Operations Jobs at Flexport with Visa Sponsorship
Flexport hires for Operations roles across freight coordination, customs brokerage, and supply chain execution. The company has a consistent track record of sponsoring work visas for qualified Operations candidates, making it a realistic target if you're on H-1B, OPT, or TN status and building a logistics career in the U.S.
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Get Access To All JobsAbout Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity: Flexport is seeking a Manager, Carrier Operations to drive the tactical execution and day-to-day performance of our parcel transportation network. Reporting directly to the Senior Manager of Carrier Operations, you will be the front-line lead for carrier accountability, ensuring our partners meet the rigorous On-Time Delivery (OTD) and On-Time Pickup (OTP) standards our merchants expect. You will turn performance data into action and maintain the operational pulse of the network.
What You Will Do:
Execute Carrier Performance & Accountability
- Daily Operational Lead: Serve as the primary point of contact for day-to-day engagements with national and regional carriers.
- Performance Monitoring: Conduct weekly carrier sessions and monthly deep-dives to track compliance with SLAs, focusing specifically on OTP and OTD excellence.
- Rapid Resolution: Act as the first point of escalation for real-time performance issues, executing recovery programs to mitigate merchant impact.
- Dashboard Management: Maintain and utilize reporting dashboards to ensure partners are consistently meeting performance thresholds.
Support Strategic Initiatives & Procurement
- RFP Support: Assist the Senior Manager in the execution of RFPs by gathering requirements and validating carrier data for parcel and regional delivery modes.
- Financial Integrity: Perform regular audits of carrier invoices to identify discrepancies and ensure billing accuracy across the network.
- Operational Implementation: Help execute "Special Ops" and strategic initiatives by translating long-term plans into actionable daily tasks.
Cross-Functional Collaboration
- Bridge Tech & Ops: Work with internal Product and Engineering teams to troubleshoot tool issues and provide feedback on operational pain points.
- Warehouse Alignment: Partner closely with Warehouse and Fulfillment teams to ensure smooth hand-offs at injection points.
- SOP Development: Draft and update Standard Operating Procedures (SOPs) for new carrier integrations and compliance frameworks.
What You’ll Need:
- Experience: 4-6+ years of experience in transportation, logistics, or supply chain operations, with a focus on parcel or trucking networks.
- Carrier Management: Proven experience in a "front-line" role managing carrier performance and holding partners accountable to SLAs.
- Data Proficiency: Strong ability to use SQL and BI tools (Looker, Tableau) to analyze parcel data and track KPIs.
- Problem Solving: A proactive mindset with the ability to handle high-pressure escalations and navigate operational ambiguity.
- Communication: Strong professional communication skills to manage external partners firmly and collaborate effectively with internal teams.
- Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field.
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and/or training.
The US base salary range for this position (this does not include bonus, equity and benefits): $80,000 - $102,000 USD
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity: Flexport is seeking a Manager, Carrier Operations to drive the tactical execution and day-to-day performance of our parcel transportation network. Reporting directly to the Senior Manager of Carrier Operations, you will be the front-line lead for carrier accountability, ensuring our partners meet the rigorous On-Time Delivery (OTD) and On-Time Pickup (OTP) standards our merchants expect. You will turn performance data into action and maintain the operational pulse of the network.
What You Will Do:
Execute Carrier Performance & Accountability
- Daily Operational Lead: Serve as the primary point of contact for day-to-day engagements with national and regional carriers.
- Performance Monitoring: Conduct weekly carrier sessions and monthly deep-dives to track compliance with SLAs, focusing specifically on OTP and OTD excellence.
- Rapid Resolution: Act as the first point of escalation for real-time performance issues, executing recovery programs to mitigate merchant impact.
- Dashboard Management: Maintain and utilize reporting dashboards to ensure partners are consistently meeting performance thresholds.
Support Strategic Initiatives & Procurement
- RFP Support: Assist the Senior Manager in the execution of RFPs by gathering requirements and validating carrier data for parcel and regional delivery modes.
- Financial Integrity: Perform regular audits of carrier invoices to identify discrepancies and ensure billing accuracy across the network.
- Operational Implementation: Help execute "Special Ops" and strategic initiatives by translating long-term plans into actionable daily tasks.
Cross-Functional Collaboration
- Bridge Tech & Ops: Work with internal Product and Engineering teams to troubleshoot tool issues and provide feedback on operational pain points.
- Warehouse Alignment: Partner closely with Warehouse and Fulfillment teams to ensure smooth hand-offs at injection points.
- SOP Development: Draft and update Standard Operating Procedures (SOPs) for new carrier integrations and compliance frameworks.
What You’ll Need:
- Experience: 4-6+ years of experience in transportation, logistics, or supply chain operations, with a focus on parcel or trucking networks.
- Carrier Management: Proven experience in a "front-line" role managing carrier performance and holding partners accountable to SLAs.
- Data Proficiency: Strong ability to use SQL and BI tools (Looker, Tableau) to analyze parcel data and track KPIs.
- Problem Solving: A proactive mindset with the ability to handle high-pressure escalations and navigate operational ambiguity.
- Communication: Strong professional communication skills to manage external partners firmly and collaborate effectively with internal teams.
- Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field.
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and/or training.
The US base salary range for this position (this does not include bonus, equity and benefits): $80,000 - $102,000 USD
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
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Get Access To All JobsTips for Finding Operations Jobs at Flexport Jobs
Frame your logistics credentials for U.S. standards
Flexport Operations roles often require customs, freight forwarding, or trade compliance knowledge. If your credentials are from outside the U.S., get a credential evaluation through a NACES-member service before applying so your background reads clearly to hiring managers.
Target roles that map to specialty occupation criteria
H-1B eligibility hinges on whether the role qualifies as a specialty occupation. For Operations at Flexport, positions tied to customs brokerage, trade compliance, or supply chain analytics have a stronger case than generalist coordinator titles when USCIS reviews the petition.
Use Migrate Mate to filter Flexport Operations openings by visa type
Flexport posts Operations roles across several functions, and not all are equally sponsorship-friendly. Migrate Mate lets you filter Flexport listings by visa category so you're only applying to roles that match your specific status, whether that's OPT, TN, or H-1B.
Confirm LCA filing timing before accepting an offer
Your employer must file a certified Labor Condition Application with DOL before USCIS can process your H-1B petition. At Flexport, ask your recruiter early whether they've initiated this step, since LCA certification delays can push your start date by several weeks.
Highlight cross-border operations experience in your application
Flexport's core business is international freight, so Operations candidates with hands-on experience in customs clearance, incoterms, or multi-modal logistics stand out. Make that experience explicit in your resume rather than burying it under generic supply chain language.
Plan your OPT-to-H-1B transition around the April lottery window
If you're on F-1 OPT targeting a full-time Operations role at Flexport, the H-1B cap registration opens in March each year. Work backward from that date so your offer letter, I-129 preparation, and USCIS registration all align before the window closes.
Operations at Flexport jobs are hiring across the US. Find yours.
Find Operations at Flexport JobsFrequently Asked Questions
Does Flexport sponsor H-1B visas for Operations roles?
Yes, Flexport sponsors H-1B visas for Operations positions. The strongest cases are roles with defined degree requirements in fields like supply chain management, logistics, or trade compliance, since USCIS requires the position to qualify as a specialty occupation. Generalist coordinator titles can face more scrutiny, so it's worth confirming the specific job title and its requirements with your recruiter before accepting an offer.
Which visa types are commonly used for Operations roles at Flexport?
Flexport sponsors H-1B, F-1 OPT, F-1 CPT, TN, and Green Card pathways including EB-2 and EB-3 for eligible Operations employees. TN visas are available to Canadian and Mexican nationals in qualifying professional categories. F-1 OPT is common for recent graduates entering operations analyst or coordinator roles, with H-1B sponsorship pursued once OPT authorization is running out.
What qualifications and experience does Flexport expect for Operations roles?
Flexport typically looks for candidates with backgrounds in freight forwarding, customs brokerage, supply chain operations, or trade compliance. Familiarity with international shipping processes, incoterms, and freight management systems is a practical advantage. For H-1B sponsorship, having a relevant bachelor's degree in logistics, supply chain, business, or a related field strengthens the specialty occupation argument USCIS evaluates during petition review.
How do I apply for Operations jobs at Flexport?
You can browse and apply for Flexport Operations openings directly through Migrate Mate, which filters listings by visa sponsorship type so you can identify roles that match your immigration status before applying. When you apply, tailor your resume to Flexport's freight and logistics focus, emphasizing cross-border operations experience, customs knowledge, or supply chain analytics. Following up with the recruiting team about sponsorship early in the process avoids surprises at the offer stage.
How do I time my application to Flexport around my visa status?
Timing depends on your current status. If you're on F-1 OPT, start engaging Flexport at least six months before your OPT expires so there's enough runway for H-1B cap registration, which opens each March for an October 1 start. TN holders can change employers more quickly since TN status doesn't involve a lottery. For any status, confirm Flexport has started the DOL Labor Condition Application process before your start date is locked in.
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