Supply Chain Operations Jobs at Flexport with Visa Sponsorship
Flexport hires Supply Chain Operations professionals to manage freight coordination, carrier relationships, and logistics workflows across global trade lanes. The company sponsors visas for this function, making it a realistic target if you're on F-1 OPT, H-1B, or pursuing permanent residence through employment-based categories.
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Get Access To All JobsAbout Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity: Flexport is seeking a Manager, Carrier Operations to drive the tactical execution and day-to-day performance of our parcel transportation network. Reporting directly to the Senior Manager of Carrier Operations, you will be the front-line lead for carrier accountability, ensuring our partners meet the rigorous On-Time Delivery (OTD) and On-Time Pickup (OTP) standards our merchants expect. You will turn performance data into action and maintain the operational pulse of the network.
What You Will Do:
Execute Carrier Performance & Accountability
- Daily Operational Lead: Serve as the primary point of contact for day-to-day engagements with national and regional carriers.
- Performance Monitoring: Conduct weekly carrier sessions and monthly deep-dives to track compliance with SLAs, focusing specifically on OTP and OTD excellence.
- Rapid Resolution: Act as the first point of escalation for real-time performance issues, executing recovery programs to mitigate merchant impact.
- Dashboard Management: Maintain and utilize reporting dashboards to ensure partners are consistently meeting performance thresholds.
Support Strategic Initiatives & Procurement
- RFP Support: Assist the Senior Manager in the execution of RFPs by gathering requirements and validating carrier data for parcel and regional delivery modes.
- Financial Integrity: Perform regular audits of carrier invoices to identify discrepancies and ensure billing accuracy across the network.
- Operational Implementation: Help execute "Special Ops" and strategic initiatives by translating long-term plans into actionable daily tasks.
Cross-Functional Collaboration
- Bridge Tech & Ops: Work with internal Product and Engineering teams to troubleshoot tool issues and provide feedback on operational pain points.
- Warehouse Alignment: Partner closely with Warehouse and Fulfillment teams to ensure smooth hand-offs at injection points.
- SOP Development: Draft and update Standard Operating Procedures (SOPs) for new carrier integrations and compliance frameworks.
What You’ll Need:
- Experience: 4-6+ years of experience in transportation, logistics, or supply chain operations, with a focus on parcel or trucking networks.
- Carrier Management: Proven experience in a "front-line" role managing carrier performance and holding partners accountable to SLAs.
- Data Proficiency: Strong ability to use SQL and BI tools (Looker, Tableau) to analyze parcel data and track KPIs.
- Problem Solving: A proactive mindset with the ability to handle high-pressure escalations and navigate operational ambiguity.
- Communication: Strong professional communication skills to manage external partners firmly and collaborate effectively with internal teams.
- Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field.
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and/or training.
The US base salary range for this position (this does not include bonus, equity and benefits): $80,000 - $102,000 USD
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity: Flexport is seeking a Manager, Carrier Operations to drive the tactical execution and day-to-day performance of our parcel transportation network. Reporting directly to the Senior Manager of Carrier Operations, you will be the front-line lead for carrier accountability, ensuring our partners meet the rigorous On-Time Delivery (OTD) and On-Time Pickup (OTP) standards our merchants expect. You will turn performance data into action and maintain the operational pulse of the network.
What You Will Do:
Execute Carrier Performance & Accountability
- Daily Operational Lead: Serve as the primary point of contact for day-to-day engagements with national and regional carriers.
- Performance Monitoring: Conduct weekly carrier sessions and monthly deep-dives to track compliance with SLAs, focusing specifically on OTP and OTD excellence.
- Rapid Resolution: Act as the first point of escalation for real-time performance issues, executing recovery programs to mitigate merchant impact.
- Dashboard Management: Maintain and utilize reporting dashboards to ensure partners are consistently meeting performance thresholds.
Support Strategic Initiatives & Procurement
- RFP Support: Assist the Senior Manager in the execution of RFPs by gathering requirements and validating carrier data for parcel and regional delivery modes.
- Financial Integrity: Perform regular audits of carrier invoices to identify discrepancies and ensure billing accuracy across the network.
- Operational Implementation: Help execute "Special Ops" and strategic initiatives by translating long-term plans into actionable daily tasks.
Cross-Functional Collaboration
- Bridge Tech & Ops: Work with internal Product and Engineering teams to troubleshoot tool issues and provide feedback on operational pain points.
- Warehouse Alignment: Partner closely with Warehouse and Fulfillment teams to ensure smooth hand-offs at injection points.
- SOP Development: Draft and update Standard Operating Procedures (SOPs) for new carrier integrations and compliance frameworks.
What You’ll Need:
- Experience: 4-6+ years of experience in transportation, logistics, or supply chain operations, with a focus on parcel or trucking networks.
- Carrier Management: Proven experience in a "front-line" role managing carrier performance and holding partners accountable to SLAs.
- Data Proficiency: Strong ability to use SQL and BI tools (Looker, Tableau) to analyze parcel data and track KPIs.
- Problem Solving: A proactive mindset with the ability to handle high-pressure escalations and navigate operational ambiguity.
- Communication: Strong professional communication skills to manage external partners firmly and collaborate effectively with internal teams.
- Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field.
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and/or training.
The US base salary range for this position (this does not include bonus, equity and benefits): $80,000 - $102,000 USD
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
See all 48+ Supply Chain Operations at Flexport jobs
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Get Access To All JobsTips for Finding Supply Chain Operations Jobs at Flexport Jobs
Frame your experience around freight operations
Flexport's Supply Chain Operations roles center on ocean, air, and trucking freight coordination. Highlight hands-on experience with carrier management, customs brokerage workflows, or freight forwarding systems rather than generic supply chain planning or procurement background.
Confirm OPT eligibility before applying
If you're on F-1 OPT, verify your STEM extension eligibility and remaining authorized period before submitting. Flexport is E-Verify enrolled, so your employment authorization will be confirmed through that system from day one.
Target roles that map to your visa category
H-1B sponsorship for Supply Chain Operations typically requires the role to qualify as a specialty occupation under USCIS standards. Roles with defined analytical or technology components, like network optimization or trade compliance, tend to meet that threshold more cleanly than generalist coordinator positions.
Search open roles through Migrate Mate
Filter Supply Chain Operations openings at Flexport by visa type using Migrate Mate. This lets you see which roles have active sponsorship history, so you apply to positions already aligned with your authorization status rather than finding out after the interview.
Prepare your credentials for PERM documentation early
If your goal is an EB-2 or EB-3 Green Card through Flexport, the DOL PERM process requires documented proof of your qualifications. Gather foreign degree equivalency evaluations and employment verification letters before your offer stage, not after.
Understand the H-1B timeline relative to your start date
Cap-subject H-1B petitions filed in April have an October 1 start date. If Flexport extends an offer in summer, confirm whether they'll file a cap-exempt petition, bridge your OPT, or adjust the start date accordingly to avoid a gap in work authorization.
Supply Chain Operations at Flexport jobs are hiring across the US. Find yours.
Find Supply Chain Operations at Flexport JobsFrequently Asked Questions
Does Flexport sponsor H-1B visas for Supply Chain Operations?
Yes, Flexport sponsors H-1B visas for Supply Chain Operations roles where the position qualifies as a specialty occupation under USCIS criteria. Roles with a defined analytical, technology, or trade compliance component typically meet this standard. Generalist coordinator positions may face more scrutiny, so reviewing the specific job description before applying is worthwhile.
How do I apply for Supply Chain Operations jobs at Flexport?
You can browse open Supply Chain Operations positions at Flexport directly through Migrate Mate, which filters roles by visa sponsorship type so you can confirm your authorization status is supported before applying. From there, applications are submitted through Flexport's careers portal. Tailoring your resume to freight operations and logistics technology will strengthen your candidacy.
Which visa types does Flexport sponsor for Supply Chain Operations roles?
Flexport sponsors H-1B visas for qualifying Supply Chain Operations roles and supports F-1 OPT and CPT for students and recent graduates. For candidates pursuing long-term work authorization, Flexport has a track record of sponsoring EB-2 and EB-3 employment-based Green Card petitions. TN visa holders in eligible professional categories under the USMCA may also be considered.
What qualifications does Flexport expect for Supply Chain Operations roles?
Most Supply Chain Operations roles at Flexport require a bachelor's degree in supply chain, logistics, business, or a related field. Practical experience with freight forwarding, customs processes, or logistics platforms like TMS or ERP systems is valued. For H-1B sponsorship specifically, the role must require at least a bachelor's degree in a directly related field to qualify as a specialty occupation under USCIS standards.
How do I plan the timeline for H-1B sponsorship at Flexport?
If you need cap-subject H-1B sponsorship, Flexport would register you during the March lottery window for an October 1 start date. If you're on F-1 OPT expiring before October, confirm whether your STEM extension covers the gap. USCIS premium processing, which currently runs 15 business days, can accelerate approval if your start date is time-sensitive.
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