Customer Service Jobs at University of Virginia with Visa Sponsorship
University of Virginia's Customer Service roles span student affairs, administrative support, and community engagement across a major research institution. UVA has a consistent record of sponsoring international workers in this function, supporting candidates through H-1B, E-3, and permanent residence pathways where the role qualifies.
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Get Access To All JobsINTRODUCTION
The UVA Bookstore is currently in search for a responsible and motivated candidate who enjoys providing exemplary customer service while managing the daily operations required within a retail environment.
ROLE AND RESPONSIBILITIES
- Must be proficient in cashier and computer functions, stocking sales floor, and receiving merchandise and transfers.
- All of these proficiencies will be in accordance with established policies and procedures.
- Candidate must be able to work independently, perform all opening and closing functions while ensuring all inventory assets are secure.
- The location of this position is at the Sabre Shop located within the Aquatic Fitness Center.
- Must be able to work a flexible schedule which includes weekends.
WORK HOURS
Average 25-29 hours a week.
COMPENSATION
- Position Compensation: $18 - $20 per hour
MINIMUM QUALIFICATIONS
- Education: High school diploma or equivalent
- Experience: At least one year of experience.
- Licensure: None
PREFERRED QUALIFICATIONS
- 2 - 3 years of customer service experience is preferred
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- Strong customer service skills
- Strong interpersonal and communication skills
- Strong mathematical skills
- Basic computer knowledge including use of Microsoft applications, email, and other basic functions.
- Computer and cash register experience.
- Enthusiasm for athletics and sporting goods
- Ability to operate a POS/computer system
This is a wage position which is not eligible for leave or other benefits and is limited to 1500 hours of work in a year. For more information, refer to the Wage Employment link: http://uvapolicy.virginia.edu/policy/HRM-029. To apply, please submit an application online at https://jobs.virginia.edu and attach a current resume. Search on requisition number: R0080003. Questions related to the application process may be directed to Keith Johnson, HR Specialist via email to fkj2t@virginia.edu.
PHYSICAL DEMANDS
The job does occasionally require traveling some distance to attend meetings and programs.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.
INTRODUCTION
The UVA Bookstore is currently in search for a responsible and motivated candidate who enjoys providing exemplary customer service while managing the daily operations required within a retail environment.
ROLE AND RESPONSIBILITIES
- Must be proficient in cashier and computer functions, stocking sales floor, and receiving merchandise and transfers.
- All of these proficiencies will be in accordance with established policies and procedures.
- Candidate must be able to work independently, perform all opening and closing functions while ensuring all inventory assets are secure.
- The location of this position is at the Sabre Shop located within the Aquatic Fitness Center.
- Must be able to work a flexible schedule which includes weekends.
WORK HOURS
Average 25-29 hours a week.
COMPENSATION
- Position Compensation: $18 - $20 per hour
MINIMUM QUALIFICATIONS
- Education: High school diploma or equivalent
- Experience: At least one year of experience.
- Licensure: None
PREFERRED QUALIFICATIONS
- 2 - 3 years of customer service experience is preferred
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- Strong customer service skills
- Strong interpersonal and communication skills
- Strong mathematical skills
- Basic computer knowledge including use of Microsoft applications, email, and other basic functions.
- Computer and cash register experience.
- Enthusiasm for athletics and sporting goods
- Ability to operate a POS/computer system
This is a wage position which is not eligible for leave or other benefits and is limited to 1500 hours of work in a year. For more information, refer to the Wage Employment link: http://uvapolicy.virginia.edu/policy/HRM-029. To apply, please submit an application online at https://jobs.virginia.edu and attach a current resume. Search on requisition number: R0080003. Questions related to the application process may be directed to Keith Johnson, HR Specialist via email to fkj2t@virginia.edu.
PHYSICAL DEMANDS
The job does occasionally require traveling some distance to attend meetings and programs.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.
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Get Access To All JobsTips for Finding Customer Service Jobs at University of Virginia Jobs
Frame Your Experience Around Student-Facing Services
UVA Customer Service roles often sit within student services, registrar, or housing offices. Tailor your resume to highlight experience supporting diverse, high-volume populations, since those environments mirror what UVA hiring managers are evaluating.
Verify Your Role Qualifies for H-1B Sponsorship
Not every Customer Service title at a university meets USCIS's specialty occupation standard. Roles tied to academic advising or enrollment management are stronger candidates than general front-desk positions, so clarify the degree requirement before you apply.
Target Departments With Established International Hiring
UVA's international student and scholar services, admissions, and bursar offices have longer track records of sponsoring visa holders. Focusing your applications on these units improves your chances of landing with a team already familiar with the filing process.
Ask About Sponsorship Timing During the Offer Stage
H-1B cap-subject filings only open in April for an October 1 start date. If you receive an offer outside that window, ask UVA's HR team whether they'll file for a future cap cycle or if cap-exempt status applies to your role.
Use Migrate Mate to Find Open Customer Service Roles at UVA
Search Migrate Mate to browse Customer Service openings at UVA filtered by visa sponsorship type. It saves time by surfacing only roles where sponsorship is confirmed, so you're not chasing positions that won't support your status.
Prepare Your Credentials for PERM If You're Planning Long-Term
If UVA sponsors your Green Card through EB-2 or EB-3, the PERM process requires DOL to certify no qualified U.S. workers are available. Gather official transcripts and reference letters early, since the documentation standard is stricter than a standard job application.
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Find Customer Service at University of Virginia JobsFrequently Asked Questions
Does University of Virginia sponsor H-1B visas for Customer Service roles?
Yes, University of Virginia sponsors H-1B visas for Customer Service positions, though eligibility depends on whether the specific role meets USCIS's specialty occupation criteria. Roles connected to academic advising, enrollment management, or student financial services tend to qualify more readily than general administrative support positions. Confirm the degree requirement with the hiring department before advancing in the process.
How do I apply for Customer Service jobs at University of Virginia?
Applications go through UVA's official careers portal, where positions are posted by department. You can also browse Customer Service openings at UVA that confirm visa sponsorship through Migrate Mate, which filters roles by sponsorship type. Tailor your application to the specific department's student or community-facing function, and address sponsorship needs directly in your cover letter so hiring managers aren't guessing.
Which visa types does University of Virginia commonly use for Customer Service positions?
UVA sponsors H-1B visas for roles meeting specialty occupation standards, E-3 visas for Australian citizens in qualifying positions, and pursues EB-2 or EB-3 Green Card pathways for longer-term hires. The right category depends on your nationality, the specific role's degree requirements, and whether the position is cap-subject or cap-exempt under USCIS rules.
What qualifications does UVA expect for Customer Service roles with visa sponsorship?
Expectations vary by department, but most sponsored Customer Service roles at UVA require at least a bachelor's degree in a related field, since that's a prerequisite for H-1B eligibility. Experience in higher education environments, student services, or high-volume public-facing roles is a strong differentiator. Bilingual skills are valued in offices serving international student populations.
How do I navigate the timeline for visa sponsorship at a university like UVA?
If your role requires a cap-subject H-1B, UVA must file in April for an October 1 start, so your offer and documentation need to be in place well before that window. For E-3 applicants, processing is faster and not lottery-dependent. PERM-based Green Card cases can take one to several years depending on DOL processing and your priority date, so start those conversations with UVA's HR team early.
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