Customer Support Jobs at Ryder System with Visa Sponsorship
Customer Support jobs at Ryder System span fleet management, logistics coordination, and client-facing operations support. The company has an established track record of sponsoring work visas for qualified candidates in this function, making it a realistic target if you're navigating H-1B visa or employment-based green card pathways.
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MOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
Summary
Under the responsibility of the Manager, the Customer Logistics Supervisor is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable that the staff is performing to standard and has to ensure that progress is made to achieve the business objectives.
Essential Functions
- Supervise, coordinate and oversee day to day logistics operations
- Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
- Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
- Accountable for site Key Performance Indication (KPI)
- Working in collaboration with customer in all aspect of operations
- Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
- Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
- Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate
- Address performance problems through corrective action and disciplinary process
- Understand labor agreement and maintain positive labor relations with all employees
- Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
- Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Instills commitment to organizational goals
- Strong planning skills
- Results oriented
- Effective leadership skills
- Motivating skills
- Effective interpersonal skills
- Diverse team environment
- Strong verbal and written communication skills
- Possesses a high degree of initiative
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
Qualifications
- H.S. diploma/GED required
- One (1) year or more experience in transportation, warehouse or distribution environment preferred
- 0 to One (1) year direct supervisory/leadership experience required
DOT Regulated: No
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
- Comprehensive training and the ability to continue your professional development
- Regional and local Ryder resources to help guide and support as we grow this offering
- The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide
- Additional day of Paid Time Off for Military Veterans
Job Category: Logistics
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type: Salaried
Minimum Pay Range: 60k
Maximum Pay Range: 62k
Benefits Information
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Description
MOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
Summary
Under the responsibility of the Manager, the Customer Logistics Supervisor is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable that the staff is performing to standard and has to ensure that progress is made to achieve the business objectives.
Essential Functions
- Supervise, coordinate and oversee day to day logistics operations
- Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
- Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
- Accountable for site Key Performance Indication (KPI)
- Working in collaboration with customer in all aspect of operations
- Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
- Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
- Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate
- Address performance problems through corrective action and disciplinary process
- Understand labor agreement and maintain positive labor relations with all employees
- Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
- Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Instills commitment to organizational goals
- Strong planning skills
- Results oriented
- Effective leadership skills
- Motivating skills
- Effective interpersonal skills
- Diverse team environment
- Strong verbal and written communication skills
- Possesses a high degree of initiative
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
Qualifications
- H.S. diploma/GED required
- One (1) year or more experience in transportation, warehouse or distribution environment preferred
- 0 to One (1) year direct supervisory/leadership experience required
DOT Regulated: No
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
- Comprehensive training and the ability to continue your professional development
- Regional and local Ryder resources to help guide and support as we grow this offering
- The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide
- Additional day of Paid Time Off for Military Veterans
Job Category: Logistics
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type: Salaried
Minimum Pay Range: 60k
Maximum Pay Range: 62k
Benefits Information
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
See all 68+ Customer Support Jobs at Ryder System
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support Jobs at Ryder System.
Get Access To All JobsTips for Finding Customer Support Jobs at Ryder System
Frame Your Experience Around Fleet Operations
Ryder's Customer Support roles are heavily tied to fleet management and supply chain logistics. Tailor your resume to highlight experience with operations software, escalation handling, and enterprise client accounts rather than general customer service backgrounds.
Confirm Sponsorship Intent Before Applying
Not every open Customer Support requisition at Ryder will include sponsorship. Before investing time in an application, reach out to the recruiter directly and ask whether the specific role supports H-1B transfers or new filings. This saves weeks of back-and-forth.
Target Roles Aligned With Specialty Occupation Standards
USCIS requires H-1B positions to qualify as specialty occupations. Ryder Customer Support roles tied to logistics technology platforms or B2B account management are stronger fits than general call-center positions, which face more scrutiny during petition review.
Use Migrate Mate to Surface Sponsorship-Confirmed Openings
Browse Customer Support listings at Ryder filtered by visa sponsorship on Migrate Mate. This lets you identify which active roles have a documented sponsorship history, so you're not applying blind and hoping the position qualifies.
Prepare for PERM Early if Targeting a Green Card
If Ryder moves you toward an EB-2 or EB-3 green card, the PERM labor certification process with DOL typically takes 12 to 18 months before the I-140 petition even files. Align your OPT or H-1B timeline accordingly so you're not caught in a gap.
Document Client-Facing Outcomes During the Offer Stage
Ryder's legal team will need to substantiate the specialty occupation claim in your H-1B petition. Come to offer negotiations with documented examples of complex problem-solving, cross-functional coordination, or system-specific expertise that go beyond routine support tasks.
Frequently Asked Questions
Does Ryder System sponsor H-1B visas for Customer Support roles?
Yes, Ryder System sponsors H-1B visas for Customer Support positions, though not every open role qualifies. Sponsorship is more common for customer-facing roles tied to logistics technology, fleet management platforms, or enterprise account operations, where the specialty occupation standard is easier to meet. Confirm sponsorship availability with the recruiter before applying.
Which visa types does Ryder System commonly sponsor for Customer Support positions?
Ryder sponsors both H-1B nonimmigrant visas and employment-based Green Cards, typically through the EB-2 or EB-3 preference categories, for qualifying Customer Support roles. H-1B is the most common starting point for candidates already in the U.S. on OPT or a prior H-1B. Green Card sponsorship usually follows after the employee has demonstrated value in the role.
What qualifications does Ryder System expect for sponsored Customer Support roles?
Ryder's sponsored Customer Support positions typically require a bachelor's degree in business, operations, logistics, or a related field. Hands-on experience with CRM platforms, B2B account management, or fleet and supply chain systems strengthens your candidacy significantly. Roles requiring only general communication skills are less likely to qualify for H-1B sponsorship under USCIS specialty occupation criteria.
How do I apply for Customer Support jobs at Ryder System?
Search for Customer Support openings directly on Ryder's careers portal or use Migrate Mate to filter listings by visa sponsorship so you're only reviewing roles with a confirmed sponsorship track record. Apply with a resume tailored to Ryder's logistics and fleet operations context. After submitting, contact the recruiter to confirm whether the specific position supports H-1B filing or transfer before progressing through interviews.
How do I understand the timeline for H-1B sponsorship through Ryder System?
If Ryder agrees to sponsor your H-1B, the process starts with a Labor Condition Application filed with DOL, which typically takes one to two weeks for certification. The I-129 petition then goes to USCIS, with standard processing taking three to six months. Premium processing is available for a faster decision. Cap-subject H-1B filings are only accepted once per year starting in March, so your start date and offer timing both matter.