Customer Support Jobs at Indiana University Health with Visa Sponsorship
Customer Support roles at Indiana University Health put you at the center of patient-facing operations across one of Indiana's largest health systems. Indiana University Health has a established record of sponsoring international talent in this function, supporting candidates through employer-filed visa processes from offer through status maintenance.
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Get Access To All JobsEnvironmental Services Manager - Evenings and Nights
Job Description
Overview
Environmental Services Manager - Evenings and Nights
Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Environmental Services leadership team in the role of Environmental Services Manager.
This position is responsible for the development, planning, implementation, administration, and management of policies and programs for the Indiana University Health Arnett covering the overall operation of environmental service functional areas including the hospital, clinics, support service buildings and their grounds. The position manages all functions necessary to maintain a clean, sanitary, attractive, safe and orderly condition for patients, staff and customers. The position will work with their management team to establish standards, work methods and schedules to ensure exemplary service for all areas of the facilities. Accountable for compliance with regulatory standards for each governing body (Dept of Health, HFAP, CMMS, OSHA, etc.). Performs quality inspections for all areas and initiates changes to correct any deficiencies. This position is responsible for providing managerial decision making, leadership and strategic planning including the efficient and productive use of personnel, material and financial resources. Establishes and assists in the ongoing development, implementation and enforcement of Policy and Procedures as they relate to the Environmental Services Department and Environment of Care (EC) Division 2 Hazardous Materials and Waste for the IUHA system. This position is also responsible for the efficient and purposeful integration of services with other areas and emerging delivery systems. Accountable for driving preeminence throughout the assigned areas. Participates in the strategic planning and attainment of goals for environmental services and facilities for the organization. This position reports to the Director of Facilities, Planning and Operations and has accountability to the Director of EOC/EM.
This is a fully onsite role evening shift at Methodist Hospital Monday-Friday. Hours are approximately 230PM-Midnight although will not always be staying until midnight. Ideal candidates will have previous leadership and healthcare experience.
Key Relationships
Reports to: Environmental Services Director
Direct Reports: 3
Key Relationships: Clinical Teams, Clinic Offices
Candidate Qualifications
Candidates for the position will be evaluated according to the following criteria and competencies.
- Requires Basic Life Support certification through the AHA. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
- Strong interpersonal skills and ability to work as a team member.
- Demonstrates leadership skills (inspiring, problem solving, creativity, communication across multiple organizations, executing).
- Strong communication (both verbal and written) and relationship-building skills with all levels of employees and management.
- Knowledge of computer operation.
- Knowledge of program development and implementation.
- Ability to plan and manage the utilization of resources.
- Experience managing multiple complex projects involving multiple customers.
- Superior people management and leadership competencies with proven problem resolution and facilitation skills.
- Ability to pioneer and innovate effective quality improvement initiatives that reflect on the corporate scorecard.
- Ability to apply the organization personnel policies and procedures.
- Interpersonal; negotiation, including problem solving and analytical skills, presentation skills; and public speaking skills with the ability to lead groups and programs.
- Strong customer service skills.
- Ability to promote teamwork and build effective relationships.
- Ability to facilitate and lead work groups.
- Ability to take initiative and meet objectives.
- Ability to recognize opportunities for improvement.
- Knowledge of state and national regulatory agency guidelines.
- Knowledge of state and federal laws relative to assigned area.
Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.
IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.
Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.
We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Qualifications for the Environmental Services Manager - Evenings and Nights Role
Overview
Environmental Services Manager - Evenings and Nights
Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Environmental Services leadership team in the role of Environmental Services Manager.
This position is responsible for the development, planning, implementation, administration, and management of policies and programs for the Indiana University Health Arnett covering the overall operation of environmental service functional areas including the hospital, clinics, support service buildings and their grounds. The position manages all functions necessary to maintain a clean, sanitary, attractive, safe and orderly condition for patients, staff and customers. The position will work with their management team to establish standards, work methods and schedules to ensure exemplary service for all areas of the facilities. Accountable for compliance with regulatory standards for each governing body (Dept of Health, HFAP, CMMS, OSHA, etc.). Performs quality inspections for all areas and initiates changes to correct any deficiencies. This position is responsible for providing managerial decision making, leadership and strategic planning including the efficient and productive use of personnel, material and financial resources. Establishes and assists in the ongoing development, implementation and enforcement of Policy and Procedures as they relate to the Environmental Services Department and Environment of Care (EC) Division 2 Hazardous Materials and Waste for the IUHA system. This position is also responsible for the efficient and purposeful integration of services with other areas and emerging delivery systems. Accountable for driving preeminence throughout the assigned areas. Participates in the strategic planning and attainment of goals for environmental services and facilities for the organization. This position reports to the Director of Facilities, Planning and Operations and has accountability to the Director of EOC/EM.
This is a fully onsite role evening shift at Methodist Hospital Monday-Friday. Hours are approximately 230PM-Midnight although will not always be staying until midnight. Ideal candidates will have previous leadership and healthcare experience.
Key Relationships
Reports to: Environmental Services Director
Direct Reports: 3
Key Relationships: Clinical Teams, Clinic Offices
Candidate Qualifications
Candidates for the position will be evaluated according to the following criteria and competencies.
- Requires Basic Life Support certification through the AHA. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
- Strong interpersonal skills and ability to work as a team member.
- Demonstrates leadership skills (inspiring, problem solving, creativity, communication across multiple organizations, executing).
- Strong communication (both verbal and written) and relationship-building skills with all levels of employees and management.
- Knowledge of computer operation.
- Knowledge of program development and implementation.
- Ability to plan and manage the utilization of resources.
- Experience managing multiple complex projects involving multiple customers.
- Superior people management and leadership competencies with proven problem resolution and facilitation skills.
- Ability to pioneer and innovate effective quality improvement initiatives that reflect on the corporate scorecard.
- Ability to apply the organization personnel policies and procedures.
- Interpersonal; negotiation, including problem solving and analytical skills, presentation skills; and public speaking skills with the ability to lead groups and programs.
- Strong customer service skills.
- Ability to promote teamwork and build effective relationships.
- Ability to facilitate and lead work groups.
- Ability to take initiative and meet objectives.
- Ability to recognize opportunities for improvement.
- Knowledge of state and national regulatory agency guidelines.
- Knowledge of state and federal laws relative to assigned area.
Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.
IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.
Environmental Services Manager - Evenings and Nights
Job Description
Overview
Environmental Services Manager - Evenings and Nights
Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Environmental Services leadership team in the role of Environmental Services Manager.
This position is responsible for the development, planning, implementation, administration, and management of policies and programs for the Indiana University Health Arnett covering the overall operation of environmental service functional areas including the hospital, clinics, support service buildings and their grounds. The position manages all functions necessary to maintain a clean, sanitary, attractive, safe and orderly condition for patients, staff and customers. The position will work with their management team to establish standards, work methods and schedules to ensure exemplary service for all areas of the facilities. Accountable for compliance with regulatory standards for each governing body (Dept of Health, HFAP, CMMS, OSHA, etc.). Performs quality inspections for all areas and initiates changes to correct any deficiencies. This position is responsible for providing managerial decision making, leadership and strategic planning including the efficient and productive use of personnel, material and financial resources. Establishes and assists in the ongoing development, implementation and enforcement of Policy and Procedures as they relate to the Environmental Services Department and Environment of Care (EC) Division 2 Hazardous Materials and Waste for the IUHA system. This position is also responsible for the efficient and purposeful integration of services with other areas and emerging delivery systems. Accountable for driving preeminence throughout the assigned areas. Participates in the strategic planning and attainment of goals for environmental services and facilities for the organization. This position reports to the Director of Facilities, Planning and Operations and has accountability to the Director of EOC/EM.
This is a fully onsite role evening shift at Methodist Hospital Monday-Friday. Hours are approximately 230PM-Midnight although will not always be staying until midnight. Ideal candidates will have previous leadership and healthcare experience.
Key Relationships
Reports to: Environmental Services Director
Direct Reports: 3
Key Relationships: Clinical Teams, Clinic Offices
Candidate Qualifications
Candidates for the position will be evaluated according to the following criteria and competencies.
- Requires Basic Life Support certification through the AHA. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
- Strong interpersonal skills and ability to work as a team member.
- Demonstrates leadership skills (inspiring, problem solving, creativity, communication across multiple organizations, executing).
- Strong communication (both verbal and written) and relationship-building skills with all levels of employees and management.
- Knowledge of computer operation.
- Knowledge of program development and implementation.
- Ability to plan and manage the utilization of resources.
- Experience managing multiple complex projects involving multiple customers.
- Superior people management and leadership competencies with proven problem resolution and facilitation skills.
- Ability to pioneer and innovate effective quality improvement initiatives that reflect on the corporate scorecard.
- Ability to apply the organization personnel policies and procedures.
- Interpersonal; negotiation, including problem solving and analytical skills, presentation skills; and public speaking skills with the ability to lead groups and programs.
- Strong customer service skills.
- Ability to promote teamwork and build effective relationships.
- Ability to facilitate and lead work groups.
- Ability to take initiative and meet objectives.
- Ability to recognize opportunities for improvement.
- Knowledge of state and national regulatory agency guidelines.
- Knowledge of state and federal laws relative to assigned area.
Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.
IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.
Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.
We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Qualifications for the Environmental Services Manager - Evenings and Nights Role
Overview
Environmental Services Manager - Evenings and Nights
Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Environmental Services leadership team in the role of Environmental Services Manager.
This position is responsible for the development, planning, implementation, administration, and management of policies and programs for the Indiana University Health Arnett covering the overall operation of environmental service functional areas including the hospital, clinics, support service buildings and their grounds. The position manages all functions necessary to maintain a clean, sanitary, attractive, safe and orderly condition for patients, staff and customers. The position will work with their management team to establish standards, work methods and schedules to ensure exemplary service for all areas of the facilities. Accountable for compliance with regulatory standards for each governing body (Dept of Health, HFAP, CMMS, OSHA, etc.). Performs quality inspections for all areas and initiates changes to correct any deficiencies. This position is responsible for providing managerial decision making, leadership and strategic planning including the efficient and productive use of personnel, material and financial resources. Establishes and assists in the ongoing development, implementation and enforcement of Policy and Procedures as they relate to the Environmental Services Department and Environment of Care (EC) Division 2 Hazardous Materials and Waste for the IUHA system. This position is also responsible for the efficient and purposeful integration of services with other areas and emerging delivery systems. Accountable for driving preeminence throughout the assigned areas. Participates in the strategic planning and attainment of goals for environmental services and facilities for the organization. This position reports to the Director of Facilities, Planning and Operations and has accountability to the Director of EOC/EM.
This is a fully onsite role evening shift at Methodist Hospital Monday-Friday. Hours are approximately 230PM-Midnight although will not always be staying until midnight. Ideal candidates will have previous leadership and healthcare experience.
Key Relationships
Reports to: Environmental Services Director
Direct Reports: 3
Key Relationships: Clinical Teams, Clinic Offices
Candidate Qualifications
Candidates for the position will be evaluated according to the following criteria and competencies.
- Requires Basic Life Support certification through the AHA. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
- Strong interpersonal skills and ability to work as a team member.
- Demonstrates leadership skills (inspiring, problem solving, creativity, communication across multiple organizations, executing).
- Strong communication (both verbal and written) and relationship-building skills with all levels of employees and management.
- Knowledge of computer operation.
- Knowledge of program development and implementation.
- Ability to plan and manage the utilization of resources.
- Experience managing multiple complex projects involving multiple customers.
- Superior people management and leadership competencies with proven problem resolution and facilitation skills.
- Ability to pioneer and innovate effective quality improvement initiatives that reflect on the corporate scorecard.
- Ability to apply the organization personnel policies and procedures.
- Interpersonal; negotiation, including problem solving and analytical skills, presentation skills; and public speaking skills with the ability to lead groups and programs.
- Strong customer service skills.
- Ability to promote teamwork and build effective relationships.
- Ability to facilitate and lead work groups.
- Ability to take initiative and meet objectives.
- Ability to recognize opportunities for improvement.
- Knowledge of state and national regulatory agency guidelines.
- Knowledge of state and federal laws relative to assigned area.
Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.
IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.
See all 23+ Customer Support at Indiana University Health jobs
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Get Access To All JobsTips for Finding Customer Support Jobs at Indiana University Health Jobs
Align your credentials to healthcare support standards
Customer Support roles at Indiana University Health often require HIPAA familiarity and experience with electronic health record systems like Epic. Document any patient-facing or healthcare administrative experience before applying, as these credentials strengthen both your application and your visa petition.
Target roles specifying employer-sponsored work authorization
Indiana University Health's Customer Support postings sometimes distinguish between roles open to sponsored candidates and those requiring immediate authorization. Filter your search by sponsorship eligibility and read job descriptions for phrases like 'will sponsor' or 'visa transfer accepted' before investing time in the application.
Understand how TN status works for support roles
Canadian and Mexican nationals can pursue TN status for qualifying Customer Support positions if the role maps to an eligible TN occupation category. Confirm the job description supports a valid TN classification before accepting an offer, since misclassified roles can trigger a denial at the port of entry.
Use Migrate Mate to surface open sponsorship-eligible positions
Customer Support openings at large health systems fill quickly and sponsorship-eligible postings are not always labeled clearly. Search Indiana University Health's active roles on Migrate Mate to filter specifically for positions open to international candidates before applying through the company's own portal.
Track your OPT or STEM OPT window against hiring timelines
Indiana University Health's HR hiring process for non-clinical roles typically runs several weeks from application to offer. If you're on F-1 OPT with fewer than 90 days remaining, flag your timeline to the recruiter early so they can assess whether an H-1B cap-exempt transfer or expedited process applies.
Confirm the employer's PERM labor certification capacity upfront
If you're aiming for long-term permanent residence through an EB-2 or EB-3 pathway, ask the hiring manager or HR contact whether Indiana University Health supports PERM filings for Customer Support roles, since not all non-clinical positions are pre-approved for green card sponsorship at offer stage.
Customer Support at Indiana University Health jobs are hiring across the US. Find yours.
Find Customer Support at Indiana University Health JobsFrequently Asked Questions
Does Indiana University Health sponsor H-1B visas for Customer Supports?
Yes, Indiana University Health sponsors H-1B visas for eligible Customer Support roles. Because the health system operates as a large non-profit employer, it files petitions on behalf of qualifying candidates. Your role must meet the H-1B specialty occupation standard, so roles requiring a relevant bachelor's degree or higher are the strongest candidates for petition approval by USCIS.
How do I apply for Customer Support jobs at Indiana University Health?
Applications go through Indiana University Health's careers portal at iuhealth.org/careers. Search by department or role type and read each posting for work authorization language before applying. To find sponsorship-eligible Customer Support positions specifically, Migrate Mate lets you filter Indiana University Health openings by visa type so you can focus only on roles open to international candidates.
Which visa types does Indiana University Health commonly use for Customer Support roles?
Indiana University Health sponsors H-1B, TN, and F-1 OPT and CPT for Customer Support positions, and supports EB-2 and EB-3 Green Card pathways for longer-term employment. TN is available to Canadian and Mexican nationals in qualifying occupational categories. F-1 CPT and OPT are common entry points for recent graduates before transitioning to an employer-sponsored status.
What qualifications does Indiana University Health expect for Customer Support roles?
Most Customer Support positions at Indiana University Health expect experience with patient communication, healthcare scheduling, or insurance verification, along with familiarity with electronic health record platforms such as Epic. Roles tied to H-1B sponsorship typically require at least a bachelor's degree in a related field to satisfy USCIS specialty occupation requirements. Bilingual candidates with Spanish or other language fluency are frequently preferred.
How long does the visa sponsorship process take for a Customer Support offer?
Once you have a signed offer, your employer files the Labor Condition Application with the DOL, which typically takes seven business days under standard processing. USCIS then adjudicates the H-1B petition, with regular processing taking three to six months and premium processing available for a faster decision. Build this timeline into your start date conversation with the recruiter at the offer stage.
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