Five9 Visa Sponsorship Jobs USA
Five9 is a cloud contact center software company known for building enterprise-grade AI and automation products. It has an established visa sponsorship program that covers both work visas and permanent residence pathways, making it a solid target for international tech professionals seeking long-term opportunities in the U.S.
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Get Access To All JobsJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We are seeking a highly experienced Senior OpenStack DevOps Engineer to architect, implement, and support our community-driven OpenStack-based private cloud infrastructure. You will be directly responsible for ensuring the scalability, resilience, automation, and performance optimization of our cloud environment by leveraging Infrastructure-as-Code (IaC) tools like Ansible, and Terraform, or Pulumi.
This is a deeply technical role requiring expert-level understanding of OpenStack internals across major projects including Neutron, Octavia, Manila, Cinder, Nova, Ironic, and Glance. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications.
Key Responsibilities
- Design and implement multi-tenant OpenStack infrastructure aligned with open community standards, including network service isolation and tenant-aware resource scheduling.
- Automate the provisioning, lifecycle management, and configuration of OpenStack services and supporting components using Ansible, Terraform, or Pulumi.
- Extend and maintain integrations for core OpenStack services:
- Neutron: Custom network plugins/drivers, L2/L3 routing, BGP, DHCP, and tenant network segmentation (VLAN, VXLAN, Geneve).
- Octavia: HA load balancing with amphora and provider drivers, TLS offloading, Layer 4/7 routing.
- Manila: Share drivers for NFS/CIFS, tenant access control, storage backends.
- Cinder: Block storage provisioning, volume snapshots, multi-attach, backend tuning.
- Nova: Compute resource scheduling, NUMA/cpu pinning, SR-IOV and PCI passthrough.
- Ironic: Bare metal provisioning workflows, BIOS/IPMI automation, PXE and UEFI boot configuration.
- Glance: Image lifecycle management, backing store optimization, image caching strategies.
- Contribute to upstream OpenStack projects when needed (bug fixes, driver enhancements, documentation).
- Implement continuous delivery pipelines for OpenStack updates, including patch management, service upgrade testing, and rollback procedures.
- Develop automated monitoring, alerting, and healing mechanisms using GitOps principles and observability stacks (e.g., Prometheus, Loki, Grafana).
- Harden services for high availability, disaster recovery, and scale-out operations.
- Perform deep-dive troubleshooting and performance analysis of OpenStack services across control and data planes.
- Participate in on-call rotation, incident response, and root cause analysis for platform reliability issues.
Minimum Qualifications
- 5+ years of experience operating and automating large-scale OpenStack cloud environments, preferably in community-driven or upstream-contributing teams.
- Expert-level proficiency in Infrastructure-as-Code with Ansible, Terraform, or Pulumi.
- Strong hands-on knowledge of Neutron, Octavia, Manila, Cinder, Nova, Ironic, and Glance.
- Strong Linux (RHEL/CentOS/Ubuntu) systems engineering background with advanced scripting in Python, Bash, or Go.
- Fluency with Git, CI/CD pipelines, and automated test frameworks.
- Strong understanding of L2/L3 networking, SDN overlays (VXLAN, Geneve), load balancing (Octavia), and storage protocols (SDS) (iSCSI, NFS, CEPH).
- Demonstrated success building or maintaining multi-region or high-availability OpenStack clusters.
- Experience with container technologies (e.g., Docker) and orchestration tools (e.g., Kubernetes) is a plus.
- Ability to write technical documentation and contribute to community wikis or knowledge bases.
Preferred Qualifications
- Contributions to upstream OpenStack codebases or participation in SIGs/WGs.
- Familiarity with RBAC, Keystone federation, Barbican (secrets management), and Ceilometer/Gnocchi/Aodh.
- Understanding of security best practices for tenant isolation, microsegmentation, and compliance (e.g., CIS, NIST).
- Background in telco, edge cloud, or large enterprise infrastructure environments.
- Experience building and maintaining automated test environments for OpenStack upgrades and validation (e.g., Tempest, Rally, or custom test harnesses).
- Bachelor's degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered.
What You'll Get
- A collaborative team that's deeply invested in open source, community contribution, and infrastructure excellence.
- Complex technical challenges that require creative, scalable solutions.
- The opportunity to shape a next-generation private cloud platform built on true open infrastructure principles.
- Access to the latest tools, frameworks, and upstream project developments.
Skills and Attributes:
- Analytical Thinking & Problem Solving: Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions.
- Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders.
- Mentorship & Leadership: Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We are seeking a highly experienced Senior OpenStack DevOps Engineer to architect, implement, and support our community-driven OpenStack-based private cloud infrastructure. You will be directly responsible for ensuring the scalability, resilience, automation, and performance optimization of our cloud environment by leveraging Infrastructure-as-Code (IaC) tools like Ansible, and Terraform, or Pulumi.
This is a deeply technical role requiring expert-level understanding of OpenStack internals across major projects including Neutron, Octavia, Manila, Cinder, Nova, Ironic, and Glance. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications.
Key Responsibilities
- Design and implement multi-tenant OpenStack infrastructure aligned with open community standards, including network service isolation and tenant-aware resource scheduling.
- Automate the provisioning, lifecycle management, and configuration of OpenStack services and supporting components using Ansible, Terraform, or Pulumi.
- Extend and maintain integrations for core OpenStack services:
- Neutron: Custom network plugins/drivers, L2/L3 routing, BGP, DHCP, and tenant network segmentation (VLAN, VXLAN, Geneve).
- Octavia: HA load balancing with amphora and provider drivers, TLS offloading, Layer 4/7 routing.
- Manila: Share drivers for NFS/CIFS, tenant access control, storage backends.
- Cinder: Block storage provisioning, volume snapshots, multi-attach, backend tuning.
- Nova: Compute resource scheduling, NUMA/cpu pinning, SR-IOV and PCI passthrough.
- Ironic: Bare metal provisioning workflows, BIOS/IPMI automation, PXE and UEFI boot configuration.
- Glance: Image lifecycle management, backing store optimization, image caching strategies.
- Contribute to upstream OpenStack projects when needed (bug fixes, driver enhancements, documentation).
- Implement continuous delivery pipelines for OpenStack updates, including patch management, service upgrade testing, and rollback procedures.
- Develop automated monitoring, alerting, and healing mechanisms using GitOps principles and observability stacks (e.g., Prometheus, Loki, Grafana).
- Harden services for high availability, disaster recovery, and scale-out operations.
- Perform deep-dive troubleshooting and performance analysis of OpenStack services across control and data planes.
- Participate in on-call rotation, incident response, and root cause analysis for platform reliability issues.
Minimum Qualifications
- 5+ years of experience operating and automating large-scale OpenStack cloud environments, preferably in community-driven or upstream-contributing teams.
- Expert-level proficiency in Infrastructure-as-Code with Ansible, Terraform, or Pulumi.
- Strong hands-on knowledge of Neutron, Octavia, Manila, Cinder, Nova, Ironic, and Glance.
- Strong Linux (RHEL/CentOS/Ubuntu) systems engineering background with advanced scripting in Python, Bash, or Go.
- Fluency with Git, CI/CD pipelines, and automated test frameworks.
- Strong understanding of L2/L3 networking, SDN overlays (VXLAN, Geneve), load balancing (Octavia), and storage protocols (SDS) (iSCSI, NFS, CEPH).
- Demonstrated success building or maintaining multi-region or high-availability OpenStack clusters.
- Experience with container technologies (e.g., Docker) and orchestration tools (e.g., Kubernetes) is a plus.
- Ability to write technical documentation and contribute to community wikis or knowledge bases.
Preferred Qualifications
- Contributions to upstream OpenStack codebases or participation in SIGs/WGs.
- Familiarity with RBAC, Keystone federation, Barbican (secrets management), and Ceilometer/Gnocchi/Aodh.
- Understanding of security best practices for tenant isolation, microsegmentation, and compliance (e.g., CIS, NIST).
- Background in telco, edge cloud, or large enterprise infrastructure environments.
- Experience building and maintaining automated test environments for OpenStack upgrades and validation (e.g., Tempest, Rally, or custom test harnesses).
- Bachelor's degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered.
What You'll Get
- A collaborative team that's deeply invested in open source, community contribution, and infrastructure excellence.
- Complex technical challenges that require creative, scalable solutions.
- The opportunity to shape a next-generation private cloud platform built on true open infrastructure principles.
- Access to the latest tools, frameworks, and upstream project developments.
Skills and Attributes:
- Analytical Thinking & Problem Solving: Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions.
- Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders.
- Mentorship & Leadership: Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Job Roles at Five9
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Get Access To All JobsTips for Finding Five9 Visa Sponsorship Jobs USA
Target roles in engineering and product
Five9's sponsorship activity is concentrated in technical functions. Software engineers, data scientists, and product managers working on cloud and AI infrastructure are the most likely candidates for visa support. Align your application to these core areas.
Understand the full sponsorship spectrum
Five9 sponsors across multiple visa types, including H-1B and Green Card pathways. If you're on F-1 OPT or CPT, the company has supported those transitions too. Understanding which stage fits your status helps you frame your eligibility clearly in interviews.
Emphasize cloud and AI expertise
Five9 builds cloud-native contact center and AI automation products. Candidates who can speak directly to experience in these domains are more competitive for sponsored roles, where the business case for hiring internationally needs to be especially strong.
Ask about Green Card sponsorship early
Five9 has a strong track record of supporting employees through permanent residence. If long-term U.S. settlement is your goal, ask during the offer stage whether the role includes Green Card sponsorship and what the typical timeline looks like at the company.
Browse verified sponsoring roles before applying
Not every open role at Five9 will come with sponsorship. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and find roles at Five9 where international candidates have a realistic path to approval.
Prepare for a structured technical hiring process
Five9 runs a multi-stage interview process typical of enterprise SaaS companies. Sponsored candidates should be prepared to demonstrate strong technical depth early, since hiring managers need confidence in the hire before initiating any visa process internally.
Frequently Asked Questions
Does Five9 sponsor H-1B visas?
Yes, Five9 sponsors H-1B visas. The company has an active sponsorship program that extends to H-1B petitions for qualified candidates in technical and professional roles. If you're already on H-1B status and looking to transfer, Five9 can file an H-1B transfer, which lets you start working without waiting for a new approval.
What visa types does Five9 sponsor?
Five9 sponsors H-1B work visas, Green Card pathways including EB-2 and EB-3 classifications, and supports F-1 OPT and CPT for students completing degree programs. TN visas for Canadian and Mexican nationals are also part of the company's sponsorship scope, giving international candidates multiple routes depending on their background and status.
Which roles at Five9 are most likely to receive visa sponsorship?
Sponsorship at Five9 is most common in software engineering, cloud infrastructure, machine learning, and technical product roles. These are the functions where the company invests most heavily in specialized talent. Sales, support, and general administrative roles are less likely to include sponsorship, so applicants should focus on roles that align with Five9's core technology platform.
How do I find visa-sponsored jobs at Five9?
Migrate Mate lists open roles at verified sponsoring companies including Five9, with filters that let you search by visa type and sponsorship history. This makes it easier to identify positions where international candidates have a realistic shot, rather than applying broadly and finding out late in the process that sponsorship isn't available for a specific role.
How do I approach the interview process at Five9 as a visa-sponsored candidate?
Be transparent about your visa status early, ideally once you receive a recruiter screen. Five9 has an established process for sponsored hires, so there's no need to wait until an offer is made. Demonstrating strong technical fit in initial rounds is important, as the internal sponsorship approval typically follows the hiring team's recommendation rather than preceding it.