CPT Customer Engineer Jobs
Customer Engineer roles sit at the intersection of technical problem-solving and client-facing work, making them a strong CPT fit for computer science, engineering, and information systems students. Your DSO must confirm the role directly supports your academic program before you start. CPT authorization is employer-specific, so a new offer means a new authorization request.
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Get Access To All JobsCOMPANY DESCRIPTION
KIOXIA America, Inc. (formerly Toshiba Memory America, Inc.) is the US-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today’s breakthrough BiCS FLASH™ 3D technology, KIOXIA continues to pioneer cutting-edge memory solutions and services that enrich people's lives and expand society's horizons. The company's innovative 3D flash memory technology, BiCS FLASH™, is shaping the future of storage in high-density applications, including advanced smartphones, PCs, SSDs, automotive and data centers.
JOB DESCRIPTION
We are seeking an intern to join our customer technical support test team. This internship offers hands-on experience with solid-state drives (SSDs) in server environments, allowing you to develop skills in hardware validation, scripting, and performance benchmarking.
KEY RESPONSIBILITIES:
- Perform functional and performance testing of SSDs on various server platforms.
- Execute and modify scripts to automate test processes and analyze results.
- Troubleshoot and document hardware and software issues encountered during testing.
- Work with engineering teams to validate firmware updates and system compatibility.
- Maintain records of test results, failures, and debugging steps.
- Assist in optimizing test procedures to improve efficiency and accuracy.
QUALIFICATIONS
- Pursuing a degree in Computer Science, Electrical Engineering, Information Technology, or a related field.
- Basic understanding of storage devices and server hardware.
- Familiarity with Windows or Linux OS.
- Experience with scripting languages such as Python, Bash, or PowerShell is a plus.
- Strong problem-solving skills and attention to detail.
- Ability to work both independently and collaboratively within a team.
PREFERRED QUALIFICATIONS
- Knowledge of SSDs and server configurations.
- Familiarity with benchmarking and debugging tools.
ADDITIONAL INFORMATION
Req# i-0057; #LI-MB1;
The expected salary for this position is $30.00 - $35.00/hour.
AT KIOXIA, WE VALUE THE FOLLOWING:
- Investment in you
- Offering opportunities for career growth and personal development training
- Open-minded management
- Empowering employees by listening and responding to ideas, issues, and approaches
- Flexible work-life balance
- Offering a generous PTO allotment, holiday shutdown, and flexible work options
- Diversity of cultures, perspectives, backgrounds and experiences of all our team members
- Through our diversity, equity and inclusion initiatives, our focus is to strengthen our company culture to create more inclusion and belonging for all
- Benefits for our team members
- Excellent medical and non-medical benefits, 401(k) matching, pet insurance
KIOXIA America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
COMPANY DESCRIPTION
KIOXIA America, Inc. (formerly Toshiba Memory America, Inc.) is the US-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today’s breakthrough BiCS FLASH™ 3D technology, KIOXIA continues to pioneer cutting-edge memory solutions and services that enrich people's lives and expand society's horizons. The company's innovative 3D flash memory technology, BiCS FLASH™, is shaping the future of storage in high-density applications, including advanced smartphones, PCs, SSDs, automotive and data centers.
JOB DESCRIPTION
We are seeking an intern to join our customer technical support test team. This internship offers hands-on experience with solid-state drives (SSDs) in server environments, allowing you to develop skills in hardware validation, scripting, and performance benchmarking.
KEY RESPONSIBILITIES:
- Perform functional and performance testing of SSDs on various server platforms.
- Execute and modify scripts to automate test processes and analyze results.
- Troubleshoot and document hardware and software issues encountered during testing.
- Work with engineering teams to validate firmware updates and system compatibility.
- Maintain records of test results, failures, and debugging steps.
- Assist in optimizing test procedures to improve efficiency and accuracy.
QUALIFICATIONS
- Pursuing a degree in Computer Science, Electrical Engineering, Information Technology, or a related field.
- Basic understanding of storage devices and server hardware.
- Familiarity with Windows or Linux OS.
- Experience with scripting languages such as Python, Bash, or PowerShell is a plus.
- Strong problem-solving skills and attention to detail.
- Ability to work both independently and collaboratively within a team.
PREFERRED QUALIFICATIONS
- Knowledge of SSDs and server configurations.
- Familiarity with benchmarking and debugging tools.
ADDITIONAL INFORMATION
Req# i-0057; #LI-MB1;
The expected salary for this position is $30.00 - $35.00/hour.
AT KIOXIA, WE VALUE THE FOLLOWING:
- Investment in you
- Offering opportunities for career growth and personal development training
- Open-minded management
- Empowering employees by listening and responding to ideas, issues, and approaches
- Flexible work-life balance
- Offering a generous PTO allotment, holiday shutdown, and flexible work options
- Diversity of cultures, perspectives, backgrounds and experiences of all our team members
- Through our diversity, equity and inclusion initiatives, our focus is to strengthen our company culture to create more inclusion and belonging for all
- Benefits for our team members
- Excellent medical and non-medical benefits, 401(k) matching, pet insurance
KIOXIA America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Get Access To All JobsCustomer Engineer CPT: Frequently Asked Questions
Does a Customer Engineer role qualify for CPT authorization?
It depends on your specific program. Customer Engineer roles typically involve solution design, technical implementation, and client support, all of which align well with computer science, electrical engineering, and information systems curricula. Your DSO makes the final determination based on whether the job duties directly integrate with your academic requirements, so bring a detailed job description to that conversation.
Can I do CPT as a Customer Engineer if the role requires frequent travel to client sites?
Yes, but the work location matters for your CPT authorization. Your I-20 CPT endorsement is tied to a specific employer, not a fixed address. If your role requires multi-site client visits, confirm with your DSO that the employer name and primary work location on your authorization accurately reflect the offer. Working for a different client as a subcontractor is a separate situation that requires its own review.
How do I find Customer Engineer jobs that will support my CPT authorization?
Search on Migrate Mate, which surfaces employers with documented F-1 hiring history. When evaluating roles, prioritize companies that already have an international student hiring process in place. Employers familiar with CPT will have HR contacts who know how to issue offer letters in the format your DSO requires, which speeds up your authorization significantly.
What happens to my CPT if my Customer Engineer internship extends beyond the original end date?
Your CPT authorization covers a specific date range tied to your current I-20. If your employer extends the engagement, you need a new CPT authorization from your DSO before the original end date lapses. Working a single day past your authorized period is an unauthorized employment violation. Request the extension at least two weeks before your current authorization expires.
Does completing a CPT Customer Engineer role improve my H-1B sponsorship prospects later?
CPT work experience in a Customer Engineer role can strengthen your case when an employer files an H-1B visa petition on your behalf. It demonstrates you can perform the specialty occupation duties and that the employer has already invested in your training. The H-1B still requires a bachelor's degree in a directly related field, and O*NET classifies Customer Engineer work under computer occupations, which USCIS generally recognizes as qualifying specialty occupations.