Customer Enablement Manager Jobs in Colorado

INTRODUCTION

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT.

We are looking for a powerhouse Sales Enablement Leader who lives and breathes sales excellence. You aren't just an administrator; you are a high-performing sales veteran who is passionate about driving Sales Acumen and mastering the Sales Process. You thrive on the front lines, acting as the "translator" between Product Marketing and the Field to bridge the gap between "closing the deal" and "growing lifetime value." The ideal candidate is a forward-thinking architect who thinks outside the box. You are at your best when you are out in the field, listening to calls, engaging with the sales team, and delivering high-energy live training that inspires and motivates. You will lead a dedicated team to make an immediate impact, leveraging AI and automation to revolutionize how our revenue-generating teams operate.

KEY RESPONSIBILITIES:

- Team Leadership: Manage and inspire a small, high-impact sales enablement team (2-3 direct reports), fostering a culture of continuous improvement and sales excellence
- Front-Line Coaching: Lead full sales process deal reviews, live call reviews, and clinics focused on core sales skills: Discovery, Negotiation, and Objection Handling. You are expected to be deeply embedded with the team, providing real-time, actionable feedback to elevate sales execution
- MEDDICC Mastery: Act as the North Star for qualification and deal execution. Embed MEDDPICC across the entire customer lifecycle—from AE deal qualification to CSM health-scoring
- AI & Automation Strategy: Architect and implement a forward-thinking AI strategy. You will align AI tools and automation to drive efficiency in content development, learner engagement, and the overall sales process
- Full-Lifecycle Program Management: Design and operationalize enablement programs for the entire customer journey, ensuring a unified value language from initial prospect to long-term partner
- Strategic PMM Partnership: Act as the primary enablement stakeholder for Product Marketing. You will "field-proof" messaging, ensuring that product launches and competitive intelligence are translated into actionable sales plays, discovery questions, and objection-handling scripts
- Content Architecture & Design: Collaborate with Instructional Designers and Sales Content Creators to build engaging, modern learning paths. You provide the "what" (the sales expertise and MEDDPICC application), while they provide the "how" (e.g., SCORM modules, interactive workbooks, and video-based micro-learning)
- Asset Lifecycle Management: Partner with Content teams to ensure the Sales Asset Management (SAM) tool is populated with high-utility, up-to-date content that reflects current market conditions and product capabilities

REQUIREMENTS

- Quota-Carrying Experience: Must have a proven track record of “carrying a bag” as a frontline quota-carrying sales professional (AE, AM, or equivalent), ensuring a deep, firsthand empathy and understanding of the modern sales cycle, deal pressures, and buyer psychology
- SaaS Sales Pedigree: 6+ years in B2B SaaS sales (Commercial or Enterprise). You must have a proven track record of winning and managing complex, multi-stakeholder deals
- Enablement Leadership: 3+ years in Sales Enablement or Sales Management. Experience managing programs that cover the full sales-to-success lifecycle (AE, AM, and CSM) is required
- Inspirational Facilitator: Expert-level facilitation skills with the ability to command a room of senior sellers and motivate them toward peak performance
- Advanced MEDDPICC Application: Practical, hands-on experience implementing or coaching MEDDPICC in a live sales environment, with the ability to operationalize it beyond simple qualification into full customer lifecycle strategy
- Forward-Thinking Tech Skills: Advanced proficiency in Salesforce, Conversation Intelligence (Gong), and LMS platforms. You should be genuinely excited about the impact of Sales AI and automation
- Analytical Mindset: Proven ability to use performance data to diagnose funnel gaps and iterate on programs to improve win rates and NRR

NICE TO HAVES:

- Domain-relevant experience supporting IT, security, identity, or device management markets
- Experience with value-based selling frameworks
- Familiarity with instructional design principles (ADDIE or SAM) to better collaborate with the content team

ROLE IMPACT:

- Standardized Excellence: Establish a common language (MEDDPICC) that leads to higher forecast accuracy and seamless handoffs
- Operational Efficiency: Leverage AI and automation to reduce the "noise" for sellers, allowing them to focus on high-value activities
- Measurable Growth: Drive a direct lift in new business win rates and net retention (NRR) through a better-equipped revenue team
- Unified Culture: Close the feedback loop between the field and corporate, ensuring the voice of the customer informs every training asset

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $150,000 - $175,000 on target earnings, including base salary and any related bonuses or commissions. In the US, JumpCloud® provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have a flexible paid time off policy.

LOCATION:

JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.

LANGUAGE:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

WHY JUMPCLOUD?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time. JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

SCAM NOTICE:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"

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