LexisNexis Risk Solutions Visa Sponsorship Jobs USA
LexisNexis Risk Solutions is a data analytics and risk management company with a consistent record of sponsoring skilled international workers. It actively supports both H-1B visa and Green Card pathways, making it a credible target for visa-dependent candidates in the technology and software space.
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Get Access To All JobsAbout the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com
About the Team
The LexisNexis Risk Solutions Product Support organization is a global team dedicated to delivering high-quality technical support to our customers. Working closely with Level 3 Support, Product Managers, and cross-functional teams, the Support team plays a critical role in ensuring service reliability, customer satisfaction, and continuous product improvement. The team values collaboration, technical excellence, and a strong customer-first mindset while operating in a fast-paced, SLA-driven environment.
About the Role
The Support Analyst is responsible for providing advanced technical support by investigating, analyzing, troubleshooting, and reproducing complex customer-reported issues. Unlike traditional customer support roles, this position requires a strong technical background and the ability to perform in-depth analysis of system behavior using log files, configuration data, input/output files, and database records.
The role involves direct accountability for customer support cases, ownership of communication, adherence to service level agreements (SLAs), and effective management of issue severity and escalations. The Support Analyst reports to the LexisNexis Risk Solutions Product Support Team Manager and works closely with the Level 3 Support team and other internal stakeholders.
Responsibilities
- Investigate, analyze, troubleshoot, and reproduce complex technical issues reported by customers
- Respond to and log all incoming customer support calls and emails in accordance with defined SLAs
- Own support cases end to end, including customer communication, status updates, and timely resolution
- Manage issue severity and handle customer escalations professionally and effectively
- Perform in-depth technical research related to software products, including root cause analysis and issue reproduction
- Validate defect corrections and confirm resolution with customers
- Escalate unresolved issues or confirmed defects to the Support Manager and Product Managers as needed
- Collaborate closely with the LexisNexis Risk Solutions Level 3 Support team and other internal teams
- Provide regular reporting and insights on support activity to support product improvement initiatives
- Contribute ideas to improve support processes, tools, and infrastructure
- Maintain high standards of professionalism and a client-focused approach in all customer interactions
Requirements
Education & Experience
- University degree in Computer Science or a related discipline
- Experience in Application Support, Customer Service, and/or software development or implementation services
- Experience supporting web applications and relational database management systems (RDBMS)
- Experience working in Unix environments (AIX, Solaris, Oracle); MQSeries experience is a plus
Technical Skills
- Excellent technical and analytical skills, including the ability to analyze log files, configuration files, and data inputs/outputs
- Technical background working with programming or scripting languages, SQL queries, and data formats such as JSON, XML, and CSV
- Knowledge of relational databases including Oracle and Microsoft SQL Server, with understanding of primary keys, foreign keys, unique constraints, and data types
- Familiarity with web application architecture, including client/server concepts, deployments, sessions, requests/responses, cookies, HTTP GET/POST methods, HTML, CSS, JavaScript, and database connectivity
- Proficiency with Microsoft Office tools
Core Competencies
- Proven problem-solving skills with a proactive and detail-oriented approach
- Excellent communication skills with the ability to clearly explain technical concepts
- Highly organized and able to manage multiple support cases simultaneously
- Curious, self-motivated, and committed to continuous learning of new technologies and products
- Ability to prioritize tasks and work independently under pressure
- Strong work ethic and a genuine desire to support customers and teammates
- Team-oriented mindset with a collaborative approach to problem solving
- Client-focused with demonstrated attention to detail
- English language proficiency required
Location
Primary Location Base Pay Range: New York, NY $78,100 - $130,300.
U.S. National Base Pay Range: $65,100 - $108,500. Geographic differentials may apply in some locations to better reflect local market rates.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com
About the Team
The LexisNexis Risk Solutions Product Support organization is a global team dedicated to delivering high-quality technical support to our customers. Working closely with Level 3 Support, Product Managers, and cross-functional teams, the Support team plays a critical role in ensuring service reliability, customer satisfaction, and continuous product improvement. The team values collaboration, technical excellence, and a strong customer-first mindset while operating in a fast-paced, SLA-driven environment.
About the Role
The Support Analyst is responsible for providing advanced technical support by investigating, analyzing, troubleshooting, and reproducing complex customer-reported issues. Unlike traditional customer support roles, this position requires a strong technical background and the ability to perform in-depth analysis of system behavior using log files, configuration data, input/output files, and database records.
The role involves direct accountability for customer support cases, ownership of communication, adherence to service level agreements (SLAs), and effective management of issue severity and escalations. The Support Analyst reports to the LexisNexis Risk Solutions Product Support Team Manager and works closely with the Level 3 Support team and other internal stakeholders.
Responsibilities
- Investigate, analyze, troubleshoot, and reproduce complex technical issues reported by customers
- Respond to and log all incoming customer support calls and emails in accordance with defined SLAs
- Own support cases end to end, including customer communication, status updates, and timely resolution
- Manage issue severity and handle customer escalations professionally and effectively
- Perform in-depth technical research related to software products, including root cause analysis and issue reproduction
- Validate defect corrections and confirm resolution with customers
- Escalate unresolved issues or confirmed defects to the Support Manager and Product Managers as needed
- Collaborate closely with the LexisNexis Risk Solutions Level 3 Support team and other internal teams
- Provide regular reporting and insights on support activity to support product improvement initiatives
- Contribute ideas to improve support processes, tools, and infrastructure
- Maintain high standards of professionalism and a client-focused approach in all customer interactions
Requirements
Education & Experience
- University degree in Computer Science or a related discipline
- Experience in Application Support, Customer Service, and/or software development or implementation services
- Experience supporting web applications and relational database management systems (RDBMS)
- Experience working in Unix environments (AIX, Solaris, Oracle); MQSeries experience is a plus
Technical Skills
- Excellent technical and analytical skills, including the ability to analyze log files, configuration files, and data inputs/outputs
- Technical background working with programming or scripting languages, SQL queries, and data formats such as JSON, XML, and CSV
- Knowledge of relational databases including Oracle and Microsoft SQL Server, with understanding of primary keys, foreign keys, unique constraints, and data types
- Familiarity with web application architecture, including client/server concepts, deployments, sessions, requests/responses, cookies, HTTP GET/POST methods, HTML, CSS, JavaScript, and database connectivity
- Proficiency with Microsoft Office tools
Core Competencies
- Proven problem-solving skills with a proactive and detail-oriented approach
- Excellent communication skills with the ability to clearly explain technical concepts
- Highly organized and able to manage multiple support cases simultaneously
- Curious, self-motivated, and committed to continuous learning of new technologies and products
- Ability to prioritize tasks and work independently under pressure
- Strong work ethic and a genuine desire to support customers and teammates
- Team-oriented mindset with a collaborative approach to problem solving
- Client-focused with demonstrated attention to detail
- English language proficiency required
Location
Primary Location Base Pay Range: New York, NY $78,100 - $130,300.
U.S. National Base Pay Range: $65,100 - $108,500. Geographic differentials may apply in some locations to better reflect local market rates.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
Job Roles at LexisNexis Risk Solutions
See all 53+ LexisNexis Risk Solutions Jobs
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Get Access To All JobsTips for Finding LexisNexis Risk Solutions Visa Sponsorship Jobs USA
Target roles in data and analytics
LexisNexis Risk Solutions builds products around data intelligence, so roles in data science, machine learning, and software engineering align closely with where the company has historically directed its H-1B sponsorship efforts. Focus your application on these technical tracks.
Understand the full visa pathway, not just H-1B
LexisNexis Risk Solutions sponsors both H-1B and Green Card petitions, meaning strong performers can move toward permanent residence. When evaluating the opportunity, ask recruiters about the company's track record supporting employees through the full immigration journey.
Position yourself as a specialist, not a generalist
Risk solutions companies favor deep subject matter expertise. Candidates who demonstrate specialized skills in areas like fraud detection, identity verification, or compliance technology are more likely to clear the sponsorship conversation with hiring managers early in the process.
Raise sponsorship early in the recruiter screen
LexisNexis Risk Solutions has a strong sponsorship track record, so recruiters are accustomed to the question. Asking directly during the initial screen avoids wasted time and signals that you understand your own situation, which experienced hiring teams respect.
Search for open roles on a platform that tracks real sponsorship history
Not every job board shows whether a company actually sponsors visas. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, letting you focus your energy on companies like LexisNexis Risk Solutions that have demonstrated consistent commitment.
Align your background with the company's regulated industry context
LexisNexis Risk Solutions serves insurance, financial services, and government clients. Candidates with experience in regulated industries or compliance-adjacent roles demonstrate immediate business value, which strengthens the internal justification employers make when initiating a sponsorship petition.
Frequently Asked Questions
Does LexisNexis Risk Solutions sponsor H-1B visas?
Yes, LexisNexis Risk Solutions sponsors H-1B visas and has maintained an active sponsorship record across its technology and software operations. The company regularly files petitions for roles in software engineering, data science, and analytics. It's considered a reliable sponsor within the data and risk management sector, making it a strong target for candidates who require H-1B sponsorship.
What visa types does LexisNexis Risk Solutions sponsor?
LexisNexis Risk Solutions sponsors both H-1B nonimmigrant visas and employment-based Green Cards, primarily under the EB-2 and EB-3 preference categories. This dual-pathway approach means eligible employees can pursue permanent residence after establishing themselves at the company, which is a meaningful advantage for candidates planning a long-term career in the United States.
Which departments or roles at LexisNexis Risk Solutions are most likely to receive visa sponsorship?
Sponsorship activity at LexisNexis Risk Solutions is concentrated in technical functions, particularly software engineering, data engineering, machine learning, and product development. The company's core business in data analytics and risk intelligence creates consistent demand for highly specialized technical talent, which is where sponsorship petitions are most commonly initiated. Roles requiring niche expertise in fraud detection or identity analytics are especially well positioned.
How do I find open sponsored roles at LexisNexis Risk Solutions?
Migrate Mate is the most efficient way to find roles at verified sponsors like LexisNexis Risk Solutions. The platform filters job listings by confirmed sponsorship history, so you're not wasting time applying to companies that advertise broadly but decline to sponsor when the conversation gets specific. Browse by company or visa type to surface relevant openings quickly.
How do I approach the application process at LexisNexis Risk Solutions as a visa-dependent candidate?
Start by targeting roles that clearly match your technical specialization, since LexisNexis Risk Solutions typically initiates sponsorship for candidates filling specific skill gaps. Confirm sponsorship intent during the recruiter screen rather than waiting until an offer stage. If you're on Optional Practical Training, be transparent about your timeline so the company can plan around H-1B cap deadlines and avoid unnecessary delays in the process.