Customer Service Management Jobs at Red Bull with Visa Sponsorship
Customer Service Management roles at Red Bull sit at the intersection of brand experience and operational leadership, requiring people who can build teams, own metrics, and represent a high-energy consumer brand. Red Bull has an established path for sponsoring work visas in this function, making it a viable target for international candidates with the right management credentials.
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Get Access To All JobsCompany Description
The primary role of the Merchandiser Lead (ML) is to effectively service all customers in a safe, productive, and professional manner by ensuring proper level of stock is maintained, displayed and rotated correctly at all large format retailers. This individual will also support the Merchandising Manager with training and off day coverage.
Job Description
SUPPORT EXPECTATIONS
- Support Merchandisers based on geography and footprint to maximize service, communications, and engagement
- Complete on-boarding of new merchandiser(s), certify readiness and ensure adherence to Red Bull merchandising standards
- In the absence of Merchandising Manager, duties include but not limited to main merchandising point of contact and communication with merchandising team, route coverage and/or rescheduling/rerouting to ensure service levels are maintained
- Ensure Red Bull products are properly rotated and maintained in accordance with product rotation standards thereby minimizing Out of Code and Damaged Product concerns
- Ensure that all Red Bull equipment is set to current standards, clean, in good working order, and presented in a premium manner
EXECUTION
- Maintain records required for compliance with internal policy up to and including mileage records, trainings and other records required by law
- Execute and adhere to Red Bull merchandising processes and routines
- Evaluate all competitors’ activities such as new launches and price reductions and communicate with Merchandising Manager or other members of sales team
- Build, protect, and grow the Red Bull product portfolio
- Notify appropriate Account Sales Manager for pick up and / or exchange of any dented, damaged, or out of code product, as well as any out-of-stock items, and Quality Point of Distribution (QPOD) opportunities
- Establish and maintain friendly and professional relationships with retail managers of accounts
BUILDING SUCCESS
- Collaborate with sales team members in executing new programs and selling in large displays
- Work collaboratively across the organization and share best practices
- Lead by example and adhere to Company standards & Red Bull Values
- Professional representation of the company and Red Bull brand through responsible driving and in market presence
Qualifications
- Prior merchandising experience
- Strong verbal and written communication skills
- A valid US Driver's License
- Reliable vehicle to be used for work purposes with at least the minimum insurance coverage
- Must be at least 18 years of age
- Ability to lift and transport up to 25 pounds of inventory and/or advertising displays necessary
- English; additional languages an advantage
Red Bull Distribution Company, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by Federal, state, or local law.
Company Description
The primary role of the Merchandiser Lead (ML) is to effectively service all customers in a safe, productive, and professional manner by ensuring proper level of stock is maintained, displayed and rotated correctly at all large format retailers. This individual will also support the Merchandising Manager with training and off day coverage.
Job Description
SUPPORT EXPECTATIONS
- Support Merchandisers based on geography and footprint to maximize service, communications, and engagement
- Complete on-boarding of new merchandiser(s), certify readiness and ensure adherence to Red Bull merchandising standards
- In the absence of Merchandising Manager, duties include but not limited to main merchandising point of contact and communication with merchandising team, route coverage and/or rescheduling/rerouting to ensure service levels are maintained
- Ensure Red Bull products are properly rotated and maintained in accordance with product rotation standards thereby minimizing Out of Code and Damaged Product concerns
- Ensure that all Red Bull equipment is set to current standards, clean, in good working order, and presented in a premium manner
EXECUTION
- Maintain records required for compliance with internal policy up to and including mileage records, trainings and other records required by law
- Execute and adhere to Red Bull merchandising processes and routines
- Evaluate all competitors’ activities such as new launches and price reductions and communicate with Merchandising Manager or other members of sales team
- Build, protect, and grow the Red Bull product portfolio
- Notify appropriate Account Sales Manager for pick up and / or exchange of any dented, damaged, or out of code product, as well as any out-of-stock items, and Quality Point of Distribution (QPOD) opportunities
- Establish and maintain friendly and professional relationships with retail managers of accounts
BUILDING SUCCESS
- Collaborate with sales team members in executing new programs and selling in large displays
- Work collaboratively across the organization and share best practices
- Lead by example and adhere to Company standards & Red Bull Values
- Professional representation of the company and Red Bull brand through responsible driving and in market presence
Qualifications
- Prior merchandising experience
- Strong verbal and written communication skills
- A valid US Driver's License
- Reliable vehicle to be used for work purposes with at least the minimum insurance coverage
- Must be at least 18 years of age
- Ability to lift and transport up to 25 pounds of inventory and/or advertising displays necessary
- English; additional languages an advantage
Red Bull Distribution Company, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by Federal, state, or local law.
See all 22+ Customer Service Management at Red Bull jobs
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Get Access To All JobsTips for Finding Customer Service Management Jobs at Red Bull Jobs
Frame your credentials around U.S. management standards
Red Bull's Customer Service Management roles typically require demonstrated experience leading teams and owning service performance metrics. Translate your previous management titles and KPIs into language that maps directly to U.S. job descriptions before you apply.
Target Red Bull's regional operations hubs first
Red Bull concentrates its Customer Service Management hiring around its U.S. distribution and commercial operations centers. Filtering your search by those locations puts you in front of roles where sponsorship infrastructure already exists, rather than markets where it's less established.
Understand what H-1B specialty occupation means for this role
Customer Service Management must qualify as a specialty occupation under USCIS rules, meaning your position needs to require at least a bachelor's degree in a specific field. Operations management, business administration, or a related degree typically satisfies this requirement for senior-level roles.
Time your application around H-1B cap registration
If you need a new H-1B, USCIS registration opens in March each year for an October 1 start date. Securing a Red Bull offer by late January gives your employer time to prepare before the registration window closes, avoiding a full year's delay.
Ask about EB-2 or EB-3 sponsorship during offer negotiation
Red Bull has sponsored both EB-2 and EB-3 Green Card categories for employees. Once you have an offer, confirm whether the company initiates the PERM labor certification process, and clarify the typical timeline from hire to petition filing.
Browse Red Bull sponsorship roles through Migrate Mate
Use Migrate Mate to filter Customer Service Management openings at Red Bull by visa type, so you're only applying to roles where H-1B or Green Card sponsorship is confirmed rather than assumed.
Customer Service Management at Red Bull jobs are hiring across the US. Find yours.
Find Customer Service Management at Red Bull JobsFrequently Asked Questions
Does Red Bull sponsor H-1B visas for Customer Service Managements?
Yes, Red Bull sponsors H-1B visas for Customer Service Management roles. The role needs to qualify as a specialty occupation under USCIS guidelines, which generally requires the position to demand at least a bachelor's degree in a relevant field such as business administration or operations management. Senior-level management roles typically meet this threshold without issue.
How do I apply for Customer Service Management jobs at Red Bull?
Apply directly through Red Bull's careers portal, where Customer Service Management roles are listed by region and function. You can also use Migrate Mate to find and filter Red Bull openings specifically confirmed for visa sponsorship, which saves time compared to researching each listing individually. Tailor your application to Red Bull's brand-led culture and include concrete team leadership and service performance results.
Which visa types does Red Bull use for Customer Service Management roles?
Red Bull sponsors both nonimmigrant and immigrant visa categories for this function. H-1B is the most common nonimmigrant path for management roles requiring a bachelor's degree or higher. For employees seeking permanent residence, Red Bull has used the EB-2 and EB-3 Green Card categories, which require the company to complete PERM labor certification with the Department of Labor before filing an immigrant petition with USCIS.
What qualifications does Red Bull expect for Customer Service Management roles?
Red Bull typically looks for candidates with a bachelor's degree in business, operations, or a related field, combined with direct experience managing customer service teams in a fast-moving consumer goods or distribution environment. Strong familiarity with service metrics, workforce scheduling, and cross-functional coordination is expected. Experience in a brand-oriented or field operations context aligns well with how Red Bull structures these teams.
How do I navigate the sponsorship timeline for a Red Bull Customer Service Management offer?
If you're on OPT or another authorized status, start conversations about sponsorship before your current authorization expires. For H-1B, USCIS registration happens in March and employment begins October 1, so your offer needs to be in place well before then. If Red Bull initiates Green Card sponsorship through PERM, expect the DOL labor certification process alone to take several months before the immigrant petition can be filed.
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