Customer Support Representative Jobs at PepsiCo with Visa Sponsorship
Customer Support Representative roles at PepsiCo sit at the intersection of consumer engagement and brand operations, covering everything from retail account support to digital and phone-based service functions. PepsiCo has a demonstrated history of sponsoring international talent across its customer-facing teams for candidates who meet its qualifications.
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Get Access To All JobsGreat Pay. Great Benefits. Growth Opportunities.
Target Pay of $74,017
Benefits
- Medical, vision and dental
- Company-provided retirement benefits
- Paid time off
- World class training and growth opportunities
Are you ready to join a winning team? Pepsi Beverages North America (PBNA) is PepsiCo's beverage manufacturing, sales, and distribution operating unit. Now is the time to explore the opportunities of PBNA: what makes you unique makes us better. Small Format Sales Representatives play a key role in the success of our business by generating sales and delivering exceptional customer service. Together we perform with purpose!
What's different about Sales Representative positions at PBNA?
- Great benefits, pay, and incentives
- Exceptional brand recognition and industry-leading technology to make your job easier
Stability
- We are a Fortune 50 company that continues to grow
Task variety
- No two days are the same as you support a wide range of customers
- Fast-paced environment where you can work independently
Robust and successful employee development program
- We like to promote from within!
- Size and depth of Pepsi portfolio is what separates us from the competition
- A great culture with a family atmosphere
- Mileage reimbursement
Here is what it's like to be a Small Format Sales Representative with PBNA:
CLICK HERE to view our Sales Realistic Job Preview Video
Here's a bit more about what your job will be. Day to day you will:
- Be the primary store-level salesperson and key point of contact to small format accounts like convenience and gas stores, small grocery stores, drug stores, restaurants, etc.
- Generate sales by identifying opportunities, conducting business reviews, communicating with customers, and providing exceptional customer service
- Rotate and stock products on shelves and displays, in coolers, vending equipment, and customers' backrooms
- Prioritize and execute daily tasks while servicing up to 100 accounts throughout the week
- Get regular feedback for improvement via key metrics.
- Collaborate with cross-functional Pepsi partners to meet customer needs
- Learn new technologies, products, and selling skills to grow the accounts and create efficiencies
- Build displays, set up promotional materials and get a workout by lifting, loading, pushing, and pulling cases ranging from 20-45 lbs. Position requires standing, walking, reaching, and squatting while merchandising product.
- Support Pepsi's strong safety culture by adhering all safety standards and procedures
- Work across a wide variety of weather conditions
Requirements
We'll teach you what you need to know, but we do have a few minimum requirements:
- 18 years or older
- Must have car to access multi-store locations within assigned shift
- Valid U.S. driver's license and proof of insurance
Helpful experience:
- Merchandising
- Selling beverages and/or consumer products
- Executing in-store marketing
- Managing a route
- Working with financial targets
- Customer Service
READY TO JOIN OUR PEPSICO FAMILY? APPLY NOW
For positions that require use of a personal vehicle for a sales route, mileage reimbursement is provided.
Because the material job duties of this role involve regular field work (away from a physical Company location), including visiting customer locations and interfacing with employees, vendors, and customers of the Company, and the general public - following a conditional offer of employment, the Company has good cause to conduct a review of criminal history in accordance with applicable laws to ensure safety. A conditional offer of employment is contingent upon successful completion of pre-employment background check and drug screening. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. In addition, the Company will verify your education, employment history, and motor vehicle or driving history (if applicable to this role).
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.
Please view our Pay Transparency Statement
Shift: Days
Req Benefits: Paid time off subject to eligibility, including paid parental leave, vacation, sick, bereavement, and jury duty leave, and nine company holidays. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Programs (EAP), Insurance (Accident, Group Legal, Life), and defined contribution retirement plans.
Compensation: $74017 / year
Additional Details: The anticipated closing date is
Great Pay. Great Benefits. Growth Opportunities.
Target Pay of $74,017
Benefits
- Medical, vision and dental
- Company-provided retirement benefits
- Paid time off
- World class training and growth opportunities
Are you ready to join a winning team? Pepsi Beverages North America (PBNA) is PepsiCo's beverage manufacturing, sales, and distribution operating unit. Now is the time to explore the opportunities of PBNA: what makes you unique makes us better. Small Format Sales Representatives play a key role in the success of our business by generating sales and delivering exceptional customer service. Together we perform with purpose!
What's different about Sales Representative positions at PBNA?
- Great benefits, pay, and incentives
- Exceptional brand recognition and industry-leading technology to make your job easier
Stability
- We are a Fortune 50 company that continues to grow
Task variety
- No two days are the same as you support a wide range of customers
- Fast-paced environment where you can work independently
Robust and successful employee development program
- We like to promote from within!
- Size and depth of Pepsi portfolio is what separates us from the competition
- A great culture with a family atmosphere
- Mileage reimbursement
Here is what it's like to be a Small Format Sales Representative with PBNA:
CLICK HERE to view our Sales Realistic Job Preview Video
Here's a bit more about what your job will be. Day to day you will:
- Be the primary store-level salesperson and key point of contact to small format accounts like convenience and gas stores, small grocery stores, drug stores, restaurants, etc.
- Generate sales by identifying opportunities, conducting business reviews, communicating with customers, and providing exceptional customer service
- Rotate and stock products on shelves and displays, in coolers, vending equipment, and customers' backrooms
- Prioritize and execute daily tasks while servicing up to 100 accounts throughout the week
- Get regular feedback for improvement via key metrics.
- Collaborate with cross-functional Pepsi partners to meet customer needs
- Learn new technologies, products, and selling skills to grow the accounts and create efficiencies
- Build displays, set up promotional materials and get a workout by lifting, loading, pushing, and pulling cases ranging from 20-45 lbs. Position requires standing, walking, reaching, and squatting while merchandising product.
- Support Pepsi's strong safety culture by adhering all safety standards and procedures
- Work across a wide variety of weather conditions
Requirements
We'll teach you what you need to know, but we do have a few minimum requirements:
- 18 years or older
- Must have car to access multi-store locations within assigned shift
- Valid U.S. driver's license and proof of insurance
Helpful experience:
- Merchandising
- Selling beverages and/or consumer products
- Executing in-store marketing
- Managing a route
- Working with financial targets
- Customer Service
READY TO JOIN OUR PEPSICO FAMILY? APPLY NOW
For positions that require use of a personal vehicle for a sales route, mileage reimbursement is provided.
Because the material job duties of this role involve regular field work (away from a physical Company location), including visiting customer locations and interfacing with employees, vendors, and customers of the Company, and the general public - following a conditional offer of employment, the Company has good cause to conduct a review of criminal history in accordance with applicable laws to ensure safety. A conditional offer of employment is contingent upon successful completion of pre-employment background check and drug screening. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. In addition, the Company will verify your education, employment history, and motor vehicle or driving history (if applicable to this role).
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.
Please view our Pay Transparency Statement
Shift: Days
Req Benefits: Paid time off subject to eligibility, including paid parental leave, vacation, sick, bereavement, and jury duty leave, and nine company holidays. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Programs (EAP), Insurance (Accident, Group Legal, Life), and defined contribution retirement plans.
Compensation: $74017 / year
Additional Details: The anticipated closing date is
See all 43+ Customer Support Representative at PepsiCo jobs
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Get Access To All JobsTips for Finding Customer Support Representative Jobs at PepsiCo Jobs
Frame your bilingual skills as operational assets
PepsiCo's customer support teams frequently serve diverse retail and distribution markets. If you speak Spanish or another language common among its customer base, position that directly in your resume and cover letter as a business capability, not a personal trait.
Target PepsiCo's divisional hiring portals strategically
PepsiCo operates across distinct business units including Frito-Lay, Gatorade, and Quaker. Customer Support Representative openings often post under specific divisions rather than the parent brand, so search each division's careers page separately to avoid missing active listings.
Confirm OPT authorization before your start date
If you're on F-1 OPT, your STEM extension clock starts from your first authorized day. Before accepting an offer from PepsiCo, verify your Employment Authorization Document reflects the correct employer details, since mismatches can delay your E-Verify clearance and push back your start date.
Align your H-1B specialty occupation argument early
USCIS scrutinizes H-1B petitions for customer support roles more heavily than for technical positions. Work with PepsiCo's HR or immigration counsel before the petition is filed to build a clear specialty occupation case tied to your specific degree field and the technical scope of the role.
Use Migrate Mate to filter verified sponsoring roles
Not all Customer Support Representative postings at PepsiCo will be flagged as sponsorship-eligible on general job boards. Use Migrate Mate to browse roles verified for visa sponsorship activity so you're applying to positions where international hiring is already established practice.
Request clarity on TN qualification before negotiating
TN visa eligibility for customer support roles depends on mapping your specific job duties to a qualifying USMCA profession. If you're Canadian or Mexican, ask PepsiCo's recruiting team during the offer stage whether they've structured the role description to support a TN filing before you accept.
Customer Support Representative at PepsiCo jobs are hiring across the US. Find yours.
Find Customer Support Representative at PepsiCo JobsFrequently Asked Questions
Does PepsiCo sponsor H-1B visas for Customer Support Representatives?
PepsiCo does sponsor H-1B visas, including for customer-facing roles, but approval depends on whether the specific position meets USCIS's specialty occupation standard. Customer Support Representative roles with a technical or analytical scope tied to a specific degree field have a stronger case. You'll want to confirm the role's classification with PepsiCo's HR team before applying.
How do I apply for Customer Support Representative jobs at PepsiCo?
Apply directly through PepsiCo's careers portal or through Migrate Mate, which surfaces roles verified for visa sponsorship activity. PepsiCo's customer support openings often list under specific divisions like Frito-Lay or PepsiCo Beverages North America rather than the parent brand, so searching by division gives you a more complete picture of what's open.
Which visa types are commonly used for Customer Support Representative roles at PepsiCo?
PepsiCo has sponsored H-1B, TN, F-1 OPT, F-1 CPT, and EB-2 and EB-3 Green Card pathways for its workforce. For customer support roles specifically, F-1 OPT and TN are common entry points due to their relatively straightforward authorization process. H-1B and employment-based Green Card sponsorship typically come after a candidate has demonstrated performance within the company.
What qualifications does PepsiCo expect for Customer Support Representative roles?
PepsiCo generally looks for candidates with a bachelor's degree in business, communications, supply chain, or a related field. For roles that will support H-1B sponsorship, the degree must align directly with the position's core duties. Experience with CRM platforms, account management, or retail distribution logistics is frequently cited in PepsiCo's customer support job descriptions and strengthens both your candidacy and the specialty occupation argument.
How do I time the visa filing process when accepting an offer from PepsiCo?
Timing depends on your current status. F-1 OPT candidates should confirm E-Verify completion within three business days of their start date, as required by DHS. H-1B candidates need the petition filed before the April 1 cap-subject deadline for an October 1 start. TN holders can apply at a port of entry with the offer letter, making same-day authorization possible for Canadian citizens.
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