Project Lead Jobs at Ryder System with Visa Sponsorship
Project Lead roles at Ryder System sit at the intersection of operations, logistics consulting, and client delivery. Ryder has a track record of sponsoring work visas for skilled professionals in project management functions, making it a realistic target for international candidates with the right technical and leadership credentials.
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Get Access To All JobsJob Description
We are immediately hiring a Customer Service Operations Lead, in Lockbourne, OH, to support our Final Mile operations. Apply here today to speak with a Recruiter about the position and perks of jumpstarting your career with Ryder.
Pay: $22.50/hr
Pay Type: Full-Time/Paid Weekly
Shift: 5:30am-2:00pm
Schedule: Monday-Friday
Experience in dispatching, transportation, driver support, and/or home delivery is preferred.
You'll play a key role in supporting our Final Mile operations. You'll be responsible for:
Accurate data logging, billing, maintaining records
- Providing real time route support for drivers
- Providing support to retail client and end user customers
- Supporting load out, inventory tracking, and escalating customer service inquiries
Learn more about this role by following the link below:
https://RyderCareers.Video/Dispatch-Coordinator
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
Apply Here With Ryder Today
We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!
Click here to see all Opportunities at Ryder: https://ryder.com/careers
EEO/AA/Female/Minority/Disabled/Veteran
Summary
The Customer Service Operations Lead is responsible for assisting the management staff with leading and supporting the clerical staff. They will assist management by supporting and overseeing office and warehouse functions as it relates to: billing, dispatching, client request and relationships, and customer escalations.
Essential Functions
- Achieve customer metrics to ensure performance goals are successfully met, decrease incident rates, comply with Standard Operating Procedures (SOPs), etc.
- Monitor calls and be prepared to de-escalate calls.
- Oversee all paperwork associated with orders and maintain the corresponding files
- Maintain a current procedure book for the customer service jobs and functions
- Act as a liaison between operations and the customer, in administration of accounts and between the office and customer regarding credit charges
- Coordinate special customer requests with the transportation and operations departments, expediting orders as necessary
- Compile statistical information from manifest data and prepares related reports.
- Help lead the execution of daily dispatch to include the planning, delivery, monitoring of assigned loads, drivers, and equipment in tandem with the customer's requirements for production plans, routes and schedules
- Maintain a good working relationship with customer(s) by responding to all inquiries and complaints concerning shipments, inventory count requests, etc., in a courteous and efficient manner
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Strong verbal and written communication skills
- Ability to simultaneously handle multiple priorities
Qualifications
- H.S. diploma/GED required
- Three (3) years or more Customer Service experience required
DOT Regulated: No
#INDexempt
#LI-RK
Job Category: Customer Service
Our Culture & Commitment
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Hourly
Minimum Pay Range:
22.50
Maximum Pay Range:
22.50
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Description
We are immediately hiring a Customer Service Operations Lead, in Lockbourne, OH, to support our Final Mile operations. Apply here today to speak with a Recruiter about the position and perks of jumpstarting your career with Ryder.
Pay: $22.50/hr
Pay Type: Full-Time/Paid Weekly
Shift: 5:30am-2:00pm
Schedule: Monday-Friday
Experience in dispatching, transportation, driver support, and/or home delivery is preferred.
You'll play a key role in supporting our Final Mile operations. You'll be responsible for:
Accurate data logging, billing, maintaining records
- Providing real time route support for drivers
- Providing support to retail client and end user customers
- Supporting load out, inventory tracking, and escalating customer service inquiries
Learn more about this role by following the link below:
https://RyderCareers.Video/Dispatch-Coordinator
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
Apply Here With Ryder Today
We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!
Click here to see all Opportunities at Ryder: https://ryder.com/careers
EEO/AA/Female/Minority/Disabled/Veteran
Summary
The Customer Service Operations Lead is responsible for assisting the management staff with leading and supporting the clerical staff. They will assist management by supporting and overseeing office and warehouse functions as it relates to: billing, dispatching, client request and relationships, and customer escalations.
Essential Functions
- Achieve customer metrics to ensure performance goals are successfully met, decrease incident rates, comply with Standard Operating Procedures (SOPs), etc.
- Monitor calls and be prepared to de-escalate calls.
- Oversee all paperwork associated with orders and maintain the corresponding files
- Maintain a current procedure book for the customer service jobs and functions
- Act as a liaison between operations and the customer, in administration of accounts and between the office and customer regarding credit charges
- Coordinate special customer requests with the transportation and operations departments, expediting orders as necessary
- Compile statistical information from manifest data and prepares related reports.
- Help lead the execution of daily dispatch to include the planning, delivery, monitoring of assigned loads, drivers, and equipment in tandem with the customer's requirements for production plans, routes and schedules
- Maintain a good working relationship with customer(s) by responding to all inquiries and complaints concerning shipments, inventory count requests, etc., in a courteous and efficient manner
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Strong verbal and written communication skills
- Ability to simultaneously handle multiple priorities
Qualifications
- H.S. diploma/GED required
- Three (3) years or more Customer Service experience required
DOT Regulated: No
#INDexempt
#LI-RK
Job Category: Customer Service
Our Culture & Commitment
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Hourly
Minimum Pay Range:
22.50
Maximum Pay Range:
22.50
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
See all 173+ Project Lead Jobs at Ryder System
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Project Lead Jobs at Ryder System.
Get Access To All JobsTips for Finding Project Lead Jobs at Ryder System
Align your PMP or CAPM before applying
Ryder's Project Lead postings consistently reference project management credentials as a baseline expectation. Holding an active PMP or CAPM certification signals to hiring managers that you meet the role's technical bar before sponsorship even enters the conversation.
Target Ryder's operations and fleet verticals first
Ryder's heaviest Project Lead hiring concentrates in supply chain, fleet management, and transportation consulting. Framing your resume around measurable delivery outcomes in those verticals puts you in front of the hiring teams most likely to initiate sponsorship.
Use Migrate Mate to filter open Project Lead roles by sponsorship history
Not every Project Lead posting at Ryder is tied to a team with an active sponsorship pathway. Migrate Mate lets you filter specifically for roles where Ryder has a verified sponsorship track record, so you spend time on applications that can actually move forward.
Clarify H-1B cap-exempt status with your recruiter early
If you're on OPT or a current H-1B and transferring to Ryder, the cap-subject versus cap-exempt question matters for timing. Ask your recruiter directly whether your transfer qualifies as a cap-exempt petition so you're not planning against the wrong October 1 start date.
Prepare a skills summary that maps to DOL specialty occupation criteria
For H-1B approval, Ryder's HR team must demonstrate your Project Lead role qualifies as a specialty occupation under USCIS standards. A one-page skills summary showing how your degree field maps directly to the role's technical duties strengthens the petition and speeds internal sign-off.
Start the PERM timeline conversation at offer stage
If permanent residency is your goal, the PERM labor certification process through DOL typically takes one to two years before an EB-2 or EB-3 petition can be filed. Raise your Green Card intentions during offer negotiation so Ryder's immigration counsel can build that timeline into your employment plan from day one.
Frequently Asked Questions
Does Ryder System sponsor H-1B visas for Project Leads?
Yes, Ryder System has sponsored H-1B visas for Project Lead roles. Sponsorship is tied to specific business units and hiring cycles rather than being company-wide and automatic, so the strongest approach is to apply to roles in Ryder's supply chain, fleet, and transportation consulting divisions, where project management demand is most consistent.
Which visa types does Ryder System commonly use for Project Lead positions?
Ryder sponsors both nonimmigrant and immigrant visa pathways for Project Leads. The H-1B is the most common route for initial work authorization, as Project Lead roles typically qualify as specialty occupations under USCIS criteria. For longer-term employees, Ryder has also filed EB-2 and EB-3 petitions through the PERM labor certification process with the DOL.
What qualifications does Ryder System expect for a Project Lead role?
Most Project Lead postings at Ryder require a bachelor's degree in a relevant field such as business, engineering, supply chain, or information systems, along with several years of hands-on project delivery experience. A PMP or CAPM certification strengthens your application significantly. Ryder also values familiarity with logistics operations, cross-functional stakeholder management, and structured project methodologies like Agile or PMP-aligned frameworks.
How do I apply for Project Lead jobs at Ryder System?
You can browse and apply for Project Lead openings at Ryder System through Migrate Mate, which surfaces roles with a verified sponsorship track record. Once you identify a relevant posting, apply directly through Ryder's careers portal. Tailor your resume to emphasize logistics or consulting project delivery outcomes, and be prepared for a multi-round interview process that typically includes a case-based or situational component.
How do I plan my timeline if Ryder offers me H-1B sponsorship for a Project Lead role?
If you're not already on an H-1B, Ryder would need to file a cap-subject petition during the USCIS filing window that opens in April each year, with an October 1 start date if selected. If you're transferring from an existing H-1B, your start date can be sooner. Building in time for USCIS processing, which can run three to six months without premium processing, is essential before setting a resignation or relocation date.