a Senior Manager of Engineering for our CRM & SDK team, to lead a group of talented engineers that is responsible for integration of Five9 software into CRM systems (MS Dynamics, ServiceNow) and expanding APIs available for customization of Five9 platform. This person will have experience in developing software as a service with emphasis on automation, strong analytical and troubleshooting skills, and has exceptional leadership and communication skills.
Key Responsibilities:
- Mentor staff to develop their full potential with 1:1’s, appraisals, training, career development, recruitment, and performance in accordance with company practices
- Work with Product team, and scrum teams to make sure the backlogs are properly groomed, requirements are defined and delivery of product using our cloud train best practices
- Perform code reviews, guide software architecture and technical decisions
- Drive the team to manage customer expectations of uptime and performance by defining and reviewing SLO/SLI's, developing metrics to measuring as such and maintaining for all the services
- Measure team performance and results to drive focus and inspire top performance
- Report on progress of schedules and tasks to senior leadership and program management
- Develop and manage collaborative relationships with vendors for utilized components and/or services
- Participate in on-call escalation rotations for provided services
BASIC QUALIFICATIONS
- 10+ years of industry experience with 2-4 years as leading teams to deliver customer facing products
- Experienced in leading, coaching, and mentoring Software Development teams and delivering high quality software together with them
- Effective communication (verbal, writing and presentation) and leadership skills are essential
- Experience in developing software in cloud (GCP), microservices architecture is a must
- Experience of developing UI software, knowledge of modern UI frameworks and technologies: React, micro frontends
- Work with Architecture team and senior staff to set technical direction of team
- Self-motivated, strong sense of accountability, good team player, able to handle multiple tasks at once and work independently with minimal supervision
LOCATION
Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.
COMPENSATION
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
The US base salary range for this role is below.
$133,000—$391,500 USD
Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents
- Generous employee stock purchase plan
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
INTRODUCTION
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
ROLE AND RESPONSIBILITIES
We are looking for a Senior Manager of Engineering for our CRM & SDK team, to lead a group of talented engineers that is responsible for integration of Five9 software into CRM systems (MS Dynamics, ServiceNow) and expanding APIs available for customization of Five9 platform. This person will have experience in developing software as a service with emphasis on automation, strong analytical and troubleshooting skills, and has exceptional leadership and communication skills.
Key Responsibilities:
- Mentor staff to develop their full potential with 1:1’s, appraisals, training, career development, recruitment, and performance in accordance with company practices
- Work with Product team, and scrum teams to make sure the backlogs are properly groomed, requirements are defined and delivery of product using our cloud train best practices
- Perform code reviews, guide software architecture and technical decisions
- Drive the team to manage customer expectations of uptime and performance by defining and reviewing SLO/SLI's, developing metrics to measuring as such and maintaining for all the services
- Measure team performance and results to drive focus and inspire top performance
- Report on progress of schedules and tasks to senior leadership and program management
- Develop and manage collaborative relationships with vendors for utilized components and/or services
- Participate in on-call escalation rotations for provided services
BASIC QUALIFICATIONS
- 10+ years of industry experience with 2-4 years as leading teams to deliver customer facing products
- Experienced in leading, coaching, and mentoring Software Development teams and delivering high quality software together with them
- Effective communication (verbal, writing and presentation) and leadership skills are essential
- Experience in developing software in cloud (GCP), microservices architecture is a must
- Experience of developing UI software, knowledge of modern UI frameworks and technologies: React, micro frontends
- Work with Architecture team and senior staff to set technical direction of team
- Self-motivated, strong sense of accountability, good team player, able to handle multiple tasks at once and work independently with minimal supervision
LOCATION
Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.
COMPENSATION
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
The US base salary range for this role is below.
$133,000—$391,500 USD
Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents
- Generous employee stock purchase plan
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
See all 28+ Engineering at Five9 jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Engineering at Five9 roles.
Get Access To All JobsTips for Finding Engineering Jobs at Five9 Jobs
Align your background with Five9's stack
Five9 engineers work heavily in cloud infrastructure, VoIP, and AI-driven contact center platforms. Tailor your resume to highlight experience in distributed systems, Java or Python backends, or real-time communications, since these match the roles Five9 consistently hires for.
Verify OPT eligibility before applying
If you're on F-1 OPT, confirm your STEM extension eligibility early. Five9 participates in E-Verify, which is required for STEM OPT authorization, so your degree field must appear on the official STEM Designated Degree Program List before your standard OPT expires.
Target teams with recurring sponsorship patterns
Five9's engineering sponsorship tends to cluster in software development and cloud infrastructure functions. Prioritize roles with titles like Software Engineer, Site Reliability Engineer, or Platform Engineer rather than hybrid business-technical roles, which are less likely to qualify as specialty occupations under H-1B.
Browse Five9 engineering openings on Migrate Mate
Filter for verified H-1B-sponsoring engineering roles at Five9 using Migrate Mate. This surfaces active openings alongside Five9's sponsorship history for engineering functions, helping you apply to positions where sponsorship is already established practice.
Time your H-1B filing around the cap deadline
USCIS opens H-1B registrations in March each year for an October 1 start date. If you're targeting Five9 as a cap-subject candidate, have your offer letter and employer paperwork ready by February so Five9's legal team can file within the registration window.
Understand PERM timing if you're targeting a Green Card
For EB-2 or EB-3 sponsorship, Five9 must complete PERM labor certification through DOL before filing your immigrant petition. This process can take a year or more, so raise permanent residence interest early in the offer negotiation rather than after you've started.
Engineering at Five9 jobs are hiring across the US. Find yours.
Find Engineering at Five9 JobsFrequently Asked Questions
Does Five9 sponsor H-1B visas for Engineers?
Yes, Five9 sponsors H-1B visas for engineering roles. The company has a consistent history of filing H-1B petitions for software and infrastructure positions, which are well-suited to specialty occupation classification. If you're cap-subject, your offer needs to be in place before the USCIS March registration window opens each year.
How do I apply for Engineering jobs at Five9?
Applications go through Five9's careers page, where engineering roles are listed by team and location. You can also find Five9's verified sponsoring engineering positions on Migrate Mate, which filters specifically for roles where visa sponsorship is supported. Tailor your application to the specific engineering discipline, whether that's backend, cloud, or AI infrastructure, rather than submitting a general resume.
Which visa types does Five9 support for Engineering roles?
Five9 supports H-1B, F-1 OPT (including STEM extension), F-1 CPT, TN, and permanent residence pathways including EB-2 and EB-3. For engineering hires, H-1B and OPT are the most common active-status options. TN is available for Canadian and Mexican engineers in qualifying occupations. Permanent residence typically follows several years of employment.
What qualifications does Five9 expect for sponsored Engineering roles?
Five9 engineering roles generally require a bachelor's degree or higher in computer science, electrical engineering, or a closely related field. This is also the threshold USCIS uses to classify a role as a specialty occupation under H-1B. Roles involving cloud infrastructure, real-time communications, or AI systems typically expect hands-on experience with relevant tools alongside the degree requirement.
How do I think about visa timing when targeting a role at Five9?
If you're on OPT, your F-1 status gives you a buffer of up to 36 months if you qualify for STEM extension, which buys time to clear the H-1B lottery. If you miss the cap, Five9 cannot employ you unless you maintain another valid status. Starting conversations with hiring managers well before your OPT expiry date gives both sides enough lead time to plan.
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