Customer Support Jobs at Ryder System with Visa Sponsorship
Customer Support jobs at Ryder System span fleet management, logistics coordination, and client-facing operations support. The company has an established track record of sponsoring work visas for qualified candidates in this function, making it a realistic target if you're navigating H-1B visa or employment-based green card pathways.
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Get Access To All JobsPosition Description:
Ryder is hiring a Warehouse Team Lead in Alburtis, PA — offering weekly pay, excellent benefits, and a career you can feel good about.
Warehouse Positions Pay Weekly
- Hourly Pay $22.25 per hour
- Overtime Pay $33.37 per hour
- Schedule: Day Shift Monday through Friday 9:00am - 5:00pm. OT Available
Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest supply chain environment
- Products Being Handled: Routers and accessories
Various warehouse fulfillment specialist roles at Ryder support distribution across the US.
We have all benefits other Warehouse Distribution Facilities offer WITHOUT the WAIT!
- Warehouse Positions Pay Each Week
- Paid Training and support to take your next step
- Medical, Dental, Vision, 401 K etc. Start at 30 Days
- Paid Time Off
- 401 K offers a company match
- HIGH VALUED Stock at 15 % Employee Discount
- Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel and much more
- Safety Gear PROVIDED
- Caring Leadership prioritizing safety – every shift, every role.
- Focus on continuous improvement designed for success
Your drive. Your career. Start driving your future with Ryder today.
At Ryder, you will be part of a team-first culture built on respect when joining a community of proud women and men in Supply Chain, including many Military Reservists and Veterans.
EEO/AA/Female/Minority/Disabled/Veteran
Requirements
- High school diploma or equivalent preferred
- One (1) year or more powered industrial truck experience preferred
- One (1) year or more previous experience as Team Lead preferred
- One (1) year or more Microsoft Office (Excel, Outlook, PowerPoint, Word, etc.) preferred
- One (1) year or more previous warehouse experience preferred
- Knowledge and/or experience with an RF scanner advanced required
- Valid forklift operator's license certified
- Strong verbal and written communication skills
- Effective leadership skills
- Possesses flexibility to work in a fast paced, dynamic environment
- Ability to work independently and as a member of a team
- Performs work independently with minimal supervision
- Excellent organizational skills
- Proactively approaches responsibilities
- Maintains composure under pressure
- Working using health and safety methods
- Bilingual (For Québec locations only)
Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Responsibilities:
- Lead and ensure continuous improvement efforts for optimal efficiency of the operations.
- Perform warehouse function, which may include loading, picking, packing, shipping, receiving, forklift operation, and cycle counting.
- Allocate resources and organize and distribute daily work duties to members to ensure optimal shift/team operational logistics.
- Inspire and guide team members towards improved Key Performance Indicator (KPI’s) using the appropriate leadership styles and methods.
- Assist in providing appropriate orientation for employees and give them the necessary information, technology and tools to perform their jobs.
- Assist with promoting health and safety working methods within the warehouse.
- Deal with day to day paperwork in a warehouse environment (i.e. picking sheets, returns, bills of lading, etc.).
- Complete and submit daily reports and propose action plans to enhance operations effectiveness and service levels.
- Performs other duties as assigned.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Position Description:
Ryder is hiring a Warehouse Team Lead in Alburtis, PA — offering weekly pay, excellent benefits, and a career you can feel good about.
Warehouse Positions Pay Weekly
- Hourly Pay $22.25 per hour
- Overtime Pay $33.37 per hour
- Schedule: Day Shift Monday through Friday 9:00am - 5:00pm. OT Available
Ryder Warehouse Associates work in clean, organized, and well-run facilities to provide the safest supply chain environment
- Products Being Handled: Routers and accessories
Various warehouse fulfillment specialist roles at Ryder support distribution across the US.
We have all benefits other Warehouse Distribution Facilities offer WITHOUT the WAIT!
- Warehouse Positions Pay Each Week
- Paid Training and support to take your next step
- Medical, Dental, Vision, 401 K etc. Start at 30 Days
- Paid Time Off
- 401 K offers a company match
- HIGH VALUED Stock at 15 % Employee Discount
- Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel and much more
- Safety Gear PROVIDED
- Caring Leadership prioritizing safety – every shift, every role.
- Focus on continuous improvement designed for success
Your drive. Your career. Start driving your future with Ryder today.
At Ryder, you will be part of a team-first culture built on respect when joining a community of proud women and men in Supply Chain, including many Military Reservists and Veterans.
EEO/AA/Female/Minority/Disabled/Veteran
Requirements
- High school diploma or equivalent preferred
- One (1) year or more powered industrial truck experience preferred
- One (1) year or more previous experience as Team Lead preferred
- One (1) year or more Microsoft Office (Excel, Outlook, PowerPoint, Word, etc.) preferred
- One (1) year or more previous warehouse experience preferred
- Knowledge and/or experience with an RF scanner advanced required
- Valid forklift operator's license certified
- Strong verbal and written communication skills
- Effective leadership skills
- Possesses flexibility to work in a fast paced, dynamic environment
- Ability to work independently and as a member of a team
- Performs work independently with minimal supervision
- Excellent organizational skills
- Proactively approaches responsibilities
- Maintains composure under pressure
- Working using health and safety methods
- Bilingual (For Québec locations only)
Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Responsibilities:
- Lead and ensure continuous improvement efforts for optimal efficiency of the operations.
- Perform warehouse function, which may include loading, picking, packing, shipping, receiving, forklift operation, and cycle counting.
- Allocate resources and organize and distribute daily work duties to members to ensure optimal shift/team operational logistics.
- Inspire and guide team members towards improved Key Performance Indicator (KPI’s) using the appropriate leadership styles and methods.
- Assist in providing appropriate orientation for employees and give them the necessary information, technology and tools to perform their jobs.
- Assist with promoting health and safety working methods within the warehouse.
- Deal with day to day paperwork in a warehouse environment (i.e. picking sheets, returns, bills of lading, etc.).
- Complete and submit daily reports and propose action plans to enhance operations effectiveness and service levels.
- Performs other duties as assigned.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
See all Customer Support Jobs at Ryder System
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support Jobs at Ryder System.
Get Access To All JobsTips for Finding Customer Support Jobs at Ryder System
Frame Your Experience Around Fleet Operations
Ryder's Customer Support roles are heavily tied to fleet management and supply chain logistics. Tailor your resume to highlight experience with operations software, escalation handling, and enterprise client accounts rather than general customer service backgrounds.
Confirm Sponsorship Intent Before Applying
Not every open Customer Support requisition at Ryder will include sponsorship. Before investing time in an application, reach out to the recruiter directly and ask whether the specific role supports H-1B transfers or new filings. This saves weeks of back-and-forth.
Target Roles Aligned With Specialty Occupation Standards
USCIS requires H-1B positions to qualify as specialty occupations. Ryder Customer Support roles tied to logistics technology platforms or B2B account management are stronger fits than general call-center positions, which face more scrutiny during petition review.
Use Migrate Mate to Surface Sponsorship-Confirmed Openings
Browse Customer Support listings at Ryder filtered by visa sponsorship on Migrate Mate. This lets you identify which active roles have a documented sponsorship history, so you're not applying blind and hoping the position qualifies.
Prepare for PERM Early if Targeting a Green Card
If Ryder moves you toward an EB-2 or EB-3 green card, the PERM labor certification process with DOL typically takes 12 to 18 months before the I-140 petition even files. Align your OPT or H-1B timeline accordingly so you're not caught in a gap.
Document Client-Facing Outcomes During the Offer Stage
Ryder's legal team will need to substantiate the specialty occupation claim in your H-1B petition. Come to offer negotiations with documented examples of complex problem-solving, cross-functional coordination, or system-specific expertise that go beyond routine support tasks.
Frequently Asked Questions
Does Ryder System sponsor H-1B visas for Customer Support roles?
Yes, Ryder System sponsors H-1B visas for Customer Support positions, though not every open role qualifies. Sponsorship is more common for customer-facing roles tied to logistics technology, fleet management platforms, or enterprise account operations, where the specialty occupation standard is easier to meet. Confirm sponsorship availability with the recruiter before applying.
Which visa types does Ryder System commonly sponsor for Customer Support positions?
Ryder sponsors both H-1B nonimmigrant visas and employment-based Green Cards, typically through the EB-2 or EB-3 preference categories, for qualifying Customer Support roles. H-1B is the most common starting point for candidates already in the U.S. on OPT or a prior H-1B. Green Card sponsorship usually follows after the employee has demonstrated value in the role.
What qualifications does Ryder System expect for sponsored Customer Support roles?
Ryder's sponsored Customer Support positions typically require a bachelor's degree in business, operations, logistics, or a related field. Hands-on experience with CRM platforms, B2B account management, or fleet and supply chain systems strengthens your candidacy significantly. Roles requiring only general communication skills are less likely to qualify for H-1B sponsorship under USCIS specialty occupation criteria.
How do I apply for Customer Support jobs at Ryder System?
Search for Customer Support openings directly on Ryder's careers portal or use Migrate Mate to filter listings by visa sponsorship so you're only reviewing roles with a confirmed sponsorship track record. Apply with a resume tailored to Ryder's logistics and fleet operations context. After submitting, contact the recruiter to confirm whether the specific position supports H-1B filing or transfer before progressing through interviews.
How do I understand the timeline for H-1B sponsorship through Ryder System?
If Ryder agrees to sponsor your H-1B, the process starts with a Labor Condition Application filed with DOL, which typically takes one to two weeks for certification. The I-129 petition then goes to USCIS, with standard processing taking three to six months. Premium processing is available for a faster decision. Cap-subject H-1B filings are only accepted once per year starting in March, so your start date and offer timing both matter.