Sales Jobs at Intercom with Visa Sponsorship
Intercom hires Sales professionals to drive growth across its customer messaging platform, with roles spanning account executives, solutions consultants, and enterprise sales. The company has a history of sponsoring H-1B visas for qualified candidates, making it a viable target if you're building a long-term career in SaaS sales in the U.S.
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Get Access To All JobsINTRODUCTION
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
ROLE AND RESPONSIBILITIES
This isn't a typical BDR role. You'll be joining the team behind Intercom's Customer Agent products, working across both new and existing customers. As a Business Development Representative, you will play a critical role in driving revenue growth for the Intercom Sales organization through effective pipeline generation. Our role is to lay the foundation for Intercom Sales by engaging with prospects and customers, helping them realise the value of Intercom through creative and engaging prospecting. We invest in our BDRs. We strongly believe in giving our team the opportunities to grow & develop at Intercom, to push themselves outside of their comfort zones to achieve goals they never thought possible. In joining the Business Development team at Intercom, you join a community that believes in development and promotion from within. We’re looking for people who are excited to work in a fast-moving company, make an impact, and rapidly develop their career in sales. As a BDR team, we empower one another to achieve our goals, exceed expectations and continue to deliver real business impact. We’re looking for a teammate to do the same!
Responsibilities:
- Pipeline Generation: Partner with Account Executives to build and prioritize highly strategic target account lists. This includes deep dives into firmographics, technographics, and intent data to identify top opportunities.
- Customer Engagement Across the Funnel: Work with both new prospects and existing customers. You'll engage with customers at different stages, from first touch through to adoption and expansion, giving you a broader view of the sales cycle than most BDR roles offer.
- Multiple Sales Motions: You'll operate across both high velocity and more complex sales cycles. Some deals move fast and reward speed. Others involve multiple stakeholders and require patience, research, and coordination with Account Executives. You'll learn how to work both.
- Product Expertise: Build deep knowledge of Intercom's Customer Agent and Sales Agent products. You'll need to clearly articulate the problems these products solve and speak credibly with prospects about them.
- Cross-Functional Collaboration: Work closely with Sales, Marketing, Product, and Customer Success to improve how we generate and convert pipeline for these products. Your proximity to customers means your feedback matters.
BASIC QUALIFICATIONS
- Strong desire to build a career in Sales. You want to be in a closing role in the future and you see this as the path to get there.
- 1+ year of customer-facing work experience. Sales or SaaS experience is a plus.
- Comfortable working at pace. This is a high velocity motion, you need to be able to move quickly and prioritize well.
- Prospecting skills across cold calling, email, and social. You know how to engage people who aren't expecting to hear from you.
- Communication. You can articulate ideas clearly, adapt to different audiences, and you listen as well as you talk.
- Growth Mindset. You're self-aware, you seek feedback, and you treat every day as a chance to get better.
- Results Oriented. You don't settle. You're hungry to hit your numbers and raise the bar for yourself and the team.
- Curiosity about AI and how it's changing sales and customer service. You don't need to be technical, but you need to be interested.
PREFERRED QUALIFICATIONS
- Bachelor's Degree preferred
- Familiarity with these systems and tools: (SFDC, Outreach, Cognism, Zoominfo, LinkedIn Sales Navigator)
BENEFITS
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews - great work is rewarded!
- Flexible paid time off policy
- Paid Parental Leave Program
- 401k plan & match
- In-office bicycle storage
- Fun events for Intercomrades, friends, and family!
COMPENSATION
The base salary range for candidates within the Greater Chicago Area is $40.10-$47.91 per hour, along with incentive compensation ranging from approximately $25,020 - $29,896. For full-time employment, the estimated all-in annual compensation range (OTE) is $83,400 - $99,653. Actual hourly rate will depend on a variety of factors such as education, skills, experience, location, and other relevant considerations. The hourly pay rate and incentive compensation is subject to change and may be modified in the future. This range is a good faith estimate only; actual compensation will vary based on hours worked and individual and company performance. This is a non-exempt, hourly position, and employees in this position are therefore eligible for overtime compensation in accordance with applicable law. All regular employees may also be eligible for the corporate bonus program or a sales incentive, as well as stock in the form of Restricted Stock Units (RSUs).
POLICIES
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
LOCATION
Proof of eligibility to work in the United States is required.
INTRODUCTION
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
ROLE AND RESPONSIBILITIES
This isn't a typical BDR role. You'll be joining the team behind Intercom's Customer Agent products, working across both new and existing customers. As a Business Development Representative, you will play a critical role in driving revenue growth for the Intercom Sales organization through effective pipeline generation. Our role is to lay the foundation for Intercom Sales by engaging with prospects and customers, helping them realise the value of Intercom through creative and engaging prospecting. We invest in our BDRs. We strongly believe in giving our team the opportunities to grow & develop at Intercom, to push themselves outside of their comfort zones to achieve goals they never thought possible. In joining the Business Development team at Intercom, you join a community that believes in development and promotion from within. We’re looking for people who are excited to work in a fast-moving company, make an impact, and rapidly develop their career in sales. As a BDR team, we empower one another to achieve our goals, exceed expectations and continue to deliver real business impact. We’re looking for a teammate to do the same!
Responsibilities:
- Pipeline Generation: Partner with Account Executives to build and prioritize highly strategic target account lists. This includes deep dives into firmographics, technographics, and intent data to identify top opportunities.
- Customer Engagement Across the Funnel: Work with both new prospects and existing customers. You'll engage with customers at different stages, from first touch through to adoption and expansion, giving you a broader view of the sales cycle than most BDR roles offer.
- Multiple Sales Motions: You'll operate across both high velocity and more complex sales cycles. Some deals move fast and reward speed. Others involve multiple stakeholders and require patience, research, and coordination with Account Executives. You'll learn how to work both.
- Product Expertise: Build deep knowledge of Intercom's Customer Agent and Sales Agent products. You'll need to clearly articulate the problems these products solve and speak credibly with prospects about them.
- Cross-Functional Collaboration: Work closely with Sales, Marketing, Product, and Customer Success to improve how we generate and convert pipeline for these products. Your proximity to customers means your feedback matters.
BASIC QUALIFICATIONS
- Strong desire to build a career in Sales. You want to be in a closing role in the future and you see this as the path to get there.
- 1+ year of customer-facing work experience. Sales or SaaS experience is a plus.
- Comfortable working at pace. This is a high velocity motion, you need to be able to move quickly and prioritize well.
- Prospecting skills across cold calling, email, and social. You know how to engage people who aren't expecting to hear from you.
- Communication. You can articulate ideas clearly, adapt to different audiences, and you listen as well as you talk.
- Growth Mindset. You're self-aware, you seek feedback, and you treat every day as a chance to get better.
- Results Oriented. You don't settle. You're hungry to hit your numbers and raise the bar for yourself and the team.
- Curiosity about AI and how it's changing sales and customer service. You don't need to be technical, but you need to be interested.
PREFERRED QUALIFICATIONS
- Bachelor's Degree preferred
- Familiarity with these systems and tools: (SFDC, Outreach, Cognism, Zoominfo, LinkedIn Sales Navigator)
BENEFITS
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews - great work is rewarded!
- Flexible paid time off policy
- Paid Parental Leave Program
- 401k plan & match
- In-office bicycle storage
- Fun events for Intercomrades, friends, and family!
COMPENSATION
The base salary range for candidates within the Greater Chicago Area is $40.10-$47.91 per hour, along with incentive compensation ranging from approximately $25,020 - $29,896. For full-time employment, the estimated all-in annual compensation range (OTE) is $83,400 - $99,653. Actual hourly rate will depend on a variety of factors such as education, skills, experience, location, and other relevant considerations. The hourly pay rate and incentive compensation is subject to change and may be modified in the future. This range is a good faith estimate only; actual compensation will vary based on hours worked and individual and company performance. This is a non-exempt, hourly position, and employees in this position are therefore eligible for overtime compensation in accordance with applicable law. All regular employees may also be eligible for the corporate bonus program or a sales incentive, as well as stock in the form of Restricted Stock Units (RSUs).
POLICIES
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
LOCATION
Proof of eligibility to work in the United States is required.
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Get Access To All JobsTips for Finding Sales Jobs at Intercom Jobs
Frame your SaaS sales metrics clearly
Intercom's Sales roles are evaluated on pipeline generation, ARR contribution, and enterprise deal cycles. Quantify your quota attainment and deal sizes in your resume so hiring managers can immediately map your background to their segment model.
Target roles aligned with your visa timeline
H-1B cap-subject petitions must be filed by April 1 for an October 1 start. If you're mid-job-search in Q3, prioritize roles that can start on cap timing or ask early whether Intercom would support an amended petition for a faster transfer.
Verify your employer's E-Verify enrollment before signing
H-1B sponsoring employers must be enrolled in E-Verify. Confirm Intercom's enrollment status through the E-Verify employer search before you negotiate your offer, so there are no surprises during onboarding paperwork.
Prepare a specialty occupation narrative for Sales
USCIS scrutinizes Sales roles more than engineering roles for specialty occupation status. Document how your position requires a specific bachelor's degree in business, marketing, or a related field, not just general sales aptitude.
Search Intercom Sales openings on Migrate Mate
Use Migrate Mate to filter Intercom's Sales openings by visa sponsorship eligibility. The platform surfaces roles at companies with active sponsorship histories, saving you from applying to positions that won't support your H-1B.
Engage Intercom's recruiting team about petitioner timing
Ask the recruiter directly whether Intercom files H-1B petitions with premium processing. A 15-business-day adjudication window from USCIS matters if your current status has limited runway and you need certainty before your grace period expires.
Sales at Intercom jobs are hiring across the US. Find yours.
Find Sales at Intercom JobsFrequently Asked Questions
Does Intercom sponsor H-1B visas for Sales roles?
Yes, Intercom has sponsored H-1B visas for Sales positions. Sponsorship is not automatic for every role, so you should confirm with the recruiter early in the process whether the specific position you're targeting is eligible. Sales roles at tech companies like Intercom can require additional documentation to satisfy USCIS specialty occupation requirements compared to engineering roles.
How do I apply for Sales jobs at Intercom?
Applications go through Intercom's careers page, where Sales openings are listed by team and region. You can also find Intercom's sponsored Sales roles through Migrate Mate, which filters for positions with active visa sponsorship histories. Tailor your application to Intercom's product-led growth model and highlight experience selling SaaS platforms to mid-market or enterprise customers.
Which visa types are commonly used for Sales roles at Intercom?
The H-1B is the primary work visa used for Sales professionals at U.S. technology companies, including Intercom. If you're an Australian citizen, the E-3 visa is a faster and less competitive alternative that follows a similar employer-sponsored process. TN visas are available to Canadian and Mexican nationals in qualifying professional categories, though Sales roles require careful documentation to fit TN criteria.
What qualifications does Intercom expect for Sales roles?
Intercom's Sales team typically looks for experience in B2B SaaS, familiarity with consultative selling methodologies, and a track record of meeting quota in competitive deal environments. For H-1B eligibility, your role must qualify as a specialty occupation, meaning the position should normally require at least a bachelor's degree in a specific field such as business, marketing, communications, or a related discipline.
How do I time my H-1B filing if I receive an offer from Intercom?
If you're subject to the H-1B cap, your employer must register you in the USCIS lottery between March 1 and March 20, with petitions filed by April 1 for an October 1 start date. If you're already on H-1B with another employer, Intercom can file an H-1B transfer and you can begin work once USCIS receives the petition, without waiting for approval, under portability rules.
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