Operations Jobs at Ryder System with Visa Sponsorship
Operations jobs at Ryder System encompass fleet management, logistics coordination, and supply chain execution across a large national footprint. Ryder has a consistent track record of sponsoring visa candidates for operations functions, making it a realistic target if you're building a long-term U.S. career in logistics and transportation services.
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Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
Summary
The Operations Manager I manage the operations and personnel for locations with up to 130 equivalent truck units. May have Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians and Service Employees to support the needs of assigned location. The Operations Manager I must be able to accomplish results and ensure business objectives and labor requirements are met. The Operations Manager I is responsible for ensuring the customer's needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business measured through leadership competencies and business metrics. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all FMS Shop positions, the Operations Manager I is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position to prepare incumbents for the Operations Manager II role.
Essential Functions
-
Operations Management: Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair. Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours. Responsible for work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval. Oversee the execution of the Automated Planning System (APS).
-
Labor Management: Provides management, training and development of all personnel assigned. Responsible for Performance Management of all assigned personnel. Responsible for successful development and execution of the Technical Training Plan in coordination with the Field Training Team. Ensure TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends. Responsible for Recruiting, Hiring, On-boarding, Payroll, and Succession Planning.
-
Customer Management: Directly responsible for customer relationship management to include issue resolutions, customer satisfaction, and retention, as well as ensuring vehicle uptime. Responsible for optimizing vehicle maintenance cycle time and ensuring that the shop meets or exceeds Delivered in Time Promised objectives based upon customer requirements. Responsible for ensuring complete execution of the Customer Communication Protocol. Collaborate with Sales Team to develop the service requirement section of the Customer Care Plan to ensure effective delivery of service. Conduct customer visits and annual reviews as required by the Customer Care Plan. Responsible for Customer Retention and Maintenance CSI through optimal execution of the Maintenance Promise.
-
Asset Management: Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 6S standards throughout the shop. Responsible for the execution of Asset Management initiatives at the shop level. Evaluates needs and makes recommendation for shop tooling and equipment requirements. Management and oversight of vehicle specifications and vehicle in-service/out-service process. Provide input during business unit asset management review. Ensure all vehicles have required specifications in SAM. Responsible for Parts Inventory management, policies and procedures. Collaborate with Rental in scheduling PM’s, utilization of assets to be ready at all times, subs, VMI, and wash log.
-
Quality Management: Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews on non-PM work. Lead breakdown root cause analysis process, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center. Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized. Responsible for all Mandatory Compliance items at the Shop Level as identified on the Quality Review inspection list. Accountable for all Quality Metrics within the Shop. Develop and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs. Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements. Responsible for ensuring a safe workplace and providing guidance for all safety efforts and initiatives. Ensure Cleanliness and quality of repair for all maintained vehicles. Comply with Safety, State, and EPA regulations and requirements.
-
Financial Management: Responsible for ensuring shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfaction. Responsible for implementing cost control measures related to maintenance operations budget and location P&L statement to meet financial objectives. Directly responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets. Responsible for the optimization of net maintenance cost per unit. Work with vendor sourcing group to identify potential and preferred vendors for specific facilities and vehicle maintenance services. Responsible for ensuring accuracy of third party invoices and the quality of worked outsourced to vendors. Responsible for Payroll, Purchase Order approval and invoice reconciliation, and fuel reconciliation, all liquid inventories to include fuel, DEF and oil. Responsible for the customer bill back process to include identification, review and approval of bill back opportunities. Responsible for ensuring proper documentation and explanation/ reporting of re-billable activity. Responsible for the Warranty process and maximizing Warranty recovery in the shop. Ensure data integrity in the shop management online system.
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Ability to professionally represent Ryder and competently interact with customer management required.
- Capacity to understand labor, financial, operating, quality, safety and asset processes and related metrics.
- Strong sense of personal accountability and a proven track record of achieving desired results.
- Ability to communicate effectively both verbally and in writing.
- Competent in basic computer skills and in a Microsoft Office environment.
- Ability to work with reporting systems to pull data for analysis and decision making is strongly preferred.
- Experience using Microsoft word and excel intermediate preferred.
- Experience with Fleet Management Software preferred.
- Maintenance and Technical experience in a shop environment preferred.
Qualifications
H.S. diploma/GED required.
Associate's degree preferred.
Bachelor's degree preferred.
Two (2) years or more experience in an operations environment or demonstrated success in a Ryder role required.
0 to One (1) year Supervisory experience required.
Travel
1-10%
Safety Sensitive
Non-Regulated Tech
DOT Regulated: No
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
- Comprehensive training and the ability to continue your professional development
- Regional and local Ryder resources to help guide and support as we grow this offering.
- The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
- Additional day of Paid Time Off for Military Veterans.
Job Category: Maintenance
Our Culture & Commitment:
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range: 77500
Maximum Pay Range: 77500
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
MOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
Summary
The Operations Manager I manage the operations and personnel for locations with up to 130 equivalent truck units. May have Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians and Service Employees to support the needs of assigned location. The Operations Manager I must be able to accomplish results and ensure business objectives and labor requirements are met. The Operations Manager I is responsible for ensuring the customer's needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business measured through leadership competencies and business metrics. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all FMS Shop positions, the Operations Manager I is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position to prepare incumbents for the Operations Manager II role.
Essential Functions
-
Operations Management: Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair. Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours. Responsible for work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval. Oversee the execution of the Automated Planning System (APS).
-
Labor Management: Provides management, training and development of all personnel assigned. Responsible for Performance Management of all assigned personnel. Responsible for successful development and execution of the Technical Training Plan in coordination with the Field Training Team. Ensure TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends. Responsible for Recruiting, Hiring, On-boarding, Payroll, and Succession Planning.
-
Customer Management: Directly responsible for customer relationship management to include issue resolutions, customer satisfaction, and retention, as well as ensuring vehicle uptime. Responsible for optimizing vehicle maintenance cycle time and ensuring that the shop meets or exceeds Delivered in Time Promised objectives based upon customer requirements. Responsible for ensuring complete execution of the Customer Communication Protocol. Collaborate with Sales Team to develop the service requirement section of the Customer Care Plan to ensure effective delivery of service. Conduct customer visits and annual reviews as required by the Customer Care Plan. Responsible for Customer Retention and Maintenance CSI through optimal execution of the Maintenance Promise.
-
Asset Management: Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 6S standards throughout the shop. Responsible for the execution of Asset Management initiatives at the shop level. Evaluates needs and makes recommendation for shop tooling and equipment requirements. Management and oversight of vehicle specifications and vehicle in-service/out-service process. Provide input during business unit asset management review. Ensure all vehicles have required specifications in SAM. Responsible for Parts Inventory management, policies and procedures. Collaborate with Rental in scheduling PM’s, utilization of assets to be ready at all times, subs, VMI, and wash log.
-
Quality Management: Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews on non-PM work. Lead breakdown root cause analysis process, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center. Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized. Responsible for all Mandatory Compliance items at the Shop Level as identified on the Quality Review inspection list. Accountable for all Quality Metrics within the Shop. Develop and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs. Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements. Responsible for ensuring a safe workplace and providing guidance for all safety efforts and initiatives. Ensure Cleanliness and quality of repair for all maintained vehicles. Comply with Safety, State, and EPA regulations and requirements.
-
Financial Management: Responsible for ensuring shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfaction. Responsible for implementing cost control measures related to maintenance operations budget and location P&L statement to meet financial objectives. Directly responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets. Responsible for the optimization of net maintenance cost per unit. Work with vendor sourcing group to identify potential and preferred vendors for specific facilities and vehicle maintenance services. Responsible for ensuring accuracy of third party invoices and the quality of worked outsourced to vendors. Responsible for Payroll, Purchase Order approval and invoice reconciliation, and fuel reconciliation, all liquid inventories to include fuel, DEF and oil. Responsible for the customer bill back process to include identification, review and approval of bill back opportunities. Responsible for ensuring proper documentation and explanation/ reporting of re-billable activity. Responsible for the Warranty process and maximizing Warranty recovery in the shop. Ensure data integrity in the shop management online system.
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Ability to professionally represent Ryder and competently interact with customer management required.
- Capacity to understand labor, financial, operating, quality, safety and asset processes and related metrics.
- Strong sense of personal accountability and a proven track record of achieving desired results.
- Ability to communicate effectively both verbally and in writing.
- Competent in basic computer skills and in a Microsoft Office environment.
- Ability to work with reporting systems to pull data for analysis and decision making is strongly preferred.
- Experience using Microsoft word and excel intermediate preferred.
- Experience with Fleet Management Software preferred.
- Maintenance and Technical experience in a shop environment preferred.
Qualifications
H.S. diploma/GED required.
Associate's degree preferred.
Bachelor's degree preferred.
Two (2) years or more experience in an operations environment or demonstrated success in a Ryder role required.
0 to One (1) year Supervisory experience required.
Travel
1-10%
Safety Sensitive
Non-Regulated Tech
DOT Regulated: No
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
- Comprehensive training and the ability to continue your professional development
- Regional and local Ryder resources to help guide and support as we grow this offering.
- The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
- Additional day of Paid Time Off for Military Veterans.
Job Category: Maintenance
Our Culture & Commitment:
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range: 77500
Maximum Pay Range: 77500
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
See all 30+ Operations Jobs at Ryder System
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Operations Jobs at Ryder System.
Get Access To All JobsTips for Finding Operations Jobs at Ryder System
Frame your credentials around U.S. logistics standards
Ryder evaluates operations candidates against U.S. supply chain benchmarks, not international equivalents. Translate your experience into terms like fleet utilization, DOT compliance, or last-mile logistics before you apply, so your background reads clearly to a domestic hiring team.
Target roles tied to Ryder's fleet and supply chain verticals
Ryder's operations hiring concentrates in fleet management, dedicated contract carriage, and supply chain solutions. Applying to roles explicitly within these service lines improves your odds of reaching a team already familiar with sponsorship workflows for operations headcount.
Clarify sponsorship timing before the offer stage
Operations roles at Ryder often move quickly from final interview to offer. Ask your recruiter directly whether the position is open to H-1B sponsorship before you reach that stage, so there's no ambiguity about filing timelines once an offer is extended.
Understand how PERM affects your long-term planning
If Ryder pursues Green Card sponsorship through EB-2 or EB-3, the PERM labor certification process requires DOL to confirm no qualified U.S. workers were displaced. That process typically adds 12 to 18 months before an I-140 petition can be filed, so factor that into your career timeline.
Use Migrate Mate to identify open operations roles at Ryder
Filtering for operations positions at companies with an active sponsorship history saves significant research time. Migrate Mate lets you search Ryder's current openings specifically by role type and visa sponsorship track record, so you're applying with confidence rather than guessing.
Prepare your I-94 and status documentation before your first interview
Ryder's HR and legal teams will verify your current work authorization status early in the process. Having your I-94 record, current visa stamp, and any OPT or EAD documentation organized and accessible speeds up the employer's internal review and avoids delays at the offer stage.
Frequently Asked Questions
Does Ryder System sponsor H-1B visas for Operations roles?
Yes, Ryder System sponsors H-1B visas for qualifying operations positions. Roles in fleet management, supply chain coordination, and logistics operations have been supported through H-1B filings. Your best approach is to confirm sponsorship availability directly with the recruiter early in the process, since not every operations opening is automatically approved for sponsorship.
How do I apply for Operations jobs at Ryder System?
You can browse and apply for Ryder System operations openings through Migrate Mate, which filters for roles with confirmed visa sponsorship history. When you apply, be direct about your work authorization status in your initial outreach. Ryder's operations teams hire across fleet, logistics, and supply chain functions, so tailoring your application to one of those specific verticals improves your response rate.
Which visa types does Ryder System commonly use for Operations positions?
Ryder sponsors both nonimmigrant and immigrant visa categories for operations roles. H-1B is the primary nonimmigrant pathway for specialty occupation positions. For candidates pursuing permanent residence, Ryder has supported EB-2 and EB-3 Green Card sponsorship through the PERM labor certification process, which is common for mid-to-senior operations professionals with advanced degrees or substantial relevant experience.
What qualifications does Ryder System expect for sponsored Operations roles?
For H-1B sponsorship, USCIS requires the role to qualify as a specialty occupation, meaning a bachelor's degree or higher in a directly related field is typically required. Ryder's operations roles often look for backgrounds in supply chain management, industrial engineering, or logistics. Hands-on experience with fleet operations, transportation management systems, or DOT compliance strengthens your profile significantly.
How do I plan my timeline when pursuing H-1B sponsorship through Ryder System?
Standard H-1B petitions are filed for an October 1 start date, with the USCIS lottery registration window opening in March. That means your offer and internal approvals need to be in place before the registration deadline. If you're on OPT, confirm whether your expiration date aligns with that timeline. Premium processing is available to reduce USCIS adjudication time to roughly 15 business days if your start date is urgent.