Business Development Jobs at Five9 with Visa Sponsorship
Five9's Business Development team drives cloud contact center sales across enterprise and mid-market accounts, requiring candidates who can navigate complex SaaS sales cycles. Five9 has an established path for sponsoring international talent in this function, covering both temporary work visas and permanent residence for strong performers.
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Get Access To All JobsINTRODUCTION
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are looking for a high-energy, visionary leader to ignite innovation within our Business Technology team. Based out of our San Ramon headquarters and working in a dynamic hybrid environment, you won't just manage systems, you will be a strategic architect of our success. As a trusted partner to our business leaders, you will help shape a culture that drives meaningful impact and value across the business while co-owning key outcomes. Your mission is to transform IT into a powerful driver of business value, treating our enterprise applications as evolving products that support a rapidly scaling global organization. If you are a results-oriented leader ready to champion a product-managed mindset and shape the future of the Five9 technology roadmap, this is your opportunity to make a lasting impact.
ROLE AND RESPONSIBILITIES
- Application Lifecycle Management: Lead the deployment, maintenance, and evolution of all back-office applications, including Financials, Human Resources, Payroll, Procurement and Billing systems
- Process Excellence: Drive deep functional improvements in Order-to-Cash (OTC) and Procure-to-Pay (PTP) processes, ensuring systems scale reliably with a rapidly growing business
- SaaS & Billing Evolution: Evolve billing capabilities for SaaS subscription and usage-based models, partnering closely with stakeholders to ensure cost-effective scaling and accurate telephony rating
- Integration Leadership: Lead the integrations team in building robust, scalable connections between SaaS applications using Workato, focusing on automation and seamless data flows
- Employee Experience: Partner with HR and Onboarding teams to deliver exceptional employee experiences through "Hire-to-Retire" process optimization and access automation
- Strategic AI Contribution: Actively influence and contribute to the Five9 AI program, providing both strategic and tactical direction to integrate AI into back-office workflows and productivity tools
- Executive Partnership: Participate in business planning and shared ownership of key metrics, presenting delivery outcomes and opportunities for improvement in Quarterly Business Reviews (QBRs)
- Governance & Compliance: Guide cross-functional teams on SOX-related controls and general IT governance to ensure a secure and compliant environment
- Talent Development: Foster a culture of nurturing and developing talent, growing the capabilities of the team in alignment with the Five9 culture of excellence and collaboration
BASIC QUALIFICATIONS
- Experience: 8+ years of IT people leadership experience with at least 5+ years specifically managing cloud applications
- Education: Bachelor’s degree in Information Systems, Computer Science, or a related field is required; a graduate degree is a plus
- Technical Expertise: Strong techno-functional knowledge of NetSuite Financials (General Ledger, AP, AR, Fixed Assets, Multi-Books)
- Domain Knowledge: Experience in Billing Operations, specifically within Telecom or SaaS industries involving usage-based and recurring revenue models heavily preferred
- Systems Exposure: Familiarity with core back-office applications, including financial and spend management systems such as Coupa and Expensify; HRMS platforms such as UltiPro; and payroll systems such as Deel. Experience with LogiSense is a significant plus
- Leadership Skills: Demonstrated ability to think strategically while acting tactically, with excellent organizational, communication, and time management skills
- Compliance Knowledge: Familiarity with SOX, PCI, and SSAE 16 standards and their application within IT systems
- Problem Solving: Strong analytical skills with a track record of identifying opportunities for innovation through technology and data
- Communication: Strong ability to communicate complex technical concepts clearly and effectively to C-level executives and senior business leaders
- People Skills: Proven ability to build trusted relationships with business partners and executive leaders, influence stakeholders, and collaborate across functions
PREFERRED QUALIFICATIONS
- Strategic Influence: You will have a significant seat at the table to help shape the future of Five9 and our global technology roadmap
- Innovation at Scale: Lead the charge in moving IT from a technology-first to a business-first organization, directly impacting employee productivity and company value
- Culture of Growth: Work in an environment that prioritizes nurturing talent and provides the autonomy to challenge and unpack business norms to drive efficiency
- AI Integration: Be at the forefront of the AI revolution, influencing how cutting-edge AI tools enhance digital platforms and reduce support workloads across the enterprise
LOCATION
Work Location: This role is hybrid. 3 days a week (M, W, TH) in our San Ramon office is required.
COMPENSATION
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents
- Generous employee stock purchase plan
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
The US base salary range for this role is below. $135,900—$448,300 USD
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
INTRODUCTION
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are looking for a high-energy, visionary leader to ignite innovation within our Business Technology team. Based out of our San Ramon headquarters and working in a dynamic hybrid environment, you won't just manage systems, you will be a strategic architect of our success. As a trusted partner to our business leaders, you will help shape a culture that drives meaningful impact and value across the business while co-owning key outcomes. Your mission is to transform IT into a powerful driver of business value, treating our enterprise applications as evolving products that support a rapidly scaling global organization. If you are a results-oriented leader ready to champion a product-managed mindset and shape the future of the Five9 technology roadmap, this is your opportunity to make a lasting impact.
ROLE AND RESPONSIBILITIES
- Application Lifecycle Management: Lead the deployment, maintenance, and evolution of all back-office applications, including Financials, Human Resources, Payroll, Procurement and Billing systems
- Process Excellence: Drive deep functional improvements in Order-to-Cash (OTC) and Procure-to-Pay (PTP) processes, ensuring systems scale reliably with a rapidly growing business
- SaaS & Billing Evolution: Evolve billing capabilities for SaaS subscription and usage-based models, partnering closely with stakeholders to ensure cost-effective scaling and accurate telephony rating
- Integration Leadership: Lead the integrations team in building robust, scalable connections between SaaS applications using Workato, focusing on automation and seamless data flows
- Employee Experience: Partner with HR and Onboarding teams to deliver exceptional employee experiences through "Hire-to-Retire" process optimization and access automation
- Strategic AI Contribution: Actively influence and contribute to the Five9 AI program, providing both strategic and tactical direction to integrate AI into back-office workflows and productivity tools
- Executive Partnership: Participate in business planning and shared ownership of key metrics, presenting delivery outcomes and opportunities for improvement in Quarterly Business Reviews (QBRs)
- Governance & Compliance: Guide cross-functional teams on SOX-related controls and general IT governance to ensure a secure and compliant environment
- Talent Development: Foster a culture of nurturing and developing talent, growing the capabilities of the team in alignment with the Five9 culture of excellence and collaboration
BASIC QUALIFICATIONS
- Experience: 8+ years of IT people leadership experience with at least 5+ years specifically managing cloud applications
- Education: Bachelor’s degree in Information Systems, Computer Science, or a related field is required; a graduate degree is a plus
- Technical Expertise: Strong techno-functional knowledge of NetSuite Financials (General Ledger, AP, AR, Fixed Assets, Multi-Books)
- Domain Knowledge: Experience in Billing Operations, specifically within Telecom or SaaS industries involving usage-based and recurring revenue models heavily preferred
- Systems Exposure: Familiarity with core back-office applications, including financial and spend management systems such as Coupa and Expensify; HRMS platforms such as UltiPro; and payroll systems such as Deel. Experience with LogiSense is a significant plus
- Leadership Skills: Demonstrated ability to think strategically while acting tactically, with excellent organizational, communication, and time management skills
- Compliance Knowledge: Familiarity with SOX, PCI, and SSAE 16 standards and their application within IT systems
- Problem Solving: Strong analytical skills with a track record of identifying opportunities for innovation through technology and data
- Communication: Strong ability to communicate complex technical concepts clearly and effectively to C-level executives and senior business leaders
- People Skills: Proven ability to build trusted relationships with business partners and executive leaders, influence stakeholders, and collaborate across functions
PREFERRED QUALIFICATIONS
- Strategic Influence: You will have a significant seat at the table to help shape the future of Five9 and our global technology roadmap
- Innovation at Scale: Lead the charge in moving IT from a technology-first to a business-first organization, directly impacting employee productivity and company value
- Culture of Growth: Work in an environment that prioritizes nurturing talent and provides the autonomy to challenge and unpack business norms to drive efficiency
- AI Integration: Be at the forefront of the AI revolution, influencing how cutting-edge AI tools enhance digital platforms and reduce support workloads across the enterprise
LOCATION
Work Location: This role is hybrid. 3 days a week (M, W, TH) in our San Ramon office is required.
COMPENSATION
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents
- Generous employee stock purchase plan
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
The US base salary range for this role is below. $135,900—$448,300 USD
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
See all 24+ Business Development at Five9 jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Business Development at Five9 roles.
Get Access To All JobsTips for Finding Business Development Jobs at Five9 Jobs
Frame your SaaS sales experience precisely
Five9 hires Business Development talent with measurable pipeline and quota experience in cloud or contact center software. Quantify deal cycles, ARR contributions, and named accounts on your resume before applying so your profile maps directly to their enterprise sales motion.
Verify Five9's E-Verify enrollment before interviewing
F-1 OPT authorization requires your employer to be enrolled in E-Verify. Confirm Five9's active enrollment through the E-Verify employer search before accepting an offer to avoid last-minute complications with your work authorization timeline.
Raise sponsorship early in the recruiter screening
Five9 sponsors multiple visa categories for Business Development roles, so disclosing your sponsorship need upfront filters out wasted interview rounds. Ask specifically whether the role is approved for H-1B or TN sponsorship rather than asking about sponsorship in general.
Align your degree field to the specialty occupation standard
H-1B approval for Business Development roles depends on establishing a specialty occupation link between your degree and the position. A business, marketing, or technology degree with documented relevance to SaaS sales strengthens the USCIS petition significantly over a general or unrelated field.
Use Migrate Mate to target Five9 Business Development openings
Search Migrate Mate's visa-sponsorship job board to filter Business Development roles at Five9 by the visa types they support. It surfaces openings alongside sponsorship history so you apply to positions where your immigration needs are already matched.
Business Development at Five9 jobs are hiring across the US. Find yours.
Find Business Development at Five9 JobsFrequently Asked Questions
Does Five9 sponsor H-1B visas for Business Developments?
Yes, Five9 sponsors H-1B visas for qualifying Business Development roles. The position must meet the USCIS specialty occupation standard, which typically means demonstrating that the role requires at minimum a bachelor's degree in a specific field directly related to the job. Enterprise SaaS sales roles with defined technical or business degree requirements generally satisfy this threshold, though approval ultimately depends on how the petition is structured by Five9's immigration counsel.
How do I apply for Business Development jobs at Five9?
Applications go through Five9's careers portal, where Business Development roles are listed under Sales. You can also find open positions filtered by visa sponsorship eligibility on Migrate Mate, which makes it easier to confirm upfront whether a specific role supports your visa category. When applying, note your work authorization status clearly in your application or cover communication so recruiters can route you to roles with active sponsorship approval.
Which visa types does Five9 commonly use for Business Development hires?
Five9 sponsors H-1B visas for full-time Business Development employees and supports F-1 OPT and CPT for early-career candidates joining through internships or new graduate pipelines. Canadian and Mexican nationals in qualifying occupations may also be eligible for TN status, which avoids the H-1B lottery entirely. For longer-term employees, Five9 supports EB-2 and EB-3 Green Card sponsorship through the PERM labor certification process administered by the DOL.
What qualifications does Five9 typically expect for Business Development roles?
Five9 Business Development roles generally require experience in SaaS or cloud software sales, with familiarity in contact center, CCaaS, or CX technology considered a strong differentiator. For visa sponsorship purposes, a bachelor's degree in business, marketing, communications, or a technology-adjacent field is typically required to support the specialty occupation classification under H-1B rules. Prior experience managing outbound pipelines, navigating enterprise procurement cycles, or working with channel partners aligns well with their go-to-market model.
How do I time my application if my visa status is expiring soon?
If you're approaching the end of F-1 OPT, apply to Five9 with enough lead time for USCIS to process an H-1B petition before your authorization expires. Cap-subject H-1B petitions must be filed by April 1 for an October 1 start date, so working backward from that window is essential. If you're in a 60-day grace period between jobs, you can still interview and receive an offer, but your new employer must file before the grace period ends to maintain lawful status.
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