New York Blood Center Visa Sponsorship USA
New York Blood Center is a leading nonprofit in healthcare and medical services, known for supporting international talent through H-1B and OPT sponsorship. It's a consistent sponsor with a track record that makes it a credible option for visa-dependent job seekers in clinical and research roles.
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Get Access To All JobsINTRODUCTION
Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.
ROLE AND RESPONSIBILITIES
This position is responsible for providing customer service to internal and external customers, by identifying the customer’s needs and meeting those needs in relation to products and services.
- Provide customer service by responding to all calls/requests for service, answering product and service questions, and following up on inquiries from customers.
- Resolve product or service problems by listening, verifying customer’s complaint, and identifying a solution or referring to management as needed.
- Take orders from internal and external agencies via phone.
- Using various computerized systems to enter, process and track customer orders, complaints, and patient information.
- Prepare various reports.
- Maintain accurate documentation of orders and files.
- Release NYBC donor testing results to initiate product labeling process.
- Manage all test results for internal and external customers.
- Review and inputs information from donor forms.
- Ensure appropriate follow-up by contacting necessary staff and relaying that information to customers.
- Perform sample check-in, creates invoices for customers and resolves inaccuracies in billing.
- Perform confirmatory test result entries into BECS.
- Process and confirm donors for HLA / Granulocyte specialty product request.
- Import SAHH (Self Administer Health History) donor data into computer system.
- Investigate, report and resolve unlinked SAHH donations and laptop failures. Open Service Now Tickets relating to SAHH issues.
- Coordinate Product Hold Retrieval (PHR) with NYBC affiliates and customers.
- Box and ship NYBC sample boxes/labels to testing customers.
- Report ABORH discrepancies.
- Generate Transportation delivery/pick up request.
BASIC QUALIFICATIONS
High School Diploma or equivalent; One year of experience as a customer service representative in a call center environment is preferred.
COMPENSATION
- Competitive Pay: $22.9753/hour
All salaries are pursuant to Local 1199 Collective Bargaining Agreement.
LOCATION
Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations.
INTRODUCTION
Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.
ROLE AND RESPONSIBILITIES
This position is responsible for providing customer service to internal and external customers, by identifying the customer’s needs and meeting those needs in relation to products and services.
- Provide customer service by responding to all calls/requests for service, answering product and service questions, and following up on inquiries from customers.
- Resolve product or service problems by listening, verifying customer’s complaint, and identifying a solution or referring to management as needed.
- Take orders from internal and external agencies via phone.
- Using various computerized systems to enter, process and track customer orders, complaints, and patient information.
- Prepare various reports.
- Maintain accurate documentation of orders and files.
- Release NYBC donor testing results to initiate product labeling process.
- Manage all test results for internal and external customers.
- Review and inputs information from donor forms.
- Ensure appropriate follow-up by contacting necessary staff and relaying that information to customers.
- Perform sample check-in, creates invoices for customers and resolves inaccuracies in billing.
- Perform confirmatory test result entries into BECS.
- Process and confirm donors for HLA / Granulocyte specialty product request.
- Import SAHH (Self Administer Health History) donor data into computer system.
- Investigate, report and resolve unlinked SAHH donations and laptop failures. Open Service Now Tickets relating to SAHH issues.
- Coordinate Product Hold Retrieval (PHR) with NYBC affiliates and customers.
- Box and ship NYBC sample boxes/labels to testing customers.
- Report ABORH discrepancies.
- Generate Transportation delivery/pick up request.
BASIC QUALIFICATIONS
High School Diploma or equivalent; One year of experience as a customer service representative in a call center environment is preferred.
COMPENSATION
- Competitive Pay: $22.9753/hour
All salaries are pursuant to Local 1199 Collective Bargaining Agreement.
LOCATION
Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations.
Job Roles at New York Blood Center Companies
How to Get Visa Sponsorship in New York Blood Center Visa Sponsorship USA
Target clinical and research roles
New York Blood Center's sponsorship history centers on technical and scientific positions in healthcare. Focus your search on laboratory, biomedical research, and clinical operations roles where specialized degrees are required and sponsorship is most consistently offered.
Highlight specialized scientific credentials
New York Blood Center operates in a highly technical field. Emphasize degrees, certifications, and lab skills that directly align with hematology, transfusion medicine, or biomedical research, these are the areas where visa sponsorship is most justified and supported.
Browse verified sponsorship history before applying
Not every healthcare employer is transparent about sponsorship. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, saving you time and helping you prioritize employers like New York Blood Center with a documented track record.
Prepare for a mission-driven interview
New York Blood Center is a nonprofit focused on saving lives through blood research and supply. Demonstrating genuine alignment with its public health mission strengthens your candidacy, hiring managers at nonprofits weigh cultural fit heavily alongside technical qualifications.
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Get Access To All JobsFrequently Asked Questions
Does New York Blood Center sponsor H-1B visas?
Yes, New York Blood Center sponsors H-1B visas. It has a consistent track record of H-1B filings, primarily for roles in clinical research, laboratory science, and biomedical fields. As a nonprofit healthcare organization, it qualifies as a cap-exempt H-1B employer, which means it can file H-1B petitions year-round without being subject to the annual lottery.
What visa types does New York Blood Center sponsor?
New York Blood Center sponsors H-1B visas and supports F-1 OPT and CPT candidates. It does not have a documented track record of Green Card or E-3 sponsorship. If you're on F-1 OPT, the organization's willingness to hire OPT workers makes it a viable pathway, with potential for H-1B sponsorship as you establish yourself in the role.
Which departments or roles at New York Blood Center typically receive visa sponsorship?
Sponsorship at New York Blood Center is concentrated in technical and scientific functions, particularly laboratory research, transfusion medicine, bioinformatics, and clinical operations. Roles requiring advanced degrees in biomedical science, biochemistry, or related fields are where the organization has historically supported international candidates. Administrative and general operations roles are less likely to receive sponsorship.
How do I find open visa-sponsored jobs at New York Blood Center?
Migrate Mate lists verified visa-sponsoring employers including New York Blood Center, so you can browse open roles filtered by real sponsorship history rather than guessing. When you find a relevant position, apply directly through the organization's careers portal. Check listings regularly, as healthcare nonprofits post roles on a rolling basis tied to grant cycles and research project timelines.
How do I approach the application timeline at New York Blood Center as a visa-sponsored candidate?
Because New York Blood Center is cap-exempt for H-1B purposes, it can file petitions at any point in the year, removing the April lottery pressure that affects most employers. That said, internal HR and legal review still takes time. Give yourself a buffer of at least two to three months between an expected start date and your current status expiry, and flag your visa situation early in the hiring process.
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