Mechanical Engineer Jobs at Okta with Visa Sponsorship
Okta's Mechanical Engineer roles sit at the intersection of hardware reliability and enterprise security infrastructure, supporting the physical systems that keep its identity platform running at scale. Okta has a consistent track record of sponsoring work visas for engineering functions, making it a viable target for international candidates in this discipline.
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Get Access To All JobsINTRODUCTION
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while still enforcing strong security protections. It integrates directly with an organization’s existing directories and identity systems, as well as 4,000+ applications.
Because Okta runs on an integrated platform, organizations can implement the service quickly at large scale and low total cost.
Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure.
JOB PURPOSE:
The Mission Critical Technical Support Engineer (MCTSE) is an articulate and seasoned technical guru with strong working knowledge of the Okta product. In this role you will be adept at both building relationships and resolving issues. You will be the primary technical point of contact for a small number of Okta’s largest, most strategic customers and will learn their technical architectures and be ready to troubleshoot their issues, with little or no background required. You will own or orchestrate resolution of cases, help build strong partnerships, and provide an unparalleled support experience for assigned customers.
DUTIES AND RESPONSIBILITIES:
- Primary technical point of contact for designated Premier Plus customers.
- Provide well-thought out and reliable direction, both in technical and non-technical terms, to designated customers to help them integrate and maintain their Okta deployment.
- Take end-to-end ownership of assigned customer issues, including initial troubleshooting, identification of root cause and issue resolution.
- Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience.
- Work in close collaboration with Customer Success Managers to receive, manage and expeditiously resolve escalations from assigned customers.
- Collect information and document bugs with Engineering for product issues that are impacting customers.
- Know the technical architecture and specifics of the assigned customers’ Okta setup, and be ready to troubleshoot issues with little or no background required.
- Build and maintain strong relationships with technical contacts at assigned customers.
- Provide feedback to the training and documentation organizations so that common or emerging issues can be addressed before they become serious or widespread.
- Deliver against customer experience and efficiency targets.
- Push creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers.
- Assess to risk of product releases, and impending and important date throughout the year, and act to mitigate any identified issues.
QUALIFICATIONS
- 7+ years of customer support, technical support, system administration or a related technical customer facing role.
- 1+ year(s) of experience administering, implementing or supporting Okta products and technologies.
- Expertise in core Microsoft product stack, including Windows Server, Windows Workstation, Active Directory, DNS, DHCP, Group Policies and IIS.
- Passion for solving customer issues and advocating for their success, in a fast paced, highly technical environment.
- Ability to learn new technologies quickly.
- Excellent relationship management, customer service and communication skills in variety of forms (written, live chat, conference calls, in-person.)
- Ability to work independently with little direct supervision and as a part of a team.
- Excellent analytical and organizational abilities both from a high level and deeply granular viewpoint.
- Ability to remain calm, composed and articulate when dealing with tough customer situations.
- Okta Professional and Okta Administrator Certifications.
- BA/BS/MS in Computer Science, Management Information Systems, or related discipline is nice to have.
STRONGLY DESIRED SKILLS:
- Experience supporting LDAP, SSO, SAML, or WS Federation.
- Experience supporting cloud applications such as Office 365, Google Apps, Salesforce, Workday, NetSuite, Box, etc.
- Experience supporting n-tier web applications.
- Experience supporting REST APIs.
- MCSE with concentration in Active Directory 2008 R2 or higher.
Okta is an Equal Opportunity Employer.
The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:
- $114,000
- $143,000 USD
Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice.
INTRODUCTION
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while still enforcing strong security protections. It integrates directly with an organization’s existing directories and identity systems, as well as 4,000+ applications.
Because Okta runs on an integrated platform, organizations can implement the service quickly at large scale and low total cost.
Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure.
JOB PURPOSE:
The Mission Critical Technical Support Engineer (MCTSE) is an articulate and seasoned technical guru with strong working knowledge of the Okta product. In this role you will be adept at both building relationships and resolving issues. You will be the primary technical point of contact for a small number of Okta’s largest, most strategic customers and will learn their technical architectures and be ready to troubleshoot their issues, with little or no background required. You will own or orchestrate resolution of cases, help build strong partnerships, and provide an unparalleled support experience for assigned customers.
DUTIES AND RESPONSIBILITIES:
- Primary technical point of contact for designated Premier Plus customers.
- Provide well-thought out and reliable direction, both in technical and non-technical terms, to designated customers to help them integrate and maintain their Okta deployment.
- Take end-to-end ownership of assigned customer issues, including initial troubleshooting, identification of root cause and issue resolution.
- Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience.
- Work in close collaboration with Customer Success Managers to receive, manage and expeditiously resolve escalations from assigned customers.
- Collect information and document bugs with Engineering for product issues that are impacting customers.
- Know the technical architecture and specifics of the assigned customers’ Okta setup, and be ready to troubleshoot issues with little or no background required.
- Build and maintain strong relationships with technical contacts at assigned customers.
- Provide feedback to the training and documentation organizations so that common or emerging issues can be addressed before they become serious or widespread.
- Deliver against customer experience and efficiency targets.
- Push creative thinking beyond the boundaries of existing industry standard practices to come up with process improvements and new ways to delight customers.
- Assess to risk of product releases, and impending and important date throughout the year, and act to mitigate any identified issues.
QUALIFICATIONS
- 7+ years of customer support, technical support, system administration or a related technical customer facing role.
- 1+ year(s) of experience administering, implementing or supporting Okta products and technologies.
- Expertise in core Microsoft product stack, including Windows Server, Windows Workstation, Active Directory, DNS, DHCP, Group Policies and IIS.
- Passion for solving customer issues and advocating for their success, in a fast paced, highly technical environment.
- Ability to learn new technologies quickly.
- Excellent relationship management, customer service and communication skills in variety of forms (written, live chat, conference calls, in-person.)
- Ability to work independently with little direct supervision and as a part of a team.
- Excellent analytical and organizational abilities both from a high level and deeply granular viewpoint.
- Ability to remain calm, composed and articulate when dealing with tough customer situations.
- Okta Professional and Okta Administrator Certifications.
- BA/BS/MS in Computer Science, Management Information Systems, or related discipline is nice to have.
STRONGLY DESIRED SKILLS:
- Experience supporting LDAP, SSO, SAML, or WS Federation.
- Experience supporting cloud applications such as Office 365, Google Apps, Salesforce, Workday, NetSuite, Box, etc.
- Experience supporting n-tier web applications.
- Experience supporting REST APIs.
- MCSE with concentration in Active Directory 2008 R2 or higher.
Okta is an Equal Opportunity Employer.
The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:
- $114,000
- $143,000 USD
Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice.
See all 47+ Mechanical Engineer at Okta jobs
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Get Access To All JobsTips for Finding Mechanical Engineer Jobs at Okta Jobs
Align your credentials to Okta's hardware stack
Okta's mechanical engineering work centers on data center infrastructure, thermal management, and hardware reliability. Tailor your resume to highlight experience with enterprise-scale physical systems, not consumer product design, before you apply.
Target roles that map to specialty occupation standards
For H-1B eligibility, USCIS requires the position to qualify as a specialty occupation. Mechanical Engineer roles tied to specific technical domains like structural analysis or systems integration carry stronger approval odds than broadly scoped generalist listings.
Use Migrate Mate to filter Okta's open roles
Okta posts Mechanical Engineer openings across multiple locations and teams. Use Migrate Mate to filter specifically for Okta positions that align with your visa type, so you're applying to roles where sponsorship is already part of the hiring context.
Understand how PERM affects your green card timeline
EB-2 and EB-3 sponsorship at a technology company like Okta involves a PERM labor certification filed with DOL before the immigrant petition. The earlier your employer initiates PERM, the sooner your priority date is established, which matters significantly for India-born applicants.
Prepare a portfolio that survives a Request for Evidence
USCIS scrutinizes H-1B petitions for Mechanical Engineers more closely than for software roles. Gather degree transcripts, published projects, CAD work samples, and any employer letters confirming your specialized scope of work before your employer files Form I-129.
Mechanical Engineer at Okta jobs are hiring across the US. Find yours.
Find Mechanical Engineer at Okta JobsFrequently Asked Questions
Does Okta sponsor H-1B visas for Mechanical Engineers?
Yes, Okta sponsors H-1B visas for Mechanical Engineer roles. The position must qualify as a specialty occupation under USCIS standards, meaning the role requires at least a bachelor's degree in a directly related field such as mechanical engineering, systems engineering, or a closely aligned discipline. Roles focused on data center hardware, thermal systems, or infrastructure reliability typically meet this bar.
How do I apply for Mechanical Engineer jobs at Okta?
Applications go through Okta's careers portal, where Mechanical Engineer openings are listed by team and location. Before applying, confirm the role's visa sponsorship eligibility, since not every posting explicitly states it. Migrate Mate lets you browse Okta's current Mechanical Engineer openings filtered by visa type, so you can focus your applications on roles where sponsorship is already expected.
Which visa types does Okta commonly use for Mechanical Engineer roles?
Okta sponsors H-1B, TN, and F-1 OPT and CPT for Mechanical Engineer positions, along with immigrant visa pathways including EB-2 and EB-3 for longer-term employees. TN is available to Canadian and Mexican nationals whose role falls under the USMCA engineer category. F-1 OPT is common for recent graduates entering the role before an H-1B is filed.
What qualifications does Okta expect for Mechanical Engineer candidates?
Okta's Mechanical Engineer roles typically require a bachelor's degree in mechanical engineering or a related field, with hands-on experience in areas like thermal management, hardware reliability, or data center infrastructure. Familiarity with CAD tools, structural analysis, and cross-functional collaboration with electrical or systems engineering teams strengthens your candidacy significantly for roles supporting Okta's physical infrastructure.
How does the H-1B filing timeline affect my start date at Okta?
H-1B cap-subject petitions are filed in April for an October 1 start date under USCIS's annual lottery. If you receive an offer outside that window, you may need to bridge the gap using F-1 OPT cap-gap protection or explore cap-exempt options. Aligning your offer acceptance and start date negotiation with USCIS filing deadlines prevents costly authorization gaps.
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