Customer Support Jobs at PepsiCo with Visa Sponsorship

INTRODUCTION

We are PepsiCo! We are a global community of innovators, leaders, and change-makers. With iconic brands like Lay's, Quaker, Pepsi, and Gatorade, we've been shaping the market for over 100 years. Here, everyone belongs. So, dare for better - bring your passion, ideas, and authentic self, and let's create the future together.

We are seeking an experienced Administrative professional to support operations at our Grand Island facility. This role serves as the sole onsite administrative presence and requires a high level of independence, adaptability, and professionalism. The ideal candidate is comfortable wearing multiple hats, managing competing priorities, and working confidently in an operations-based environment while interacting with a variety of stakeholders. This position requires strong judgment, integrity, and the ability to speak up appropriately when issues arise. Prior experience in cash handling, reconciliation, and administrative operations is essential.

Responsibilities:

• Cashier and reconcile daily Delivery and Full-Service Vending routes using SAP, banking applications, and cash counting machines.
• Complete daily cashiering documentation, including running and analyzing reports, maintaining activity logs, and reviewing proof of delivery (POD) documentation.
• Maintain accurate records of missing or incomplete payments and POD discrepancies and document findings thoroughly.
• Proactively communicate with appropriate stakeholders to support collection efforts.
• Partner closely with centralized Accounts Receivable to resolve customer payment issues.
• Maintain security, organization, and cleanliness of the cash counting area and equipment.
• Process accounts payable in a timely and accurate manner via internal AP systems or purchasing card.
• Manage shipping and receiving activities for the location.
• Conduct weekly inventory of office, breakroom, and maintenance supplies and coordinate replenishment.
• Maintain front reception and common areas to ensure cleanliness and professional appearance.
• Support customer and supplier interactions, visitors, mail, reports, copying, filing, and phone coverage.
• Serve as a go-to support resource for the local team.
• Provide planning and execution support for company events, meetings, and diversity engagement initiatives.
• Respond to email, phone, and direct messages in a timely, professional manner.
• Perform additional administrative and customer support responsibilities as assigned; Manage ad hoc requests and special projects.

COMPENSATION AND BENEFITS:

• The expected compensation range for this position is between $39,500 - $63,100.
• Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

QUALIFICATIONS

• High School Diploma or GED required.
• Minimum of 3–5 years of administrative experience.
• Strong organizational and time-management skills with the ability to prioritize in a fast-paced environment.
• Proven ability to multitask with a sense of urgency while maintaining accuracy.
• Exceptional attention to detail and follow-through.
• Strong written and verbal communication skills with the ability to interact professionally and constructively with internal and external partners.
• Self-motivated, proactive, and customer-focused.
• Demonstrated tact, integrity, maturity, professionalism, and respect for others.
• Advanced computer proficiency, including Outlook, Word, Excel, and PowerPoint.

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: /Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

Please view our Pay Transparency Statement.