Service Supervisor Jobs at Ryder System with Visa Sponsorship
Service Supervisor jobs at Ryder System sit at the intersection of operations management and client-facing leadership, requiring both technical oversight and team coordination. Ryder has a track record of supporting skilled foreign nationals in this function through employment-based visa sponsorship, making it a viable target for international job seekers.
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Get Access To All JobsJob Description:
START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.
Location: Philadelphia, PA 19114
Work Schedule: Monday - Friday 8:00 am - 5:00 pm
Pay: $24-$26/HR Paid Weekly
Service Advisor Experience
Summary
The Mobile Service Coordinator will be responsible for providing excellent customer service while interacting and scheduling appointments with customers, by answering calls and scheduling appointments with customers, and following up by using phone, text message and email while ensuring attention to detail. The Mobile Service Coordinator will be responsible for taking inbound calls and making outbound calls to customers and assigning scheduled work to technicians. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate will have a strong background in logistics and transportation and be adept at problem-solving and customer service.
If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares!
You thought that was it? Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America by Newsweek, America's Best Large Employers by Forbes, World's Most Admired Companies by Fortune Magazine, Top Company for Women to Work for in Transportation by Women in Trucking, Overdrive Award by General Motors, Food Logistics' Top 3PL Award by SDC EXEC, Reader's Choice Excellence Awards by Inbound Logistics, & Top Women to Watch in Transportation. We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with Supplier Environmental Excellence Award.
Welcome to Torque by Ryder
Essential Functions
- Provide concierge level customer service while interacting with customers, and team members over the phone, in person, or via electronic communication.
- Answer phone calls, schedule appointments and review and maintain the daily schedule, managing the process efficiently.
- Review and maintain accurate information with records.
- Handle both inbound and outbound calls, providing excellent customer service to ensure that the customer is properly informed of all scheduled work.
- Ensure all email correspondence is handled promptly and professionally.
- Monitor customer accounts, taking appropriate action where necessary.
- Basic customer service follow-up calls after completion of service visits.
- Communicate with Managers, Supervisors, and Parts team to ensure properly scheduled appointments.
- Obtain customer information and keep an accurate database.
- Maintain the standard for response time.
- Set up appointments with all customers with the focus that all customers are prospective long-term customers.
- Coordinate and manage customer quoting processes for clients, ensuring accurate information is submitted through third-party systems for approval prior to work commencement.
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Strong verbal and written communication skills, Required
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors), Required
- Possesses a high degree of initiative Must be self-motivated, Required
- Ability to work independently and as a member of a team, Required
- Possesses flexibility to work in a fast paced, dynamic environment, Required
- Capable of multi-tasking, highly organized, with excellent time management skills, Required
- Detailed oriented with excellent follow-up practices, Required
Qualifications
- H.S. Diploma/GED, Required
- 1 year or more in customer service or administrative related experience, Required
Job Category: Operations and Support
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Hourly
Minimum Pay Range: $24.00
Maximum Pay Range: $26.00
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Description:
START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.
Location: Philadelphia, PA 19114
Work Schedule: Monday - Friday 8:00 am - 5:00 pm
Pay: $24-$26/HR Paid Weekly
Service Advisor Experience
Summary
The Mobile Service Coordinator will be responsible for providing excellent customer service while interacting and scheduling appointments with customers, by answering calls and scheduling appointments with customers, and following up by using phone, text message and email while ensuring attention to detail. The Mobile Service Coordinator will be responsible for taking inbound calls and making outbound calls to customers and assigning scheduled work to technicians. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate will have a strong background in logistics and transportation and be adept at problem-solving and customer service.
If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares!
You thought that was it? Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America by Newsweek, America's Best Large Employers by Forbes, World's Most Admired Companies by Fortune Magazine, Top Company for Women to Work for in Transportation by Women in Trucking, Overdrive Award by General Motors, Food Logistics' Top 3PL Award by SDC EXEC, Reader's Choice Excellence Awards by Inbound Logistics, & Top Women to Watch in Transportation. We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with Supplier Environmental Excellence Award.
Welcome to Torque by Ryder
Essential Functions
- Provide concierge level customer service while interacting with customers, and team members over the phone, in person, or via electronic communication.
- Answer phone calls, schedule appointments and review and maintain the daily schedule, managing the process efficiently.
- Review and maintain accurate information with records.
- Handle both inbound and outbound calls, providing excellent customer service to ensure that the customer is properly informed of all scheduled work.
- Ensure all email correspondence is handled promptly and professionally.
- Monitor customer accounts, taking appropriate action where necessary.
- Basic customer service follow-up calls after completion of service visits.
- Communicate with Managers, Supervisors, and Parts team to ensure properly scheduled appointments.
- Obtain customer information and keep an accurate database.
- Maintain the standard for response time.
- Set up appointments with all customers with the focus that all customers are prospective long-term customers.
- Coordinate and manage customer quoting processes for clients, ensuring accurate information is submitted through third-party systems for approval prior to work commencement.
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Strong verbal and written communication skills, Required
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors), Required
- Possesses a high degree of initiative Must be self-motivated, Required
- Ability to work independently and as a member of a team, Required
- Possesses flexibility to work in a fast paced, dynamic environment, Required
- Capable of multi-tasking, highly organized, with excellent time management skills, Required
- Detailed oriented with excellent follow-up practices, Required
Qualifications
- H.S. Diploma/GED, Required
- 1 year or more in customer service or administrative related experience, Required
Job Category: Operations and Support
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Hourly
Minimum Pay Range: $24.00
Maximum Pay Range: $26.00
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
See all Service Supervisor Jobs at Ryder System
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Supervisor Jobs at Ryder System.
Get Access To All JobsTips for Finding Service Supervisor Jobs at Ryder System
Tailor your resume to fleet operations
Ryder's Service Supervisor roles center on vehicle maintenance oversight, technician scheduling, and compliance with DOT standards. Frame your resume around these operational specifics rather than generic management experience so recruiters immediately recognize your fit.
Clarify sponsorship eligibility before applying
Ryder sponsors both H-1B and employment-based Green Card pathways for qualifying roles. Confirm your current status and remaining authorized stay before your first interview so you can address sponsorship timing honestly if the recruiter raises it.
Target locations with high service demand
Ryder concentrates Service Supervisor openings near major logistics and distribution corridors. Search for positions in regions with dense commercial fleet activity, where hiring volume is highest and sponsorship decisions move faster due to operational urgency.
Prepare credentials that satisfy specialty occupation standards
USCIS evaluates H-1B eligibility on whether the role genuinely requires a specific bachelor's degree or higher. Gather degree certificates, transcripts, and any credential evaluations for foreign degrees before the offer stage so your employer's attorney can act quickly.
Use Migrate Mate to identify active Ryder openings
Service Supervisor positions at Ryder open and close quickly alongside fleet contracts. Use Migrate Mate to filter for current Ryder Service Supervisor roles that have an active sponsorship history, so you're applying to positions where the pathway is already established.
Understand the PERM timeline if a Green Card is discussed
If Ryder offers EB-2 or EB-3 sponsorship, the PERM labor certification process through DOL typically takes 12 to 18 months before an I-140 petition can be filed. Build this into your career planning so the timeline doesn't catch you off guard during negotiations.
Frequently Asked Questions
Does Ryder System sponsor H-1B visas for Service Supervisors?
Yes, Ryder System sponsors H-1B visas for Service Supervisor roles. The position typically needs to meet USCIS specialty occupation standards, which means demonstrating that the role requires at least a bachelor's degree in a specific field. Your employer's immigration counsel will assess whether your particular role and background meet that threshold before filing.
Which visa types does Ryder System commonly use for Service Supervisor roles?
Ryder supports both nonimmigrant and immigrant pathways for this function. H-1B is the most common route for initial sponsorship. For longer-term employment, Ryder has pursued EB-2 and EB-3 Green Card sponsorship through the PERM labor certification process with the DOL, which is common for supervisory roles with defined degree requirements.
What qualifications does Ryder System expect for Service Supervisor candidates?
Ryder typically looks for candidates with a background in automotive or diesel technology, fleet maintenance, or operations management, often supported by a relevant bachelor's degree or equivalent combination of education and hands-on experience. Familiarity with DOT compliance, technician supervision, and service scheduling software strengthens your candidacy considerably for most locations.
How do I apply for Service Supervisor jobs at Ryder System?
You can search and apply for Service Supervisor openings directly through Ryder's careers portal or browse verified sponsorship-eligible positions through Migrate Mate, which filters for roles where Ryder has an active sponsorship track record. When you apply, address your work authorization status clearly in your application to avoid delays once a recruiter reaches out.
How do I plan my timeline around Ryder's visa sponsorship process?
For H-1B sponsorship, factor in the April 1 USCIS filing window and the October 1 start date if you need a new cap-subject petition. If you're already in valid status, a cap-exempt or transfer scenario may allow an earlier start. For Green Card sponsorship through PERM, the DOL process alone can take over a year, so align your offer negotiation with realistic expectations on both sides.