LexisNexis Risk Solutions Visa Sponsorship USA
LexisNexis Risk Solutions is a data analytics and risk management company with a consistent record of sponsoring skilled international workers. It actively supports both H-1B and Green Card pathways, making it a credible target for visa-dependent candidates in the technology and software space.
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Get Access To All JobsINTRODUCTION
Are you ready to help customers get value from their HR technology from day one?
Do you enjoy guiding customers through onboarding, training, and implementation to ensure long-term success?
ABOUT THE BUSINESS
Brightmine has been providing HR solutions since 2002, empowering organizations to build successful workforces and create a purposeful workplace for all. We provide expert insight and practical tools to help organizations achieve greater efficiency, reduce risk, and increase employee engagement. Today, we are delivering smarter data analysis tools and cutting-edge technology to support future demands on HR in an increasingly digital world.
ABOUT OUR TEAM
The Customer Success & Delivery team sits at the heart of the Brightmine business and plays a critical role in proactively ensuring customer success across the Brightmine user base. The team works closely with Sales, Growth, Data Operations, and other internal stakeholders to deliver a seamless onboarding experience while supporting Brightmine’s vision of an inclusive, people-focused culture where ambition, curiosity, and new ideas are encouraged.
ABOUT THE ROLE
Reporting into the Customer Success & Delivery Leadership Team, the Onboarding Customer Success Manager is responsible for onboarding and implementing Brightmine products across the portfolio for both new and existing customers. This role ensures customers have a positive onboarding experience by delivering efficient, timely implementations tailored to customer needs.
You will work closely with New Business, Customer Growth, and other Customer Success & Delivery team members to support customers during the early stages of their subscription. By developing a strong understanding of each customer’s requirements, you will help ensure successful product adoption and a smooth transition to ongoing account management.
Responsibilities:
- Deliver seamless onboarding experiences by executing customized implementation plans aligned to customer priorities across the Brightmine product portfolio.
- Gather and document client requirements by asking the right questions, executing on agreed priorities, and keeping customers informed of progress throughout onboarding.
- Act as a trusted advisor by working closely with customer stakeholders to develop and manage onboarding and implementation timelines that support onboarding objectives.
- Collaborate with external stakeholders to ensure they have the necessary information to successfully implement Brightmine products.
- Support customers through the full onboarding lifecycle, meeting agreed timelines and ensuring a smooth handover to the Account Manager.
- Deliver online and occasional in-person training sessions to improve user understanding and drive product adoption.
- Partner closely with New Business, Customer Growth, Customer Success & Delivery, and Data Operations teams to provide a proactive and high-quality onboarding experience, including support for data ingestion requirements.
- Troubleshoot customer issues and problem-solve in a repeatable, structured manner while supporting inquiries and ensuring appropriate user access.
- Maintain accurate and up-to-date records of all customer onboarding activities.
- Provide insights and analysis on onboarding trends and customer feedback to support ongoing process and product improvements that enhance onboarding efficiency.
REQUIREMENTS
- Proven experience delivering high-quality customer service, including training customers or internal teams.
- Experience implementing and onboarding customized or bespoke customer products.
- Ability to meet deadlines and service level agreements while maintaining a strong focus on customer experience.
- Strong interpersonal and listening skills with a people-oriented mindset.
- Commercial awareness with the ability to work effectively with stakeholders at all levels, including C-suite leaders.
- Excellent time management skills and strong attention to detail.
- Ability to manage multiple workstreams simultaneously and adapt to changing priorities with a positive attitude.
- Analytical problem-solving skills with the ability to troubleshoot and source technical solutions.
- Proven ability to build and maintain strong relationships with both internal and external stakeholders.
- Highly motivated, proactive team player who can operate autonomously in an agile environment.
WORKING FOR YOU:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
LOCATION
Primary Location Base Pay Range: New York, NY $53,300 - $88,800.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
INTRODUCTION
Are you ready to help customers get value from their HR technology from day one?
Do you enjoy guiding customers through onboarding, training, and implementation to ensure long-term success?
ABOUT THE BUSINESS
Brightmine has been providing HR solutions since 2002, empowering organizations to build successful workforces and create a purposeful workplace for all. We provide expert insight and practical tools to help organizations achieve greater efficiency, reduce risk, and increase employee engagement. Today, we are delivering smarter data analysis tools and cutting-edge technology to support future demands on HR in an increasingly digital world.
ABOUT OUR TEAM
The Customer Success & Delivery team sits at the heart of the Brightmine business and plays a critical role in proactively ensuring customer success across the Brightmine user base. The team works closely with Sales, Growth, Data Operations, and other internal stakeholders to deliver a seamless onboarding experience while supporting Brightmine’s vision of an inclusive, people-focused culture where ambition, curiosity, and new ideas are encouraged.
ABOUT THE ROLE
Reporting into the Customer Success & Delivery Leadership Team, the Onboarding Customer Success Manager is responsible for onboarding and implementing Brightmine products across the portfolio for both new and existing customers. This role ensures customers have a positive onboarding experience by delivering efficient, timely implementations tailored to customer needs.
You will work closely with New Business, Customer Growth, and other Customer Success & Delivery team members to support customers during the early stages of their subscription. By developing a strong understanding of each customer’s requirements, you will help ensure successful product adoption and a smooth transition to ongoing account management.
Responsibilities:
- Deliver seamless onboarding experiences by executing customized implementation plans aligned to customer priorities across the Brightmine product portfolio.
- Gather and document client requirements by asking the right questions, executing on agreed priorities, and keeping customers informed of progress throughout onboarding.
- Act as a trusted advisor by working closely with customer stakeholders to develop and manage onboarding and implementation timelines that support onboarding objectives.
- Collaborate with external stakeholders to ensure they have the necessary information to successfully implement Brightmine products.
- Support customers through the full onboarding lifecycle, meeting agreed timelines and ensuring a smooth handover to the Account Manager.
- Deliver online and occasional in-person training sessions to improve user understanding and drive product adoption.
- Partner closely with New Business, Customer Growth, Customer Success & Delivery, and Data Operations teams to provide a proactive and high-quality onboarding experience, including support for data ingestion requirements.
- Troubleshoot customer issues and problem-solve in a repeatable, structured manner while supporting inquiries and ensuring appropriate user access.
- Maintain accurate and up-to-date records of all customer onboarding activities.
- Provide insights and analysis on onboarding trends and customer feedback to support ongoing process and product improvements that enhance onboarding efficiency.
REQUIREMENTS
- Proven experience delivering high-quality customer service, including training customers or internal teams.
- Experience implementing and onboarding customized or bespoke customer products.
- Ability to meet deadlines and service level agreements while maintaining a strong focus on customer experience.
- Strong interpersonal and listening skills with a people-oriented mindset.
- Commercial awareness with the ability to work effectively with stakeholders at all levels, including C-suite leaders.
- Excellent time management skills and strong attention to detail.
- Ability to manage multiple workstreams simultaneously and adapt to changing priorities with a positive attitude.
- Analytical problem-solving skills with the ability to troubleshoot and source technical solutions.
- Proven ability to build and maintain strong relationships with both internal and external stakeholders.
- Highly motivated, proactive team player who can operate autonomously in an agile environment.
WORKING FOR YOU:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
LOCATION
Primary Location Base Pay Range: New York, NY $53,300 - $88,800.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
Job Roles at LexisNexis Risk Solutions Companies
How to Get Visa Sponsorship in LexisNexis Risk Solutions Visa Sponsorship USA
Target roles in data and analytics
LexisNexis Risk Solutions builds products around data intelligence, so roles in data science, machine learning, and software engineering align closely with where the company has historically directed its H-1B sponsorship efforts. Focus your application on these technical tracks.
Understand the full visa pathway, not just H-1B
LexisNexis Risk Solutions sponsors both H-1B and Green Card petitions, meaning strong performers can move toward permanent residence. When evaluating the opportunity, ask recruiters about the company's track record supporting employees through the full immigration journey.
Position yourself as a specialist, not a generalist
Risk solutions companies favor deep subject matter expertise. Candidates who demonstrate specialized skills in areas like fraud detection, identity verification, or compliance technology are more likely to clear the sponsorship conversation with hiring managers early in the process.
Raise sponsorship early in the recruiter screen
LexisNexis Risk Solutions has a strong sponsorship track record, so recruiters are accustomed to the question. Asking directly during the initial screen avoids wasted time and signals that you understand your own situation, which experienced hiring teams respect.
Search for open roles on a platform that tracks real sponsorship history
Not every job board shows whether a company actually sponsors visas. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, letting you focus your energy on companies like LexisNexis Risk Solutions that have demonstrated consistent commitment.
Align your background with the company's regulated industry context
LexisNexis Risk Solutions serves insurance, financial services, and government clients. Candidates with experience in regulated industries or compliance-adjacent roles demonstrate immediate business value, which strengthens the internal justification employers make when initiating a sponsorship petition.
LexisNexis Risk Solutions jobs are hiring across the US. Find yours.
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Get Access To All JobsFrequently Asked Questions
Does LexisNexis Risk Solutions sponsor H-1B visas?
Yes, LexisNexis Risk Solutions sponsors H-1B visas and has maintained an active sponsorship record across its technology and software operations. The company regularly files petitions for roles in software engineering, data science, and analytics. It's considered a reliable sponsor within the data and risk management sector, making it a strong target for candidates who require H-1B sponsorship.
What visa types does LexisNexis Risk Solutions sponsor?
LexisNexis Risk Solutions sponsors both H-1B nonimmigrant visas and employment-based Green Cards, primarily under the EB-2 and EB-3 preference categories. This dual-pathway approach means eligible employees can pursue permanent residence after establishing themselves at the company, which is a meaningful advantage for candidates planning a long-term career in the United States.
Which departments or roles at LexisNexis Risk Solutions are most likely to receive visa sponsorship?
Sponsorship activity at LexisNexis Risk Solutions is concentrated in technical functions, particularly software engineering, data engineering, machine learning, and product development. The company's core business in data analytics and risk intelligence creates consistent demand for highly specialized technical talent, which is where sponsorship petitions are most commonly initiated. Roles requiring niche expertise in fraud detection or identity analytics are especially well positioned.
How do I find open sponsored roles at LexisNexis Risk Solutions?
Migrate Mate is the most efficient way to find roles at verified sponsors like LexisNexis Risk Solutions. The platform filters job listings by confirmed sponsorship history, so you're not wasting time applying to companies that advertise broadly but decline to sponsor when the conversation gets specific. Browse by company or visa type to surface relevant openings quickly.
How do I approach the application process at LexisNexis Risk Solutions as a visa-dependent candidate?
Start by targeting roles that clearly match your technical specialization, since LexisNexis Risk Solutions typically initiates sponsorship for candidates filling specific skill gaps. Confirm sponsorship intent during the recruiter screen rather than waiting until an offer stage. If you're on Optional Practical Training, be transparent about your timeline so the company can plan around H-1B cap deadlines and avoid unnecessary delays in the process.
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