Operations Jobs at Deloitte with Visa Sponsorship
Deloitte hires for Operations roles across consulting, managed services, and internal business functions, with positions ranging from project delivery and process improvement to supply chain and technology operations. The firm has a well-established infrastructure for sponsoring work visas, making it a realistic target for international candidates in this function.
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Get Access To All JobsINTRODUCTION
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on May 31, 2026.
ROLE AND RESPONSIBILITIES
As a Senior Manager in our Digital Foundry, Operate, & Innovation Consulting group, you'll oversee teams of architects and solution professionals delivering large-scale BPO and BPaaS platform solutions to our insurance clients.
Client and Account Management:
Manage day to day interactions with executive clients and sponsors, and Deloitte account team leaders.
Delivery:
Manage and deliver client engagements encompassing implementation, operation, and continuous innovation of strategic technology platforms at scale. Responsibilities include, among others:
- Managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.
- Managing operational performance including SLAs, efficiency measures, demand planning, and profitability.
Business Development:
Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies including creative deal constructs to include Operate and potentially also Advise and Implement.
People Development:
Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices.
THE TEAM
Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manage innovation and assets, and commercialize IP to drive growth across all Customer offerings.
BASIC QUALIFICATIONS
- 10+ years of consulting and/or Customer operate/implementation experience, with a significant focus on the insurance industry
- 5+ years experience in BPO (Business Process Outsourcing) and/or BPaaS (Business Process as a Service) related to insurance operations
- 5+ years managing third party advisors
- 5+ years of leadership experience in defining global resource/coverage mixes and plans, leverage models, productivity models, and in driving approaches for automated solutions such as ticketing and monitoring
- Bachelor's degree or equivalent professional experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
PREFERRED QUALIFICATIONS
- Master's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience
- 5+ years' experience managing global service delivery from multiple centers
- 5+ years of experience applying SDLC methodologies (Agile, SCRUM, RUP, other)
- 3+ years' experience in an industry vertical (i.e. Financial Services, Life Sciences, Manufacturing, Technology, Retail, Media, etc.)
- 8+ years' experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $167,000 to $307,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Customer_US DFO_US
INTRODUCTION
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting for this role ends on May 31, 2026.
ROLE AND RESPONSIBILITIES
As a Senior Manager in our Digital Foundry, Operate, & Innovation Consulting group, you'll oversee teams of architects and solution professionals delivering large-scale BPO and BPaaS platform solutions to our insurance clients.
Client and Account Management:
Manage day to day interactions with executive clients and sponsors, and Deloitte account team leaders.
Delivery:
Manage and deliver client engagements encompassing implementation, operation, and continuous innovation of strategic technology platforms at scale. Responsibilities include, among others:
- Managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.
- Managing operational performance including SLAs, efficiency measures, demand planning, and profitability.
Business Development:
Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies including creative deal constructs to include Operate and potentially also Advise and Implement.
People Development:
Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices.
THE TEAM
Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manage innovation and assets, and commercialize IP to drive growth across all Customer offerings.
BASIC QUALIFICATIONS
- 10+ years of consulting and/or Customer operate/implementation experience, with a significant focus on the insurance industry
- 5+ years experience in BPO (Business Process Outsourcing) and/or BPaaS (Business Process as a Service) related to insurance operations
- 5+ years managing third party advisors
- 5+ years of leadership experience in defining global resource/coverage mixes and plans, leverage models, productivity models, and in driving approaches for automated solutions such as ticketing and monitoring
- Bachelor's degree or equivalent professional experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
PREFERRED QUALIFICATIONS
- Master's degree in computer science, information systems, or other technology-related field or equivalent number of years of experience
- 5+ years' experience managing global service delivery from multiple centers
- 5+ years of experience applying SDLC methodologies (Agile, SCRUM, RUP, other)
- 3+ years' experience in an industry vertical (i.e. Financial Services, Life Sciences, Manufacturing, Technology, Retail, Media, etc.)
- 8+ years' experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $167,000 to $307,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Customer_US DFO_US
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Get Access To All JobsTips for Finding Operations Jobs at Deloitte Jobs
Align your resume to Deloitte's delivery frameworks
Deloitte Operations roles are evaluated against consulting competencies like lean process design, client delivery, and cross-functional project management. Frame your experience around measurable outcomes and structured methodologies, not just job duties.
Target roles tied to specific service lines
Deloitte organizes Operations hiring under service lines like Government and Public Services, Technology, and Strategy. Applying within a defined practice increases your chances of landing with a team that has an established sponsorship process and recurring international hiring.
Clarify your visa category before the offer stage
Deloitte sponsors H-1B, H-1B1, E-3, and Green Card pathways including EB-2 and EB-3. Know which category applies to your nationality and degree before your first recruiter call so you can address sponsorship directly without stalling the process later.
Use Migrate Mate to filter open Operations roles
Deloitte posts Operations openings across multiple portals and practice areas, which makes tracking them manually inefficient. Use Migrate Mate to surface roles confirmed for visa sponsorship, so you're only spending time on positions where your immigration status won't be a blocker.
Prepare for a structured behavioral interview process
Deloitte uses a competency-based interview format for Operations candidates. Practice answering questions about process improvement, stakeholder management, and ambiguous problem-solving using structured frameworks, since interviewers score responses against defined leadership and delivery criteria.
Understand the LCA filing timeline before your start date
Your employer must file a certified Labor Condition Application with the DOL before USCIS can process your H-1B petition. Factor in four to eight weeks for LCA certification and USCIS processing when negotiating your start date with Deloitte's recruiting team.
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Find Operations at Deloitte JobsFrequently Asked Questions
Does Deloitte sponsor H-1B visas for Operations roles?
Yes, Deloitte sponsors H-1B visas for qualifying Operations positions. Sponsorship is handled through Deloitte's internal immigration team, which works with outside counsel to manage filings. Eligibility depends on the specific role, your degree field, and whether the position qualifies as a specialty occupation under USCIS standards. Roles in project management, process consulting, and technology operations have historically met that bar.
How do I apply for Operations jobs at Deloitte?
Applications go through Deloitte's careers portal, where you can filter by function and location. Operations roles are often nested under service lines like Consulting, Government and Public Services, or Technology. If you need visa sponsorship, confirm the role's eligibility before applying. Migrate Mate surfaces Deloitte Operations openings confirmed for sponsorship, which saves time filtering roles that won't proceed for international candidates.
Which visa types does Deloitte commonly use for Operations positions?
Deloitte sponsors H-1B visas for most international Operations hires, along with H-1B1 for Chilean and Singaporean nationals and E-3 for Australian citizens. For candidates pursuing permanent residency, Deloitte also supports EB-2 and EB-3 Green Card sponsorship, typically after an initial period of employment. The right category depends on your nationality, degree, and the specific role's requirements.
What qualifications does Deloitte expect for Operations roles?
Most Operations roles at Deloitte require a bachelor's degree in a relevant field such as business, engineering, supply chain, or information systems. Consulting-focused positions often expect prior experience with process improvement methodologies like Lean or Six Sigma. Senior roles typically require demonstrated client-facing experience or prior consulting background. Your degree field must align with the role for USCIS specialty occupation purposes.
How long does the visa sponsorship process take at Deloitte?
For H-1B sponsorship, Deloitte must first file a Labor Condition Application with the DOL, which takes roughly two to four weeks, followed by the USCIS petition. Standard USCIS processing runs three to six months. Premium processing, available for an additional government fee, cuts that to around fifteen business days. Build at least three to four months into your timeline from offer acceptance to work authorization.
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