Critical Operations Technician Jobs
Critical Operations Technician jobs are open across data centers, utilities, telecommunications, and financial services, at every level from entry-level to senior and lead, with specializations in facility systems monitoring, incident response, and network operations. See the openings below and apply to the ones that match your experience.
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Showing 5 of 94+ Critical Operations Technician jobs
Description
About CoreSite:
CoreSite is a leading colocation data center company providing the space, power, cooling and connectivity that businesses rely on to operate and grow. Our data centers bring dozens of organizations together under one roof, supporting the technology and services that keep our world connected. Our people are at the heart of everything we do, bringing the expertise, ideas and commitment that power our business and help our customers succeed. With a culture built on collaboration, ownership, and operational excellence, CoreSite is a place to make an impact.
Critical Operations Engineer I:
As a member of the Data Center Operations team, the Critical Operations Engineer I (COE I) is responsible for operating, monitoring, and maintaining critical data center electrical, mechanical, cooling, and fire/life safety systems to support reliable facility operations. COE I performs routine operational tasks, responds to alarms and abnormal conditions, supports customer infrastructure projects, and works closely with team members, vendors, and customers while developing technical knowledge and experience within a mission-critical environment. The COE I follows established operational procedures, safety standards, and best practices while supporting day-to-day facility operations and continuous improvement efforts. The position also performs other duties and responsibilities as assigned.
- We are currently hiring for the Night Shift Thursday-Monday11:00pm-7:30am
What You'll Do:
Critical Facilities Operations:
- Operate, monitor, maintain, and troubleshoot mission-critical electrical, mechanical, and life safety systems to ensure uptime and reliability
- Perform facility inspections, respond to abnormal conditions, and document findings
- Track, trend, and analyze system performance; utilize CMMS to manage work orders and maintenance
Electrical Systems:
- Support electrical distribution from utility and generator switchgear through UPS and customer load
- Assist with maintenance activities involving generators, switchgear, UPS, STS, ATS, PDUs, transformers, and power circuits
- Perform customer power adds, disconnects, and related infrastructure support activities Mechanical Systems
Mechanical Systems:
- Operate and maintain chilled water, HVAC, CRAC/CRAH, humidification, and central plant systems
- Support cooling optimization, pumps, VFDs, cooling towers, heat exchangers, and water treatment.
Fire Life Safety & Infrastructure:
- Monitor wet sprinkler and double-interlock pre-action systems and associated detection devices
- Support customer infrastructure projects including cage builds, rack and stack, overhead installs, power, and cabling
Collaboration & Customer Support:
- Partner with senior technicians, contractors, and vendors on maintenance, upgrades, and expansions.
- Provide advanced remote hands, manage trouble tickets, incidents, and customer requests
- Support administrative and communication activities across CMMS, ticketing, monitoring, and other operational platforms; maintain accurate documentation and provide timely updates to stakeholders
- Contribute to procedures, documentation, and continuous improvement while promoting Operational Excellence
Knowledge, Skills and Abilities:
Required:
- Strong troubleshooting and problem-solving skills with the ability to apply technical knowledge effectively
- Self-motivated, dependable, and accountable with a strong work ethic
- Team-oriented mindset with the ability to collaborate across operations, engineering, and customer teams
- Commitment to safety, quality, and operational excellence
- Ability to work in a fast-paced, high-availability environment
- Clear written and verbal communication skills
- Working knowledge of data center electrical, mechanical, and BAS/BMS infrastructure and systems
- Strong understanding of data center electrical and mechanical infrastructure
- Working knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, OSHA, and fire life safety requirements
- Comfortable using hand tools, electrical test equipment, and standard computer applications
Preferred Experience:
- Electrical distribution systems including generators, switchgear, UPS, STS, ATS, PDUs, and transformers
- Mechanical systems including chilled water, HVAC, CRAC/CRAH, humidification, pumps, VFDs, cooling towers, and heat exchangers
- Fire protection systems including wet sprinkler and double-interlock pre-action systems
- BMS, PLC controls, and integrated monitoring systems
- Fiber and copper cabling installation, termination, and testing
- Proficiency with fiber optics, structured cabling, and telecommunications infrastructure
- Working knowledge of basic security systems, including access control, CCTV, and facility monitoring systems
Education/Experience:
- High School Diploma or greater
- 2-5 years of experience in the data center industry
- Proven hands-on experience with large commercial or industrial electrical and mechanical systems
- Strong fit for candidates with experience in the military with HVAC or Electrical training
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the job's duties, the employee is required to stand; walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop or kneel, talk, and hear. The employee must occasionally lift and/or move up to 50 pounds. The position also demands flexibility to work in a fast-paced, high-stress environment with changing priorities, including evenings, weekends, holidays, and on-call hours as needed. Must pass background check, employment verification, and other pre-employment requirements.
Compensation: Compensation for this role includes a base salary between $43.00/hr and $46.00/hr. This role is also eligible for an annual bonus and equity, based upon individual and company performance.
Job Post Timeline: This position is expected to be open for applications for 30 days.
Benefits: Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!
- Medical coverage starting day one, plus dental, vision, telemedicine, HSA/FSA options.
- 401(k) with a 5% company match, plus bonus and equity opportunities.
- Employee Stock Purchase Plan (ESPP).
- Starting 16 days of PTO, 11 paid company holidays, floating holidays and additional paid time for volunteering, family care, parental leave and other life events.
- Free parking or public transportation support.
Additional Perks:
- Up to $800 annually in wellness reimbursements and up to $450 in wellness incentives.
- $100 monthly technology stipend.
- Up to $5,250 annually in educational reimbursement plus LinkedIn Learning.
- Up to $5,000 annually in charitable donation matching.
- Financial coaching and student loan support.
- Family planning, mental health, and caregiving support.
- Pet insurance, employee discounts and cash back offers.
General Statements:
- Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.
- Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.
Applicant Privacy Notice:
- CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we're providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.
- Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Description
About CoreSite:
CoreSite is a leading colocation data center company providing the space, power, cooling and connectivity that businesses rely on to operate and grow. Our data centers bring dozens of organizations together under one roof, supporting the technology and services that keep our world connected. Our people are at the heart of everything we do, bringing the expertise, ideas and commitment that power our business and help our customers succeed. With a culture built on collaboration, ownership, and operational excellence, CoreSite is a place to make an impact.
Critical Operations Engineer I:
As a member of the Data Center Operations team, the Critical Operations Engineer I (COE I) is responsible for operating, monitoring, and maintaining critical data center electrical, mechanical, cooling, and fire/life safety systems to support reliable facility operations. COE I performs routine operational tasks, responds to alarms and abnormal conditions, supports customer infrastructure projects, and works closely with team members, vendors, and customers while developing technical knowledge and experience within a mission-critical environment. The COE I follows established operational procedures, safety standards, and best practices while supporting day-to-day facility operations and continuous improvement efforts. The position also performs other duties and responsibilities as assigned.
- We are currently hiring for the Night Shift Thursday-Monday11:00pm-7:30am
What You'll Do:
Critical Facilities Operations:
- Operate, monitor, maintain, and troubleshoot mission-critical electrical, mechanical, and life safety systems to ensure uptime and reliability
- Perform facility inspections, respond to abnormal conditions, and document findings
- Track, trend, and analyze system performance; utilize CMMS to manage work orders and maintenance
Electrical Systems:
- Support electrical distribution from utility and generator switchgear through UPS and customer load
- Assist with maintenance activities involving generators, switchgear, UPS, STS, ATS, PDUs, transformers, and power circuits
- Perform customer power adds, disconnects, and related infrastructure support activities Mechanical Systems
Mechanical Systems:
- Operate and maintain chilled water, HVAC, CRAC/CRAH, humidification, and central plant systems
- Support cooling optimization, pumps, VFDs, cooling towers, heat exchangers, and water treatment.
Fire Life Safety & Infrastructure:
- Monitor wet sprinkler and double-interlock pre-action systems and associated detection devices
- Support customer infrastructure projects including cage builds, rack and stack, overhead installs, power, and cabling
Collaboration & Customer Support:
- Partner with senior technicians, contractors, and vendors on maintenance, upgrades, and expansions.
- Provide advanced remote hands, manage trouble tickets, incidents, and customer requests
- Support administrative and communication activities across CMMS, ticketing, monitoring, and other operational platforms; maintain accurate documentation and provide timely updates to stakeholders
- Contribute to procedures, documentation, and continuous improvement while promoting Operational Excellence
Knowledge, Skills and Abilities:
Required:
- Strong troubleshooting and problem-solving skills with the ability to apply technical knowledge effectively
- Self-motivated, dependable, and accountable with a strong work ethic
- Team-oriented mindset with the ability to collaborate across operations, engineering, and customer teams
- Commitment to safety, quality, and operational excellence
- Ability to work in a fast-paced, high-availability environment
- Clear written and verbal communication skills
- Working knowledge of data center electrical, mechanical, and BAS/BMS infrastructure and systems
- Strong understanding of data center electrical and mechanical infrastructure
- Working knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, OSHA, and fire life safety requirements
- Comfortable using hand tools, electrical test equipment, and standard computer applications
Preferred Experience:
- Electrical distribution systems including generators, switchgear, UPS, STS, ATS, PDUs, and transformers
- Mechanical systems including chilled water, HVAC, CRAC/CRAH, humidification, pumps, VFDs, cooling towers, and heat exchangers
- Fire protection systems including wet sprinkler and double-interlock pre-action systems
- BMS, PLC controls, and integrated monitoring systems
- Fiber and copper cabling installation, termination, and testing
- Proficiency with fiber optics, structured cabling, and telecommunications infrastructure
- Working knowledge of basic security systems, including access control, CCTV, and facility monitoring systems
Education/Experience:
- High School Diploma or greater
- 2-5 years of experience in the data center industry
- Proven hands-on experience with large commercial or industrial electrical and mechanical systems
- Strong fit for candidates with experience in the military with HVAC or Electrical training
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the job's duties, the employee is required to stand; walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop or kneel, talk, and hear. The employee must occasionally lift and/or move up to 50 pounds. The position also demands flexibility to work in a fast-paced, high-stress environment with changing priorities, including evenings, weekends, holidays, and on-call hours as needed. Must pass background check, employment verification, and other pre-employment requirements.
Compensation: Compensation for this role includes a base salary between $43.00/hr and $46.00/hr. This role is also eligible for an annual bonus and equity, based upon individual and company performance.
Job Post Timeline: This position is expected to be open for applications for 30 days.
Benefits: Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!
- Medical coverage starting day one, plus dental, vision, telemedicine, HSA/FSA options.
- 401(k) with a 5% company match, plus bonus and equity opportunities.
- Employee Stock Purchase Plan (ESPP).
- Starting 16 days of PTO, 11 paid company holidays, floating holidays and additional paid time for volunteering, family care, parental leave and other life events.
- Free parking or public transportation support.
Additional Perks:
- Up to $800 annually in wellness reimbursements and up to $450 in wellness incentives.
- $100 monthly technology stipend.
- Up to $5,250 annually in educational reimbursement plus LinkedIn Learning.
- Up to $5,000 annually in charitable donation matching.
- Financial coaching and student loan support.
- Family planning, mental health, and caregiving support.
- Pet insurance, employee discounts and cash back offers.
General Statements:
- Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.
- Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.
Applicant Privacy Notice:
- CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we're providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.
- Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
See All 94 Critical Operations Technician Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsCritical Operations Technician Job Market
Who's Hiring
- QTS18
- Apple8
- CoreSite8
- STACK Infrastructure US7S
- Meta6
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Telecommunications
What Employers Look For
The qualifications that appear most often in critical operations technician jobs.
- Experience monitoring facility or network systems using alerting and ticketing tools
- Familiarity with critical infrastructure including UPS, generators, HVAC, and power distribution
- Ability to respond to and document incidents following established escalation procedures
- CompTIA A+, Network+, or equivalent technical certification preferred or required
- Willingness to work rotating shifts, nights, weekends, and on-call schedules
- Associate degree or vocational training in electronics, IT, or a related technical field
Tips for Your Critical Operations Technician Job Search
Tailor your resume to NOC or MOC environments
Hiring managers in critical operations look for specific environment experience. Call out whether you've worked in a network operations center, a data center floor, or a mission-critical facility, and name the monitoring platforms and ticketing systems you used daily.
Certify in the systems employers actually require
Many postings screen for credentials like CompTIA A+, BICSI DCDC, or vendor-specific certifications in power and cooling systems. Check which certifications appear most often in the listings you're targeting, then prioritize those before applying.
Apply early to roles that fit
Migrate Mate lists critical operations technician openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight shift coverage and on-call availability
Critical operations facilities run around the clock, so your resume should explicitly state your availability for rotating shifts, overnight work, or on-call rotations. Candidates who omit this often get screened out before the first conversation.
Prepare for scenario-based technical screens
Interviewers frequently walk you through a simulated outage or escalation scenario to assess your incident response logic. Practice talking through your decision-making process step by step, from initial alert triage to escalation and resolution documentation.
Negotiate total compensation, not just base pay
Critical operations roles often include shift differentials, standby pay, and overtime structures that significantly affect your take-home. Before accepting an offer, ask for a full breakdown of how those components are calculated and paid out.
Critical Operations Technician Jobs: Frequently Asked Questions
Which companies are hiring the most critical operations technicians?
The companies hiring the most critical operations technicians right now include QTS, Apple, and CoreSite, with the largest share of openings in California, Texas, and Virginia, based on current listings on Migrate Mate as of November 2026. Demand is especially concentrated among data center operators, managed service providers, and large utility and telecommunications companies.
How many critical operations technician jobs are remote?
About 46% of critical operations technician openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of most roles in this field. Remote or hybrid arrangements are most common for technicians focused on network monitoring, software-based alerting, or NOC dispatch coordination rather than physical facility maintenance.
How do you become a critical operations technician?
Start by completing a technical program or associate degree in electronics, information technology, or facilities management. Gain hands-on experience through internships, entry-level help desk or data center support roles, or military service in a related technical specialty. Earn foundational certifications in networking or critical power systems, then apply to junior critical operations roles where you can build shift-based incident response experience.
Can you get hired as a critical operations technician with little experience?
Yes, many employers hire candidates with limited direct experience if you can demonstrate strong technical fundamentals and shift availability. Entry points include overnight or weekend NOC support positions, junior data center technician roles, and facilities maintenance assistant jobs. Certifications in networking basics or electrical systems help close the experience gap, and military technical backgrounds are frequently credited as equivalent.
What does the critical operations technician interview process look like?
Most employers conduct a phone or video screen focused on your shift availability and general technical background, followed by an in-person or virtual technical interview. That second stage typically includes scenario questions about how you would respond to a specific outage or alarm condition. Some facilities add a brief practical assessment or a tour of the operations floor before extending an offer.
Where can I find and apply to critical operations technician jobs?
You can find and apply to critical operations technician jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and specialization, then apply directly to each one that fits.
See All 94 Critical Operations Technician Jobs
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