Engineering Jobs at Tata Consultancy Services with Visa Sponsorship
Tata Consultancy Services hires engineers across software development, systems integration, cloud infrastructure, and enterprise IT consulting. For international candidates, TCS has an established sponsorship process across multiple visa categories, making it one of the more accessible paths into U.S. engineering work for foreign nationals.
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Get Access To All JobsINTRODUCTION
L3 Infrastructure Engineer
ABOUT THE JOB
Must Have Technical/Functional Skills
• Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues.
• With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service.
• Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe.
• Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements.
ROLE AND RESPONSIBILITIES
Network (LAN, WAN and Wireless)
• Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification
• Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)
• TCP/IP, DHCP, Subnetting, VLAN, POE
• Experience with packet capturing example: Wire Shark
• Network maintenance, support and refresh
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Data Center (Server Room) Management
• Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.)
• Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Server Management
• Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair
• DHCP, DNS, Print Server, File Shares, Microsoft SCCM
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
• Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS
• Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware
• Knowledge of Server 2012/2016 Policy and Security Management
Critical plant floor hardware support
• Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.)
• ANDON and PLC (Programmable Logical Controls) support knowledge
• First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME’s)
• Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management
• Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time
• On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime
BASIC QUALIFICATIONS
• Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment
• Ready to travel to other Toyota sites/locations within the US to support on a short basis
• Strong team worker with professional demeanor and strong ethics
• Good written and oral communication skills are required
• Experience with remote control tools and remote support (off-site)
• Ongoing support of various Manufacturing computer systems
• Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects
• Change Management process
• Associate or bachelor’s degree in computer information systems, Computer Science or related field
• TMMBC English 50%-100% Competence
PREFERRED QUALIFICATIONS
• Experience and/or knowledge of PLC’s a plus
• Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition)
• Knowledge of iGear, Kepware, or other machine data gathering tools
• SQL Server database administration (backups, security, monitoring, etc.)
• Manage storage and backup systems
• Previous experience supporting a large corporate, manufacturing environment
• Experience supporting and troubleshooting Business and Mission Critical applications
• 3 to 5 years of experience performing Level 3 responsibilities
• Knowledge of Cisco Voice over IP hardware/software/server operation/configuration
• Provide technical assistance and support, and resolve problems related to the use of computer hardware and software
• Analyze, resolve, respond to, and document end user inquiries
• Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools
• Troubleshoot Operating System issue. Connection issues with LAN/WAN
• Update tickets with accurate and timely records of work performed, and resolution details
• Maintain and contribute to a knowledge base
• Coordinate hardware warranty repair
• Perform inventory management activities as required in coordination with asset management and other corporate groups
• Escalate to 3rd party vendors when necessary
• Responsible for raising and coordinating problem management issues
• Perform additional tasks (end user/infra related) when required
• Strong understanding and skills in SLA, KPI Management
• Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling
• In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology
• Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories
• Receives instructions from certified technicians and project managers to troubleshoot advanced issues
• Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment
• Primary responsibility to manage End User related incidents and requests
• Go to person for all plant IT related requests (Password resets, access etc. specific to plants)
COMPENSATION
- Base Salary Range: $70,000 to $80,000 Per Annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
INTRODUCTION
L3 Infrastructure Engineer
ABOUT THE JOB
Must Have Technical/Functional Skills
• Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues.
• With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service.
• Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe.
• Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements.
ROLE AND RESPONSIBILITIES
Network (LAN, WAN and Wireless)
• Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification
• Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)
• TCP/IP, DHCP, Subnetting, VLAN, POE
• Experience with packet capturing example: Wire Shark
• Network maintenance, support and refresh
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Data Center (Server Room) Management
• Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.)
• Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Server Management
• Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair
• DHCP, DNS, Print Server, File Shares, Microsoft SCCM
• Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
• Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS
• Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware
• Knowledge of Server 2012/2016 Policy and Security Management
Critical plant floor hardware support
• Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.)
• ANDON and PLC (Programmable Logical Controls) support knowledge
• First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME’s)
• Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management
• Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time
• On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime
BASIC QUALIFICATIONS
• Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment
• Ready to travel to other Toyota sites/locations within the US to support on a short basis
• Strong team worker with professional demeanor and strong ethics
• Good written and oral communication skills are required
• Experience with remote control tools and remote support (off-site)
• Ongoing support of various Manufacturing computer systems
• Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects
• Change Management process
• Associate or bachelor’s degree in computer information systems, Computer Science or related field
• TMMBC English 50%-100% Competence
PREFERRED QUALIFICATIONS
• Experience and/or knowledge of PLC’s a plus
• Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition)
• Knowledge of iGear, Kepware, or other machine data gathering tools
• SQL Server database administration (backups, security, monitoring, etc.)
• Manage storage and backup systems
• Previous experience supporting a large corporate, manufacturing environment
• Experience supporting and troubleshooting Business and Mission Critical applications
• 3 to 5 years of experience performing Level 3 responsibilities
• Knowledge of Cisco Voice over IP hardware/software/server operation/configuration
• Provide technical assistance and support, and resolve problems related to the use of computer hardware and software
• Analyze, resolve, respond to, and document end user inquiries
• Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools
• Troubleshoot Operating System issue. Connection issues with LAN/WAN
• Update tickets with accurate and timely records of work performed, and resolution details
• Maintain and contribute to a knowledge base
• Coordinate hardware warranty repair
• Perform inventory management activities as required in coordination with asset management and other corporate groups
• Escalate to 3rd party vendors when necessary
• Responsible for raising and coordinating problem management issues
• Perform additional tasks (end user/infra related) when required
• Strong understanding and skills in SLA, KPI Management
• Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling
• In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology
• Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories
• Receives instructions from certified technicians and project managers to troubleshoot advanced issues
• Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment
• Primary responsibility to manage End User related incidents and requests
• Go to person for all plant IT related requests (Password resets, access etc. specific to plants)
COMPENSATION
- Base Salary Range: $70,000 to $80,000 Per Annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
See all 112+ Engineering at Tata Consultancy Services jobs
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Get Access To All JobsTips for Finding Engineering Jobs at Tata Consultancy Services Jobs
Align your degree to TCS project tracks
TCS engineering roles are typically mapped to specific delivery verticals like banking tech, cloud migration, or ERP systems. Framing your degree and experience around one of these tracks makes it easier for their HR team to match you to a sponsorable role.
Prepare for a multi-round technical screening
TCS uses structured assessments, including coding tests and technical interviews, before extending offers. Have your data structures, system design fundamentals, and relevant platform certifications ready before you apply, not after you hear back.
Clarify CPT and OPT eligibility before your start date
TCS regularly hires students through F-1 CPT and OPT arrangements. Confirm with your international student office that your program allows CPT for the role type, since STEM OPT extensions require E-Verify enrollment, which TCS maintains as a federal contractor.
Use Migrate Mate to filter open TCS engineering roles by visa type
TCS posts engineering roles across dozens of locations, and not every position is tied to active sponsorship. Use Migrate Mate to browse current openings filtered by visa category so you're applying to roles where sponsorship is already confirmed.
Ask recruiters directly about PERM timing for your role
TCS sponsors Green Cards through PERM-based EB-2 and EB-3 pathways, but initiation timelines vary by role and location. During the offer stage, ask whether the position has a history of PERM filings so you can plan for the multi-year green card process realistically.
Engineering at Tata Consultancy Services jobs are hiring across the US. Find yours.
Find Engineering at Tata Consultancy Services JobsFrequently Asked Questions
Does Tata Consultancy Services sponsor H-1B visas for Engineers?
Yes, TCS sponsors H-1B visas for engineering roles. As one of the largest IT services firms operating in the U.S., TCS participates in the annual H-1B cap lottery each April. If you're on F-1 OPT, your application window needs to align with when your OPT authorization remains valid, since there's no flexibility on the lottery timeline once it closes.
How do I apply for Engineering jobs at Tata Consultancy Services?
Apply directly through the TCS careers portal or browse open roles on Migrate Mate, which filters by visa sponsorship availability. TCS engineering hiring typically involves an online assessment, followed by one or more technical interviews. Tailoring your resume to specific delivery areas, such as cloud, ERP, or digital transformation, improves your chances of moving past initial screening.
Which visa types does TCS commonly use for Engineering roles?
TCS sponsors H-1B visas for most full-time engineering hires and also works with F-1 OPT and CPT for students and recent graduates. For engineering roles with a longer-term scope, TCS has an established track record of initiating PERM-based Green Card sponsorship through EB-2 and EB-3 categories. TN visas are also used for qualified Canadian and Mexican engineers in eligible occupations.
What qualifications does TCS look for in Engineering candidates?
TCS engineering roles typically require a bachelor's degree in computer science, information technology, electrical engineering, or a related technical field. For H-1B eligibility, the role must qualify as a specialty occupation under USCIS standards, meaning the degree must be directly relevant to the job duties. Relevant certifications in platforms like AWS, Azure, Salesforce, or SAP can strengthen your application for project-aligned roles.
How long does the visa sponsorship process take at TCS?
For H-1B sponsorship, the timeline is tied to USCIS processing after the April lottery. Standard processing runs several months, though premium processing through USCIS can reduce adjudication to 15 business days for an additional fee. PERM-based Green Card sponsorship is a separate multi-year process. OPT-to-H-1B transitions require careful planning around your OPT expiration date and the 60-day grace period.
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