Upgrade Visa Sponsorship Jobs USA
Upgrade is a consumer fintech company known for personal credit products, home loans, and banking services built around technology. It has a solid track record sponsoring both temporary work visas and permanent residency, making it a credible option for international candidates in financial technology and engineering roles.
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Get Access To All JobsAbout the Role:
We're looking for a Product Manager, Operations to help improve the systems, tools, and workflows that power Upgrade's day-to-day operations. In this role, you'll partner closely with Operations, Engineering, and Product teams to identify opportunities for automation, streamline internal processes, and deliver scalable solutions that improve efficiency and the customer experience.
You'll play a hands-on role in gathering business requirements, translating operational needs into technical specifications, coordinating cross-functional initiatives, and supporting projects from planning through implementation. You'll also help evaluate the impact of these initiatives through data and performance metrics.
This is a great opportunity for an analytical, technically curious Product Manager who enjoys solving complex problems, working with diverse stakeholders, and leveraging emerging technologies to drive meaningful business improvements.
This is a hybrid position based in our Phoenix office
What You'll Do:
- Partner with Operations stakeholders across customer support, servicing, and verifications to identify inefficiencies, understand business needs, and uncover opportunities for process improvement and automation.
- Gather, document, and translate business requirements into clear product specifications, user stories, and actionable deliverables for Engineering teams.
- Support the planning, prioritization, and execution of operational product initiatives, ensuring alignment between business stakeholders and technical teams.
- Improve contact center workflows and customer communication channels, including voice, chat, email, and AI-powered customer support solutions.
- Collaborate on automation and AI initiatives designed to reduce manual processes, optimize agent workflows, and improve operational efficiency.
- Work with cross-functional teams to track project progress, manage dependencies, troubleshoot issues, and ensure successful delivery of product enhancements.
- Leverage data and analytics to evaluate product performance, measure business impact, and identify opportunities for continuous improvement.
- Utilize product management and operational technologies including Jira and Confluence.
What We Look For:
- 2-4 years of Product Management experience, ideally within Financial Services, Fintech, or operational environments.
- Experience with Contact Center, Customer Support, or Servicing operations.
- Strong ability to gather requirements, write product specifications, and collaborate with Engineering teams to deliver technical solutions.
- Working knowledge of SQL, data analysis, and using insights to drive business decisions.
- Experience with third-party APIs, system integrations, and operational platforms such as Genesys. Familiarity with Enterprise Data Warehouses, Sumo Logic, SendGrid, or Heap is a plus.
- Experience leveraging AI tools (ChatGPT, Claude, Gemini, etc.) to improve productivity, analysis, or workflows. Exposure to conversational AI platforms such as Sierra is a plus.
- Strong analytical, problem-solving, communication, and stakeholder management skills.
What We Offer You:
- Competitive salary and stock option plan
- Paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
About the Role:
We're looking for a Product Manager, Operations to help improve the systems, tools, and workflows that power Upgrade's day-to-day operations. In this role, you'll partner closely with Operations, Engineering, and Product teams to identify opportunities for automation, streamline internal processes, and deliver scalable solutions that improve efficiency and the customer experience.
You'll play a hands-on role in gathering business requirements, translating operational needs into technical specifications, coordinating cross-functional initiatives, and supporting projects from planning through implementation. You'll also help evaluate the impact of these initiatives through data and performance metrics.
This is a great opportunity for an analytical, technically curious Product Manager who enjoys solving complex problems, working with diverse stakeholders, and leveraging emerging technologies to drive meaningful business improvements.
This is a hybrid position based in our Phoenix office
What You'll Do:
- Partner with Operations stakeholders across customer support, servicing, and verifications to identify inefficiencies, understand business needs, and uncover opportunities for process improvement and automation.
- Gather, document, and translate business requirements into clear product specifications, user stories, and actionable deliverables for Engineering teams.
- Support the planning, prioritization, and execution of operational product initiatives, ensuring alignment between business stakeholders and technical teams.
- Improve contact center workflows and customer communication channels, including voice, chat, email, and AI-powered customer support solutions.
- Collaborate on automation and AI initiatives designed to reduce manual processes, optimize agent workflows, and improve operational efficiency.
- Work with cross-functional teams to track project progress, manage dependencies, troubleshoot issues, and ensure successful delivery of product enhancements.
- Leverage data and analytics to evaluate product performance, measure business impact, and identify opportunities for continuous improvement.
- Utilize product management and operational technologies including Jira and Confluence.
What We Look For:
- 2-4 years of Product Management experience, ideally within Financial Services, Fintech, or operational environments.
- Experience with Contact Center, Customer Support, or Servicing operations.
- Strong ability to gather requirements, write product specifications, and collaborate with Engineering teams to deliver technical solutions.
- Working knowledge of SQL, data analysis, and using insights to drive business decisions.
- Experience with third-party APIs, system integrations, and operational platforms such as Genesys. Familiarity with Enterprise Data Warehouses, Sumo Logic, SendGrid, or Heap is a plus.
- Experience leveraging AI tools (ChatGPT, Claude, Gemini, etc.) to improve productivity, analysis, or workflows. Exposure to conversational AI platforms such as Sierra is a plus.
- Strong analytical, problem-solving, communication, and stakeholder management skills.
What We Offer You:
- Competitive salary and stock option plan
- Paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
Job Roles at Upgrade
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Get Access To All JobsTips for Finding Upgrade Visa Sponsorship Jobs USA
Target engineering and product roles first
Upgrade's sponsorship activity is concentrated in technical disciplines, software engineering, data science, and product. International candidates with a background in fintech infrastructure or consumer lending platforms are well-positioned to find sponsored opportunities here.
Understand Upgrade's dual visa pathway
Upgrade sponsors both H-1B and Green Card categories, including EB-2 and EB-3. If you're thinking long-term, ask during the process how quickly they typically begin PERM filings for sponsored employees, it varies by role and tenure.
F-1 students should apply before OPT expires
Upgrade actively sponsors F-1 OPT and CPT, which is meaningful in a fintech sector where many employers avoid pre-work authorization candidates. Apply early enough that there's time to bridge from OPT to H-1B before your authorization lapses.
Lead with fintech domain knowledge in your application
Upgrade operates at the intersection of banking and technology. Candidates who demonstrate familiarity with consumer credit, lending platforms, or digital banking products stand out, this context matters more than generic finance or software experience alone.
TN visa holders shouldn't overlook Upgrade
Canadian and Mexican nationals on TN visas have a streamlined path here, as Upgrade sponsors TN status. If you're already working in financial technology and hold TN eligibility, this employer's sponsorship history makes them worth prioritizing in your search.
Use verified sponsorship data to filter your job search
Not every fintech company that claims to sponsor actually has a consistent track record. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, saving time and helping you focus on employers like Upgrade who follow through.
Frequently Asked Questions
Does Upgrade sponsor H-1B visas?
Yes, Upgrade sponsors H-1B visas. The company has a consistent history of filing H-1B petitions, primarily for technical and product roles. If you're applying for a position in software engineering, data, or a related field, H-1B sponsorship is a realistic outcome, though it's always worth confirming with the recruiter early in the process.
Which visa types does Upgrade sponsor?
Upgrade sponsors H-1B, Green Card pathways including EB-2 and EB-3, F-1 OPT, F-1 CPT, and TN visas. This range makes it one of the more inclusive sponsors in the fintech space, covering both early-career candidates on student work authorization and mid-career professionals seeking long-term permanent residency.
Which departments or roles at Upgrade are most likely to receive visa sponsorship?
Sponsorship at Upgrade is most common in engineering, data science, and technical product roles, consistent with how the company operates as a technology-driven financial services business. Finance, credit analytics, and risk roles with a strong quantitative or technical component have also seen sponsorship activity. Pure business or operations roles are less commonly sponsored.
How do I find open sponsored jobs at Upgrade?
Migrate Mate lists open roles at verified sponsoring employers including Upgrade, so you can search specifically for positions where sponsorship is backed by real filing history rather than guesswork. Filter by visa type to surface roles that match your current authorization status and target positions in engineering or data where Upgrade's sponsorship is most consistent.
How do I approach the application timeline if I need H-1B sponsorship at Upgrade?
If you need H-1B sponsorship, timing matters significantly. The H-1B cap lottery registration window opens in March for an October 1 start date. Ideally, you'd secure an offer and begin the process well before March so your employer can register you in time. If you're on OPT with a STEM extension, you may have more runway, but starting conversations with Upgrade's recruiting team early is essential.