Customer Support Representative Jobs at Dentsply Sirona with Visa Sponsorship
Customer Support Representative roles at Dentsply Sirona sit at the intersection of dental technology and client-facing problem solving. The company has a track record of sponsoring work visas for this function, making it a realistic target if you're navigating OPT, H-1B, or other employment-based pathways in the medical devices space.
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Get Access To All JobsRequisition ID: 83070
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.
Working at Dentsply Sirona you are able to:
Develop faster - with our commitment to the best professional development.
Perform better - as part of a high-performance, empowering culture.
Shape an industry - with a market leader that continues to drive innovation.
Make a difference - by helping improve oral health worldwide.
ROLE AND RESPONSIBILITIES:
- Develop and maintain strong relationships with oral surgeons, practice managers, and key clinical decision-makers.
- Conduct product presentations, clinical discussions, and office demonstrations.
- Identify and pursue new sales opportunities within the assigned territory.
- Achieve sales targets and objectives set by the company.
- Provide exceptional customer service and ongoing support to existing accounts.
- Stay updated on industry trends, competitor activities, and new product developments.
- Collaborate with marketing and leadership to execute effective sales strategies.
- Attend trade shows, study clubs, and industry events to promote products and services.
- Maintain accurate CRM records of sales activities and customer interactions.
- Address customer inquiries and resolve issues promptly and professionally.
QUALIFICATIONS
- High school diploma or equivalent required; bachelor’s degree preferred.
- Proven success in B2B sales (3+ years preferred).
- Strong hunter mindset with the ability to independently build and manage a pipeline.
- High level of maturity and professionalism—able to represent the company confidently in oral surgery practices.
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain strong client relationships.
- Proficiency with CRM systems and sales tools.
- Valid driver’s license and willingness to travel within the territory.
KEY SKILLS AND COMPETENCIES:
- Goal-oriented with a strong drive to achieve and exceed sales targets.
- Exceptional interpersonal skills and the ability to connect with diverse audiences.
- Strong problem-solving skills and the ability to handle customer complaints effectively.
- Ability to analyze market trends and adapt sales strategies accordingly.
- Proficiency in basic arithmetic and data analysis.
- Demonstrates strong product knowledge by clearly communicating benefits and aligning solutions to customer needs.
- Apply industry insights and data analysis to support strategic account growth.
- Leverages professional selling skills to identify opportunities and deliver compelling value.
- Builds and maintains strong customer relationships through proactive engagement and collaboration.
JOIN US:
If you are a passionate, result-driven sales professional with a hunter mentality and a commitment to delivering customer focused solutions that drive business growth, we encourage you to apply and join our team.
Dentsply Sirona is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject.
For California Residents:
We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).
The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).
For additional details and questions, contact us at careers@dentsplysirona.com
Requisition ID: 83070
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.
Working at Dentsply Sirona you are able to:
Develop faster - with our commitment to the best professional development.
Perform better - as part of a high-performance, empowering culture.
Shape an industry - with a market leader that continues to drive innovation.
Make a difference - by helping improve oral health worldwide.
ROLE AND RESPONSIBILITIES:
- Develop and maintain strong relationships with oral surgeons, practice managers, and key clinical decision-makers.
- Conduct product presentations, clinical discussions, and office demonstrations.
- Identify and pursue new sales opportunities within the assigned territory.
- Achieve sales targets and objectives set by the company.
- Provide exceptional customer service and ongoing support to existing accounts.
- Stay updated on industry trends, competitor activities, and new product developments.
- Collaborate with marketing and leadership to execute effective sales strategies.
- Attend trade shows, study clubs, and industry events to promote products and services.
- Maintain accurate CRM records of sales activities and customer interactions.
- Address customer inquiries and resolve issues promptly and professionally.
QUALIFICATIONS
- High school diploma or equivalent required; bachelor’s degree preferred.
- Proven success in B2B sales (3+ years preferred).
- Strong hunter mindset with the ability to independently build and manage a pipeline.
- High level of maturity and professionalism—able to represent the company confidently in oral surgery practices.
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain strong client relationships.
- Proficiency with CRM systems and sales tools.
- Valid driver’s license and willingness to travel within the territory.
KEY SKILLS AND COMPETENCIES:
- Goal-oriented with a strong drive to achieve and exceed sales targets.
- Exceptional interpersonal skills and the ability to connect with diverse audiences.
- Strong problem-solving skills and the ability to handle customer complaints effectively.
- Ability to analyze market trends and adapt sales strategies accordingly.
- Proficiency in basic arithmetic and data analysis.
- Demonstrates strong product knowledge by clearly communicating benefits and aligning solutions to customer needs.
- Apply industry insights and data analysis to support strategic account growth.
- Leverages professional selling skills to identify opportunities and deliver compelling value.
- Builds and maintains strong customer relationships through proactive engagement and collaboration.
JOIN US:
If you are a passionate, result-driven sales professional with a hunter mentality and a commitment to delivering customer focused solutions that drive business growth, we encourage you to apply and join our team.
Dentsply Sirona is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject.
For California Residents:
We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).
The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).
For additional details and questions, contact us at careers@dentsplysirona.com
See all 142+ Customer Support Representative at Dentsply Sirona jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support Representative at Dentsply Sirona roles.
Get Access To All JobsTips for Finding Customer Support Representative Jobs at Dentsply Sirona Jobs
Frame your dental industry knowledge early
Customer support roles at Dentsply Sirona require fluency in dental workflows and product terminology. Highlight any exposure to CAD/CAM systems, imaging software, or clinical environments in your resume before you apply.
Target roles tied to specific product lines
Dentsply Sirona hires customer support staff aligned to divisions like endodontics, restorative, or digital dentistry. Applying to a role tied to a product line you know signals depth and increases your chance of reaching the sponsorship conversation.
Start OPT applications before your authorization gap
If you're on F-1 status, USCIS recommends filing your OPT EAD at least 90 days before your program end date. Dentsply Sirona can bring you on during OPT, so getting your EAD early prevents a gap that could delay your start date.
Ask the recruiter about cap-exempt filing windows
H-1B registration opens each March for an October 1 start. When you get to the offer stage, confirm whether Dentsply Sirona files during the regular cap season or uses cap-exempt pathways, so your timeline planning is accurate.
Browse verified sponsoring employers on Migrate Mate
Finding companies with a real sponsorship track record in medical devices narrows your search significantly. Use Migrate Mate to filter Customer Support Representative openings at employers like Dentsply Sirona that have actively filed for work visas.
Prepare for PERM documentation if targeting a Green Card
EB-2 and EB-3 green card paths require a DOL PERM audit proving no qualified U.S. workers were available. For customer support roles, gather performance records and specialized training documentation early since PERM timelines can run 12 to 24 months.
Customer Support Representative at Dentsply Sirona jobs are hiring across the US. Find yours.
Find Customer Support Representative at Dentsply Sirona JobsFrequently Asked Questions
Does Dentsply Sirona sponsor H-1B visas for Customer Support Representatives?
Yes, Dentsply Sirona has sponsored H-1B visas for roles in this function. Customer Support Representatives at a medical devices company often require specialized product knowledge that supports the specialty occupation standard USCIS uses to evaluate H-1B eligibility. Your best approach is to confirm sponsorship intent directly with the recruiter once you reach the offer stage, since not every open role is pre-approved for sponsorship.
How do I apply for Customer Support Representative jobs at Dentsply Sirona?
Applications go through Dentsply Sirona's careers portal. You can also find verified open roles on Migrate Mate, which filters listings by visa sponsorship history so you can focus on positions where sponsorship is a realistic outcome. Tailor your application to the specific product division you're targeting, whether that's digital dentistry, endodontics, or restorative, since hiring managers look for domain-relevant experience alongside customer-facing skills.
Which visa types does Dentsply Sirona commonly use for Customer Support Representatives?
Dentsply Sirona has sponsored H-1B, TN, F-1 OPT, F-1 CPT, and employment-based Green Card categories including EB-2 and EB-3 for roles in this function. F-1 OPT and CPT are common entry points for recent graduates before transitioning to H-1B. TN status is available to Canadian and Mexican nationals in qualifying occupational categories. The right pathway depends on your nationality, degree field, and current immigration status.
What qualifications does Dentsply Sirona expect for Customer Support Representative roles?
Dentsply Sirona typically looks for candidates with a bachelor's degree in a health sciences, engineering, or business-related field, combined with demonstrated experience in technical or clinical customer support. Familiarity with dental equipment, CAD/CAM workflows, or imaging systems is a strong differentiator. For H-1B eligibility specifically, your degree field needs to relate directly to the role's core duties to meet the specialty occupation standard under USCIS criteria.
How do I estimate the timeline from job offer to starting work at Dentsply Sirona on an H-1B?
If you're already in H-1B status and changing employers, Dentsply Sirona can file an H-1B transfer petition and you can begin work as soon as USCIS receives it. If you're entering the H-1B cap lottery, registration opens each March and the earliest start date is October 1 of that year, a gap of roughly six to seven months from registration. Premium processing through USCIS reduces the petition adjudication window to 15 business days once selected.
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