Customer Support Representative Jobs at VITAS Healthcare with Visa Sponsorship
Customer Support Representative roles at VITAS Healthcare sit at the intersection of patient care coordination and administrative support in a hospice and palliative care environment. VITAS has a track record of working through the visa sponsorship process for qualified candidates in this function, including H-1B and OPT pathways.
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Get Access To All JobsWHO WE ARE
At VITAS Healthcare, we’ve been the nation’s leading end-of-life care provider for more than 45 years. We’re not just a hospice company—we’re a mission-driven movement built on compassion, support, and growth.
When you join VITAS, you’re stepping into a culture that invests in you: your development, your goals, and your impact. With programs in 15+ states and a nationally recognized employee experience, we promote from within, reward performance, and support ambitious professionals ready to make a difference.
WHAT YOU’LL DO
As a VITAS Representative, you’ll be at the front line of change—educating physicians, healthcare leaders & professionals about the value of hospice care. You’ll:
- Build trusted relationships with physician, healthcare leaders & professionals
- Confidently guide referral sources through understanding the prognostication, the value proposition of hospice & how to have effective conversations for families facing serious illness
- Champion the benefits of the Medicare hospice benefit
- Work alongside clinical partners to ensure patients receive the right care at the right time
- This is a role for someone who’s ready to grow, eager to learn, and driven to serve.
WHERE YOU’LL WORK
You’ll be based out of a local VITAS office and actively engaging across your territory. Whether it’s a physician's office, hospital, or care facility—you’ll go where the need is, always focused on making meaningful connections.
WHAT WE’RE LOOKING FOR
You’re a strong communicator. You thrive on challenges. You’re passionate about helping others and hungry to learn a meaningful, evolving business.
If you’re a motivated professional who wants to grow into a mission-aligned career, you’ll find the tools, mentorship, and momentum here.
At VITAS, we value:
- Adaptability in dynamic, people-driven environments
- A solution-oriented mindset that thrives on overcoming obstacles
- The heart and drive to connect, educate, and truly make a difference
WHY THIS MATTERS
Every day, you’ll help ensure that patients and families receive comfort, dignity, and peace at life’s most important moments. And in doing so, you’ll grow your career, your confidence, and your sense of purpose.
This is more than a sales role—it’s a calling. Ready to answer?
QUALIFICATIONS
- Minimum 2 years sales experience or in healthcare services preferred
- Participated in competitive team environment that involved individual accountability and teamwork
- Able to demonstrate examples on critical thinking and created solutions
- Past military service a plus
- Experience with volunteer organization a plus
- Hospice experience preferred but not required
- Evidence of achieving sales goals within the market and/or demonstrates track record of consistently exceeding corporate goals
- Strong customer service, sense of urgency and problem solving skills
- Time Management and Organizational Skills
- Demonstrated knowledge and successful application of a need satisfaction selling process
- Ability to manage a territory, to conduct sales calls and to generate sales by building long term business partnerships
- Strong interpersonal skills within all levels of an organization
Education
- Bachelor’s degree preferred
VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS
WHO WE ARE
At VITAS Healthcare, we’ve been the nation’s leading end-of-life care provider for more than 45 years. We’re not just a hospice company—we’re a mission-driven movement built on compassion, support, and growth.
When you join VITAS, you’re stepping into a culture that invests in you: your development, your goals, and your impact. With programs in 15+ states and a nationally recognized employee experience, we promote from within, reward performance, and support ambitious professionals ready to make a difference.
WHAT YOU’LL DO
As a VITAS Representative, you’ll be at the front line of change—educating physicians, healthcare leaders & professionals about the value of hospice care. You’ll:
- Build trusted relationships with physician, healthcare leaders & professionals
- Confidently guide referral sources through understanding the prognostication, the value proposition of hospice & how to have effective conversations for families facing serious illness
- Champion the benefits of the Medicare hospice benefit
- Work alongside clinical partners to ensure patients receive the right care at the right time
- This is a role for someone who’s ready to grow, eager to learn, and driven to serve.
WHERE YOU’LL WORK
You’ll be based out of a local VITAS office and actively engaging across your territory. Whether it’s a physician's office, hospital, or care facility—you’ll go where the need is, always focused on making meaningful connections.
WHAT WE’RE LOOKING FOR
You’re a strong communicator. You thrive on challenges. You’re passionate about helping others and hungry to learn a meaningful, evolving business.
If you’re a motivated professional who wants to grow into a mission-aligned career, you’ll find the tools, mentorship, and momentum here.
At VITAS, we value:
- Adaptability in dynamic, people-driven environments
- A solution-oriented mindset that thrives on overcoming obstacles
- The heart and drive to connect, educate, and truly make a difference
WHY THIS MATTERS
Every day, you’ll help ensure that patients and families receive comfort, dignity, and peace at life’s most important moments. And in doing so, you’ll grow your career, your confidence, and your sense of purpose.
This is more than a sales role—it’s a calling. Ready to answer?
QUALIFICATIONS
- Minimum 2 years sales experience or in healthcare services preferred
- Participated in competitive team environment that involved individual accountability and teamwork
- Able to demonstrate examples on critical thinking and created solutions
- Past military service a plus
- Experience with volunteer organization a plus
- Hospice experience preferred but not required
- Evidence of achieving sales goals within the market and/or demonstrates track record of consistently exceeding corporate goals
- Strong customer service, sense of urgency and problem solving skills
- Time Management and Organizational Skills
- Demonstrated knowledge and successful application of a need satisfaction selling process
- Ability to manage a territory, to conduct sales calls and to generate sales by building long term business partnerships
- Strong interpersonal skills within all levels of an organization
Education
- Bachelor’s degree preferred
VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS
See all 29+ Customer Support Representative at VITAS Healthcare jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support Representative at VITAS Healthcare roles.
Get Access To All JobsTips for Finding Customer Support Representative Jobs at VITAS Healthcare Jobs
Document your healthcare communication experience clearly
VITAS prioritizes candidates who can demonstrate experience handling sensitive patient or family inquiries. Tailor your resume to highlight roles in medical offices, insurance coordination, or care navigation so hiring managers connect your background to hospice-specific support needs.
Target VITAS locations with high patient volume
VITAS operates across dozens of regional programs with varying staffing demands. Focus applications on markets where hospice census is highest, typically large metro areas in Florida, California, and Texas, since those programs open customer support roles most frequently and have more consistent sponsorship activity.
Confirm OPT authorization before your start date
If you are on F-1 OPT, your Employment Authorization Document must be valid on day one. VITAS uses E-Verify for onboarding, so any gap between your EAD start date and your actual start date will flag immediately. Plan your timing accordingly and request a specific start date that falls within your authorized window.
Ask about the LCA filing timeline during offers
For H-1B sponsorship, your employer must file a Labor Condition Application with the DOL before USCIS can process your petition. Ask your VITAS recruiter when that filing typically begins relative to your offer date so you can plan for any gap in work authorization.
Use Migrate Mate to identify open customer support roles
VITAS posts Customer Support Representative openings across multiple regional programs at different times. Use Migrate Mate to filter and track VITAS listings that include visa sponsorship so you are applying to positions where sponsorship has already been confirmed, not just assumed.
Prepare for behavioral interviews around patient family interactions
VITAS customer support roles involve direct contact with families navigating end-of-life care. Interviewers consistently probe for empathy, composure under emotional pressure, and clear verbal communication. Prepare specific examples from previous roles where you managed difficult or sensitive conversations with patients, families, or clinical staff.
Customer Support Representative at VITAS Healthcare jobs are hiring across the US. Find yours.
Find Customer Support Representative at VITAS Healthcare JobsFrequently Asked Questions
Does VITAS Healthcare sponsor H-1B visas for Customer Support Representatives?
Yes, VITAS Healthcare has sponsored H-1B visas for Customer Support Representatives. Sponsorship is not automatic for every opening, so the most reliable approach is to confirm sponsorship eligibility directly with the recruiter during your initial screening call. Because H-1B sponsorship requires an approved Labor Condition Application and USCIS petition, the process typically begins several months before your intended start date.
How do I apply for Customer Support Representative jobs at VITAS Healthcare?
Applications go through VITAS Healthcare's careers portal, where roles are listed by program location. You can also find VITAS Customer Support Representative openings filtered by visa sponsorship availability on Migrate Mate, which saves time compared to manually screening each posting. During the application, be specific about your visa status and sponsorship needs so the recruiter can assess eligibility early in the process.
Which visa types are commonly used for Customer Support Representative roles at VITAS Healthcare?
H-1B and F-1 OPT are the most common pathways for Customer Support Representatives at VITAS. TN visa holders from Canada and Mexico in qualifying occupations may also be considered. CPT is occasionally used for students still enrolled in a degree program. Each pathway has different authorization requirements, so confirm which the specific VITAS program is equipped to process before accepting an offer.
What qualifications does VITAS Healthcare expect for Customer Support Representative roles?
VITAS typically expects strong verbal communication skills, comfort with phone-based patient or family interactions, and familiarity with healthcare administrative workflows. Experience in a medical office, insurance coordination, or a care coordination environment is a strong differentiator. Bilingual candidates, particularly Spanish speakers, are frequently prioritized given the patient populations VITAS serves in many of its larger regional programs.
How do I plan my timeline if VITAS Healthcare is sponsoring my H-1B?
H-1B cap-subject petitions are filed in April for an October 1 start date under the annual lottery. If your OPT or current status expires before October 1, discuss cap-gap protections with VITAS's HR team, since F-1 students with a timely filed H-1B petition may remain authorized to work through September 30. Start the conversation with your recruiter at least six months before your authorization expires.
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